HT204266 Why App Store is not accepting my new credit card billing address?

When trying to buy at the App Store it keeps saying "Your cedit card information does not matchc your bank's records.  Please enter a U.S. credit card and matching billing address."   This credit card is not the original I had saved in the system -- it's new, but the billing address is a PO box.  If I change it to my residential address I get the same message.

Is your VISA account associated with the same country where you reside? If not, that's why it was declined.
Read here >  The Complete Guide to Using the iTunes Store | iLounge Article

Similar Messages

  • HT1918 istore will not accept my new credit card information

    the istore will not accept  my new credit card info

    By 'not accept' you mean ... ? If you are getting an error message then if you post what the message says then somebody on here might be able to try and help.
    For a card to be accepted it needs to be registered to exactly the same name and address (including format and spacing etc) that you have on your iTunes account, and to have been issued by a bank in the country where you and your iTunes account are. If your card is, and if it's being declined, then you could check with the card issuer to see if it's them that are declining it, and if not then try contacting iTunes support and see if they know why it's being declined : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management

  • You will not accept my new credit card number. On...

    How can I obtain more credit as you will not accept my new credit card.  The number has not changed, only the security number has changed.
    Solved!
    Go to Solution.

    Hi,
    To use credit card in purchasing Skype product, you just have to make sure that you have entered your credit card's correct information. If you are not certain with this information, you can contact your bank for more assistance.
    However, if the information you have entered is right, I suggest that you contact us through this link: https://support.skype.com/en/faq/FA1170/ so you can provide us with the error message you are encountering and we can investigate further.
    I also sent you a personal message regarding your purchases. Please check your  private message list by clicking on the envelope icon located at the top right part of the community page once you are signed in.
    Regards,
    Jestoni
    Did this answer your question or resolve your issue?
    Mark it as a solution and click on Kudos button.

  • HT1918 My iPhone will not accept my new credit card info

    My iPhone will not accept my new credit card

    By 'not accept' you mean ... ? If you are getting an error message then if you post what the message says then somebody on here might be able to try and help.
    For a card to be accepted it needs to be registered to exactly the same name and address (including format and spacing etc) that you have on your iTunes account, and to have been issued by a bank in the country where you and your iTunes account are. If your card is, and if it's being declined, then you could check with the card issuer to see if it's them that are declining it, and if not then try contacting iTunes support and see if they know why it's being declined : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management

  • App Store will not take my new debit card

    Why will the App Store not take my new debit card?
    It tells me to contact iTunes support.

    http://www.apple.com/support/itunes/contact/
    In countries where the iTunes Store only sells apps, the accepted payment methods are Visa, MasterCard, and American Express. Other payment types such as gift cards, store credit, monthly allowances, ClickandBuy, and PayPal are not accepted. Depending on your App Store country, prices may be listed in your local currency, US Dollars, or Euros.    http://support.apple.com/kb/HT5552

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    I keep trying to put new credit card on iTunes and it tells me "card not valid" or "invalid security code". What do I do?

    have exactly the same problem. i use virtual visa cards (mbnet.pt), issued by my bank (and that are tied to my bank account), and now itunes is also saying that i cannot add more cards. contaced costumer support, and they said the same, to go and buy gift cards (even though they're not sold in my country) or make a new account (losing all my previously purchades apps). So now basically im left with an account that cant buy stuff.
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    My App store application on my MacBook Pro is not accepting my Apple ID.  The ID works O.K in iTunes at the store, except when I try to go to the app store and purchase something.  I've changed the Apple ID today, but it still doesn't work in the App Store.
    pfinder

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  • Itunes store does not accept my international credit card, which is Diners internacional, and i think my credit card is discover in the USA. So what do i have to do to buy on itunes store?

    i want to know how i can buy on itunes store with my international credit card, which is Diners Club international, and I think my credit car is call Discover in the USA.

    Well, I can certainly understand the licensing argument if I were using a Japanese credit card with a Japanse address and making a purchase with Japanese yen from the US Store from Japan.
    When I am making a purchase with US card from the US store with US dollars, the argument becomes a bit suspect  (I know it is Apple's, not your argument).
    it is just kind of a paradoxical situation and I am hoping Apple will offer some sort of solution. We can always hoe, right?
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  • ITunes not accepting my new credit card details

    My bank recently suspected some hacking activity, so just to be sure they issued their customers new (VISA) credit cards. The numbers are the same, only the security code changed. I proceeded to change these details in the iTunes Store, and I got the message:
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    Hi King_Penguin,
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  • HT5622 I have resently reset my id password but my app store is not accepting it. Why is it not accepting???

    I have resently reset my id password but my app store is not accepting it. Why is it not accepting???

    I am having the same problem.  I have changed my password and the problem continues.  I have been spoiled by Amazon support and wish my name added to the question.  Why is there no Apple support/response for this blog?

  • App Store will not accept my credit card

    App Store will not accept my credit card info

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  • HT1918 App Store does not accept my bank card, what i have to do?

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    The last app purchase did not go well. I still owe some money to the app store, but for some reason, because of this, it refuses my credit card details, even though they are correct and the bank says my card is fine.

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    It's been reported that Apple's servers are having problems tonight. Just try again later.

  • Why i cant purchase the applications from US App store (eg. google talk)? my shipping and billing address is Sri Lanka

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