HT204370 I have tried on my desktop, my laptop, and my IPad - I keep getting a message that I am unable to download the movie? What if anything am I doing wrong?

I have tried to download a movie "Escape Plan" on my desktop, my laptop, and my IPad - I keep getting a message that I am unable to download the movie? What if anything am I doing wrong?
Message was edited by: edalexjr

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the page that opens.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left.
Click the Clear Display icon in the toolbar. Try the action that you're having trouble with again. Post any messages that appear in the Console window – the text, please, not a screenshot.
Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting.

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The phone was jailbroken, wasn't it?

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http://support.apple.com/kb/TS3899
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http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
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Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
 Cheers, Tom

Ever since downloading Itunes 11 I have not been able to add new cds to my library. I keep getting a message that an error occured while converting the file. An unknown error occured (-69).

Ever since I downloaded Itunes 11 I have not been able to add new CDs to my library. I keep getting this message: Error occured while converting the file "..." An uknown error occured (-69).

Did you already try to restore your device? Restoring iPod to factory settings
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HRESULT: 0x80073712
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Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
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tt2

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Click to view full size
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Please read this whole message before doing anything.
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Test while logged in as Guest. Same problem?
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You might find this article helpful: http://support.apple.com/kb/TS3694
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I have tried two different computers and networks what else can I do?

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HT204370 I have tried on my desktop, my laptop, and my IPad - I keep getting a message that I am unable to download the movie? What if anything am I doing wrong?

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