HT204365 Unable to open PDF document saved on ibooks.

Saved a downloaded pdf document on iBooks, and now I am unable to open it. The original is NLA so redownloading is not an option.
Any way to recover the document? Any recommendations are welcome.

PDF files should be forward compatible, but not backward compatible. Thus, AA5 PDFs should still be fine. If there is a problem, it is likely they have been corrupted. You can open the PDF in a text editor (such as notepad) and look at how it starts. It should be something like "%PDF-1.4" where the %PDF-1.4 at the beginning provides the version number. If you do not see this form of the first 8 characters, then you do not have a PDF or the PDF is corrupt. The latter could happen depending on the manner in which you transferred the file to view. DO NOT Save the file from the editor.
A common mistake is to post PDFs with FTP using ascii. Unfortunately, only the 1st 8 characters are necessarily ascii and the rest may be binary -- the issue that messes up many e-mail programs that only check the first few characters for the ascii nature.
Hopefully that gives some thoughts of use.

Similar Messages

I installed Firefox 3.6. Since then, I am unable to open pdf documents in Firefox. I get a black page. I tried opening the same document in Internet Explorer. It worked fine. I recently installed Nuance's pdf reader and thought that might be the problem.

I installed Firefox 3.6. Since then, I am unable to open pdf documents in Firefox. I get a black page. I tried opening the same document in Internet Explorer. It worked fine. I recently installed Nuance's pdf reader and thought that might be the problem. Uninstalled it. Still have the problem with Firefox.
== This happened ==
Every time Firefox opened

How about if you right click on the PDF and select Save Link As..., and then open it locally from within Reader? Does it work ok then? That might be a workaround until the issue within the browser is resolved.
Rob Jaworski
Intl Program Manager

Unable to open PDF documents on iPad

When I try to open a PDF document on my iPad it says the document is corrupted or damaged. This started happening after the IOS 7.1 update. I updated adobe reader last week and restarted the iPad and nothing has changed. I can open the same document on android and windows with no issues.

Unfortunately, we are still unable to reproduce the problem on our end.
However, a forum user (d_hoe) gave us a helpful tip for opening a PDF document from Apple Mail (iOS native mail app) today.
"I only click on "Download full message" and then I download / open the PDF file. Both App´s standard PDF viewer / iBooks and Adobe Reader display it correctly. If I don´t click on "Download full message" first the PDF is not displayed correctly."
It sounds like Apple Mail may be corrupting a PDF attachment.
Do you see "Download full message" at the end of your email message with a PDF attachment?
Could you try the following steps?
In Apple Mail, scroll to the end of your email message.
Tap "Download full message" (if visible).
Long press (press & hold) the PDF attachment icon.
Select "Open in Adobe Reader".
Is your PDF document still corrupted or damaged?
Please let us know. This would help other users who have encountered the same problem.
Thank you for your help!

HT204365 Unable to 'open' PDFs in iBooks

Advice needed.
When opening documents my iPad used to give me the option of 'open in iBooks' or in safari. Now it only lets me open in notability. I have not changed any settings so I can only assume this has happened since an update. I do not want to use notability for opening PDFs because I can't be doing with the hassle of converting it and then having a dropbox account.
Does anyone know how to change back so I can use iBooks again?

I have the same problem. I used to download the local newspaper and save it in iBooks in order to read it at my leisure when wifi is not available. However ever since I downloaded ios7 I am unable to save any PDFs in iBooks.
Is there anyone who can help with this problem pls?

Unable to open PDF document when run through task/workflow

Hi all,
I am currently usign a background method to send a smartform as a PDF document to all the agents who approve.
When i send the smartform in mail as a PDF documetn throught the task i get an error message when opening the PDF document which says that 'The file could nto be opened because it was either not a supported file type or because the file was damaged(for example, it was sent as an email attachment and wasn't decoded correectly'.
The below is the code i am using to send the smartform
{ CALL FUNCTION 'SSF_FUNCTION_MODULE_NAME'
    EXPORTING
      formname           = 'ZFI_ASSET_PDA_NOTIF'
    IMPORTING
      fm_name            = lv_form_name
    EXCEPTIONS
      no_form            = 1
      no_function_module = 2
      OTHERS             = 3.
IF sy-subrc NE 0.
    MESSAGE ID sy-msgid TYPE 'S' NUMBER sy-msgno
    WITH sy-msgv1 sy-msgv2 sy-msgv3 sy-msgv4.
ENDIF.}
{ ls_ctrlop-getotf    = 'X'.
ls_ctrlop-no_dialog = ''.
ls_compop-tdnoprev = 'X'.
ls_ctrlop-DEVICE = 'LOCL'.
ls_ctrlop-preview   = 'X'.
ls_ctrlop-no_dialog = 'X'.}
CALL FUNCTION lv_form_name
    EXPORTING
      control_parameters = ls_ctrlop
      output_options     = ls_compop
      user_settings      = 'X'
      gv_prctr_txt       = gv_prctr_txt
      gv_cc_text         = gv_cc_text
      gv_class_txt       = gv_class_txt
      gv_lname           = gv_lname
      gv_fname           = gv_fname
      gv_position        = gv_position
      gv_initiator       = gv_initiator
      gv_bookcost        = gv_bookcost
      gv_bookvalue       = gv_bookvalue
      gv_date            = gv_date
      gv_prctr           = gv_prctr
      gs_anla            = gs_anla
      gv_emv             = gv_emv
      gv_cond            = gv_cond
      gv_operable        = gv_operable
      gv_action          = gv_action
      gv_justify         = gv_justify
      gv_replace         = gv_replace
      gv_replace_comment = gv_replace_comment
      gv_process         = gv_process
    IMPORTING
      job_output_info    = lt_job_output
    EXCEPTIONS
      usage_error        = 1
      system_error       = 2
      internal_error     = 3
      OTHERS             = 4.
IF sy-subrc <> 0.
    MESSAGE ID sy-msgid TYPE 'S' NUMBER sy-msgno
            WITH sy-msgv1 sy-msgv2 sy-msgv3 sy-msgv4.
ENDIF.
LOOP AT lt_job_output-otfdata INTO ls_otf.
    lt_otf = ls_otf.
    APPEND lt_otf.
    CLEAR lt_otf.
ENDLOOP.
CALL FUNCTION 'CONVERT_OTF'
    EXPORTING
      format                = 'PDF'
      max_linewidth         = 132
    IMPORTING
      bin_filesize          = lv_len_in
    TABLES
      otf                   = lt_otf
      lines                 = lt_tline
    EXCEPTIONS
      err_max_linewidth     = 1
      err_format            = 2
      err_conv_not_possible = 3
      OTHERS                = 4.
Fehlerhandling
IF sy-subrc EQ 0.
ENDIF.
LOOP AT lt_tline.
    TRANSLATE lt_tline USING '~'.
    CONCATENATE ls_buffer lt_tline INTO ls_buffer.
ENDLOOP.
TRANSLATE ls_buffer USING '~'.
append ls_buffer TO lt_objbin.
DATA lv_counter         TYPE i.
DO.
    lt_record = ls_buffer.
    APPEND lt_record.
    SHIFT ls_buffer LEFT BY 255 PLACES.
    IF ls_buffer IS INITIAL.
      EXIT.
    ENDIF.
ENDDO.
Attachment
REFRESH:
lt_reclist,
lt_objtxt,
lt_objbin,
lt_objpack.
CLEAR ls_objhead.
lt_objbin[] = lt_record[].
lt_objhex[] = lt_record[].
CLEAR lv_descp.
CONCATENATE 'Asset'
              gs_anla-anln1
              'Approval details'
         INTO lv_descp
SEPARATED BY space.
Create Message Body
Title and Description
CONCATENATE 'Please find attached the approval details of asset : '
               gs_anla-anln1
          INTO lv_mail_descp
         SEPARATED BY space .
lt_objtxt = lv_mail_descp.
APPEND lt_objtxt.
CLEAR lv_mail_descp .
appending space lines into text of mail.
DO 3 times.
CLEAR lt_objtxt.
APPEND lt_objtxt .
ENDDo.
CONCATENATE 'This is an automatically generated message.'
             'Please do not reply to this mail.'
       INTO lv_mail_descp
     SEPARATED BY space .
lt_objtxt = lv_mail_descp.
APPEND lt_objtxt.
DESCRIBE TABLE lt_objtxt LINES lv_lines_txt.
READ     TABLE lt_objtxt INDEX lv_lines_txt.
ls_doc_chng-obj_name = 'smartform'.
ls_doc_chng-expiry_dat = sy-datum + 10.
ls_doc_chng-obj_descr = lv_descp.
ls_doc_chng-sensitivty = 'F'.
ls_doc_chng-doc_size = ( lv_lines_txt - 1 ) * 255 + STRLEN( lt_objtxt ) .
Main Text
wa_doc_chng-doc_size = ( v_lines_txt - 1 ) * 255 + strlen( i_objtxt ).
CLEAR lt_objpack-transf_bin.
lt_objpack-head_start = 1.
lt_objpack-head_num = 0.
lt_objpack-body_start = 1.
lt_objpack-body_num = lv_lines_txt.
lt_objpack-doc_type = 'RAW'.
    lt_objpack-doc_type = 'TXT'.
APPEND lt_objpack.
Attachment
(pdf-Attachment)
lt_objpack-transf_bin = 'X'.
lt_objpack-head_start = 1.
lt_objpack-head_num   = 0.
lt_objpack-body_start = 1.
DESCRIBE TABLE lt_objbin LINES lv_lines_bin.
READ TABLE lt_objbin INDEX lv_lines_bin.
lt_objpack-doc_size = ( lv_lines_bin - 1 ) * 255 + STRLEN( lt_objbin ) .
lt_objpack-body_num = lv_lines_bin.
lt_objpack-doc_type = 'PDF'.
lt_objpack-obj_name = 'ATTACHMENT'.
lt_objpack-obj_descr = lv_descp.
APPEND lt_objpack.
LOOP AT t_mail_addr.
    CLEAR lt_reclist.
    lt_reclist-receiver = t_mail_addr-mailid.
    lt_reclist-rec_type = 'U'.
    APPEND lt_reclist.
ENDLOOP.
IF t_mail_addr[] IS INITIAL.
    CLEAR lt_reclist.
    lt_reclist-receiver = mail id.
    lt_reclist-rec_type = 'U'.
    APPEND lt_reclist.
ENDIF.
CALL FUNCTION 'SO_NEW_DOCUMENT_ATT_SEND_API1'
    EXPORTING
      document_data              = ls_doc_chng
      put_in_outbox              = 'X'
      commit_work                = 'X'
    TABLES
      packing_list               = lt_objpack
      object_header              = ls_objhead
      contents_bin               = lt_objbin
      contents_txt               = lt_objtxt
      receivers                  = lt_reclist
     CONTENTS_HEX                = lt_objbin
    EXCEPTIONS
      too_many_receivers         = 1
      document_not_sent          = 2
      document_type_not_exist    = 3
      operation_no_authorization = 4
      parameter_error            = 5
      x_error                    = 6
      enqueue_error              = 7
      OTHERS                     = 8.
DATA: l TYPE sy-subrc.
l = sy-subrc.
When i run the above code in Se38, I get an email with a attachment that i am able to open. The problem seems to be with user WF_BATCH.
I have already checked all the existing threads on this. I did this coding as per one of the SDN threads itself.
I am able to open the PDF attachment even when i test the method. The problem is only when it is run through a task/workflow.
Please advice.
Thanks and Regards,
Soumya Gayatri.
Edited by: Soumya Gayatri on Apr 14, 2009 8:40 PM
Edited by: Soumya Gayatri on Apr 14, 2009 8:44 PM
Edited by: Soumya Gayatri on Apr 14, 2009 8:45 PM
Edited by: Soumya Gayatri on Apr 14, 2009 8:47 PM
Edited by: Soumya Gayatri on Apr 14, 2009 8:47 PM

Hello,
You should see an "Edit" in the top right of your post, you can use that to edit it.
As I said, use before and after the coding, but without the spaces (after "{" and before "}" ).
Try it!
Testing:
this is code
regards
Rick Bakker
Hanabi Technology

Unable to Open PDF Document on Web

Somebody, please help me since Adobe refused to unless I pay $39.
When I try to open a PDF document on the internet, I get the following error message:
"ACROBAT PLUG-IN
The Adobe Acrobat/Reader that is running can not be used to view PDF files in a Web Browser.
Please exit Adobe Acrobat/Reader and exit your Web Browser and try again."
I have Acrobat 8 Professional installed running on Windows Vista OS. This error/message started not long ago. I do not know what I did to cause it.
Please, you Adobe guru guy, help me now.
Thank you VERY much in advance.
JT

PDF files should be forward compatible, but not backward compatible. Thus, AA5 PDFs should still be fine. If there is a problem, it is likely they have been corrupted. You can open the PDF in a text editor (such as notepad) and look at how it starts. It should be something like "%PDF-1.4" where the %PDF-1.4 at the beginning provides the version number. If you do not see this form of the first 8 characters, then you do not have a PDF or the PDF is corrupt. The latter could happen depending on the manner in which you transferred the file to view. DO NOT Save the file from the editor.
A common mistake is to post PDFs with FTP using ascii. Unfortunately, only the 1st 8 characters are necessarily ascii and the rest may be binary -- the issue that messes up many e-mail programs that only check the first few characters for the ascii nature.
Hopefully that gives some thoughts of use.

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* Could the item have been renamed, removed, or relocated?
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Retry and cancel buttons.
We get this error on every subsequent file, it works on the first one after the computer starts.
This computer has Windows Vista Business with SP2, Adobe Acrobat X with the latest patches.
It doesn't matter if the files are local or on a network drive, the same always occurs. I have cleared
all user and system temporary files, re-installed, verified the Acrobat Add-In for Word 2010 is active,
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user local administrator privilidges, tried with my account that has domain admin priviledges, no luck.
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Adobe Acrobat NPAPI Plug-in, Version 11.0.04
Adobe® Acrobat® Plug-in for Web Browsers, Version 11.0.04 — from file “AdobePDFViewerNPAPI.plugin”.
application/pdf
Acrobat Portable Document Format
pdf
application/vnd.adobe.pdf
Acrobat Portable Document Format (Interim)
pdf
application/vnd.adobe.pdfxml
Acrobat XML Portable Document Format
pdfxml
application/vnd.adobe.x-mars
Acrobat XML Portable Document Format (Interim)
mars
application/vnd.adobe.xdp+xml
XML Data Package
xdp
application/vnd.adobe.xfd+xml
FormFlow99 Data File
xfd
application/vnd.adobe.xfdf
Acrobat Forms Data Format in XML
xfdf
application/vnd.fdf
Acrobat Forms Data Format
fdf
doubleTwist Web Plugin
doubleTwist Web Plugin — from file “doubleTwistWebPlugin.bundle”.
application/x-vnd-doubletwist
doubleTwist Web Plugin
Java Applet Plug-in
Displays Java applet content, or a placeholder if Java is not installed. — from file “JavaAppletPlugin.plugin”.
application/x-java-applet
Basic Java Applets
javaapplet
application/x-java-applet;deploy=10.25.2
Java applet
application/x-java-applet;javafx=2.2.25
Java applet
application/x-java-applet;jpi-version=1.7.0_25
Java applet
application/x-java-applet;version=1.1
Java applet
application/x-java-applet;version=1.1.1
Java applet
application/x-java-applet;version=1.1.2
Java applet
application/x-java-applet;version=1.1.3
Java applet
application/x-java-applet;version=1.2
Java applet
application/x-java-applet;version=1.2.1
Java applet
application/x-java-applet;version=1.2.2
Java applet
application/x-java-applet;version=1.3
Java applet
application/x-java-applet;version=1.3.1
Java applet
application/x-java-applet;version=1.4
Java applet
application/x-java-applet;version=1.4.1
Java applet
application/x-java-applet;version=1.4.2
Java applet
application/x-java-applet;version=1.5
Java applet
application/x-java-applet;version=1.6
Java applet
application/x-java-applet;version=1.7
Java applet
application/x-java-vm
Java applet
application/x-java-vm-npruntime
Java applet
QuickTime Plug-in 7.7.1
The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site. — from file “QuickTime Plugin.plugin”.
application/sdp
SDP stream descriptor
sdp
application/x-mpeg
AMC media
amc
application/x-rtsp
RTSP stream descriptor
rtsp,rts
application/x-sdp
SDP stream descriptor
sdp
audio/3gpp
3GPP media
3gp,3gpp
audio/3gpp2
3GPP2 media
3g2,3gp2
audio/aac
AAC audio
aac,adts
audio/ac3
AC3 audio
ac3
audio/aiff
AIFF audio
aiff,aif,aifc,cdda
audio/amr
AMR audio
amr
audio/basic
uLaw/AU audio
au,snd,ulw
audio/mid
MIDI
mid,midi,smf,kar
audio/midi
MIDI
mid,midi,smf,kar
audio/mp3
MP3 audio
mp3,swa
audio/mp4
MPEG-4 media
mp4
audio/mpeg
MPEG audio
mpeg,mpg,m1s,m1a,mp2,mpm,mpa,m2a,mp3,swa
audio/mpeg3
MP3 audio
mp3,swa
audio/vnd.qcelp
QUALCOMM PureVoice audio
qcp,qcp
audio/wav
WAVE audio
wav,bwf
audio/x-aac
AAC audio
aac,adts
audio/x-ac3
AC3 audio
ac3
audio/x-aiff
AIFF audio
aiff,aif,aifc,cdda
audio/x-caf
CAF audio
caf
audio/x-gsm
GSM audio
gsm
audio/x-m4a
AAC audio
m4a
audio/x-m4b
AAC audio book
m4b
audio/x-m4p
AAC audio (protected)
m4p
audio/x-midi
MIDI
mid,midi,smf,kar
audio/x-mp3
MP3 audio
mp3,swa
audio/x-mpeg
MPEG audio
mpeg,mpg,m1s,m1a,mp2,mpm,mpa,m2a,mp3,swa
audio/x-mpeg3
MP3 audio
mp3,swa
audio/x-wav
WAVE audio
wav,bwf
image/jp2
JPEG2000 image
jp2
image/jpeg2000
JPEG2000 image
jp2
image/jpeg2000-image
JPEG2000 image
jp2
image/pict
PICT image
pict,pic,pct
image/png
PNG image
png
image/tiff
TIFF image
tif,tiff
image/x-bmp
BMP image
bmp,dib
image/x-jpeg2000-image
JPEG2000 image
jp2
image/x-macpaint
MacPaint image
pntg,pnt,mac
image/x-pict
PICT image
pict,pic,pct
image/x-png
PNG image
png
image/x-quicktime
QuickTime image
qtif,qti
image/x-sgi
SGI image
sgi,rgb
image/x-targa
TGA image
targa,tga
image/x-tiff
TIFF image
tif,tiff
video/3gpp
3GPP media
3gp,3gpp
video/3gpp2
3GPP2 media
3g2,3gp2
video/avi
Video For Windows (AVI)
avi,vfw
video/flc
AutoDesk Animator (FLC)
flc,fli,cel
video/mp4
MPEG-4 media
mp4
video/mpeg
MPEG media
mpeg,mpg,m1s,m1v,m1a,m75,m15,mp2,mpm,mpv,mpa
video/msvideo
Video For Windows (AVI)
avi,vfw
video/quicktime
QuickTime Movie
mov,qt,mqv
video/sd-video
SD video
sdv
video/x-m4v
Video (protected)
m4v
video/x-mpeg
MPEG media
mpeg,mpg,m1s,m1v,m1a,m75,m15,mp2,mpm,mpv,mpa
video/x-msvideo
Video For Windows (AVI)
avi,vfw
SharePoint Browser Plug-in
Microsoft Office for Mac SharePoint Browser Plug-in — from file “SharePointBrowserPlugin.plugin”.
application/x-sharepoint
Microsoft Office for Mac SharePoint Browser Plug-in
Shockwave Flash
Shockwave Flash 11.9 r900 — from file “Flash Player.plugin”.
application/futuresplash
FutureSplash Player
spl
application/x-shockwave-flash
Shockwave Flash
swf
Silverlight Plug-In
5.1.20913.0 — from file “Silverlight.plugin”.
application/x-silverlight

Unable to open PDFs in received e-mail (Outlook)?

Unable to open PDFs received in Outlook (Office for Mac 2011). Adobe XI message displayed says "There was an error opening this document. The file is damaged and could not be repaired." Same PDFs attached to same mail messages open fine on iPad or iPhone. What could be the problem?

ivone dos santos,
Do you see a message like this when you open one of your PDF documents?
Your PDF document is a special type of form called a "dynamic XFA form". The message is displayed when a dynamic content is not supported by a PDF viewer.
As far as I know, no PDF viewers for iOS and Android mobile devices support dynamic XFA forms. Here are the examples of the iOS apps that do not support dynamic XFA forms.
Adobe Reader for iOS
Mail
Safari
iBooks
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The message is trying to tell you to use the latest desktop version of Adobe Reader, not the mobile version of Adobe Reader. I agree that the sentence, "You can upgrade to the latest version of Adobe Reader...", is somewhat misleading. The message is baked into the dynamic XFA form that was authored by Adobe LiveCycle (desktop app) without regard for non-desktop apps (i.e. mobile apps). Upgrading to the latest version of Adobe Reader for iOS would not help in this case.
Currently, the only option to view and fill out dynamic XFA forms is to use the desktop version of Adobe Reader.
Sorry for the confusion.

Just installed Adobe reader but unable to open pdf files

Just installed adnobe reader but still unable to open pdf files

What is your operating system?
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HT204365 Unable to open PDF document saved on ibooks.

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