HT204347 My MacBook won't start up once after I put the account code in

When I start up my MacBook I can navigate to my user accounts but after I put in my passwords the screen goes white and nothing starts up.

you need to bring it somewhere so it can be determined exactly what is wrong with it and then an estimate can be provided.

Similar Messages

My macbook won't start up, it gets stuck on the blue screen. can it be fixed? i suspect a hacking due to a strange phone call earlier which i thought was a scam.

my macbook won't start up, it gets stuck on the blue screen. can it be fixed? i suspect a hacking due to a strange phone call earlier which i thought was a scam.

Reinstall OS X without erasing the drive
1. Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Reinstall Snow Leopard
If the drive is OK then quit DU and return to the installer. Proceed with reinstalling OS X. Note that the Snow Leopard installer will not erase your drive or disturb your files. After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
Download and install Mac OS X 10.6.8 Update Combo v1.1.

My MacBook won't start up. After turn it on I get a grey screen with an apple in center and a circle below with lines around it and a blank bar below that. How can I get it to get beyond this screen?

MacBook won't start. After I power up, I get a light grey screen with an apple in the middle, a circle with lines moving around it and a blank grey bar below that. It won,t get beyond this. Please offer suggestions.

I have the exact same problem and waited it out and got to my homescreen. Whateve the problem is fried my bluetooth and my trackpad. I tried starting it again and couldn't even get to homescreen, it stayed on the bluescreen with the wheel of death. So, I took it to genius bar today. I was informed that my logic board is fried and it needs to be replaced. $300 repair that I'm looking at...

Macbook won't start up immediately after battery dying

When I plug in my Macbook after its battery died, it won't start up immediately.
Every single time I have to press power button if I want it to start up. When I do this, it makes a really strange noise. (it's comparable with the sound your Macbook makes when you put in a DVD or something) Afterwards I can see my desktop but the screen is white/transparant and at the same time a progress bar appears. When this bar is full, my Macbook shuts down again and I have to do it all over again. The second time around my Macbook will start working eventually. The white, transparant screen disappears and after a minute or so, I can move my mouse again.
Is there anything that can be done to resolve this?
Thank you

Hi Laura Hallaert,
I understand that you are seeing a progress bar appear after waking from sleep when your computer has shut itself down from a lack of power. This article will explain to you why you see the progress bar:
Mac computers: Progress bar appears after waking from sleep - Apple Support
http://support.apple.com/en-us/HT201635
This progress bar only appears when your computer’s battery power has been depleted, so if you put your computer to sleep before that happens, you should not see this behavior any longer. Thanks for coming to the Apple Support Communities!
Regards,
Braden

Macbook won't start - apple icon turns to circle with diagonal line/slash

My Macbook won't start. When I turn on the power, the apple icon appears but then after a while it changes to a circle with a diagonal line/slash, then it just shows a gray screen.
The last time I used the computer I did several software updates. Could this be causing the problem? Any suggestions for getting my computer operating again?
Thanks for any help/advice.

Yup, i encountered the same experience after a strange failed USB-loading, and a sudden shutdown of my macbook.
Luckily i manage to "safe-boot" (pressing "Shift" key once starting up the mac) my macbook so that i can save the necessary files before will lose them all.
After that i popped-in my SL Installation DVD, and did the reinstallation process. Fortunately, everything works as charm and everything is back to normal after Spotlight has done it's hard work.
Happy Apple user once again.

Macbook won't start

Macbook won't start up. Sounds like disc drive is spinning but screen remains dark as though startup file is not booting.

Did you also try reset of NVRAM/PRAM?
http://support.apple.com/kb/HT1379
When you tried the Command + Opt + P + R keys on restart, held almost
immediately and through the time period it should chime on startup, did
you keep holding those keys down, so as to force it to repeat the chime?
You should do this (if possible to tell) through Three chimes, before you
let those keys go; that would be indicative of a NVRAM/PRAM reset.
Aside from the details and troubleshooting processes in the SMC reset
article from Apple Support, that could shed some light on the issue, if
these were done in their subscribed order before finally trying the SMC.
Have you tried System Management Controller (SMC) reset more than once?
http://support.apple.com/kb/HT3964 {and those other troubleshooting bits}
Depending on which MacBook you have, the details may vary; with some
you could try several items not possible with a later model, such as a hard
reset of the computer (remove battery, hold power button, etc) and other
details I am not going into now... Here's something that worked for this one:
•My MacBook won't boot, no start chime, just DVD spinning sound:
http://www.ifixit.com/Answers/View/6271/My+MacBook+won%27t+boot,+no+start+chime, +just+the+DVD+spinning+sound.
There are some ideas there which may help. At least as far as trouble-
shooting. If you have access to an Apple Store with Genius Bar in the
USA or Canada, you could call ahead for an appointment to have one
of their staff genius tech persons diagnose and troubleshoot this issue.
In other locations, there may be fees charged to accommodate services.
Anyway, I an not certain what to suggest next.
Did you try booting from the Snow Leopard DVD?
Good luck & happy computing!

MacBook won't start on battery/shuts down when power adapter is removed

Help & advice needed please.
My MacBook won't start without external power, it gives a whir then a click then nothing. Once started up, if I remove the external power it just shuts off.
The battery shows at 98% & charging. Coconut Battery shows the following:
Current battery charge 4126 (& increasing as I type)
Maximum battery charge 4200
Current battery capacity 4200
Original battery capacity 5200
80%
Battery loadcycles 111
Age of your Mac 6 months
Charger connected yes
Battery is charging yes
Does anyone have a clue why the Mac won't power itself on the battery when everything else seems like it works?
Cheers!

As of today, my MacBook and I have been together for 40 days. Yesterday, while I was happily surfing (on battery), it powered down with no warning. Okay, these things happen. I plugged it in, restarted, and all seemed to be fine. Battery was about 70%. I did other things on my other machines and when it was about 90%, unplugged it and everything was good. This morning after using it unplugged for 1.5 hours it did the same thing, but decided to only work with the power adapter, not on battery alone. When trying to boot without AC, it would try to spin the CD and then fall back into off. When on AC, if I pulled the adapter, it would last two seconds and go blank. I made an appt. with the Apple store (Fashion Show Mall, Las Vegas) for 3:20pm. I got there right at 3:20pm and the monitors showed I was 5th in line. Store was fairly packed, at least one patron at every display item. Monitors also said the next MacGenius appt. was "approx. 8:30pm." Glad I made an appt! I was served about 15 min. later, during which time the monitors had changed to "No more MacGenius appts. available today, please try tomorrow." However, one guy came by without an appt. and was told he would be put on standby and to come back in 30 min.
Once I explained my issue with my MacBook battery, my Genius tried one of his batteries. "I just want to make sure it's your battery and not your motherboard." My machine worked fine, so he said "No problem, I'll have you out of here in 10 minutes." He got me a brand new battery, tested it, and put my old one in a box on the rear counter with four others. He pulled the serial number from the "About this Mac" area, didn't need my receipt for purchase date or anything. I had even printed this page: http://www.apple.com/support/macbook_macbookpro/batteryupdate/ to use as ammunition, but didn't need it. He did approve highly of my dashboard widget "iStat pro", available here: http://islayer.com/.
So the battery issue is a very common problem, and one that Apple has tried to deal with as painlessly as possible for the consumer. My Genius did ask if the battery showed an "X" in the icon bar, and I said no. Just wouldn't run on battery. On the way out of the store, one of the 3 MacBooks, in fact the one closest to the door, had an "X" on the battery icon. When I unplugged the power, it shut down immediately! The moral of the story is to contact Apple immediately with problems and give them a chance to fix them. Hope this helps others.

MacBook won't start up (mainboard)

Hi to everybody!
My MacBook won't start up anymore.
I know since several week that the mainboard has problems: when I pressed on the bottem around the battery, it restarted randomly.
I didn't send it in yet because I needed it and could live with this flaw.
But now it doesn't start again. I just hear one single click from the disc-drive and then nothing happens. I'd just need to reboot it ONCE to backuo my data before sending it in.
Do you have any ideas how I could make it work?
Thanks,
Bensch

You will need another mac to do this, but if you follow this article it will show you how to mount your drive as an external harddrive on another computer.
Or else you could just remove your harddrive.
but give this a try first.
http://docs.info.apple.com/article.html?artnum=58583

If my MacBook won't start, is there a way to access my data without replacing the battery? Someone mentioned removing the hard drive?

I'm assuming that my MacBook won't start because it's been spilled on... It's happened once before and when I brought it in, all that was needed was a battery replacement. I have a brand new MacBook Pro and all I really want is my pictures, videos, music & other documents from my old MacBook.. Is there a way of getting all of that without buying a new battery, and then using Mavericks to switch over everything? A friend suggested that I just get all of it from the hard drive, but I don't really know much about that. Help?

If you can take the computer to somewhere or someone who has a known-good battery, and if the MacBook is dry, you could tell in quick order if a replacement battery would be worth it. Likely, you won't have been as fortunate more than once; electricity and water don't mix well, and short circuited or fried electronics result.
{There used to be a way to access one Mac from another if you could get the bad one to boot into Target Disk mode, but Intel-based macs didn't always work; they both needed FireWire ports & correct cable. If In an enclosure, you may be able to use a migration assistant utility.}
An authorized service tech with Apple certification in portable computers should be able to remove the internal hard disk drive, install it into an external enclosure, & test it, for a fee; once in an enclosure it may be accessed to see if the hard drive's data files on the drive, or at least sees them. Labor + parts?
Once the hard disk drive is removed, your user files would still have whatever account password protection needed to access them, but there are ways to migrate data from drives into another computer; in some cases the information on this may be tilted toward using a device you don't have, such as a Time Machine. If the data had been backed up on a Time Machine, it may have been possible to get it from that device using a method available in a Support article and put directly into another Mac.
If the computer has failed due to contact with moisture or a drink pouring over it, more than once, it may require more than a new battery to see if it'd work well enough to run and get data from its hard disk drive. You may pay quite a bit of money to have someone do anything at all.
How long ago did the MacBook get wet again? If several weeks ago, it may be dry inside. But may be damaged and the main logic board short-circuited or toast. So, it may not work even with the MagSafe attached due to other damages beyond a new battery. That could be a waste of money to buy one.
There are repair guides at http://ifixit.com which may help you determine if you can extract the HDD from the failed MacBook, but even then you'd have to install it into a suitable USB enclosure to gain access to data. Some drive enclosures already have a hard disk drive inside, so try and get one that would work with the MacBook's SATA hard disk drive, and with no HDD installed. One less thing to do.
So I know only enough about it to be dangerous.
And to troubleshoot the old MacBook may not
be worth the cost, if logicboard now is toasted.
Maybe someone else can say it direct w/ less words? LOL
Good luck & happy computing!

Macbook won't start, just a flashing folder w/ "?" appears

macbook won't start, just a flashing folder w/ "?" appears
this happens after it hanged-up and I turned off the power

That folder with the question mark icon means that the MacBook can't find the boot directory. That can either mean it can't find the hard drive or the Operating System data on the hard drive is somehow corrupted.
Put your install DVD into the optical drive and reboot. As soon as you hear the boot chime, hold down the "c" key on your keyboard (or the Option key until the Install Disk shows up). That will force your MacBook to boot from the install DVD in the optical drive.
When it does start up, you'll see a panel asking you to choose your language. Just press the Return key on your keyboard once. It will then present you with an Installation window. Completely ignore this window and click on Utilities in the top menu and scroll down to Disk Utility and click it. When it comes up is your Hard Drive in the list on the left?
If it is then click on the Mac OS partition of your hard drive in the left hand list. Then select the First Aid Tab and run Repair Disk. The Repair Disk button won't be available until you've clicked on the Mac OS partition on your hard drive. If that repairs any problems run it again until the green OK appears and then run Repair Permissions.
If your hard drive isn’t recognized in Disk Utility then your hard drive is probably dead.

Macbook won't start up while firewire audio interface is plugged up

I have a m-audio firewire solo and a presonus firebox, both firewire interfaces. My macbook won't start up when either is plugged up. If I restart with it plugged up I just get a grey screen. When I disconnect it I boot up fine. Is this normal or is something wrong here?

Wire Bus:
Maximum Speed: Up to 400 Mb/sec
FW Solo:
Manufacturer: M-Audio
Model: 0x10062
GUID: 0xD6C0B007E03B7
Maximum Speed: Up to 400 Mb/sec
Connection Speed: Up to 400 Mb/sec
Sub-units:
FW Solo Unit:
Unit Software Version: 0x10001
Unit Spec ID: 0xA02D

HT1379 Guys please help? My MacBook Pro won't start up. I have tried the resetting Mac's PRAM and NVRAM procedure with no success. All I see is just the black or grey screen although I hear the drive running.

Guys please help? My MacBook Pro won't start up. I have tried the resetting Mac's PRAM and NVRAM procedure with no success. All I see is just the black or grey screen although I hear the drive running.

Hold shift key down while booting should get you in
go through this list and get back with me
Step by Step to fix your Mac

After 10.4.11 upgrade Macbook won't start can't boot from external HD

Hi guys,
I just suffer as all other that after try ti install the 10.4.11 update my macbook won't start, I have a external HD with a image of my macbook but went I press and hold the option key I only see the bootcamp parttion and my internal HD, I don't see the external HD.
How can I boot from my external HD if I have a bootcamp partition?
Thanks

I follow the robotobi post and solve this issue.
Thanks robotobi

After installing latest update Macbook won't start up.

After installing the latest update my macbook won't start up. Instead of the login screen I get a flashing map icon with a question mark. My uncle says that means it can't find the startup disk and I had to startup from the install disk holding C but it didn't work. I'm quite desperate because I need my macbook for school (writing & producing music). I type this on a friend's computer... How can I fix this? Or do I really have to go to a mac store and part from my macbook for an unknown time...? :'(
I don't exactly know what version I have (can't check it now either) but it's at least 10.6.something and I always install the updates...

Hi
Anything unusual happen during the 10.5.3 update installation phase?
What type of iMac are you using? Your tag says G5 but also Intel core processors - it can't be both.
Try this:
-First unplug your computer and wait 10 minutes
-Next, simultaneously reinsert the power cord while pressing the power button for 5 seconds then release
-Press the power button again to start the computer - this resets the computer's system management unit (SMU) which controls your machines power functions.
-Next, press/hold down the P/R/option/command keys for 3 Apple chimes. This clears the machine's PRAM. After the 3rd chime release those keys and immediately hold down the Shift key to put the machine into Safe User Mode
-If you get to a log-in screen (may take several minutes as repair functions are occurring on the boot), log-in. When the login is complete, restart the computer as usual.
If no go, I suggest taking the machine to a certified Apple tech, or if you live near an Apple store to the Genius Bar.
Post back
Message was edited by: Hawaiian_Starman

MacBook won't start at all - dead

My MacBook won't start AT ALL - nothing, nada, zip.
I press the power button and nothing happens at all - no sound, no lights, no movement.
I have tried taking out battery and unplugging it, then pressing power button for 5 seconds, then inserting battery and plugging back in (as per Apple's kb note). This doesn't help.
[OK I was trying to upgrade the hard drive - original hard drive is now back in the MacBook]
Any ideas?

OK I took my MacBook to the guys at Streetwise in Glenferrie Road, Hawthorn (we are talking Melbourne Australia here).
Incredibly helpful - the genius there diagnosed a dislodged cable between the top board (keyboard and housing) and the main body. He thought I had dislodged it trying to change over the hard drive.
In any case, he straightened things out, reseated the cable and voila, its all working.
Hard drive upgraded too using Carbon Copy Cloner.

HT204347 My MacBook won't start up once after I put the account code in

Similar Messages

Maybe you are looking for