HT204266 Why can I no longer can access my Reader's Digest subscription, even though they automatically renewed and charged my credit card?

I am trying to download my renewed RD supscription, but cannot find my password and the app does not accept any of my email addresses to renew it. I called RD and they said it was an Apple problem.

This is an open forum, not Adobe support... you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
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TS4532 My iPhone V will not connect to a Microsoft Exchange server. It says that the User Name or Password are incorrect even though they're not and I can log on directly to Exchange using the web browser. The connection worked until IOS 6.1.2 was Install

My iPhone V will not connect to a Microsoft Exchange server. It says that the User Name or Password are incorrect even though they're not and I can log on directly to Exchange with the same parameters using the web browser.
I bought the phone when it came out last October. The connection did not work at first, then started without warning in December. It worked perfectly for 2 months then stopped again when IOS 6.1.2 was Installed.
Help please!

I have forwarded these questions about the version of Exchange server that is being used and whether Microsoft host the mai themselves to the IT Dept but I will not get a reply from them until tomorrow.
In the meantime I have also tried:
Deleting and re-creating the account AGAIN!
And re-setting the phone (recommended as a solution to a similar problem with an iPad in another forum.
But please remember that:
The phone would not connect for 2 months after I bought it
Then started working unexpectedly in December
Then stopped working again when IOS 6.1.2. was installed
Also why am I the only person affected by this when colleagues with iPhone 3s and 4s who use the same mail system are not (I am still trying to find one with an iPhone V to see if their's works).
Like I said I think that there must be a fault, either with my own phone or with iPhone Vs in general.

TS3159 Some songs that I've bought on iTunes won't play on my iPhone 3GS even though they used to and they will still play on iTunes. Anyone know what I can do to get these songs to play on my iPhone again?

Some songs that I've bought on iTunes won't play on my iPhone 3GS even though they used to and they will still play on iTunes. Anyone know what I can do to get these songs to play on my iPhone again? Please help!

No, I haven't figured it out. And no one from Apple has contacted me to help. Very frustrating. Sure makes me want to not buy music on iTunes and just buy CD's.
Do you have a 3GS too? Maybe it's something with that phone??

HT204266 I can not log into the App Store, even though I am logged in to iTunes. ? Help please :)

I can not log into the App Store, even though I am logged in to App Store and my password is entered into the settings. This appended after I accidentally switched to the British version of iTunes and I logged out and back in to get to the US. Now, I keep getting an error message that I can not log into the App Store. I have tried updating it to the computer and restarting, but still keep getting the error message. Help please! :)

I am afraid all apps are tied to the Apple ID they are purchased with and are not transferable.
Your son have to buy those apps with his own Apple ID and start from scratch.

HT201272 purchased ringtone. REceived e-mail confirming purchase and charge to credit card. Can not find ringtone anywhere

Purchased ringtone from apps. Billed and charged. Can not find it on iPhone 4S or on computer.

If you bought it on your iPhone then it should be on it - it will only be on your computer's iTunes if you've copied it over (File > Devices > Transfer Purchases), in which case it should copy to the Tones part of your library (they won't appear in the Purchased link for re-downloading). It doesn't show on the list if you try to change one of your notification sounds on your phone via Settings > Sounds, or if you go into Contacts and select a contact and tap the Edit button at the top right does that allow you to assign that ringtone to that contact ?
Or is is a ringtone that you bought in an app i.e. not a ringtone from the iTunes store ?

Updated to 10.4.1 and can't see the menu titles or the song names, even though they are there and can be played. the other categories (tv, apps, etc) seem to be OK.

i just upgraded my pc to windows 7 and itunes to 10.4.1, but i can't see the menu items at the top left of itunes. they are there, because if i move my mouse over the area where they should be, i see and can select from the drop down menus. this problem also affects my music library; i cannot see the individual song names/artists/etc, but if i double click on the blank line it does play the song. the app library and video library seem OK, only the music library is a problem. also, when i connect my iphone, it recognizes it, but the main screen for my device has no words on it, just a picture of the phone.

Hi, Sanjiv - My son fixed this problem for me by showing me that in addition to the visible volume slider at the top left of the iTunes window you also need to pull down the blue airplay menu right alongside that volume slider (the little blue box with the triangle). When you pull down that menu you will see volume settings for "computer" which controls the built-in speakers, plus a list of the other external speakers you may have set up using Airport. When I did that I saw that the volume on "computer" was right down at zero levl even though the main iTunes slider was at full level. When I selected the "computer" under "single" or "multiple" options and adjusted the volume it came back up. It worked for me, I hope it solves your issue too. Best, John.

Why can't my Apple TV do anything even though its connected to my network?

I use a brand new time capsule and all of my other devices are working fine for streaming and such. The issue seamed to start with constant "buffering" pauses and now sometimes when I turn it on to try and figure out the issue, it only shows settings and computers. But other times it shows all the apps, and says that it is connected to my network with full strength, but then it can't connect to iTunes or anything. I can't even "reset" it. Thanks for any advice! I have had it now for a little over a year, and it has never acted this way. Most issues have been remedied by unplugging and letting it set for a bit before re-plugging it back in.

Hi from Perth. I am getting exactly the same problem. I've been using Apple TV for six months, updated software a couple of times, no problem, but suddenly today, it can't see the Internet any more. I've rebooted everything. Reset settings, pulled out plugs, no dice. I've made no changes whatsoever to any part of the setup.

Why can't Firefox recgnize mozsqlite3.dll file, even though it's in the program folder?

'''bold text'''Did a clean install of Firefox 4, six different times. When I attempt to open Firefox afterwards, a messsage box pops-up with this - "This application has failed to start because sqlite.dll was not found." Each time the folder mozsqlite3.dll has been in the Mozila program file. What am I missing here?
Machine is running Windows XP.

User-Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)
Attaching 2 jpeg images of the pop-up messages generated when attempting to open Firefox.

Why can't i connect to my server even though my ipad says i am connected

i cannot connect to my server on my IPad although the settings show I am connected..

Try this:
1. Turn router off for 30 seconds and on again
2. Settings>General>Reset>Reset Network Settings

Why can't I update to Firefox 4 even though I'm running Mac OS 10.5.8?

The site lists on its system requirements that I have either Mac OS 10.5.x or 10.6.x. I have 10.5.8 but the site says my operating system isn't compatible with Firefox 4. Am I overlooking something obvious here? Any suggestions would be appreciated! Thanks!

Firefox 4+ versions aren't compatible with Power PC Mac's.
For older Macs that aren't supported in Firefox 4+ versions, try TenFourFox for PowerPC's running Mac 10.4.11 & 10.5.8 . <br />
http://www.floodgap.com/software/tenfourfox/
http://tenfourfox.blogspot.com/

Why can't I sign into my Apple ID with out having to put in my credit card

It says everything is alright with it on Safire and then I go to my App Store try to log in and says that this Apple ID has not been signed into iTunes Store and then when u press reveiw it says you have to give all this information on you credit card which I don't wanna give

If you don't want to use a credit card with the App Store and iTunes, there is a very specific way in which you have to create the Apple ID. If you don't follow the steps exactly, you are forced to put in credit card details in order to use that ID. The other option is abandon that ID and create a new ID.
Frankly, I hate the way that Apple handles creating an ID without giving users the option up front - in clear and uncertain terms - to create an ID without using a credit card. You have to search for the information in order to find it.
If you create a new ID, you will also need another email address to use now. Something else that makes this an even bigger PITA. This explains how to create the ID without a credit card.
Create iTunes Store account without credit card - Apple ...

Itunes 6.0.4 can't find 80% of my songs even though they're still there

i'm having the following problem, since upgrading to 6.0.4 on my Windows XP machine:
net: ~20% of my song files will play as normal, ~80% of the songs in itunes say they can't find original file and i have to manually locate to find, they're all still there in their original location
did some troubleshooting and manual analysis of the itunes library .xml file and discovered that the difference is that some of my songs were ripped "with track number prefix" and some without. this appears to be the discrepancy
e.g. the itunes music library .xml file is pointing to:
C:\...\itunes\itunes music\...\03 Songname.mp4
when the actual file is at
C:\...\itunes\itunes music\...\Songname.mp4
or vice versa.
Does anyone have suggestions on how to correct? i'm open to all suggestions including e.g. suggestions for how to either update the .xml file or rename the affected files?
note: re-adding folder to library is not a valid solution for me as it would require deleting the "missing" songs as duplicates and net will delete all my ratings, genre, etc. for the "missing" songs.
thanks for any suggestions, much appreciated.

Are these "thousands of files" in an iTunes library that simply cannot be found?
If so, assuming you know exactly where they are, hold the "Option" key while opening iTunes from your dock. You will then be given a "Choose Library" option. Choose it and point to your library.

Can't set up iCloud at all even though my Apple ID and password are correct

I can log into my iTunes store to download items with my Apple ID and password,
However, when I tried to sign into iCloud, this pop up appears
You can't sign in because your account was disabled for sercurity reasons.
To enable you account, reset your password at iforgot.apple.com.
I reset my password for about 5 times or more, but the same message appears.
Can anyone help me out with this?
Thank you very much.

Try this...
Launch iTunes on your computer.
From the iTunes menu bar click iTunes / Preferences then select the Advanced tab.
Click: Reset warnings and Reset cache
Click OK.
Restart the computer and device.
See if you can sign into iCloud.

How can i be sure that my purchases deduct from my gift balance and not my credit card?

In addition,how soon will my current balance be adjusted?

If you have a credit on your account via a gift card, charges always apply to that before any otehr payment method available.Teh cource opf the payment is replected on the email receipt ("Billed To"). Gift cards show up as "Store Credit".
Particularly during very busy times of the year (such as now), it may take a few hours or so for the visible balance to show up, but generally it is within a few minutes.

Why does itunes charge my credit card when I still have itunes credit on my account?

I have a credit on my itunes account but each time my wife or I purchase something on itunes or the App Store, it defaults and charges my credit card? I have a credit that never gets used? Help!

Either the credit's not applicable to that purchase(as opposed to iTunes Store credit, individual song credits can't be used on album purchases), or something's wrong on Apple's servers. If needed, click here and contact the iTunes Store staff.
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HT204266 Why can I no longer can access my Reader's Digest subscription, even though they automatically renewed and charged my credit card?

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