HT204350 Trying to activate my one to one and getting a message that the activation code is invalid. Have tried 3 times and verified the number 3 times
Trying to activate my one to one and getting a message that the activation code is invalid. Have tried 3 times and verified the number 3 times
Apple itself does not respond to questions on the Apple Support Communities forums. Responses come from other Apple product users like yourself.
iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html > Get iTunes support via Express Lane > iTunes > iTunes Store
Similar Messages
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trying to update to latest Itunes. Get almost through the installation and get a message that old version of Itunes cannot be removed, contact local support group. What is up?
Download the Windows Installer CleanUp utility from the following page (use one of the links under the thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
I'm trying to set up my iPad2. I am entering my Apple ID and get a message that says "try another apple id, this ID is already being used. The only time I've used this Apple ID (my emal) was when I purchased a mac for my college aged child.
Thank you...I had selected the incorrect option to create an Apple ID....so backing up a few pages and doing as you stated worked!
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im trying to download itunes 10.5 but keep getting error message that says: There is a problem with this Windows Installer package. A problem run as part of the setup did not finish as expected. Contact your support personnel or package vendor. I am using windows XP 32 bit, all the other computers in my house downloaded just fine, no problems, however this is the computer my iphone is set up to, ive tried doing a virus scan, windows update, downloading other things, updating everything possible, everything works fine, its just itunes that wont download, anyone have any other ideas?
Yes, I had found a similar solution also. I'm running XP Pro, SP3. I went Control Panels/ Add-Remove programmes/apple software update/ change/ repair. Then run the 10.5 exe.
While the programme updated from version 8 of iTunes, my new iTunes is now a mess. Not all of my music was in the same folder previously but it all showed up on iTunes. Now many albums have been left out, some have only a few tracks and some have two copies of some tracks as well as having other tracks missing. I haven't begun to work on that. -
When trying to open Pages 4.0.1 I get a message stating "Pages cannot be opened because of a problem, check with the developer to make sure Pages works with this version of Mac OS X. You may need to reinstall the application. Be sure to install any available updates for the application and Mac OS X."
I've run the software update several times. Pages is located in my iWork '09 folder in Applications. Using OS X 10.6.8Delete and reinstall it.
(104030) -
I have been working on the same numbers file for the past few weeks. The last time I opened it was 1 week ago. Today when I tried to open it I am unable and getting a message that the file is invalid and the index.xml file is missing.
Hi Tracie,
I upgraded to Maverick OS X 10.9.5, numbers spreadsheet is saved. Upon re-opening, it appears to be frozen, a warning "file is invalid as index.xml file is missing". I checked, and the file is not "locked". This appears to occur only with using the new numbers app. When I open previous spreadsheets from old iWorks, no such problem occurs.
How did you resolve your problem?
Would appreciate any help here.
Thanks,
Deehay -
Can't seem to sync my phone with iCal because I get a message that says:No writable calendar. I tried the suggestions I found in Help including a Terminal command to no avail.
I can only suggest you now need to somehow link your mobile to sync with the new calendar 'On my Mac'.
I have a work Blackberry whose calendar I sync with an iCal calendar 'On my Mac' using a usb lead and the Blackberry Desktop Manager for Mac. This free piece of software from Blackberry, automatically starts up as soon as I connect the usb to the iMac and it then prompts me to select which calendar 'On the iMac', which is writable, that I want my Blackberry to sync to. -
I was at Apple Store yesterday and they created a pages document for me. When I got home and tried to open it, I get a message that I need a newer version of Pages. I see the image before I push "open". The 'kind' is pages publication. The file does not appear in the 'open recent' list.
Just be careful with Pages 5, it is not strictly an upgrade.
Apple has actually removed over 90 features and some work can be very difficult in the newer version.
It was all done to make it more interchangeable with the inferior iOS version:
http://www.freeforum101.com/iworktipsntrick/viewforum.php?f=22&mforum=iworktipsn trick
Peter -
Anyone know how to stop the "activate" box from blocking usage of a perfectly legal copy of Ilisten? I want to help my dyslexic grandson and this box, including the activation code, keeps popping up, keeping me from using the software. I activated the program and did a few profile building sessions, now it pops up each time I start the program, blocking me from using it. Help sure would be appreciated.
JayI looked at your post this morning and did not know enough to respond, other than to find out that links to iListen now go to newer, renamed software. Considering it's been nine hours with no response, I'm suspecting few people here have experience with that software. You could contact the current copmany that used to sell that package and see if they have any archived support info.
BTW: please check you entry for "Mac OS" in your profile. It says iOS, which cannot run on an iMac. iOS is the system for phone and iPads but can't run on Mac computers. Do "About this Mac" from the Apple menu and see what it says about the OS version. Should look like this:
If the "Processor" line says "Intel," you have a newer Mac than the old modles this forum covers; Intel iMac have their very own forum here:
iMac (Intel) -
Activating an iPad and getting a message that the iPad is currently linked to another apple id, need to sign in to set up the iPad. I have put the Ipad into recovery mode and done a restore following the Ht1808 support instructions and tried to do a DFU mode restore but still get the activation message after the restore.
Activation Lock
http://support.apple.com/kb/PH13695 -
Can't open mail and app store. I've tried to reinstall Maveriks using recovery but I get a message that I can install using my apple ID. Any help??
Disable your antivirus and firewall, and try again.
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I keep getting a message that my ID has been disabled when trying to download an app. I have changed password with apple. Any ideas what is wrong?
If you've changed your password and it still shows disabled then try logging out of your account on the iPad by tapping on your id in Settings > iTunes & App Stores and then log back in and see if that 'refreshes' the account on it
If that doesn't fix it then you might need to contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page -
I am trying to upload new version iTunes into Windows 7 and getting error message that runtime is loading incorrectly. Cannot connect to online support. Any ideas please?
See Troubleshooting issues with iTunes for Windows updates.
tt2 -
I'm using Logic 9 with a Macbook Pro. On one project I'm getting a message 'not enough processor power' and the computer stops playing
I've tried freezing all tracks but this has no effect. I've also bounced all soft synth tracks to audio, but to no avail. The computer stops playing
even at the start of the track where there is nothing but a kick drum happening.......Thank you for the suggestions.
I had previously tried all of the above but the airport/wireless thought. Unfortuneately, none of these things made a difference, including the wireless suggestion.
Currently, I am using my Mac's "cheapo" internal audio hardware (haha). I have a one year old 27-inch iMac, a good pair of bose speakers, and a polk sub. I don't believe it is an issue with my setup, considering I completely disconnected and unplugged it.
I did, however, do a little info hunting on the internal audio situation, since I was curious what is actually included, and I stumbled upon this interesting little tidbit about my model of iMac:
https://discussions.apple.com/thread/2718054?start=0&tstart=0
I had previously wondered if I was hearing my mouse in my speakers as well (not just in logic). It appears that this model of iMac may have some grounding issues, as someone later in the thread suggested purchasing and using a ground loop isolator, which seemed to fix any extra interference for them.
Ironically though, I have since opened logic, and do not seem to be encountering my previous static issue(yet).
Fingers crossed, hoping that I will not be experiencing it again. Going to purchase a ground loop isolator, and continue to mess around with logic, just to make sure it was not just an internal audio issue with my iMac. -
I keep getting a message that says my computer is associated with an APPLE ID?? That I can download previous purchases again in 82 days with a different ID? I don't understand why it wont allow me to download previous purchases?? I never had this problem before the 10.5 update. I have emailed their help panel numerious times and they never do anything that remedies the problem?? I only have one computer and one ID I just dont understand what the problem is. I use a 3G connection to download music and sometimes the songs are not completely downloaded too and when I cant redownload them its like a waste of money.. I am so discouraged!!! Has any of you had this problem or know what I can do to fix this problem?? Thanks!!!
Hi Bander Bunny!
I have a couple of articles that should be able to help you troubleshoot this issue a little further. You may want to try uninstalling and reinstalling iTunes first. This has to be done in a specific manner, and this article can help you do that:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/ht1923
Another option is that you may want to try syncing your iPod nano manually. Here's is an article that pertains to manually managing the content of your iPod nano:
Managing content manually on iPhone, iPad, and iPod
http://support.apple.com/kb/ht1535
It's also possible that this issue resides with your iPod nano. Here is a website that will help you troubleshoot the iPod nano:
Apple - Support - iPod Troubleshooting Assistants
http://www.apple.com/support/ipod/five_rs/
Thanks for using the Apple Support Communities. Have a good one!
-Braden
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