HT204291 All of sudden apple tv will not play my tv shows/movies on itunes.  It says "The connected display is not authorized to play protected movies."...

All of sudden apple tv will not play my tv shows/movies on itunes.  It says "The connected display is not authorized to play protected movies.
Can anyone help  I have just bought alot of movies and tv shows and want to watch them with my family not just on my ipad!!!
Not sure why this has just started happening.  have been using apple tv with my ipad for months and now it comes up with this error... 
THanks

Firstly restart the AppleTV, secondly check the HDMI lead and if possible swap for another or another HDMI input - sounds as though AppleTV thinks the TV is not HDCP capable.
AC

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