HT204370 i bought crouching tiger hidden dragon and i am not able to find the downloaded file in my iTunes. i would like to re-download it, as i see it in my purchase history. however, i don't want to have to re-purchase the movie. how do i re-download?
how can i re-download a purchased movie that has been taken out of my itunes library without being charged again?
You don't have a copy of it on your backup of your downloads and you've checked your computer's hard drive for it ? What you can re-download will show under the Purchased link under Quicklinks on the right-hand side of the iTunes store homepage on your computer's iTunes. If other films show there but not that one and it's still in your country's iTunes store then check to see if it's hidden : http://support.apple.com/kb/HT4919
If it's not hidden and it's still in your country's store then you can try contacting iTunes Support and see if they wil grant you a re-download : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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i made music purchases in indian store from 6months and now i see all my music purchases are removed from my purchases and i am not able to find them any more except few recent purchases.. i invested lot of money now i see all are lost.. what can i do?
Have you failed to maintain a backup copy of your content?
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I want to disable/remove navigation bar from the browser window, making the browser to work like kiosk mode.
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I am a landlord and I organazied my contacts by the address of my tenants. I just joined to Icloud and I am not able to find my tenants in the directory in the computer at all. I could search when I am using my phone but they do not show at first.how can correct this? as an example 37 31 1 and when i type this nothing is showing.
I am a landlord and I organazied my contacts by the address of my tenants. I just joined to Icloud and I am not able to find my tenants in the directory in the computer at all. I could search when I am using my phone but they do not show at first.how can correct this? as an example 37 31 1 and when i type this nothing is showing.
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I have a current (extensive) itunes library established years ago with an ipod classic. My email address, etc. has changed many times since then and I am not able to sync my music from my itunes to my iphone 5c. I'm sure it's due to a different email address/apple ID. How can I get them to sync so as not to have to re-purchase all of my music and podcasts?
The extensive itunes libary that was on an ipod classic likely as not came from an itunes library. The music that is on the itunes library will sync to an iphone once the iphone has been authorized through the itunes store. If it is as you say that all this music came from an 'itunes library' then there should not be an issue syncing this music to an alternate device.
If on the other hand this music came from multiple itunes libraries. It will then be a matter of logging in with each apple id login which was used when purchasing the songs to then re-downloading the songs to that specific apple id login. Once you have purchase music from the itunes store using an apple id login the music then follows the apple id virtually indefinately. -
I just purchased AirPort Extreme 802.11n wi-fi I was told to get a step by step direction to install this wi-fi on line but I am not able to find it. can you please help me?
HelenSee this Apple video tutorial.
http://www.apple.com/findouthow/mac/#wirelesssetup
And this Apple doc:
http://manuals.info.apple.com/en_US/airport_extreme_5th_gen_setup.pdf -
For some unknown reason, I am unable to sync my ipad2 with my desktop. I receive a message saying it cannot sync due to an unknown error 1140.
Hate to have to run to the apple store to get this resolved...hope someone here knows the answer !! I need to sync !!
Thank You.Experienced User Terrell Smith recently posted on this Error Code:
Terrell Smith:
"Today I was in an Apple Store, and four Apple Geniuses could not solve this problem. It seems to have something with large iPhoto Libraries, because when I started iPhoto up with a small library (1,100 photos), the problem did not occur. In iTunes, under the Photo's option "Sync Photos," if the iPhoto library is large (38,000 photos), the option to select the radio button "Selected albums, Events, and Faces" is grayed out, and you cannot select it.
My guess is that since the large iPhoto library will not fit on your iOS device, iTunes throws the 1140 error.
As others have noted, if you uncheck "Sync Photos" in iTunes, the rest of things will sync instead of throwing the 1140 error message.
But you don't have synced photos then.
The Apple Store told me they have no solution for this error. We should file iPhoto Feedback, and that this issue has been escalated to Apple Engineering."
http://www.apple.com/feedback/iphoto_ios.html
Hope this helps -
IPAD wasa stolen. It was the original version. Probably at least 3 years old. If synced with itunes would it have the serial number etc? If apps were bought through apple would they have original information such as serial number etc.
If it had been synced to your computer's iTunes then you should be able to find it's serial number from there : http://support.apple.com/kb/HT4061 :
Open iTunes.
Open Preferences. (In Mac OS X, choose iTunes > Preferences. In Windows, choose Edit > Preferences.)
Click the Devices tab.
Position the mouse over a backup to display the serial number of the backed-up device. iPhone and cellular iPad models also display the IMEI/MEID and Cellular Data Number
If it's been stolen then you should report it to the police. As a safety precaution you should also change your iTunes account password, your email account passwords, and any passwords that you'd stored on websites/emails/notes etc. -
so i have a iphone and i wanted to listen to my explicit music but when i opened my music library on my iphone, all of my explicit music was gone from the devise. so i went on my laptop and then everything was there but it just would go back onto my iphone. my restrictions say that i can have explicit music on the iphone but the music just wont go on to my iphone. what can i do to get them back?
Have you looked at the settings in iTunes. Is music syncing manual or automatic. More info please. I would try removing all restrictions as an initial test.
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My husband and I use the same itunes account and ID. I set up a new account in his name with a new ID but his purchases still come under my account. On his ipod I still see my username not his. How can I change it?
You shouldn't be using the same account on phone iphones. Have him setup his own and make sure his iCloud is logged in with that one
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Can't get iTunes to install. When I download it, and go through installation, I get the message, Error 2, windows 2; can't find Apple Application Support, uninstall and reinstall iTunes. When I do that I get the same message again. Thank you for your assistance.
Let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you?
If instead you get an error message during the install, let us know what it says. (Precise text, please.) -
I have installed the latest Reader version and I am not able to open a PDF file, why not?
Please advise why I cannot open a pdf file?
AlAny number of possibilities.
What happens when you try? Or don't you know how? -
Is it possible to download my purchase history? I don't have icloud set up, so have no way to get to my 300 odd songs
Matthewmillnerr wrote:
Is it possible to download my purchase history?
No. You can view it, and save or print it a page at a time as screenshots. But unlike Amazon MP3, the iTunes Store does not provide a way to download your Purchase History all at once.
Some folks on this forum have said that upon request to iTunes Customer Service they will email you the complete list, but others have said they were refused. Worth a try I suppose. -
I just bought an iPod nano 7th Generation. When i connect it to my laptop, it doesn't recognize the ipod. I tried charging it but when I hold the power button, nothing happens. I don't want to have to return it. Please help me!
Hi dnix257,
Welcome to the Support Communities!
What version of the Windows Operating System do you have?
What version of the iTunes software?
The troubleshooting steps below may help you with this:
Apple - Support - iPod nano - iTunes Troubleshooting Assistant
http://www.apple.com/support/ipodnano/assistant/itunes/#section_1
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/TS1369
Cheers,
- Judy -
I know how to manage privacy using the tools tab at the top of the address bar, or so I thought. I want to choose "Never Remember History". When I do that, and click "OK", the next time I check the privacy settings, the history is right back to "Use custom settings for history". I don't want this. Also, I don't want to use autocomplete for forms, but I can't get those settings to stay, either. I basically don't want info. stored on this computer. My system was hacked several months ago, by some joker who named all my system folders a racist slur (I reported it to Norton, and a technician had a look at it). Anyway, I want to keep things as safe as possible. Please allow me to delete all my history when I close Firefox. I don't really like Google, either, because they have a reputation for not respecting people's privacy. I don't like that I didn't have an option to uncheck google's toolbar when I installed Firefox.
Thank you.That is probably OK.<br />
You may have changed one of the other history or cookie settings.
If Firefox shows the "Use custom settings for history" setting then that is an indication that at least one of the history and cookie settings are not the default to make you aware that changes were made.
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