HT204347 My MacBook Pro won't restart  after update to lion

My Mac book pro won't restart after updating to lion ! Said problem a cured at startup press any key ! No Goodrich

Press and hold power button for up to 30 seconds. Remove battery and reinsert then repeat.

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  • My MacBook Pro won't restart after updating iTunes, and so the update doesn't work. I have just purchased an iPad mini and can't sync it - can anyone help?

    My MacBook Pro won't restart after updating iTunes, and so the update doesn't work. I have just purchased an iPad mini and can't sync it - can anyone help

    Press and hold power button for up to 30 seconds. Remove battery and reinsert then repeat.

  • Macbook Pro won't startup after Update

    I guess everyone has been having problems around here. But I really have no clue what to do. I did not even know there was un update until I restarted. After I did it now my macbook pro won't start up. It makes that chime noise at the beginning and then it shows the apple and the spinning thing below it and I left it for 2 hours and came back and nothing had changed.
    It my computer broken? Did I do something wrong? Have I lost all my stuff? Please help!

    Yeah, I have had the exact same problem. it happen last friday. Also, i'm not sure if this is related or not but right before the update the computer for no reason in the middle of doing stuff it would tell me to force shut down by holding down the power button. not sure what to do. If i ship it out it will be about a 2 weeks before i get it back and if I take it in, they can't put it on the bench for about 5 days. its very frustrating and apple needs to figure something out for service.

  • Macbook pro won't restart after time machine install on new hard drive

    I installed a new 500 GB HD on my 13-inch mid 2010 Macbook Pro (since the original crashed).  I successfully connected to the Disk Utility via the internet connection and started recovery from a recent Time Machine backup....but, the computer will not restart.  It's been stuck in the grey screen with the Apple logo and rotating status bar all night.  I shut it down and restarted, but it won't go past the grey screen state.  I can't find any answers on the Support Page.  Help. Any one else have this issue?  Should I have first installed the Lion OS X first and then restored from the Time Machine backup? 
    Also, wondering if all my programs (2011 ILife & IWork and Microsoft Office) will be reinstalled with the back up?  (I can't find my installation disks for ILife and IWork :-()

    Time machine is easy to set up and theoreticaly recover from. There have been reports of problems when a different disk or computer is used.
    https://discussions.apple.com/search.jspa?peopleEnabled=true&userID=&containerTy pe=&container=&spotlight=true&q=time+machine
    For future reference you may wish to learn about and use cloning of the HDD. I use both CCC and SD to do this and consider it to be the most reliable way to back up and recover.
    Carbon Copy Cloner - Home
    www.bombich.com/
    SuperDuper!
    www.shirt-pocket.com/SuperDuper/ 
    added a good reference
    http://Pondini.org/TM/Home.html

  • MacBook Pro won't restart after Mavericks update

    I recently installed the new Mavericks update  on my MacBook Pro and after downloading Pages, Keynote etc. I had to restart. When I try to restart however, the Apple logo appears with the progress bar but as soon as the bar is full it switches off.

    Hello SerenAlyx
    Check out the articles below to go over troubleshooting the issue of the grey bar when you are starting up your Mac. It will go over starting up in Safe mode as well as booting to your Recovery Disk to maybe reinstall OS X Mavericks.
    Gray progress bar appears under Apple logo during startup
    http://support.apple.com/kb/ts3148
    Mac OS X: Gray screen appears during startup
    http://support.apple.com/kb/ts2570
    Regards,
    -Norm G.

  • MacBook Pro won't restart after OS update

    Was prompted last night to do an OS Software update. I was running 10.8.3. I started the update and had to run out. When I returned, the screen said i needed to restart my computer to install the updates. I did, and now I can't restart/reboot past the Apple Logo and progress bar which gets to about 1/6th in progress. The computer just shuts down?? Need help please. Thanks!

    Hey JamoBook Pro,
    If you MacBook Pro does not startup, check out this article that will walk you through troubleshooting and resolving the issue.
    Resolve startup issues and perform disk maintenance with Disk Utility and fsck
    http://support.apple.com/kb/ts1417
    Thanks for using Apple Support Communities.
    Regards,
    -Norm G.

  • MacBook Pro won't restart after installing Lion

    I have a late 2010 model MacBook Pro that I upgraded to Lion about a year ago.  Ever since, I have not been able to "re-start" my computer and have to manually switch the computer off.  Because of this, I cannot install firmware updates.  Do I need to revert back to Snow Leopard or is there another way to fix this issue?
    Thanks.
    --C

    If you have more than one user account, these instructions must be carried out as an administrator.
    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    Step 1
    Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
    View ▹ Show Log List
    from the menu bar.
    Enter "BOOT_TIME" (without the quotes) in the search box. Note the timestamps of those log messages, which refer to the times when the system was booted. Now clear the search box and scroll back in the log to the last boot time when you had the problem. Select the messages logged before the boot, while the system was unresponsive or was failing to shut down. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V). Please include the BOOT_TIME message at the end of the log extract.
    If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
    When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
    Please do not indiscriminately dump thousands of lines from the log into this discussion.
    Important: Some private information, such as your name, may appear in the log. Anonymize before posting.
    Step 2
    Still in Console, look under System Diagnostic Reports for crash or panic logs, and post the entire contents of the most recent one, if any. In the interest of privacy, I suggest you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if present (it may not be.) Please don’t post shutdownStall, spin, or hang logs — they're very long and not helpful.

  • Macbook Pro won't sleep after updating to 10.4.11

    Hi,
    I just updated to 10.4.11 reluctantly from 10.4.9 as whenever I do update I always have issues...I basically just went to software update last week and updated to everything I could. I've just been reading the forums and noted that updating is not always that easy...
    Well basically my computer won't sleep if the lid is left open, this is IMMENSELY annoying since I often leave my desk to work on drawings, and I don't want energy being wasted like it is at the minute. Call me picky but I just want my computer to work.
    I've reseted the PRAM, (option, alt, p and r), closed all applications, etc, but no luck...
    Its a 2.2ghz MacBook pro, 2GB. Thank you in advance
    Neal

    The important thing for the future imho, is to always Repair Permissions before & after any update... seems to ward off most of these problems. Of course that is only good if the disk is Verified once in awhile.
    Using Disk Utility in Mac OS X 10.4.3 or later to verify or repair disks...
    http://docs.info.apple.com/article.html?artnum=302672
    About Disk Utility's Repair Disk Permissions feature...
    http://docs.info.apple.com/article.html?artnum=25751
    In fact I'd start with those 2 now, if that doesn't help you may need to reapply some updates by getting them directly from apple>downloads.

  • Macbook Pro won't restart while updating 10.6.0 - 10.6.8

    Hello all,
    I'm having trouble updating my Macbook Pro 13 inch from 2009.
    Yesterday I turned my Macbook Pro on for the first time in 2 years and I want to bring some life in it.
    It still had the version 10.5.8 which I updated with a usb to 10.6.
    Now I want to update my OS X version from 10.6.0 to 10.6.8. I've downloaded the files by clicking on ''software update'' through ''about my mac''.
    It now asks for a reboot, so it will install the updates. However, the macbook won't restart.
    I click on restart and all it does is show very short a blue screen and then I see my background with only my mouse cursor which I can still move around. All of the applications and toolbars are gone and I can wait an hour and it will still be in the same position. So I have to force the shutdown by holding the power button... And when I turn it back on, it didn't install anything.
    Can someone please help me out?
    Kind regards!

    Manually DL and install the 10.6.8 COMBO update.
    27" i7 iMac (Mid 2011) refurb, OS X Yo (10.10.2), Mavs, ML & SL, G4 450 MP w/10.5 & 9.2.2

  • Macbook pro won't boot after update to 10.6.8

    Hi everyone,
    Yesterday I bought an used macbook pro (15 inch early 2008). When looking at it, it was in good shape and the previous owner just did a fresh install of snow leopard. I took it home and whas happy with it. In the first two hours of using it, everything was fine. After installing the update to 10.6.8 my macbook needed to be shut down.. After shutting down it started up again but the screen stayed black. I had no idea why. So I rebooted it by pressing the power button. The same problem remained, it seemed to start up (I could hear the harddrive and fan) but it didn't boot into Mac Os. After a couple of attempts, it now shutsdown immediatly after pressing the powerbutton (3 seconds after). No chime or nothing.
    At first I thought this would only be a software problem, because the problem started immediatly after updating. So I put in my snow leopard dvd to boot into that, but I can't even get it to boot into the install dvd. Because it shuts down immediatly after pressing the power button. Then I started suspecting an hardware failure, which would be a very big coincidence to show up immediatly after booting up. These are the things I have tried so far, to no avail:
    - Plugging of the power cord and removing the battery, then pressing and holding the powerbutton for at least 5 sec
    - Holding the option, command, P and R keys during boot.
    - Replacing the memory
    - Replacing the hard drive
    - Unplugging the super drive
    - Starting up holding the d key
    At a certain point I was hoping that It would be an harddrive or memory problem. I replaced both with examples I know for sure they are working. But still the same problem; macbook shuts down  almostimmedialty after pressing the power button.
    There is no warrany anymore, and technical support would cost me 49 euros per incident.. to probably hear that the macbook is beyond repair. I feel i have just thrown away 300 euro's for an nightmare experience. Does anybody now anything to try, i'm really desperate here

    After installing the update to 10.6.8
    What update was that?
    So I put in my snow leopard dvd to boot into that, but I can't even get it to boot into the install dvd.
    Did the previous owner also give you the discs that originally came with the computer?  Those are what you need to troubleshoot with.  You also need disc 1 to run the Apple Hardware Test.
    There is no warrany anymore, and technical support would cost me 49 euros per incident..
    Apple Store and AASP diagnostic testings are free.  Suggest that you take full advantage of it.  This way you can find out exactly what is wrong with your computer.  Post back here with the diagnosis and someone will post DIY repair sites.

  • Macbook Pro won't boot after update

    I have a macbook pro3,1 (early 2008) that I received from someone else.  When I received it, it had os x 10.8.3 installed. Initially I tried to update it to maverick, but after it rebooted it would not boot, just continued to reboot over and over.  I then was able to boot into restore mode and do a repair on the disk. After that I was able to boot into 10.8.3.
    I decided to update to 10.8.5, and received the same results as before. This time I was unable to restore with a disk repair. 
    I also created a bootable usb with Mavericks on it. Again, it will not boot to allow an install.
    I was able to boot into safe mode, but that did not fix the installation. I tried repartitioning the hard drive and install mavericks on the new partition, but that failed also.
    After looking at the logs, I see that there is a kernel panic that happens.  Everytime I boot normally, it seems to get just before the login screen before it reboots.  Below is the log.
    Sat May 31 19:34:08 2014
    panic(cpu 0 caller 0xffffff7f881ad8a1): NVRM[0/1:0:0]: Read Error 0x00003250: CFG 0xffffffff 0xffffffff 0x92000000, BAR0 0x92000000 0xffffff804e3b5000 0x084700a2, D0, P2/4
    Backtrace (CPU 0), Frame : Return Address
    0xffffff804e00b590 : 0xffffff8007a1d636
    0xffffff804e00b600 : 0xffffff7f881ad8a1
    0xffffff804e00b6c0 : 0xffffff7f88512849
    0xffffff804e00b700 : 0xffffff7f884f6480
    0xffffff804e00b740 : 0xffffff7f884f9567
    0xffffff804e00b8a0 : 0xffffff7f88272911
    0xffffff804e00ba20 : 0xffffff7f882ffd5a
    0xffffff804e00bc60 : 0xffffff7f882fb64d
    0xffffff804e00bd70 : 0xffffff7f882ff530
    0xffffff804e00bdc0 : 0xffffff7f8856a0eb
    0xffffff804e00bdf0 : 0xffffff7f882ff149
    0xffffff804e00be70 : 0xffffff7f88192afa
    0xffffff804e00bf30 : 0xffffff7f881526ec
    0xffffff804e00bf60 : 0xffffff8007a3e26e
    0xffffff804e00bfb0 : 0xffffff8007ab3257
          Kernel Extensions in backtrace:
             com.apple.NVDAResman(8.1.6)[39D35403-42FB-3F08-999C-9866938D6B3A]@0xffffff7f881 4c000->0xffffff7f883effff
                dependency: com.apple.iokit.IOPCIFamily(2.8)[6C1D646D-7E5E-3D7F-A557-2CBA398FF878]@0xffffff 7f880b2000
                dependency: com.apple.iokit.IONDRVSupport(2.3.7)[F16E015E-1ABE-3C40-AC71-BC54F4BE442E]@0xff ffff7f88138000
                dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[9928306E-3508-3DBC-80A4-D8F1D87650D7]@0 xffffff7f880f5000
             com.apple.nvidia.nv50hal(8.1.6)[BF3CC142-4112-3E23-BCE2-CDCFD5811DDA]@0xffffff7 f883fb000->0xffffff7f886cefff
                dependency: com.apple.NVDAResman(8.1.6)[39D35403-42FB-3F08-999C-9866938D6B3A]@0xffffff7f881 4c000
                dependency: com.apple.iokit.IOPCIFamily(2.8)[6C1D646D-7E5E-3D7F-A557-2CBA398FF878]@0xffffff 7f880b2000
    BSD process name corresponding to current thread: kernel_task
    Mac OS version:
    12F45
    Kernel version:
    Darwin Kernel Version 12.5.0: Sun Sep 29 13:33:47 PDT 2013; root:xnu-2050.48.12~1/RELEASE_X86_64
    Kernel UUID: EA38B02E-2B88-309F-BA68-1DE29F605DD8
    Kernel slide:     0x0000000007800000
    Kernel text base: 0xffffff8007a00000
    System model name: MacBookPro3,1 (Mac-F4238BC8)
    System uptime in nanoseconds: 79475358847
    last loaded kext at 57319258564: com.apple.driver.AudioAUUC          1.60 (addr 0xffffff7f89b42000, size 28672)
    loaded kexts:
    org.tgwbd.driver.NullCPUPowerManagement          1.0.0d2
    com.apple.driver.AudioAUUC          1.60
    com.apple.driver.AppleHWSensor          1.9.5d0
    com.apple.iokit.IOBluetoothSerialManager          4.1.7f4
    com.apple.filesystems.autofs          3.0
    com.apple.driver.AppleHDAHardwareConfigDriver          2.4.7fc4
    com.apple.driver.AppleTyMCEDriver          1.0.2d2
    com.apple.driver.AppleHDA          2.4.7fc4
    com.apple.driver.AppleSMCPDRC          1.0.0
    com.apple.iokit.IOUserEthernet          1.0.0d1
    com.apple.Dont_Steal_Mac_OS_X          7.0.0
    com.apple.driver.ApplePolicyControl          3.4.5
    com.apple.driver.ACPI_SMC_PlatformPlugin          1.0.0
    com.apple.driver.AppleLPC          1.6.3
    com.apple.driver.SMCMotionSensor          3.0.3d1
    com.apple.iokit.IOBluetoothUSBDFU          4.1.7f4
    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport          4.1.7f4
    com.apple.driver.AppleSMCLMU          2.0.3d0
    com.apple.driver.AppleSMBusPCI          1.0.11d1
    com.apple.GeForce          8.1.6
    com.apple.driver.AppleUpstreamUserClient          3.5.12
    com.apple.nvidia.NVDAStartup          8.1.6
    com.apple.driver.AppleMuxControl          3.4.5
    com.apple.driver.AppleBacklight          170.3.5
    com.apple.driver.AppleMCCSControl          1.1.11
    com.apple.driver.AppleUSBTCButtons          237.1
    com.apple.driver.AppleUSBTCKeyEventDriver          237.1
    com.apple.driver.AppleUSBTCKeyboard          237.1
    com.apple.driver.AppleIRController          320.15
    com.apple.driver.AppleFileSystemDriver          3.0.1
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
    com.apple.BootCache          34
    com.apple.iokit.SCSITaskUserClient          3.5.6
    com.apple.driver.XsanFilter          404
    com.apple.iokit.IOAHCIBlockStorage          2.3.5
    com.apple.driver.AppleUSBHub          635.4.0
    com.apple.driver.AirPortBrcm43224          600.36.17
    com.apple.iokit.AppleYukon2          3.2.3b1
    com.apple.driver.AppleFWOHCI          4.9.9
    com.apple.driver.AppleAHCIPort          2.6.6
    com.apple.driver.AppleIntelPIIXATA          2.5.1
    com.apple.driver.AppleUSBEHCI          621.4.6
    com.apple.driver.AppleUSBUHCI          621.4.0
    com.apple.driver.AppleSmartBatteryManager          161.0.0
    com.apple.driver.AppleRTC          1.5
    com.apple.driver.AppleHPET          1.8
    com.apple.driver.AppleACPIButtons          1.8
    com.apple.driver.AppleSMBIOS          1.9
    com.apple.driver.AppleACPIEC          1.8
    com.apple.driver.AppleAPIC          1.7
    com.apple.nke.applicationfirewall          4.0.39
    com.apple.security.quarantine          2.1
    com.apple.driver.AppleIntelCPUPowerManagement          214.0.0
    com.apple.iokit.IOSerialFamily          10.0.6
    com.apple.kext.triggers          1.0
    com.apple.driver.DspFuncLib          2.4.7fc4
    com.apple.iokit.IOAudioFamily          1.9.2fc7
    com.apple.kext.OSvKernDSPLib          1.12
    com.apple.iokit.IOFireWireIP          2.2.5
    com.apple.driver.AppleHDAController          2.4.7fc4
    com.apple.iokit.IOHDAFamily          2.4.7fc4
    com.apple.iokit.IOSurface          86.0.4
    com.apple.iokit.IOBluetoothFamily          4.1.7f4
    com.apple.driver.IOPlatformPluginLegacy          1.0.0
    com.apple.driver.IOPlatformPluginFamily          5.4.1d13
    com.apple.iokit.IOBluetoothHostControllerUSBTransport          4.1.7f4
    com.apple.driver.AppleSMC          3.1.5d4
    com.apple.nvidia.nv50hal          8.1.6
    com.apple.NVDAResman          8.1.6
    com.apple.driver.AppleGraphicsControl          3.4.5
    com.apple.driver.AppleBacklightExpert          1.0.4
    com.apple.iokit.IONDRVSupport          2.3.7
    com.apple.driver.AppleSMBusController          1.0.11d1
    com.apple.iokit.IOGraphicsFamily          2.3.7
    com.apple.driver.AppleUSBMultitouch          237.3
    com.apple.iokit.IOUSBHIDDriver          623.4.0
    com.apple.driver.AppleUSBMergeNub          621.4.6
    com.apple.iokit.IOSCSIBlockCommandsDevice          3.5.6
    com.apple.iokit.IOUSBMassStorageClass          3.5.2
    com.apple.driver.AppleUSBComposite          621.4.0
    com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.5.6
    com.apple.iokit.IOBDStorageFamily          1.7
    com.apple.iokit.IODVDStorageFamily          1.7.1
    com.apple.iokit.IOCDStorageFamily          1.7.1
    com.apple.iokit.IOATAPIProtocolTransport          3.5.0
    com.apple.iokit.IOSCSIArchitectureModelFamily          3.5.6
    com.apple.iokit.IOUSBUserClient          630.4.4
    com.apple.iokit.IO80211Family          530.5
    com.apple.driver.AppleEFINVRAM          2.0
    com.apple.iokit.IONetworkingFamily          3.0
    com.apple.iokit.IOFireWireFamily          4.5.5
    com.apple.iokit.IOAHCIFamily          2.5.1
    com.apple.iokit.IOATAFamily          2.5.1
    com.apple.driver.AppleEFIRuntime          2.0
    com.apple.iokit.IOUSBFamily          635.4.0
    com.apple.iokit.IOHIDFamily          1.8.1
    com.apple.iokit.IOSMBusFamily          1.1
    com.apple.security.sandbox          220.3
    com.apple.kext.AppleMatch          1.0.0d1
    com.apple.security.TMSafetyNet          7
    com.apple.driver.DiskImages          345
    com.apple.iokit.IOStorageFamily          1.8
    com.apple.driver.AppleKeyStore          28.21
    com.apple.driver.AppleACPIPlatform          1.8
    com.apple.iokit.IOPCIFamily          2.8
    com.apple.iokit.IOACPIFamily          1.4
    com.apple.kec.corecrypto          1.0
    I received the macbook from someone else without installation disks. Also, when try to do a re-install of 10.8.3 from the internet in restore mode, it tells me that the account does not match the one the purchase was made from.  I would rather not run 10.8.3 anyway if I could install mavericks.
    Below is the system information for the macbook
    Hardware Overview:
      Model Name:          MacBook Pro
      Model Identifier:          MacBookPro3,1
      Processor Name:          Intel Core 2 Duo
      Processor Speed:          2.4 GHz
      Number of Processors:          1
      Total Number of Cores:          2
      L2 Cache:          4 MB
      Memory:          2 GB
      Bus Speed:          800 MHz
      Boot ROM Version:          MBP31.0070.B07
      SMC Version (system):          1.16f11
      Serial Number (system):          W87422HUYAM
      Hardware UUID:          00000000-0000-1000-8000-001B63A5B553
    I have tried to reset nvram as well as smc with no result.
    I have also done a extended apple hardware test which found no errors.
    The macbook does have a bad battery, so I have tried booting without the battery.  The results did not change.
    I have searched the internet for the kernel panic error and can not find a consistent issue for macbook pros.  Some say it is a hardware problem.  Others say it is an install problem.  What does not make sense to me is if it is hardware problem, why was I able to restore it back once and get it to boot consistently.  It seems to be directly the result of updating the software.
    I also read that 10.8.5 consistently had boot problems upon install, so I tried re-installing the combo update for 10.8.5
    I feel like I have exhausted almost all the resources except taking it to the genius bar.
    Please let me know if you can help.
    Thanks,

    bereanmh,
    since your MacBook Pro didn’t originally have Mountain Lion installed at the factory, the former owner erred in leaving it on its internal disk when transferring it to you; Mountain Lion is non-transferable when sourced from the Mac App Store. The former owner should rather have provided you with its original pair of grey installation discs, which hold its original version of Mac OS X, its iLife apps, and its model-specific Apple Hardware Test. If you didn’t receive these discs, you can contact Apple directly to purchase a replacement pair. (They’re not available in Apple stores.)
    That being stated, regarding the panic report above, the prime suspect is that NullCPUPowerManagement kernel extension — try uninstalling it to see if that makes a difference.

  • MacBook pro won't start after update

    Help my MacBook pro was doing an update when it went to restart it never came back on and seems to be stuck somewhere between sleep and on there is no lights but a faint white light on the case open button.

    OK, I ran the latest update and my computer would not restart no matter what I tried. So I restored from a backup and everything was fine. Now I just did the OS update again and the SAME thing happened. Only this is a different hard drive.
    There is definitely something screwy with this latest OS update and, at the very least, my model of Macbook Pro.
    Apple is wrong.
    I lost a week's worth of data in the crash.

  • MacBook pro won't start after updating os.

    I updated my MacBook pro last night, I went to start it up this morning and all it does is sit at the spinning wheel start up screen. Any advice/help to fix this?

    Did you do the Lion update or are you still on 10.6.8 Snow Leopard?

  • MacBook Pro won't boot after update to 10.10.1

    I have just updated to 10.10.1 and my MacBook Pro refuses to come back to life.
    All I get is a white screen and no sign of activity.
    Any clue?
    Pierre

    Hey Pierre6405,
    I see that you are having issues getting your computer started up into OS X. I have an article for you with some troubleshooting suggestions that should help you get started on addressing the issue:
    Apple computers: Troubleshooting issues with video on internal or external displays - Apple Support
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