HT204306 my iPod is disabled and i chose the find my iPhone option and my iPod wasn't connected to the internet so the erase can't happen
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Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Forgot passcode or device disabled
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.
If you previously synced to the computer then you may be able to recover use of the iPod without erasing the iPod by following the instructions here:
Disabled Recovery-must use syncing computer.
Similar Messages
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My Ipod is disable and it tells me to connect to itunes to stop disabling it. What do I do? How do I connect to Itunes?
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings -
My iPad conveys that it is disabled, and that I need to connect to iTunes. When I connect to iTunes I get a message that I need to enter my pass code and open my Ipad, but I don't get the scree with the number board to open with a password. How do I fix this?
You will need to restore it. The sidebar of your iPad appears on itunes even if you dont enter the passcode. There's the option to restore it. More info:
iTunes: Backing up, updating, and restoring your iPhone, iPad, or iPod touch software -
My iPad conveys that it is disabled, and that I need to connect to iTunes. When I connect to iTunes I get a message that I need to enter my pass code and open my Ipad, but I don't get the screen to open with a password. How do I fix this?
You will need to restore it. It may not sync, but the iPad's sidebar has to appear you can restore it and it will be as the last time ou synced it to iTunes. For more info:
iTunes: Backing up, updating, and restoring your iPhone, iPad, or iPod touch software -
my kid brother entered the wrong pin on my ipad and now it is disabled and i was told to connect tt itunes for restore but every time i do that it tells me to update the ios but i have downloaded the new ios 7 on my ipad 2 and i also have the soft copy of the ios on my windows pc. please how can i reload my ipad
Try using recovery mode
Recovery mode - Support - Apple -
My ipad is disabled and says I need to connect to itunes. When I connect to itunes it says I need to enter a passcode on my ipad however there is no place to enter as passcode. The screen is locked.
You need to restore using Recovery Mode. You can read about it here.
http://support.apple.com/kb/ht4097 -
My ipad is disabled and it tells me to connect with itunes. i cannot connect to itunes bc it says i need to enter my passcode. the ipad is locked up. how do i correct this?
If you do not have the password, you can only do a restore-resetting the iPad to factory condition.
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I reset my login on my ipad two days ago, today I can't remember what I changed it too. My Ipad is disabled and I was told to connect to ITunes
1. Turn off iPad. Press and hold the Sleep/Wake button for a few seconds until the red slider appears, slide to turn off.
2. Connect USB cable to computer
3. Press and hold the Home button down and connect the docking end of cable to iPad
4. Continue holding the Home button until you see the "Connect To iTune" screen
5. Release the Home button
6. Open iTune (make sure you have the newest version of iTune)
7. You should see "iTunes has detected an iPad in recovery mode"
8. Use iTune to restore iPad
Note: You need to be patient and repeat the above many times to recover your iPad. Data will be lost. -
um my iphone is disabled and says you need to connect to itunes. I have never ever connected to itunes on a computer as i only just got it so someone help me!!!!! can i still download itunes or what OMG help :o
Download iTunes: http://apple.com/itunes/download/
...and use it to restore your iPhone in Recovery Mode: http://support.apple.com/kb/HT1808 -
I cannot bypass basss code lock and not able to restore due to find my iphone option is on?
Unfortuntly I missed my pass code and accordingly had my iphone disabled. I've tried to solve vide apple but all I received was an email but wifi not enabled. I'm stucked now because restoring the backup from itunes requested to disable find my iphone option from the phone first which is not applicable offcourse.
Is there any way to resolve this situation without loosing my data? If not, how to reset my iphone agin?
Thanks for help, in advance.
Regards,Hey,
Unfortunately you will not be able to do anything but erase data or ask for Apple's support, sorry. This is an unfixable problem, unless you know someone who can hack back into it, but it's worth just reporting it to Apple for an exchange or erasing your iPhone.
Or you can follow these instructions and fix your problem.
Connect the device to the computer with which you normally sync and open iTunes.
Note: If iTunes asks you to enter the passcode, try another computer that you have synced with. Otherwise, go to "If you have never synced your device with iTunes, or you do not have access to a computer" section below.
If the device is still disabled, or if iTunes does not automatically sync your device, sync the device with iTunes.
If you have chosen to encrypt your backup, it will contain the passcode. Disable backup encryption before restoring from backup. -
I just got a new Mac yesterday and I am trying to connect my Logitech headset for work but can't! I plug it into the USB but nothing pops up and I can't find where I go to look to see if it's connected. HELP!
Ask the Verizon store to exchange your iPhone for a different iPhone 4.
UPDATE - Sure, try ckuan's solution first. Then use mine if that fails.
Message was edited by: sberman -
Apple TV 2 all of a sudden has trouble streaming. I stream from my desktop computer's iTunes for movies, and tonight it started stopping randomly mid movie and saying it wasn't connected. Any ideas? Router? ATV dying?
It just says not connected, and as soon as it bails to menu, it connects again and will play for another minute before doing the same thing all over again.Hello David,
Thank you for contributing to the Apple Support Communities.
It sounds like your Apple TV is having trouble streaming videos from iTunes on your computer. This symptom could have a variety of causes, and I'd suggest the following initial troubleshooting steps.
In addition to restarting your devices (Apple TV, computer, router), try the tips in this article, starting with "Check your home network:"
Apple TV (2nd and 3rd generation): Troubleshooting playback performance - Apple Support
All the best,
Jeremy -
Can I stop the iPhone from surfing the internet and still use the "find my iPhone" option?
Hi. Can I use my iPhone without causing internet-costs? I have got a prepaid-card and my iPhone uses the internet all the time - that costs a lot of money. So can I stop the iPhone from surfing the internet and still use the "find my iPhone" option?
Find My Phone REQUIRES an internet connection in order to work. Either WiFi or Cellular Data. So, if you turn off Cellular data, you're defeating Find My Phone.
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my ipod 4th gen which i got from a friend is permanently disabled and when i try to restore it, it starts to restore it then my ipod goes off the "connect to itunes" screen and turns on by itself and doesnt restore i need to know how to fix this problem??
does anyone have any solutions?Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
my ipad's disabled and while restoring, it keeps on requesting for an update but whenever i try to download the udpates an error occurs, plz help
You might want to try disabling your firewall and antivirus software while you attempt to update/restore.
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