HT204291 I

I have an iPad 4 and an iPhone 5. I can't connect either to my Apple TV. I have been able to connect them to a friends but when I use my Apple TV I don't get an airplay icon?? I have airplay open on the TV and both are on the same wifi network

Airplay needs to be enabled on ATV. Both need to be on the same network. Then you double tap (or swipe up) to bring up the multi-task bar and swipe (left to right motion) to get to the volume/brightness and airplay controls. Select ATV and toggle ON mirroring.
Some tips
http://support.apple.com/kb/TS4215

Similar Messages

  • HT204291 Airplay mirroring. Macbook 2012 retina display. Unable to see desktop on television, audio works perfectly. Both OS on ATV and Mac are running latest versions

    Airplay mirroring.
    Macbook 2012 retina display. Unable to see desktop on television, audio works perfectly. Both OS on ATV and Mac are running latest versions.
    Firewall set correctly (allow incoming...)
    When I click mirroring to turn it on, teh Apple TV screen goes blank (from its home setting)
    Any help appreciated.

    Hi!
    I figured it out! It was a firewall issue.
    I use Handsoff and I checked it before i wrote here. There was no "user defined rule" that denied the communication but when i changed to "All rules" the program displayed several rules regarding AppleTV and its IP.
    So if anybody has the same problem make sure you see all rules of your firewall and get rid of the AppleTV related rules generated by the program itself. You dont need to update to the latest iOS on the AppleTV!
    I hope that I can help some people with this info to fix the problem.

  • HT204291 I have updated the new iOS today and the mirring feature still does not appear on my iPad, iPhone 5 or Apple TV and all are on the same network ... Now what?

    Ok it's been two weeks and I have not been able to mirror since I updated to IOS 7.  I have called the support people with no avail.  I was hoping that the new IOS7.2 software would fix the problem but once again I was mistaken... Do any of you know a way that I can go back to the IOS6 system so that my stuff will work?

    Thanks, but a I indicated in my original post, I have already tried everything in that KB article.  That article doesn't address the fact that I can mirror from an iPad 4, but not from an iPad 2.  According to all of the documentation about mirroring, there is no reason why the airplay / mirroring icon shouldn't appear.  It's explicitly enabled on iPad 2.

  • HT204291 Mirroring my ipad on apple tv does not work

    I've just purchased Apple tv and tried to mirror my ipad, I see the Airplay Icon in the task bar of my ipad and I click on it and it turns blue then a few seconds later it goes off. Am I doing something wrong ? Do you need to go on a certain screeen on the Apple tv to view the mirroring or something ?  Can anyone please help ?
    Junee1uk !!

    Try restarting the iPad, the router and your Apple TV. If the problem persists you may have a problem on your network.

  • HT204291 My iPad 4 does not show up on my TV screen when in AirPlay mirroring mode using WiFi.  The iPad displays AirPlay set to TV with the Mirroring On (green).  My iPad IOS software is 8.2 and my Apple TV software is at 7.1.  The TV displays the Apple

    My iPad 4 does not show up on my TV screen when in AirPlay mirroring mode using WiFi.  The iPad displays AirPlay set to TV with the Mirroring On (green).
    My iPad IOS software is 8.2 and my Apple TV software is at 7.1.  The TV displays the Apple Menu.  The “Settings” does however displays the General menu allowing me to see:
    Apple software:          7.1 (7003)
    Apple TV:                   Model No. A1464, Part No. MD199B/A
    Signal Strength shows 5 circles.
    It does not display the iPad screen but when I use the BT Sport App I can hear the sound but there is no video.  I have searched the internet for a solution to no avail. The problem first arose when the IOS was at 8.1+ but it worked correctly briefly when I updated to IOS 8.2.  Can you help please?

    Welcome to the Apple Community.
    Try the following steps, check whether things are working after each step where appropriate, before trying the next.
    Check AirPlay is turned on on the Apple TV (turn it off and on if it already is)
    Check that both devices are on the same network (Settings > Wifi, on the mobile device and Settings > General > Network, on the Apple TV).
    Restart the Apple TV (Settings > General > Restart).
    Restart the Apple TV by removing ALL the cables for 30 seconds.
    Restart your router. (Also try removing it’s power cord for at least 30 seconds)
    Restart your mobile device.
    If you are still having problems, the following article(s) may help you.
    Troubleshooting AirPlay
    Troubleshooting Wi-Fi networks and connections
    Recommended Wi-Fi settings
    Wifi Diagnostic Software (for Mac users)
    You may also find some help on this page, where I’ve collected some of the more unusual solutions to network issues.
    When making adjustments to your network for better optimisation, you may find some of the points mentioned on this page helpful.

  • HT204291 My airplay icon is no longer appearing on my Macbook Pro. How can I connect to my Apple TV?

    My airplay icon is no longer appearing on my Macbook Pro. How can I connect to my Apple TV?

    Restarting MacBook Pro, Apple TV and WiFi router could solve the problem.

  • HT204291 My Apple TV is stating that it is not authorised to play the content on my computer's iTunes

    Downloaded some renatls for iTunes on my MacBook Air and wanted to watch these via my 2nd Gen Apple TV and get a warning message that it is not authorised to play the content???

    Hi
    Thanks for helping and I tried this but I am only allow to de-authorise once a year and I have already done this once and now cannot do it again until Sept 2012

  • HT204291 how can I download airplay in my imac to mirror with my apple tv?

    I bought my Imac april 2011. Is this computer too old to use airply to mirror with my apple tv? If not how do I do it?

    About AirPlay and Airplay Mirroring
    AirPlay Mirroring requires a second-generation Apple TV or later, and is supported on the following Mac models: iMac (Mid 2011 or newer), Mac mini (Mid 2011 or newer), MacBook Air (Mid 2011 or newer), and MacBook Pro (Early 2011 or newer). For non-qualifying Macs you can try using Air Parrot.
    Several Apple Articles Regarding AirPlay
    Apple TV (2nd and 3rd gen)- How to use AirPlay Mirroring
    How to set up and configure AirPort Express for AirPlay and iTunes
    About AirPlay Mirroring in OS X Mountain Lion
    iTunes 10- About playing music with AirPlay
    Troubleshooting AirPlay and AirPlay Mirroring
    Using AirPlay
    Thanks to the $15 Beamer, AirPlay streaming is still possible on Macs  that do not support Airplay and mirroring.
    Another solution is the Air Parrot.

  • HT204291 Everything was working fine with ATV ie mirroring and the apple tv itself, now I no longer am able to mirror my macbook air for some reason.

    Last week i was able to use every function of my ATV, however in the last couple of days, I've been unable to get my macbook air to mirror to our tv. Nothing has changed - I havent done anything different. Ive read and re-read discussions to no avail. Please help if you know how I can troubleshoot this issue.
    not sure if atv or atv2 but shouldn't make a difference in working order, as I said earlier, nothing has changed so why is it no longer working?
    Cheers
    Urzay

    I have macbook air with osx 10.9.5.  Play thru hdmi cable to TV no problem until I loaded Sling and played the first time.  The next day it would not play to my big screen thru the same port and cable.  My 10 year old Sony laptop will play with no problem, but not as high a rate and quality.  Seems to me Apple didn't like me playing their competition?  Could this be the problem?

  • HT204291 When I airplay my ipad, it doesn't fit the tv screen

    I have ipad air and using toshiba tv. When I mirror the image to the tv screen, it doesn't "fit to screen". Are other people having this problem?

    Welcome to the Apple Community.
    Mirroring won't fill the TV screen. The iPad has an aspect ratio of 4:3 and the iPhone 4S or prior an aspect ratio of 3:2, neither of these will fit exactly into a TV screen which as an aspect ratio of 16:9. The Apple TV will not zoom the mirrored image, because it may well cut off information which is situated at the top or bottom of the screen.
    You may wish to try each of the settings in ‘Settings > Audio & Video > Adjust for AirPlay overscan’ for the best setting that suits you.

  • HT204291 Airplay icon does not show up in itunes after upgrade to 11.1.3.8

    I upgraded my itunes to 11.1.3.8 and my airplay icon no longer shows up in itunes on my windows PC. it works from all of my other airplay devices ipad, iphone, and ipod.  I can't output to my apple tv from my PC. I have restarted my apple TV, my PC and itunes several times. 

    I'd try updating to version 11.1.5.5:
    http://www.apple.com/itunes/download/
    If you're already at version 11.1.5.5 (or the update didn't help with the recognition trouble), try the procedure in Cerbu's post:
    Re: sync problem
    ... or try section 5 from the following document:
    TS1538: iOS: Device not recognized in iTunes for Windows.

  • HT204291 how do I watch a rented movie from my iPad 3 on the apple tv

    plz answer

    You can't.  When you rent a movie, it can be played only on the device where you obtained it.  If you want the flexibility to change your mind, the original download must go to your computer's iTunes.

  • HT204291 how can I get my ipad to mirror to apple tv

    they are on the same network. and all appliances have latest software running
    when I stiwch on the ipad it comes up with the airplay logo and when I click this it shows the apple tv being available, then the top of the screen flashes blue like it is trying to do something then it switches back to ipad.
    same is true for my iphone and PC running itunes
    HELP!!

    Welcome to the Apple Community.
    You might try restarting your router, but it sounds as though something on the network is blocking AirPlay. Check the security settings for the router and your network for interference.

  • HT204291 How can I find password to Apple TV? I have forgotten password and need it to activate AirPlay. Thanks!

    How can I find password to Apple TV? I have forgotten password and need it to activate AirPlay. Thanks!

    Welcome to the Apple community.
    Which password is it that you are looking for. If it is your airplay password, simply turn the password off in the airplay settings on the Apple TV and then turn it back on again and enter a new password.

  • HT204291 Using Azul media player app on my ipad  Apple tv will only display sound but not video from movies.  Any ideas on a fix.  I set mirroring to on but it still does not display video.  It will display photos and video recorded from my iphone.

    Using Azul media player app on my ipad  Apple tv will only display sound but not video from movies.  Any ideas on a fix.  I set mirroring to on but it still does not display video.  It will display photos and video recorded from my iphone.

    Here are the steps for AirPlay:
    Before starting Azul from your (running iOS 5.x/6.x) home screen where have have all your apps we need to turn on mirroring
    On your iPhone 4S/5 or iPad 2 or 3, double-click the Home  Button to view your recently-used apps.
    Swipe all the way to the right to until you see the  icon.
    Note: If the icon does not appear, go to the "If AirPlay Mirroring is not visible or available on your mobile iOS device" section.
    Tap the  icon to see the list of available AirPlay devices.
    Enable AirPlay Mirroring in this menu by tapping on an available Apple TV, then sliding the Mirroring slider to ON.
    Now you should be seeing your iPad/iPhone on your TV.
    Start up Azul now and using the settings icon on the top right corner go to the option that say "TV out" ON.
    When you do that you will see an Orange screen
    Now click "Done" and play the video you want to watch and it will AirPlay

  • HT204291 Can you send music to more than one airplay enabled speaker at the same time

    I have just purchased an airplay enabled speaker which is great, I would like another in the kitchen so as you move from room to room you can listen to the same music but I am not sure if you can play the music through more than one speaker at a time ?

    iOS devices and Apple TV's will only send the audio to one Airplay speaker at a time. However, iTunes on a computer will send audio to multiple Airplay speakers. With the help of Home Sharing and Apple's free Remote app on an iOS device you can control iTunes as well as the speakers connected to it.

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