HT204347 my support profile, apple idea to retrieve serial number of stolen product

My computer was stolen this evening and I have no way of getting the serial number to have it tracked...Is there anyway that I can find it through support online from another computer? It was registered but not password protected and not under insurance. I'm hoping to get the serial number through apple, but can't find it in the suports section and they say they can't track it over the phone. I just want some chance of getting it back if it turns up on craigslist or dropped at a pawn shop... Any and all suggestions are appreciated!!

https://support.apple.com/kb/HT2526

Similar Messages

  • Why do Apple not register the serial numbers of stolen Apple Products?

    My 3 month old 4gb iPod Nano was stolen today at the airport
    As there is a small possibility of someone contacting Apple for support with a stolen product and according to http://www.stolenipods.com "Apple's iTunes software records the serial number of the last connected iPod",
    so why do Apple not register the serial number of stolen products?
    Powerbook G4   Mac OS X (10.4.6)  

    If Apple do not regsiter serial numbers why do
    they ask for it in every form of support e.g. email,
    phone calls etc. - to waste time or to enter it in
    their customer records?
    Read Chris' post again, please. They DO record
    serial numbers when you register your iPod for
    repair/service/warranty purposes.
    They DO NOT release this information to anyone.
    HP are not the Police either!!
    HP is also not Apple. HP might have different
    policies.
    If you've filed your police report... then you've
    done the best you can already.
    We understand you are bitter... but please do not
    take your anger out on Apple or anyone on these
    forums. It is not Apple's responsibility to track
    down lost or stolen goods.
    Jeff Bryan :: Stolen iPods
    I disagree. I feel that if the technology and systems are already in place and easily implemented, Apple have a responsiblility to their CUSTOMERS, many of whom are extremely loyal to the brand, to faciliate the locating of registered (and not inexpensive)products. Or, at the very least discouraging the theft of products that can be traced.

  • Remote installation - invalid serial number: could not retrieve serial numb

    I am unable to use the remote setup admin assistant, and get a demand for a serial number, yet when I enter it, get the message-"invalid serial number: could not retrieve serial number". Unfortunately the tech support number for the Philippines does not work (get a recording saying that it is not yet working), and the Australian number calling long distance is constantly busy. I have wasted two days trying to set up the mini server for this enterprise and am amazed that there is no easy way to contact Apple for a solution.

    Hi
    Kind of obvious but which serial number are you using? Using the remote assistant requires the serial number of the MacMini itself. The first 8 letters. You'll find this serial number on the underside of the MacMini. Better still the box as it's easier to read. Although in the past it's not really been case sensitive I have found the last 2-3 years where keying in Caps where appropriate tends to be more successful. I have had a colleague report problems unless the whole of the Serial Number was used.
    Apologies if you've already tried this.
    Tony

  • HT1349 How do you get help from apple if you don't know where to find the serial number of my "product."  I don't know if they mean my itunes program, my iphone, my computer, which one, the number on the computer (is there one), or something in Windows or

    How are you supposed to get help from Apple if you don't know what your serial number is?  They say to input the serial number of the "product" that you are asking about.  Since my problem is how to deauthorize/authorize computers, and they are saying I have more than 5 (which I have never owned more than 5 computers in my life), I can't imagine what serial number they mean.  Does it mean your desktop computer?  If so, which one?  Do they mean your device?  LIke your iPhone, iPod or whatever?  Do they mean the software ON one of your computers and/or devices?  If so, which program, and on which computer/device?
    We have three operational computers, one does not have iTunes on it.  Since Apple is saying I have more than 5 authorized computers, and I can't imagine what they are, I am afraid to deauthorize all my computers.  See what I mean?  I just wanted to ask the question about how I can find out WHICH computers Apple thinks I have authorized, so I can decide if it's safe to deauthorize them all or not.  I only know of 2 computers that have iTunes on them, so how can there be 5?  We also have 2 iPhones and 2 iPods in this family, but one of the iPhones has his own apple id.  He may have been using mine, since his computer died.  I read that those don't count as "computers" to the 5.  Do they, then?
    Help!  I can't contact apple because I have no idea what they mean about serial number.  I doubt they would help me anyway.  In order to get the serial number off my desktop computer (that has iTunes on it already), I will have to move furniture, so I don't want to if that's not it.  Is there some way to find the serial number in the software, either on my desktop or my iPhone?

    sunshinecowgill wrote:
    We have three operational computers, one does not have iTunes on it.  Since Apple is saying I have more than 5 authorized computers, and I can't imagine what they are, I am afraid to deauthorize all my computers.  See what I mean?  I just wanted to ask the question about how I can find out WHICH computers Apple thinks I have authorized, so I can decide if it's safe to deauthorize them all or not. 
    You could have more 5 computers authorized if you ever, for example, reformatted a hard drive or replaced a hard drive without deauthorizing the computer first. Apple's system would see that as a different computer, even though you don't. There's nothing to be afraid of in deauthorizing everything and the reauthorizing what you actually have. You won't lose any data. Mistimp is correct, they can't tell you which computers are authorized.

  • Can't retrieve serial number

    Purchased CS6 as stand-alone program, tried to retrieve serial number and was told I didn't need one. I DO NOT WANT Cloud!

    I guess that's something new; I didn't realize Adobe changed to some kind of online serial number retrieval process - assuming that box is legitimate.  First I've heard of online serial number retrieval.
    I wish you the best of luck with returning an opened software box to BestBuy.  I've run afoul of their restrictive return policies before and as a result I've stopped doing business with them.  Make sure you take along screen prints showing the failures you experienced.
    This gives you another opportunity to consider that at $9.99 a month for the Photographer's bundle you could have a LOT of months of Creative Cloud subscrioption for the price of that $700 software (almost 6 years by my count, and you don't have to pay it all up front).  I don't know about you, but I have no idea whether computers/operating systems 6 years from now will even be able to run Photoshop CS6 software purchased this year.  Just a thought.
    -Noel

  • I submitted details to retrieve serial number for education version of CS6 Design and Web premium.  Next screen after submission was Error 404.  Should I be worried?

    I submitted details to retrieve serial number for education version of CS6 Design and Web premium.  Next screen after submission was Error 404.  Should I be worried?

    I started from the Adobe Customer Support Portal. as instructed by the accompanying documentation.That took me to here:  https://www.adobe.com/cfusion/support/index.cfm?event=opencscase&loc=en_gb&issue=z015&csed utype=steI entered the details there.
          From: John T Smith <[email protected]>
    To: Jonathan May <[email protected]>
    Sent: Sunday, 28 December 2014, 2:11
    Subject:  I submitted details to retrieve serial number for education version of CS6 Design and Web premium.  Next screen after submission was Error 404.  Should I be worried?
    I submitted details to retrieve serial number for education version of CS6 Design and Web premium.  Next screen after submission was Error 404.  Should I be worried?
    created by John T Smith in Adobe Creative Cloud - View the full discussionAre you using these links to provide your proof of status?http://www.adobe.com/store/au_edu/academic_id.htmlRedemption Code https://creative.adobe.com/educardCS6 Education https://forums.adobe.com/thread/1585740 If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7046705#7046705 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/7046705#7046705 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following" 
    Start a new discussion in Adobe Creative Cloud by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.

  • HT1338 I need to how can I have Mac OS Lion, as I bought my Macbook Pro in beginning of June 2011 from Apple Store US. The serial number of my product is C0*******H2M. Please confirm me that I can have it for free, and how could I install it. Many Thanks.

    I need to how can I have Mac OS Lion, as I bought my Macbook Pro in beginning of June 2011 from Apple Store in US.
    The serial number of my product is C0*******H2M. Please confirm me that I can have it for free, and how could I install it. Many Thanks.
    <Edited by Host>

    Sorry, but that opportunity has long passed. Your options now are:
    Upgrading to Lion
    If your computer does not meet the requirements to install Mountain Lion, it may still meet the requirements to install Lion.
    You can purchase Lion by contacting Customer Service: Contacting Apple for support and service - this includes international calling numbers. The cost is $19.99 (as it was before) plus tax.  It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
         Lion System Requirements
           1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
               or Xeon processor
           2. 2GB of memory
           3. OS X v10.6.6 or later (v10.6.8 recommended)
           4. 7GB of available space
           5. Some features require an Apple ID; terms apply.
    Upgrading to Mountain Lion
    To upgrade to Mountain Lion you must have Snow Leopard 10.6.8 or Lion installed. Purchase and download Mountain Lion from the App Store. Sign in using your Apple ID. Mountain Lion is $19.99 plus tax. The file is quite large, over 4 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
         OS X Mountain Lion - System Requirements
           Macs that can be upgraded to OS X Mountain Lion
             1. iMac (Mid 2007 or newer)
             2. MacBook (Late 2008 Aluminum, or Early 2009 or newer)
             3. MacBook Pro (Mid/Late 2007 or newer)
             4. MacBook Air (Late 2008 or newer)
             5. Mac mini (Early 2009 or newer)
             6. Mac Pro (Early 2008 or newer)
             7. Xserve (Early 2009)
         Are my applications compatible?
             See App Compatibility Table - RoaringApps - App compatibility and feature support for OS X & iOS.
         Am I eligible for the free upgrade?
             See Apple - Free OS X Mountain Lion upgrade Program.
         For a complete How-To introduction from Apple see Apple - Upgrade your Mac to OS X Mountain Lion.

  • How do I find apple id based on serial number, I dont have any other option as of now. any help on this is great. Thanks.

    How do I find apple id based on serial number, I dont have any other option as of now. any help on this is great.
    This is for id with @me.com Thanks.

    You cannot find out an apple ID from a devices Serial #. It sounds as though you are encountering IOS 7's Activation lock, If that is the case, please see http://support.apple.com/kb/ht5818 which describes this feature, and what needs to be done to make the phone usable is described in http://support.apple.com/kb/TS4515

  • My ipod screen went white and idk what to do.! I've reset it over a million times! But Nothing happens. and when i called apple they said my serial number wasnt covered. but i got it from Ebay and idk what the owner has. i just want to replace it.

    I've reset it over a million times! But Nothing happens. and when i called apple they said my serial number wasnt covered. but i got it from Ebay and idk what the owner has. i just want to replace it. Can I Do That.?

    Have you tried connecting it to your computer and restoring the iPod via iTunes?
    If iTunes does not see the iPod try placing the iPod in recovery mode and then restoring the iPod.  For recovery mode see:
    iPhone and iPod touch: Unable to update or restore

  • I cannot retrieve the serial number of the product i have purchased and installed once on my PC

    i cannot retrieve the serial number of the product i have purchased and installed once on my PC?!!!
    and there is no way to connect to anyone to get it.

    Hi,
    If you have purchased multiple license, please go to About_LWS to know how to Retrieve Serial Number.
    Thanks,
    Saurabh Rai

  • Lost Touch in house fire can I retrieve serial number

    I lost Touch in house fire, can I retrieve serial number.  I  have used it for years.  I have three various iPods but none seem to show up in my items registered. Perhaps I am looking in the wrong place.

    - iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number

  • I want to find out how to retrieve the serial number for my product. i can't find it in my email

    i want to find out how to retrieve the serial number for my product. i can't find it in my email

    Find your serial number quickly

  • Apple support page doesn't recognize my serial number of my iphone 5. Instead it have another iPhone 5 serial number that I don't know where it comes from

    I was reading on the internet that Apple just made an iPhone 5 battery replacement program and that I need to provide the serial number to see if my iPhone cualify for the replacement. So i went to the support page where i found the link to the replacement program and just need to put my iPhone serial number and see if it cualify something that i was sure it will because the one that were affected are the one that where bought between septermber 2012 (the month i bought it) and january 2013. When i click submit i got a message that says .
    When i saw that "I already replaced the battery" I log in to my account on the support page and I didn't found my actual and only iPhone 5 i have registered in my products, BUT i have another iPhone 5 case open and 3 services to that iPhone 5 i don't know and its not mine. That iPhone have another very different serial number and when i check the services they have done are from an Apple Store in California and I from Puerto Rico.
    Can someone explain me what to do or anyone have this same problem, tell me
    Thanks in advance.

    It's possible that if they serviced your phone before, they replaced the entire unit making you ineligible for the battery replacement. Have you had your iPhone replaced thought Applecare recently?
    Hope that helps.

  • My cursor frequently stops working.  It still moves but nothing happens when I click with it.  Also, when I go for support Apple tells me my serial number does not exist but I am sure I am entering the correct one.

    My arrow cursor changes unexpectedly to the "tall I" cursor and then I can't open links.
    My two delete buttons only work one letter/number at a time.
    When I go for Apple support it says my serial number does not exist?  But I know it is correct!

    If you think getting your web pages to appear OK in all the major browsers is tricky then dealing with email clients is way worse. There are so many of them.
    If you want to bulk email yourself, there are apps for it and their templates will work in most cases...
    http://www.iwebformusicians.com/Website-Email-Marketing/EBlast.html
    This one will create the form, database and send out the emails...
    http://www.iwebformusicians.com/Website-Email-Marketing/MailShoot.html
    The alternative is to use a marketing service if your business can justify the cost. Their templates are tested in all the common email clients...
    http://www.iwebformusicians.com/Website-Email-Marketing/Email-Marketing-Service. html
    "I may receive some form of compensation, financial or otherwise, from my recommendation or link."

  • Apple Can't Acknowledge Serial Number (support)

    I'm having an issue with my monitor going dark on the bottom (iMac 2.4). Unit was purchased direct from Apple ABOUT a year ago as a refurbished unit.
    In trying to access support on line to arrange for a phone session, it says my serial number is invalid and won't allow me to enter the system. I've copied and pasted from the "About this Mac" page, as well as manually entering the number. It matches the number found on the bottom of the unit.
    Help is appreciated. Another peculiar thing...all of my Mac purchases are listed when I log in to my account except this one.

    trying to access support on line to arrange for a phone session
    Why not just pick up the phone and call, works for me.

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