HT204291 I can play videos from youtube and it does just fine, but when I try to play videos i've bought from itunes in my "videos", it plays the sound but no video. Please advise,,,

Using airplay, with Iphone5 latest os, appletv3, I can play videos from youtube and internet just fine, but when I try to play videos bought from Itunes in my "videos" file, it only plays sound, no video. Please advise,,,

I am also having this issue. Hear but not see. I am using the iTunes video app on my iPad to play a show I bought on iTunes. A little pop up box comes up on the lower left of my tv showing the show , I can hear it but not see it. Rebooted Apple TV and iPad. No help.

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I have an iphone 4s. I have a mac computer and a pc. Most of my itunes library is on my pc, but when I try to add music to my phone from my library on the pc, it won't let me do it. I CAN add music from my library that is on my mac, same account.

I have an iphone 4s. I have a mac computer and a pc. Most of my itunes library is on my pc, but when I try to add music to my phone from my library on the pc, it won't let me do it. I CAN add music from my library that is on my mac, same account. My husband has the same problem with his iphone 4, but only uses pc.

My husband and I are using the same iTunes account on all mac & pc computers, but the libraries are different on each machine. We always manually manage our music (no auto sync). iTunes is up to date on the PCs. My husband uses our joint iTunes account on his pc, but once again, has a different collection in his library from those on the other machines. He can't load any music from his PC to his iphone 4. I can load music from my mac library to my iphone 4s, but cannot load from my pc library to my iphone 4s. How can I switch my main library that it syncs with from the mac to the pc?
Thanks

I just got my Mac Pro repaired from Apple but I am experiencing the same issue: Screen freezes and shows funny rectangular bars. I shut it down manually and when I try to turn it back on it beeps 3 times. I know its the RAM but is there a way I can fix it

I just got my Mac Pro repaired from Apple but I am experiencing the same issue: Screen freezes and shows funny rectangular bars. I shut it down manually and when I try to turn it back on it beeps 3 times. I know its the RAM but is there a way I can fix it

If you just got it back and it isn't fixed or something else is wrong with it take it back and have them do the repair correctly.

After installing Mountain Lion, iMessages and Facetime does not work. When I try to sign-in I get a message that says: The server encountered an error processing registration. Please try again later. Apple care does not know what is the cause. Please help

After installing Mountain Lion, iMessages and Facetime does not work. When I try to sign-in I get a message that says: The server encountered an error processing registration. Please try again later. After 4 calls to apple and 8 and a half hours on the phone. The apple people does not how to solve the problem. The last thing they told me is that they will send the problem to their engineers and I will hear from them. unfortunately they have not contact me.
During the phone calls I tried putting the date and time in automatic, changing the username and password, I even tried using somebody elses username and password. Please help, facetime is my tool to telecomute, and it is hurting my job.

I had the same problem and found the solution here:
https://discussions.apple.com/thread/3189272

TS1398 i have an ipod touch and for some reason cannot connect to itunes store. I have full wifi and can get on my safari and was able to update my apps before. I can still get apps but when i try to update it says cannot connect to itunes store. Some1 he

i have an ipod touch and for some reason cannot connect to itunes store. I have full wifi and can get on my safari and was able to update my apps before. I can still get apps but when i try to update it says cannot connect to itunes store. Some1 help!

See these previous dicussions:
App Store Updates (but only Updates)...: Apple Support Communities
Apps suddenly don't update: Apple Support Communities

I generally back up and restore my iphone every week... and this time i backed it up..and i can see that backup time and file size.. now.. when i try to restore my iphone.. i select the back up and now it is taking forever to restore. help me

i generally back up and restore my phone every week.. just that i dont have any problem with the network issues. !!
today at 00:46 1st june.. i backed up my iphone and it was perfect...
when i try to restore it.. it is taking 15+ hours .. and that time stays like that for almost 3 hours... it does not happen.
i even called the apple help center. and they said me to install as a new device... and when i said what wil happen to my messages.. they say .. they wont stay.. and wil be deleted.. and all my apps i need to download again..
but earlier i din need to do any of it.!!! it worked really fine .!!!
please help me..!!! i got some important details in this back up.... please help me.!!!

Once in a while the restore process seems to mess up. What I don't understand is why you would perform a weekly restore.
At any rate, if you must restore, perform a device reset (settings>general>reset) and then you will have the opportunity to restore from iCloud. Restore a device whenever it no longer works correctly, not just as a matter of maintenance. If it ain't broke, don't fix it.

When I upgraded to win 7 I was told to uninstall iTunes and its helper programs. Now when I try to install it I get this message that it's not part of the original program.

When I upgraded to Windows 7 I was told to uninstall iTunes and its helper services. Now when I try to install it I get a message that says "the files I'm trying to install are not native to this program. Is this being blocked by Windows 7 security that I'm not used to. I'm not using the Windows firewall. How do I find what process is doing the blocking. Any ideas would sure help. Rex

I understand where you are coming from. I had the Ultimate Tier at one point, but I didn't watch alot of those channels so I downgraded.
Another problem with changing my tier back up to Ultimate is that I was told I would lose the discounts associated with the package I have now. The discounts won't transfer to the new package and they can't give me an equal amount of discounts with a new package. At least with the Sports Pass, it is an add on like HBO, so you can cancel at anytime with no penalties or changes to your plan.
Verizon does advertise the Sports Pass on its website. Here are the channels. The only ones I would be interested in would be beIN and ESPN Classic, since I will be losing that channel sometime in May since I only have the Extreme tier.
beIN Sports HD
CBS Sports Network
ESPN Buzzer Beater HD
ESPN Goal Line HD
ESPN Classic
HRTV
Longhorn Network (Outside of Texas)
Outdoor Channel SD/HD
Sportsman Channel
TVG
World Fishing Network SD/HD

I have updates for iMovie and iPhoto but when i try to update them i'm told To update this application, sign in to the account you used to purchase it." even though i bought it and it is on my iMac!

I have updates for iMovie and iPhoto but when I try to update them through App Store I'm told that "To update this application, sign in to the account you used to purchase it." even though I bought it and it is on my iMac! Any suggestions on what I need to do?

Hi...
Delete both apps using this utility > Download AppCleaner for Mac - Uninstall your apps easily. MacUpdate.com
That will delete the apps and all associated files.
Then re download the apps. That will download the most recent version updates included.
How to re download apps from the Mac App Store:
Open the App Store. From the menu bar click Store > Sign In
Click Purchases from the top of the App Store window.
Select which apps you want to re download. Then right or control click where you see Installed then click Install.
Make sure and use the same Apple ID used for the original purchase.

I can't get FaceTime to call out or receive calls on my daughters iPod touch. I have set up a gmail account and apple ID using that gmail address and it is all verifie. When I try calling her iPod or calling out from the iPod it just rings a few times.

I can't call out or call on FaceTime on my daughters new iPod touch. I have set up a new gmail account and set up her apple ID using that email address. Everything is indicating as verified. When I try calling her on FaceTime or use her iPod to call out it just rings a few times then says call failed.

Troubleshooting FaceTime
http://support.apple.com/kb/TS3367
FaceTime... Set Up... Use and Trouble Shooting Guide

I can successfully log into this website but when i try to open messages or test results from the menu I am immediately kicked out saying session timed out.

I called the customer support line for website. They had me try to open using Internet Explorer, and it works perfectly fine.
I recently changed from Windows 7 to Windows 8, and am back to Windows 7 again via system recovery discs. I did not have this problem with the website using Firefox prior to switching and switching back. Is there some sort of security setting that I am missing? I am not having any problems using other login and password protected sites that I use.

Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
*Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
*Tools > Options > Privacy > Cookies: "Show Cookies"
*https://support.mozilla.org/kb/how-clear-firefox-cache
*https://support.mozilla.org/kb/Deleting+cookies

Why does my iPhone 4 keep playing music randomly? And why does it keep stopping when I actually want to use it?

I keep trying to play music and it just randomly stops, and when I don't want to play music it randomly starts playing! Why is this? Is this because of iOS 7? or is it because of the phone itself?

Try to do a reset. Hold down on the Hold and Home keys for about 10 seconds until the  shows.
If that doesn't work, you should try to do a restore. A restore re-installs the operating system. Plug your phone in and go to the phone preferences screen in iTunes. There is a restore option. After restore iTunes gives you an option to restore from backup or use as a new phone. I would first try to see if the problem vanishes if you do the restore from backup option. If the problem still exist, you might want to restore again and opt for the use as a new phone. This is because maybe a file in the backup is corrupt and you cannot use the backup. This means all of your saved texts, photos, settings, etc will be gone. You can resync most of the data back if you have them on your computer (not your text messages though). So think twice before restoring as a new phone. Also, there is a risk that restoring won't resolve your issue so think twice. I can tell you that I have everything on my computer and I can get most of the data back even if I restore as a new phone but everyone is different.

TS3988 My iPhone says that I have to accept the Terms and Conditions for iCloud, but when I try to do so, I get a message, "Unable to connect to server". What is my next step, please?

How do I "connect to server" so that I can accept the Terms and Conditions?

Try deleting the account, then sign back in.

The problem is when i'm playing farmville in facebook and i only have this question when using firefox.Sending,asking gifts or other things is not possible cuz i cant see the list of my friends.It doesnt appear on the page,nothing seems.

Why?Because with another sites this never happenes but firefox never openes.

Start Firefox in [[Safe Mode]] to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]]

I'm running Yosemite and get a pop up message when I try to open Adobe Illustrator "To open "Adobe Illustrator CS6" you need to install the legacy Java SE 6 runtime" It doesn't work

Anyone know how to fix the Adobe Illustrator for Yosemite

Hi mcollis56,
You can try to download java from below mentioned link:
Java for OS X 2014-001
Thanks,
Nikhil Gupta

I have recently changed my apple id and password, but when i try to access music on an external hard drive that i bought on iTunes it asks me to authorize my computer with my old apple id? can anyone help?

I have recently changed my apple id and password. When i try to access music that i bought on itunes on an external hard drive, it asks me to authorize my computer with my old apple id? can anyone help?

Please try to sign in at https://appleid.apple.com
Check if your new username/email address is verfied
If this works, delete your account on your iPhone (Settings > iCloud)
Sign back in

HT204291 I can play videos from youtube and it does just fine, but when I try to play videos i've bought from itunes in my "videos", it plays the sound but no video. Please advise,,,

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