HT204365 Hi I wonder if you could please assist me. I tried the online 'contact us" I chose my iPad - but when I need to chose the second part - it does not give me any options - hence I cannot go further? My kindle does not want to open on my iPad.
Hi
I wonder if you could please assist me. I tried the online 'contact us" I
chose my iPad - but when I need to chose the second part - it does not give
me any options - hence I cannot go further?
My kindle does not want to open on my iPad. When I touch it - a grey screen
with kindle written in the middle appear for a few seconds. Then goes away.
I have restarted the iPad - still the same? What else can I do?
Thanks
Maryna
Judging by the reviews of the current version of the Kindle app you aren't the only one haveing problems with it - it looks like Amazon need to fix something with the app.
Have you tried closing the Kindle app via the iPad's multitasking bar and seeing if it works when you re-open it ? Double-click the home button to open the taskbar, and then swipe or drag the Kindle app's screen from there up and off the top of the screen to close it, and click the home button to close the taskbar.
You could also try deleting the app and redownloading it via the Purchased tab in the App Store app on it (you will then need to redownload your books in the app, assuming that it opens).
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I cannot seem to find any help for a situation that has now occurred twice, despite changing my apple id on bith occasions. Twice now, once from Canada, the second time from the USA, someone has downloaded games using my account.
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