HT204370 Bought movie on Apple TV, won't download onto mac

I recently bought the movie "The Internship" on my Apple TV and went to download it on my mac, but it says I have to buy it again.  I also tried to check available downloads and it is not showing up there either.  Does anyone have a solution?

Hi remjob27,
If you purchased the movie on your Apple TV, you should be able to redownload it on your Mac, so long as the two are using the same Apple ID/iTunes Store account. On the other hand, if the movie was instead rented on the Apple TV, it is not transferable. You may find the following article helpful:
Apple Support: Download past purchases
http://support.apple.com/kb/ht2519
Apple Support: How to rent a movie from the iTunes Store on Apple TV
http://support.apple.com/kb/HT1498
Regards,
- Brenden

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