HT204347 Unable to Re-install mountain Lion after erasing with disk utility! help

I bought my new Macbook pro retina disply 13 inch last friday. played with it some time and try to restore using a time machine back up of my old Mac Air. It worked well but I didn't like it so I restarted and pressed Command + R to bring the restore utility and from there I used the Disk utility to erase my Disk and then after connecting to net I clicked reinstall Lion. First my machine was verified by Apple, then I entered my apple ID, then the mountain lion licence agreement came and i clicked agree and it started installing. Immediatley below the installation bar it showed 50 hrs remaining to finish installation. it was odd because I used to finish it within 2 hrs. Moreover the time appeared to increase from 50 to 51 and more. I waited all day without any use. it looked as if the disk has some write protection, the software is trying to install but unable to write.
What can i do now? I am now without a OS in my mac.

A new Mac comes with 90 days of free tech support from AppleCare from the date of purchase.
AppleCare: 1-800-275-2273.
Have the serial number of the computer ready in hand and give AppleCare a call.
http://support.apple.com/kb/HT1559?viewlocale=en_US&locale=en_US
They will walk you through.
Best.

Similar Messages

Unable to find HDD after erase with disk utility

Background id I had installed the Lion OS but then got into trouble with the "flashing question mark " at start up.
After using the recovery option, Lion OS was reinstalled and things were fine for a couple of days. Then the "flashing ?" returned
This time, it appeared the "Cmd R" did not work. So I browsed until I found out it is possible in the reinstallation, the recovery option was removed.
Ok, so then one of the discussion threads suggested to use the installer disc to boot up, use the disk utility to erase the HDD and install in my case Snow Leopard, and thereafter install the Lion OS.
I am stuck after clicking "erase". First there was an error message - "file system formatter failed' then I no longer can see the HDD in the disk utility.
How can complete the HDD erase function so I can proceed to install the OS?

A check in the system profiler - "There was an error while scanning for Serial ATA devices"
Looks like my iMac's HDD is kaput...Or is there a way to fix this?

I'm not crying. Is there a way to install Mountain Lion on a bootable disk on latest iMac cuz mine shipped without an OS?

I could cry right now. After decades of being an Apple fan, something is happening for the worse and issues with every Apple product I own 2 iphones, 2 iMacs, 15" Macbook Pro, and iPad Mini (no issues here, just slow connecting to App Store and can never seem to download updates) has left me disenchanted. I do have a question about Mountain Lion but just airing out grievances.
Ok, to the point. I have the new 27" iMac that was just released. Was delivered and opened the box, turned it on, and there was a flashing folder icon. No OS, wonderful. I live in Brooklyn and not trying to lug a 27" computer onto the train nor should I have to pay for a cab to resolve this. Anyway, I tried to go into Recovery but it started doing an Internet Recovery with a download time of 9 hours. Um, no thanks. So I downloaded the latest version of Mountain Lion from the App store on my old iMac and made a boot disk onto an external via Apples instructions. Plugged it into new iMac lemon, go into recovery mode, see the bootable drive, click on it to reinstall and it gives me a crossed out circle icon and shuts down.
What am I doing wrong? I have pretty decent broadband and did start the internet recovery process now until I find a better solution online. After 5 hours, Internet recovery finished and clicked on Reinstall Mountain Lion to which it's asking me to download the OS again and with a 13 hour download time!!!! What's going on here? What was the purpose of internet recovery taking 5 hours only to download it again at another 13 hours???
Question is, is there something I should be doing differently? Is there a way to install Mountain Lion from a bootable disk? This is mind blowingly the dumbest thing I've encountered with Apple. Got a problem with your OS? No problem, just download a 4.4GB file every incident.
Thank you.

You can't grab a installer from another Mac and expect it to run. The newer Macs have newer hardware which requires special drivers. If the version that boots the iMac is a special build, it won't work any other way than Internet Recovery.
If it was me, I'd take it right back. You have no idea if the OS is just corrupted, the hard drive is dead, or what. I wouldn't take my chances with it.

How do I use Disk Utility to help install Mountain Lion after many failed attempts?

I tried to install Mountain Lion from an App onto my MacBook.
First it said that my disk was damaged to i tried to repair it.
Didn't work.
Then it said I didn't have enough room to install Mountain Lion.
Then I tried to restore Lion.
Didn't work.
Then someone suggested I reset my PRAM.
Tried that, and now I am stuck.
I can't restore any of my backups from timeline.
I can't reinstall OSX because my drive is now locked.
And I don't know how to use Disk Utility to solve this problem!
Any suggestions welcome... I'm in way deeper than I understand and feel like anything I do is making this worse!

I gather that your computer is in a less than satisfactory state, so the process below will basically start you from scratch, but you shouldn't lose anything.
Okay, can you inspect the Time Machine Backups with the Finder? About two or so folders down you should start seeing your system files. Assuming all your files are present.
Important^
You probably have an installation disk that came with your macBook. Boot from that CD and install from the CD.
Run the verify disk utilites and repair utilities if necessary.
You may want to erase your disk from the CD's disk utility. This will erase your Hard Drive (make sure you do not erase your backups, as that would be very bad).
Once the installation is complete, run all system updates. Either look through your backup and find the Mountain lion installation app, or download it from the app store again.
Run the ML installtion app.
Once everything is up and running, move all files and folders you want from your TM backups and you should be good to go.

Cannot install mountain lion keep getting "This disk is used for Time Machine backups" when trying to install, HELP!!!

Ok i currently have Lion on my early 2011 15" MBP. When i try to install Mountain Lion to my mac HD it keeps telling me I cannot because its used for time machine backups. I have done a search and I know I have to delete the backups.backupdb folder but I cannot find it for the life of me. If anyone can help I would really appreciate, thanks!
Nik

If you double-click on your hard drive icon the Backups.backupd folder should be on the root level of your drive. Sometimes OS X gets confused and incorrectly puts a Backups.backupd folder on your hard drive. That folder should only appear on a drive used for Time Machine
If you can't find the Backups.backupd folder try using the free EasyFind with both Package Contents and Invisible Files & Folders checked. Search for "Backups.backupd" without the quotes on your hard drive (default selection), not your Time Machine drive. Right-click on the search result and choose to Reveal in Finder. Click on the link that kisuke3 provided and follow those directions
If you can't find a Backups.backupd folder anywhere try booting into Safe Mode by holding down the Shift key right after you hear the startup chime. Keep holding the Shift key down until you see the Apple Logo. The progress bar that appears indicates the progress of the file check that Safe Mode automatically does. Give it time to finish.
Reboot normally and see if the ML installer will work. If it does wait until Spotlight is finishing indexing before turning Time Machine back on.

Unable to install Mountain lion after defense grade erase

Hello All,
I just sold my 13-inc macbook pro on eBay. As I am paranoid about my privacy, I decided to do a "defense-grade" erase. It took 10 hours after doing a 7 pass process. However, I am unable to install anything on it (Mountain Lion, Lion, Ubuntu). When I try to install Mac OSX I get the error, "Error installing OS X, try reinstalling". Huh??
Please let me know what I should do. Can I not install anymore? Should I get a new one?
Thanks,
Singlebinary
Message was edited by: singlebinary

Here's what I did:
Plugged in my USB drive and started the computer with the option key pressed. I get one choice "Install OS X" which is from my USB drive. After I got an error message, I can cancelled it and under tools selected "Disk Utility". I then selected one partition and the default P table of GUID. So, this has already been done to the drive.
There is no option to select "Reinstall Mac OS X". All I have is the following:
OS X Installer, File, Edit, Utilities, Window.
Under Utilities, I have Disk Utility, Terminal, Network, Restore from Time Machine. I do not have a time machine backup so that does not work either.
Looking at the Installer Log errors, I find the following lines:
OS X Installer application started
1 display(s) found.
@(#) PROGRAM: Install PROJECT:Install-729
@(#) PROGRAM: OS X Installer PROJECT:OSInstaller-419
Harware: MacbookPro8,1 @ 2.40 GHz (x4), 8192 MB RAM
Running OS Build: Mac OS X 10.8
Failed to locate volume with UUID AA4A097D-B85A-37FF-A0A6-8EB66DAEC942
Couldn't find OS X (server) install data.
2013-03-31 07:24:05.685 OS X Installer[317:707] *** WARNING: -- [NSImage CompositeToPoint:fromRect:operation:] is deprecated in MACOSX 10.8 and later. Please use - [NSImage drawAtPoint:fromRect:operation:fraction:] instead
Thanks,
Singlebinary

I have an iMac5, with model identifier iMac 8,1 I am unable to install mountain lion after downloading. Why?

Mac OS X
Version 10.5.8
Processor 2.66 GHz Intel Core duo
Memory 2 GB 800 Mhz DDR2 SDRAM
Hardware Overview:
Model Name:          iMac
Model Identifier:          iMac8,1
Processor Name:          Intel Core 2 Duo
Processor Speed:          2.66 GHz
Number Of Processors:          1
Total Number Of Cores:          2
L2 Cache:          6 MB
Memory:          2 GB
Bus Speed:          1.07 GHz
Boot ROM Version:          IM81.00C1.B00
SMC Version (system):          1.29f1
Serial Number (system):          QP90301DZE3
Hardware UUID:          5DEE0F1A-A6C8-5DA8-B42A-7B721EF3B258
After downloading both Lion and Mountain Lion, a popup tells me you can no use this version of the application install OS X Mountain Lion.app with this version of Mac OS X.
What can I do?

You downloaded it from where, how? You need Snow Leopard, 10.6.8 (or at least 10.6.7) to purchase the DL from the App Store. Sounds like it might have been a corrupted, pirated and illegal copy, if you got it from 10.5.
Btw, you will need more than the 2GB RAM you have. You need to max that out.
Message was edited by: WZZZ

Is possible to re-install Mountain Lion after Mavericks issues?

My mac became vary unstable after upgrade. Tech support was helpful but there is more issues now then before. They had me safe mode to check any programs that cause boot failure, safe reair and then reinstall new operating system. Now when it boots Finder goes on a tangent. Keeps asking about do you want to quit last program. All programs that are on the Mac came from the App store. The Mac is 2012 model that ran flawless until upgrade.If I revert to Mountain Lion, will I loose anything that was install earlier? And one other thing, I Cloud wants to be involved in everthing.

To completely restore your system from a Time Machine backup boot OS X Recovery by holding the ⌘ and r keys (two fingers) while you start your Mac.
Once the Mac OS X Utilities screen appears, select Restore from Time Machine Backup.
Select the TM backup of your Mountain Lion system prior to upgrading - their backup dates and OS X versions will appear, so you will be looking for the most recent backup of your system when it was running OS X version 10.8.5.
When it completes, your Mac will restart and your previous system state will have been restored.

Unable to download/install Mountain Lion

Hi,
I recently purchased the OS X Mountain Lion update but it won't install. I start the download and it appears as a 2.14 GB file, when it reaches the end it then jumps to the actual size of over 4GB. I have re-downloaded (after deleting from Applications and Trash) numerous times, verified and repaired disk permissions (in both normal and safe mode) and also made sure the Apple ID within System Preferences is correct but have had absolutely no luck. I have also contacted App Store support who "put a new copy on my account" and I even tried downloading it from another user account on my MBP.
When it does complete the download and I attempt to install it I get this error: "This copy of the Install OS X Mountain Lion.app application can't be verified. It may have been corrupted or tampered with during downloading."
Have you guys ever seen this before? Why is the download not displaying as a 4GB file when monitoring the progress in the App Store?
Thanks in advance.

I assume when you refer to "tethering," you are referring to using a cellular device's data connection for the download? If so, that's not likely to work much better, since most cellular providers will throttle the connection after a certain point.
If you don't have access to a network that is capable of downloading the file, you should try going somewhere else. Try a coffee shop or public library, or some similar location that offers free wifi. Or if there's an Apple Store near you, go there and use their wifi network to do the download.

Unable to reinstall Mountain Lion after erasing MacBook Pro.

Hi guys,
Wondering if there are any smart techies out there willing to help me whilst I wait for Apple's support team to get back to me.
I recently (a few weeks ago) wiped my Macbook Pro (early 2011) 13" 320GB in order to resell it and now I am trying to reinstall OS in order for it to be a fully working laptop again. It originally came with Snow Leopard but I purchased Moutain Lion through the app store when it came out, I then upgraded to Mavericks and had been running that. Now that its fully erased, it gives me a few options on what to do; get online help, launch the disk utility or reinstall os Lion. The problem I have is I never purchased Lion, I only bought Mountain Lion - so when I try going through that route it says I have bought it (obviously). Ive been through disk utility and ran all the checks, everything seems to come back fine and dandy so I am not quite sure what to do now. I don't mind reinstallion Snow Leopard or Mountain Lion or whatever, as long as it becomes a fully functioning laptop again...I can always upgrade it later on.
I would really appreciate any help on this and also I am a complete newbie when it comes to Apple products, so I would be greally grateful for any advice. I should probably add that I can't find any disks that came with the laptop, I never throw anything away but I have read that the older models came with startup disks so I have no idea what to do!
Thannk you

Please only reinstall Snow Leopard if that is the original OS that was pre-installed. You must not install any later version of OS X that you acquired because it will not work for the buyer. This also holds true for any App Store software you purchased using your Apple ID. You should not reinstall any of that software because it is useless to another owner. The following procedure will make a fresh installation of Snow Leopard that can be upgraded to 10.6.8. That's all you should provide.
Clean Install of Snow Leopard
Be sure to make a backup first because the following procedure will erase
the drive and everything on it.
     1. Boot the computer using the Snow Leopard Installer Disc or the Disc 1 that came
         with your computer. Insert the disc into the optical drive and restart the computer.
         After the chime press and hold down the "C" key. Release the key when you see
         a small spinning gear appear below the dark gray Apple logo.
     2. After the installer loads select your language and click on the Continue
         button. When the menu bar appears select Disk Utility from the Utilities menu.
         After DU loads select the hard drive entry from the left side list (mfgr.'s ID and drive
         size.) Click on the Partition tab in the DU main window. Set the number of
         partitions to one (1) from the Partitions drop down menu, click on Options button
         and select GUID, click on OK, then set the format type to MacOS Extended
         (Journaled, if supported), then click on the Apply button.
     3. When the formatting has completed quit DU and return to the installer. Proceed
         with the OS X installation and follow the directions included with the installer.
     4. When the installation has completed your computer will Restart into the Setup
         Assistant. Be sure you configure your initial admin account with the exact same
         username and password that you used on your old drive. After you finish Setup
         Assistant will complete the installation after which you will be running a fresh
         install of OS X. You can now begin the update process by opening Software
         Update and installing all recommended updates to bring your installation current.
Download and install Mac OS X 10.6.8 Update Combo v1.1.
Also, see What to do before selling or giving away your Mac.

Unable to re-download mountain lion after formatting my macbook

Bonjour to all,
After formatting my computer, I went to the App Store to download for the second time OS X Mountain Lion, however it doesn't appear in my purchased apps. As anyone ever had this problem? Can we only download it once? And would anyone know a solution?
Merci for your help

Just found the solution, the app was actualy marked as "hidden" in my store profil and to click on it so that it would appear in my bought apps.

Blinking folder with question mark and a new hard drive: also installing Mountain Lion and 0 with a line through it appears please help?

Okay so my harddrive failed in my 13" Macbook I used to have a WD scorpio black 250 gb for a while. I upgraded to a WD scorpio black 500 gb 7500 rpm hard drive. Okay so I installed the harddrive and ran my friends startup disc to learn that grey face discs are specific to that computer. The start up disc ran fine (minus the error stating it could not install OSX because its specific to another computer) and I looked in disc utility after installing the new harddrive and it said verified. I lost my startup disc and did not have another one. Using a friends mac I created a bootable USB drive with mountain lion on it, I plug it in and it comes up and when I choose to start up on the harddrive a 0 with a line going throguh it appears. If I do not start up with the USB or my friends startup disc then a blinking folder with a question mark appears. So my question is what could the problem be if a startup disc runs on a new WD harddrive and says under disc utility that its verified but the 0 with a line through it appears after I try to boot it with a flash drive containing mountain lion? WHats the issue here im completely lost now

Sounds like some sort of power issue and now your drive is not working.
You'll have to take this to Apple for repair.
You should read this if you don't have recent backups of your data off the machine.
My computer is not working, is my personal data lost?

Installing Mountain Lion on BLANK hard disk that says I need more space

I'm trying to reinstall Mountain Lion to a blank hard disk. It stops during install and says I need 4.2G more space and suggests I free some up. It's a blank hard disk, all I have access to is Disk Utility. How do I free up space?

Did you format the blank disk and add a partition?
Can you provide a screen shot of Disk Utility?

I'm trying to install mountain lion from a partitioned disk on my HDD

i have the software and stuff set up on my partitioned part of my hdd. but when i try to boot into it. i get a grey screen with a stop sign on it. help me if you can please

Given the model, if a MacBook3.1 (13-inch Late 2007) the last system
supported is Mac OS X Lion 10.7.5. You could get it from Mac App Store
after buying it; they'd send you an email with unlock code to get/use it.
And of course the computer has to be running at least Snow Leopard
10.6.8 to access the Mac App Store, App Store, and iTunes store, etc.
With the earlier model MacBooks, usually the better experience is with
Snow Leopard 10.6.8 and older applications that do not require much
additional system resources, yet Late 2007 upgrades to 6GB RAM.
There is more info on a variety of MacBook (2006 to 2010) builds at
everymac.com & you can check the technical specs across the board.
http://www.everymac.com/systems/apple/macbook/index-macbook.html
Two at everymac are said to be Late 2007, while MacTracker shows
only one (with EMC & model# w/ two processor variants) Both vintage.
Sorry, the reason why it won't install:
Mt Lion OS X 10.8 can't be run in it.
Good luck, in any event...

HT4854 can i install mountain lion that came with my new imac on my older macbook pro?

my macbook pro currently has snow leopard

Check out KB Article: http://support.apple.com/kb/ht4854 How to install Lion or Mountain Lion on multiple computers

HT204347 Unable to Re-install mountain Lion after erasing with disk utility! help

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