HT204266 Money has been wrongly taken off my account and i need to have it refunded. How do i claim it back?

I have been charged £6.99 for a stupid app and i need the claim it back. I have tried all the possible F&Q and followed the steps but dont get anywhere.

Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards.

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