HT204291 My airplay icon doesn't appear on any of my iOS devices or on my MacBook pro,what do I do please?

I have followed the steps meticulously in apple support to troubleshoot this problem to no avail,also been on the phone to apple but one reaction was that he had never come across this problem,after following said steps,ie was completely baffled and so am I,the apple tv  works fine streaming Netflix .
I would be most grateful for any suggestions, please!

Before troubleshooting the problem, were you able to connect to your itune from ATV, ie. streaming music from itune to ATV?  
I did encounter similar problem but the streaming from itune to ATV was OK. Then, I reset my IOS device then the airplay icon came back.

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