HT204266 My app store show me a blank page in update how to finish this problem

My app store update page show me a blank page
My internet is repeatedly close and open

What is on the new tab page?
Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
*Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
*Do NOT click the Reset button on the Safe Mode start window
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
If you do not keep changes after a restart or otherwise have problems with preferences, see:
*http://kb.mozillazine.org/Preferences_not_saved

Similar Messages

  • An app I downloaded is no longer showing up on my screen. The app store shows thar it needs to be updated, but the update bottom is colored light, not dark.

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    Thanks for your reply. Unfortunately, my query is not so much about the sale of the company and the dream. I agree with you on that point. Good for them. My frustration is that this old app has now caused a glitch in my Apple App Store icon. I have a red badge with one update and it is referring to the old app that has been sold that needs to be updated. When I try to update the app it says no longer available for purchase. So I have since deleted that app in hopes that it would resolve the red badge issue. It has not. Somehow, that old app and the new app with the same name but by a different company has caused the glitch. I have reset all settings on my iPad, I have rebooted, I have deleted the app and still the red badge with the one update for the old app is there. Hmmm. . . I guess I need to take this into the Genius bar or wait for ios 7 in hopes that it will fix the glitch. Thanks again for your help.

  • TS1702 My App Store shows that I have 9 available updates, but the update screen remains blank. My ios is up to date, I have an active connection and can access every other section of the store.

    I Can't access upgrades that the app stores keeps notifying me about. The update screen is just blank.

    Folks can wait it out or I understand if you go to purchased and your list of apps you will see a little update banner on the ones that need to be updated. YOu can then download them manually.

  • HT204266 In App Store showes that i have problem with my last purchasing?what i must do?

    In App Store showes that i have problem with my last purchasing?what i must do?

    Algahdari wrote:
    In App Store showes that i have problem with my last purchasing?
    What “kind” of problem does it show you having?
    Any messages? Post the exact wording of the message.

  • App Store is just a blank page

    I open the iTunes store, the music store loads fine, so do all the other stores except the app store -- I get a blank screen.  No error code, no pop up, just a blank space where the App Store should be.  If I look up an app in my Firefox browser, I can hit the "view in iTunes link" and see the app in iTunes and even download it.  If I click on the category the app is in (like "Games"), I get a blank screen again.  I'm running Win 7 home premium 64 bit, my DSL is running fine, otherwise (surfing, Spotify, YouTube, Netflix...).
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    Same here -- started noticing it last night.  At least I know I'm not alone.  Thanks.
    Apple support only tells me that they are not aware of any problems and the store is running fine, "...
    I have verified that the iTunes Store is functioning and accepting connections, which indicates that the issue is related to your internet connection, local network, or your local computer itself."
    Have you tried contacting support?

  • HT204266 My App Store shows 5 apps to update, but all I get is a white screen. What do I do?

    Using my ipad it indicates 5 app need updating. When I attempt, all I get is a blank white screen. What do I need to do to update my apps? Has worked just fine all year, until now.

    There are a number of other threads from people reporting a problem with a blank Updates tab in the App Store app - it looks like there is a problem at Apple's end which they need to fix.
    Some posts are suggesting that you if you go into the Purchased tab in the App Store app you might be able to update the apps from there, though you will need to scroll through the list (potentially going through the A to Z list on the left-hand side of the screen, and similarly tapping the 'iPad Apps' button at the top left of the screen and selecting 'iPhone Apps') to find those with updates and individually update them.

  • Mac App Store showing already installed 10.9.1 update

    Hi, app store is showing me an os x mavericks 10.9.1 update which is already installed. I tried downloading it(whole OS X Mavericks installation 5,29GB), and install, but even after installing it app store is still showing me that update, and I cant remove it. Any suggestion? Thank you!

    I have the same problem with iMovie. Apple has removed the Hide Update function, so you might send Apple feedback. They won't answer, but at least will know there is a problem. If enough people send feedback, it may get the problem solved sooner.
    Feedback
    Try re-indexing Spotlight. That has worked for me sometimes.
    Spotlight – Re-index

  • I have a ploblem: My Ipad already connected wifi. But I cannot use the safari application or App Store.It's showing "the Internet is not connecting". How to solve this problem?

    What will I solve this problem?

    You may not really be connected to your WiFi network.
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  • Installed Yosemite and now lost apps and also my App Store does not open. Does anybody know how to fix the problem?

    Some weeks ago, I installed OS X Yosemite, as shown on my App Store, that was a "System Update available for my IMac 2009". Followed all the steps, normally and installed it as I did many other times ago (with the Maverick, Mountain Lion, OS X).
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    Examples: Office package opens normally, so as Firefox. But, IPhoto, ITunes, Safari and App Store itself do not.
    That is causing me fear, because even trying to reinstall Yosemite or return to the one I had before, using App Store became impossible. Even the "Apple Icon" on the top left corner does not work. I click, it flashes, just IF it was ready to open, but nothing happens, seams that have something stopping the "loading process" of the softwares.
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    Thanks in advance. Regards.

    Thanks for your attention.
    I Tried before, but the Mac App Store was not responding either, and worse, after 5 years, There is no free phone support
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    thanks anyway
    Regards

  • I have nothing in my login items for my mac, but I still have four apps open up whenever i start the mac. How to solve this problems?

    I tried system preference to check my login items. I didnt see anything there. However, I still have my mail, safari, micro office open up whenver I start the mac. Is there a way to solve this? I just switched to mac couple days ago, I dont see why i have this problem.
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    If you right click safari in the dock you should get a contextual menu.  What is in the "option"?
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  • IMac App Store showing 1 update avaialable

    My iMac App Store is showing that there is an update available for my copy of iPhoto Rev. 9.1.2.  Indeed Ver. 9.1.3 is available.  When I hit update the App Store tells me that "iPhoto" is already installed on the computer and to go to "Software Update" and to see if any of my software has any updates.  I go to "Software Update" and that states all of my software is up to date.  BUT I still have the notification showing on the icon of the App Store and it continues to tell and update is available starting this go around again.  Any way to just clear the App Store Update?

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  • HT204053 everytime i sign in to my apple account it says apple id has not been used in itunes store...how to fix this problem?

    everytime i sign in to my apple account it says apple id has not been used in itunes store...i have no credit card how to fix this problem?pls help

    You need to verify your info and you'll be all good. Let know if you're all good now.

  • App Store showing blank pages in Yosemite

    After my update to Yosemite the AppStore behaves severely crippled.
    The main "Featured" , "Top Charts", "Updates" and "Purchases" page work normal,
    however the "Categories" page only shows the category titles, and worse: going into any detail page for an App gives me a completely blank page.
    I already tried to restarted to system, but no change.
    When starting AppStore from the iTerm the following error is included on startup (not sure if it's an expected message):
    2014-12-02 10:50:01.130 App Store[9040:43093] Unknown class 'FRPageController', using 'NSObject' instead. Encountered in Interface Builder file at path /System/Library/PrivateFrameworks/StoreUI.framework/Resources/Base.lproj/FRStor eViewController.nib.
    2014-12-02 10:50:01.131 App Store[9040:43093] Failed to connect (delegate) outlet from (NSObject) to (FRNavigationController): missing setter or instance variable
    2014-12-02 10:50:01.132 App Store[9040:43093] Failed to connect (view) outlet from (NSObject) to (FRWindowBackgroundView): missing setter or instance variable
    2014-12-02 10:50:01.132 App Store[9040:43093] Failed to connect (pageController) outlet from (FRNavigationController) to (NSObject): missing setter or instance variable
    2014-12-02 10:50:01.171 App Store[9040:43093] NSWindow warning: adding an unknown subview: <_NSThemeCloseWidget: 0x7fae91f23430>
    2014-12-02 10:50:01.173 App Store[9040:43093] Call stack:
      0   AppKit                              0x00007fff95b5ba9c -[NSThemeFrame addSubview:] + 107
      1   AppKit                              0x00007fff9554aa3f -[NSView addSubview:positioned:relativeTo:] + 208
      2   StoreUI                             0x0000000100a1e10a -[FRWindow handleToolbarViewChangedNotification:] + 1085
      3   CoreFoundation                      0x00007fff976e8cbc __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 12
      4   CoreFoundation                      0x00007fff975da1b4 _CFXNotificationPost + 3140
      5   AppKit                              0x00007fff954c6989 -[NSView _postFrameChangeNotification] + 422
      6   AppKit                              0x00007fff954c5996 -[NSView setFrameOrigin:] + 862
      7   StoreUI                             0x0000000100a1df90 -[FRWindow handleToolbarViewChangedNotification:] + 707
      8   StoreUI                             0x0000000100a1db24 -[FRWindow setToolbar:] + 183
      9   App Store                           0x00000001009f214f App Store + 8527
      10  AppKit                              0x00007fff956dc4e7 -[NSWindowController _windowDidLoad] + 586
      11  AppKit                              0x00007fff956c36a2 -[NSWindowController window] + 110
      12  App Store                           0x00000001009f19c8 App Store + 6600
      13  CoreFoundation                      0x00007fff976e8cbc __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 12
      14  CoreFoundation                      0x00007fff975da1b4 _CFXNotificationPost + 3140
      15  Foundation                          0x00007fff97963ea1 -[NSNotificationCenter postNotificationName:object:userInfo:] + 66
      16  AppKit                              0x00007fff9548e187 -[NSApplication finishLaunching] + 440
      17  AppKit                              0x00007fff9548dc51 -[NSApplication run] + 128
      18  AppKit                              0x00007fff954792d4 NSApplicationMain + 1832
      19  libdyld.dylib                       0x00007fff908dc5c9 start + 1
      20  ???                                 0x0000000000000001 0x0 + 1
    2014-12-02 10:50:03.094 App Store[9040:43093] addOperation <ISProcessPropertyListOperation: 0x7fae91c9a8f0>{name = '(null)'}
    I've also performed a "Linc Davis system analysis", the results of which can be found here in Pastebin:
    http://pastebin.com/1J2cXYZx
    Any suggestions?
    Thanks,
    Martijn

    Please read this whole message before doing anything.
    This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
    Step 1
    The purpose of this step is to determine whether the problem is localized to your user account.
    Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
    While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
    Test while logged in as Guest. Same problem?
    After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
    *Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
    Step 2
    The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
    Please take this step regardless of the results of Step 1.
    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
    Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
    Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    Test while in safe mode. Same problem?
    After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2.

  • TS3274 My App Store shows 3 updates but when I go to it the screen is blank. It will not give me the option to update all or one at a time, it doesn't show the apps at all.

    My App Store shows 3 updates but when I go to it the screen is blank. It will not give me the option to update all or one at a time, it doesn't show the apps at all.

    Many people are having this problem for the last couple of days. This is a problem that Apple has to fix. If you look around the forum, you will see many, many discusssions about this and they have been going on for a few days.
    According to Fly150 in another discussion, this is a workaround - for the time being.
    If you want to update the Apps while waiting for Apple to fix Updates:
    1. Go to App Store
    2. Select Purchased
    3. Select All
    4. Scroll down to find the Apps showing update
    5. Select update on the Apps
    This should update the Apps and get rid of the update count in App Store.

  • It's been 4 days now my App Store show 2 message it means that I have to update some applications but every time I open my App Store and press update it only shows blank page but if I press genius, top charts, featured, search I can browse them

    It's been 4 days now my App Store show 2 message it means that I have to update some applications but every time I open my App Store and press update it only shows blank page but if I press genius, top charts, featured, search I can browse them

    It's been 4 days now my App Store show 2 message it means that I have to update some applications but every time I open my App Store and press update it only shows blank page but if I press genius, top charts, featured, search I can browse them

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