HT204266 Unable to purchase from App Store "purchase could not be completed." Have entered gift card and cc? Pls help, thanks
We purchased a 1st gen ipad. We have put in a CC and a gift card, however when we try to purchase it says "purchase could not be completed." We are. Er frustrated, please help.
Did it say anything about contacting iTunes support? If so, go here: http://www.apple.com/support/itunes/contact/
Similar Messages
-
Please I need Help
When I try to donwload something , it says: "apple id desactivated" and there's nothing I cant do and nobody knows how to help me. I would thank any help!!Perhaps this will help:
http://support.apple.com/kb/TS2446
Regards. -
IPAD 2 - unable to download from app store
HI All,
i am unable to download any free application from app store , error:- could not sign in unknown error, i have tried shutting down the i pad , upgrading to os 6, resetting the password but still the same error, please guide me how can i resolve thisMake sure that you do not have a download in iTunes that did not complete - a song, a podcast - that can stall the apps from downloading and you will get the "waiting" message. Look in iTunes and if that's the case - finish those downloads first.
I copied this from OSX Daily's site a couple of days ago.
If you’re trying to install a handful of iOS apps and your entire home screen is filled with app icons labeled “Waiting…” without any of the progress bars moving, downloading, or installing, you can fix this fairly easily with the two methods below. Try the first method before going nuclear with a reboot though:
Tap a single app icon so that it says “Paused” and then tap that app icon again to see if it resumes downloading
If pausing and resuming didn’t work: Reboot the iPad, iPhone, or iPod touch
You may notice a related issue where apps from the App Store will say they’re “Installing” though they aren’t appearing on the iOS home screen yet, that is also resolved with a reboot.
It’s not totally clear what causes this, though it seems that a lot of people are encountering the problem right now when moving from an old iPad to a new one. It could be that Apple’s servers are just overloaded with downloads from the App Store, or it could be a bug.
You can also try signing out of your account, restart the iPad sign in and then try again. Sometimes that helps. -
HT4009 How to fix "Your purchase could not be complete"
I have a problem , to buy in-app purchase , when i tap buy , and i enter my Apple ID password, an Alert Box appear..
it say : "Your Purchase Could Not Be Completed"
how to fix it? :|
pls help!Terranovaz wrote:
, an Alert Box appear.. it say : "Your Purchase Could Not Be Completed"
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
Purchase could not be complete
iphone posted a message purchase could not be completed.
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
HT204074 your purchase could not be completed for assistance contact itunes support at
i cant by gem on castle clash game
when i want to buy gem this massage appear (your purchase could not be completed for assistance contact itunes support at
please help me to solve problemHave you considered doing exactly what it told you to do?
Contact itunes support -
I have a 15 $ in my amrican account, but he Always told me >> your purchase could not be completed
I'm angry .. I NEED HELP !!https://expresslane.apple.com/GetproductgroupList.action
-
I'm trying to re-install an earlier version of a third party app I bought from App Store, version is not available anymore. The problem, 3rd party does not recognize my purchase ID, since I got it from App Store. My Mac Air Book is limited to update up to OS 10.6.8, unaware of updating the new version of Mac Cleanse I bought from App Store, this new version does not support my OS 10.6. How can the App Store provide me with an earlier version of Mc Cleanse?
Thanks,
jersonIt can't. That app is now lost to you.
-
Everytime I try to purchase any thing from App Store using my apple ID, a message appear in my Ipad saying" your purchase could not be completed"
Contact iTune Support
http://www.apple.com/emea/support/itunes/contact.html -
Dears ..
I 'm playing clash of clans ,wheen whene I bay from App store The operation is successful but whene I try to by pile of gems I get this maseg (your purchase could not be completed ) plz your advise
best Regards
<Email Edited by Host>As these are public forums (most of us on here are fellow users) I've asked the hosts to remove your email address from your post.
If you are also getting a message to contact iTunes support then you can do so via this page and ask them why the message is appearing (on these forums we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
When I try to buy an app from the store with iphone5s it says purchase could not be completed
When I try to buy an app from the store with iphone5s it says purchase could not be completed try this site for support.
Is the name address on your iTunes account in exactly the same (format and spacing etc) as on your credit card bil. You could try what it suggests on this page : http://support.apple.com/kb/TS1646 - and if that doesn't fix it try contacting your card issuer :
If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorisations have the correct information on file.
If they say that it's ok from their end then you could try contacting iTunes support and see if they know why : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page -
I want to switch stores from Japan to USA. I used to have an iTunes card, and there's 15 YEN left in my account, how can I get rid of that so I can start purchasing in the US store using my new credit card?
I can't seem to find an app that costs my available balance. iTunes said I need to spend it ALL before I can change stores. This means I cannot totally change stores.... Hopeless.
-
I need help I tried buying some in app purchase from the game clash of clans I put my correct password and apple id I also answered my security question correctly and I have allowed in app purchases however it won't work it say " your purchase could not be complete contact iTunes Store support to complete this transaction ?.
These are user-to-user forums, we won't know why you are getting the message - you will need to contact iTunes support and ask them why : http://www.apple.com/support/itunes/contact/ , then click on Contact iTunes Store Support on the right-hand side of the page
-
HT203433 APP store error " your purchase could not be completed"
I'm receiving an error " your purchase could not be completed"any asks that I contact support at itunes...( at www.apple.com/support/itunes/ww/. ) this is happening on my laptop on itunes and on my iphone(app and itunes app). Free apps download fine but fee apps get this error. I check my credit card info associated with my itunes account and it looked fine but deleted it and re-entered it. any help?
If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (we are fellow users here on these forums, we won't know why the message is appearing) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
-
On the App Store I try to purchase an app with an apple card and it says purchase could not be completed?
Hey Packerz48,
Sounds like you might have an Apple Store Gift Card instead of an iTunes Gift Card.
You can use your Apple Store Gift Card at the Apple Online Store or Apple Retail Store. iTunes Gift Card or iTunes gift certificates are for for purchases on the iTunes Store, iBooks, App Store, and Mac App Store.
via: Redeem Apple and iTunes Gift Cards
http://www.apple.com/gift-cards/
All the best,
Delgadoh
Maybe you are looking for
-
Can no longer access NTFS external hard drive
Have been using the new Mac-Book Pro for about 4 weeks now. Until last week, when I attached by Seagate NTFS formatted external hard drive to my USB port, it showed up in Finder right away and I could access files ( read ) on it without any problems.
-
Photoshop CS2 has serious error and needs to be reinstalled * 3
Hello, I am running photoshop CS2 at work and had it open very slowly this morning (3minutes) and then give me an error message - Photoshop has encountered a serious error and needs to restart. I did this 3 times and it still is not working. I did a
-
I can't see my i4 phone in bright daylight. Auto brightness is on.
Any suggestions?
-
J2EE App Server with virtual servers
H! ! I have a Win2K with J2EE App Server 1.4. Everything is working fine. In this computer I stopped the IIS 5.0 in order to use the HTTP Server included with the product. I also run the DNS on the same machine with 3 domains. All name resolutions fo
-
ClassCastException - While type casting Home object after EJB JNDI Lookup
Sun One Application Server throws a ClassCastException when I try to type cast Home object to it's respective interface type. Here is the code --- ============================================== Object obj = PortableRemoteObject.narrow( context.lookup