HT204266 My child clicked an in app purchase on my iPhone, just updated to ios6 and didn't know I can turn in app purchase off, can I get a refund???

My child just clicked on an in app purchase, I just updated to ios6 and didn't realise u can turn it off in settings, can I get a refund

All purchases are considered final, but you can try contacting iTunes support and see if they will refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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HT4972 *** my iPhone 4 just updated to ios6 and now I can't message photos or install apps?

*** my iPhone 4 just updated to ios6 and now I can't message photos or install apps?

First thing to try is a reboot of your device. Press and hold the Home and Sleep buttons simultaneously ignoring the red slider until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem.

I just updated to iOS6 and I can't read app reviews!

I've been trying to read reviews for apps so I know what other people think of them, and so I know which ones to buy. But the App Store only let's me see 5 reviews. I keep pressing more reviews and it does nothing!

Yeah, it glitches for me too.

Just updated to ios6 and now cannot move my apps around on my ipad2

How do I move my apps on iPad 2 after ios6 update?

Press and hold an app until it starts to jiggle, then you can move them around from screen to screen.

My mission control isn't mission controlling. It was showing all apps open, but now it just shows the dashboard and not all the open programs. Is there something I can do so it shows all the open programs again?

All of a sudden my mission control stopped showing all of the open applications. is there a button i hit by mistake? It only shows dashboard and the home screen.

Connect the iPod to your computer and let it charge for a couple of hours. The try to backup the iPod
iOS: How to back up and restore your content
Then
Photos
- If they are in an iPod backup then restore an iPod, iPhone or iPad from that backup. See the restore topic of:
iOS: How to back up
- If they are in the iTunes backup then get them from the backup by:
Recover iPhone, iPad or iPod photos from backups with Picturescue
or
iPhone Backup Extractor for Windows and Mac
- If you used PhotoStream then try getting them from your PhotoStream. See that topic of:
iOS: Importing personal photos and videos from iOS devices to your computer
To try to make your iPod work see the following. It may end up erasing the iPod:
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Has anyone else had the issue of losing the YouTube apps on the original IPhone after updating to 4.3.5

Has anyone else had the issue of losing theYouTube app on the original IPhone after updating to 4.3.5? (The Restrictions is turned as OFF)
The Youtube app is now cleaned away from the IOS 4.3.5
Any help would be appreciated.

This still doesn't make sense. The iPhone 4 may have come with a number of different versions of iOS out of the box depending on when it was purchased and how long it had sat on the shelf.
If you can't find it, check restrictions and make sure you haven't locked it out.

I updated to ios6 and now I can't view my past purchases in the App Store

Iv recently updated to IOS6 and I had to restore my phone now when I go to the App Store to view my past purchases to download some again it doesn't come up. Someone please help me. I don't remember half the apps I downloaded and I can't try to find them all.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

How do I get my apps back on my iPhone after updating to IOS7?

How do I get my apps back on my iPhone after updating to IOS7?

down load past purchases
open app store - click updates- click purchased - select category ie all or not on this device - you will see a list of apps with a cloud and a downward error. click the cloud and they will download
see
http://support.apple.com/kb/HT2519
Peace, Clyde

I've bought an app called WhatsApp but I was not told that app doesn't work for ipod. So I would like to know how to turn back and get my money back.

I've bought an app called WhatsApp but I was not told that app doesn't work for ipod. So I would like to know how to turn back and get my money back.

Did you fail to look at the requirements before purchasing?
All sales are final. You can try contacting itunes support and asking for an exception

I bought an app from the app store, it said there was an error downloading and it did not download but apple still took money off my apple account, how do i get my money back?

I bought an app from the app store, it said there was an error downloading and it did not download but apple still took money off my apple account, how do i get my money back?

From the App Store meny bar click Store > Check for Unfinished Downloads
And check your Applications folder for the app.
Apple's policy > All Sales Are Final > iTUNES STORE - TERMS AND CONDITIONS
Note... it would help to tell us which Mac OS X you have installed when you post for help.

Music spontaneously starts, stops, stutters at random and I'm not even using that app. Repeated attempts to pause the song and close the app have no affect. Just keeps popping on and off randomly no matter what I'm doing at the time.

How do I eliminate this glitch? Music spontaneously starts, stops, stutters at random and I'm not even using that app. Repeated attempts to pause the song and close the app have no affect. Just keeps popping on and off randomly no matter what I'm doing at the time. I tried double-clicking the Home button which brings up all of the active apps, touched and held the Music icon until all the icons started wiggling, tapped the Close icon in the upper left corner of the Music app to close the app completely, but the app is still open and still randomly stuttering. I did notice that the play button icon flashes in the upper right corner of the screen when this happens and it appears and disappears in concurrence with the Music app stuttering. When the music starts, the icon appears and when it stops, the icon disappears again. When the music stutters on and off, the icon appears and disappears rapidly and in sync with that random glitch. This just started today for no apparent reason. I turned the iPad off, waited 30 seconds and turned it back on. As soon as it was finished starting up, the same music glitch began again immediately. I'm using iOS 6.1.3.

Well, no one seems to have any answers or ideas for me, I'll update what I've been able to accomplish.
I reloaded all 14 disks in the time frame of watching Lord of the Rings on Fri. nite.
Funny thing is, the first disk pulled the info from the online store! Hooray!
Wait-then all the next 13 could find no information online...what the heck is up with that? So I MANUALLY assign each disk a new track # to co-inside with each disk, spent about 2 hours doing that.
But still, itunes tells me my playlist is too large, there's not enough space on the ipod. so I unchecked 1 1/2 disks (I'd listen to 1/2 of disk 1 previously) and voila! there's my ipod full of my book. Finally. But what a lot of bother just to keep things in order!

I am going to buy a Mac desktop and want to know how to transfer all my purchases and uploaded music from my PC. How can I do this to ensure all videos and music transfer over and not just purchases?

I am going to buy a Mac desktop and want to know how to transfer all my purchases and uploaded music from my PC. I originally started using iTunes on my PC so it has everything I have ever purchased or uploaded from my own collection of music.
How can I do this to ensure all videos and music transfer over and not just purchases? Do they do it at the Apple Store or at Best Buy? help!

Move iTunes Library from PC to MAC
http://www.macworld.com/article/146958/2010/03/move_itunes_windows_mac.html
Also, See here if you need to... iTunes to an External Drive
http://support.apple.com/kb/HT1751

Hello, Honestly I just updated my 4s and my iPad 3 to iOS 6 and when try to press on the Music app or the iTunes app it says "cannot connect to iTunes Store" Could you please help me with this thank you so much, Charbel from Lebanon

Hello, Honestly I just updated my 4s and my iPad 3 to iOS 6 and when try to press on the Music app or the iTunes app it says "cannot connect to iTunes Store" Could you please help me with this thank you so much, Charbel from Lebanon

See these previous discussions help.
App Store Updates (but only Updates)...: Apple Support Communities
Apps suddenly don't update: Apple Support Communities

HT4623 I've updated to IOS6 and now i couldn't open any apps and they're automatically close. And can't sync with itunes properly.. Help me!!

I've updated to IOS6 and now i couldn't open any apps and they're automatically close. And can't sync with itunes properly.. Help me!!

Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430

HT204266 My child clicked an in app purchase on my iPhone, just updated to ios6 and didn't know I can turn in app purchase off, can I get a refund???

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