HT204370 How do I get a refund for rented movies that would not play.

I rented 2 movies before going on a trip. Both downloaded completely. When I went to watch them 14 days later, neither would play. Now that the trip is over I no longer need them. I have not watched them. How do I get a refund?

How to report an issue with Your iTunes Store purchase

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How do I get a refund for a movie that will not play. I called apple today and no one could figure this out and now I want a refund.

I need a refund for a movie that will not download....how do I get my $$ back from apple?

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HT1657 How do I get a refund for a movie that didn't play sound. (Since I wasn't sure if it was my computer settings, I repurchased the rental. The second download played with sound, although it was slighly out of sync.)

How do I get a refund for a movie that didn't play sound. (Since I wasn't sure if it was my computer settings, I repurchased the rental. The second download played with sound, although it was slighly out of sync.)

iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html

TS1702 How do I get a refund for an app that did not work/deliver well at all?

How do I get a refund for an app that did not work/deliver well at all?

You may not get a refund, but you can try contacting itunes support and asking.
Click Support at the top of the page, then click the link under Contact Apple Support.

HT1657 how do i get a refund for a movie that didnt play

how do I get a refund for a movie I rented on iTunes that wouldn't play?

Refunds from the App Store or iTunes Store
(Note that I am affiliated with this site, and some pages contain ads).

How do i get a refund for a song that did not download entirely

How can I get a refun for a song that did not download entirely??

Look under the Store menu in iTunes for the "Check for available downloads" command and run that. You may find the track there to be downloaded.
If not, contact the iTunes Store Customer Service department from their Support page (click "Contact Support" and follow the instructions to get to the contact form) and explain the problem to them.
Regards.

How do I get a refund for an App that does not work correctly?

How do I get a refund for a App (Express Newspapers) that does not work correctly?

How to report an issue with Your iTunes Store purchase

How can I get a refund for an app that did not download/do not now want

I decided to buy an app that cost £39.99. It did not download & still has not 24 hours later. Meanwhile iTunes have emailed a receipt for the payment. I have clicked on Report a Problem on the receipt but it does not lead anywhere. Suggestions please.

Once you buy it you have bought it and Apple generally does not do refunds. You can ask but it will have to be an exception.
How to request a refund for an iTunes or App Store purchase - http://www.imore.com/how-request-refund-itunes-or-app-store-purchase
What can be done is try to redownload the app.
Downloading (using iOS or computer) past purchases from the App Store, iBookstore, and iTunes Store - http://support.apple.com/kb/ht2519 - enabled with iTunes 10.3 and newer; not all media formats are available in all countries (see: iTunes in the Cloud, iTunes Match, and iTunes Radio availability by country - http://support.apple.com/kb/HT5085); apps, books (not audiobooks), music, t.v. shows, and movies (some - not all studios have permitted this). Downloading previously purchased movies and TV shows requires iTunes 10.6 or later. Discontinued items not available. For items not included in the iCloud list (e.g., ringtones, audiobooks), or locations or computer systems where iCloud is not (yet?) available, you only get one download per fee paid. Apple recommends, "... back up your iTunes library. " (http://support.apple.com/kb/ht2519). Additional tip at https://discussions.apple.com/message/24176756#24176756 Select the iTunes Store on the left side of iTunes if you have the sidebar displayed, or with the button at the top right. Click on Purchased on the right side under Quick Links (see https://discussions.apple.com/message/26364186#26364186) You can re-download your available previous purchases.

How do I get a refund for a movie that won't open or play purchased from iTunes? Started playing it, it froze, would not go to apple tv and now has expired without ever having viewed it. END GOAL= REFUND. so I may try again.... HELP!

Help. Refund.

FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
 Cheers, Tom

How do I get a refund for an app that does not work?

Recently downloaded an app for my iPod Touch. It said it was compatible, but when I try to open the app, my screen goes blank for 3-5 seconds and then goes back to the menu page. After reading further reviews of this app, several people are having the exact same problem. I reported the issue to both Apple and the app manufacturer, but did not receive a response from either. Apple then proceeded to charge my credit card as usual.
The amount of the money ($3) is not significant, however, I feel that Apple should have a reliable way for customers to report problems with the apps they download and are being charged for. I realize I could simply contact my credit card company and have the charge disputed, but there should be a way to deal with Apple directly on this.
Does anyone have any input or experience with this?
Thanks!

Yes, I reported the problem using that exact sequence immediately after discovering the problem with the app. When I submitted my complaint and request, Apple redirected me the website of the app manufacturer where I submitted the same complaint/request for refund. I have not heard back from either, and was still charged, so I can only assume that is not the correct way to "Report a Problem" even though Apple would have you believe otherwise.

HT4095 How do I get a refund for a movie that won't download

I wanted to rent a movie and it started to download and stopped. It won't restart.

All sales are final.
You can try contacting itunes support and asking for an exception
http://www.apple.com/support/contact/

How can I get a refund for a app that's not working Eyetv

A few days ago I purchase a app . Eye tv it do not work on my iPad
Andrea73

According to Apple, all sales are final > iTUNES STORE - TERMS AND CONDITIONS
But you could try contacting the app developer.
There's an email address here > http://wilhem.meignan.free.fr/eyetvmote/EyeTV_Mote/English.html

HT204370 how do con i get a refund for a movie that i did not whant

how do con i get a refund for a movie that i did not whant

If you mean that you bought it by mistake then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via the Store > View My Account (Store > View My Apple ID on iTunes 11) drop-down menu option and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that film, click the arrow to the left of it, click the 'Report a Problem' button :
and then the 'Report a Problem' link on its line :
and select 'inadvertently purchased' as the problem and fill in the details (iTunes support should reply within, I think, about 24 hours).
If the 'report a problem' link doesn't work (it's been taking people to this site on a browser instead of showing a form in iTunes) then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.

How do I get a refund for my movie. Tried to connect my rented movie to the LCD through an apple adapter but said unauthorized.

How do I get a refund for my movie from iTunes that I rented for ipad2? Tried to connect my rented movie to the LCD through an apple adapter but said unauthorized.

Probably can't get a refund, but.........
FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
 Cheers, Tom

How do you get a refund for an app that was purchased through the new App Catalog for a WebOS app!

Hi,
I just purchased a Dictionary app from Palm's App Catalog, the product is listed as: English Dictionary and Thesarus by Ultralingua, Inc. and it was not something that was advertised correctly and hence is not something that I want.
It costs a whopping $9.99 and if it was as advertised, it would have been worth the money but it is not.
I've had Dictionaries on my Palm Devices so when I saw the first directory for the WebOs for use on Pre, I immediately got it.
However, unlike my old Palm dictionaries, this dictionary requires you to have a network connection. Something that is not useful for me. I sometimes like to look up word while on the subway to work (I live in NYC) where this is no network connection.
There was nothing in the description that said it 'required' a network connection, and considering that all of the dictionaries I have gotten in the past did not require a network connection, I assumed (since it didn't state anything) that I could use it off-line.
Heck, since you are required to use this dictionary online, I might as well use google to lookup a word and that is free!
So I believe I was tricked into getting this app, and I want a refund!
And there doesn't seem to be a way to get a refund for an app that did not disclose it's requirements before I made my purchase.
Thanks for you help in finding out how to get a refund when its needed!
Rob
Post relates to: Pre p100eww (Sprint)

Palm does have the ability to remove apps remotely, that was added in the last update.
I knew that would be Palm's response, but I earn you now, Palm better make sure they put a better description on these apps. And in this case its Palm's fault for not disclosing that this app required network support in order to work.
They should at least make that part of a feature description.
This is the second app that I purchased that was not advertised correctly. So I far I have spent good money on crap only because the descriptions did not contain the right info.
I see the only solution is to make all apps have at least a one hour free trail, or whatever free trial you want.
I and I'm sure I'm not alone can't keep purchasing stuff that either doesn't work as advertised or is misleading in the description.
I mean really Palm, you approved a dictionary app that just does a google in the background and displays the definition.
I can do that same thing by typing it on my Pre and hitting Google?
I still feel cheated and ripped off.
I signed up for Palm and WebOS because I wanted to give you a second chance but that love only goes so far. I think Andriod will be in my life soon. I can't stand by and let myself be taken advantage of.
I just can't believe how angry and upset I AM over this.
Rob

HT204370 How do I get a refund for rented movies that would not play.

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