HT204370 I rented a movie, but it gets two minutes in and quits and isn't uploading anymore. What can I do to watch the film I've purchased which expires in 23 hours now?

I ws wondering if there is some way to trouble shoot this problem. I don't want to lose the money spent on renting the film and not being able to watch it, and don't want to spend more money trying to rent it again. Is there anything I can do? It's just stopped and not downloading any further.

Having the same problem. Watched 25 minutes of a rental and it stopped with the message"unable to load video"
Using current version IPad mini.
Ios7 is HUGH PIECE OF CRAP!!!!

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HT203175 I plugged my iPod into the computer and it says that my iPod is synced with another iTunes library, but it's not. So all my music and apps are gone. What can I do to remind the computer its the right iTunes library and get all my stuff back?

I plugged my iPod into the computer and it says that my iPod is synced with another iTunes library, but it's not. So all my music and apps are gone. What can I do to remind the computer its the right iTunes library and get all my stuff back?

Same as you would if you bought a pc; copy everything from your old computer to your new one. Then you can just sync everything from the new computer, as you did with the old one.

Hi! For the past two weeks,there was this album available on iTunes. But i just checked it yesterday, and it is gone! what can i do to get the album back?

hi! For the past two weeks,there was this album available on iTunes. But i just checked it yesterday, and it is gone! i know i saved it under my wishlist but now i can't even find it. I tried googling the song on iTunes,but it said there was no such thing. what can i do to get the album back?

i would like to do that but i have no idea who is the song creator as it a album soundtrack made up of various artists

I downloaded 2 movies then an error message came up and I cant finish download what can i do?

i have downloaded 2 movies on computer once almost done an error code comes up on both and you cannot finish download. What can I do?

What does the error message say?

I have ipod nano gen 7, can't get it to sync on my computer,message keep coming up ipod isn't being recognized. what can i do to fix the problem, all my itunes are updated.

my ipod nano gen 7, will not sync any music from my computer, all itunes are updated.the message is itunes is saying, that a a ipod has been detected,
but it will not show up on my itunes so i can put music on this new ipod. what could i do to fix this error. i uninstall itunes, and still the same.could you help out.
thank you
robertleearmy

Hello robertleearmy,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Best of luck,
Mario

I rented a movie but it wont play. Getting error message to try again later.

I rented a movie but cant get it to play on my apple tv. Getting error message to try again later.

I have the same problem. Rented a movie, cannot get it to play. I don't seem to be having internet connection problems (sucessfully streaming HD content from Netflix right now on the same device) and I have rebooted and even reset the AppleTV device already with no improvement.
Something going on in a data center somewhere at Apple tonight? This stuff used to work fine.
john

Can i use an iTunes Gift Card to rent a movie from iTunes on my iPad? And if so, how?

Can i use an iTunes Gift Card to rent a movie from iTunes on my iPad? And if so, how?

Why can't I use an iTunes gift card in Canada to purchase apps for my iTouch?
Inquiries to the iTunes Store have yielded only the following explanation:
"Due to tax laws and commerce restrictions for software in Canada, customers residing in Canada may only purchase games and applications using a credit card."
What these "laws/restrictions" might be have never been identified.
Can I somehow exchange the giftcards that I have for App gift cards?
There are no "app gift cards". Again, you can only use a credit card to purchase software in the Canadian iTunes Store.
Problem is I don't have a credit card to purchase the apps.
Perhaps you could obtain one of the "prepaid" credit cards some banks offer. If not, then the only way you'll be able to buy apps is to get someone to allow you to use their credit card.

HT1498 I've rented a movie but it seems to stick at the download screen. I get the message "ready to play in ...." but it doesn't get past this. I've left my broadband and apple TV on all night but this message is still there.

I've rented a movie but it seems to stick at the download screen. I get the message "ready to play in......" (time stated varies) but it doesn't get past this screen. I've left my broadband and apple TV on all night but this message is still there. Any ideas what I'm doing wrong?

Neerav
The Apple TV streams the movie you rent and loads up enough in its memory to let you watch buffer free and then forgets the movie. You get a rental for 30 days until you start to watch it then you have if for 48 hours.
The only thing you can do is play it when you want to watch it, if there is a problem when you do that contact apple or post again. The Apple TV does not download the movie so if you switch off and resume later it will need to reload but can start from where you left off.
Jules

HT1657 I rented a movie a few hours ago and never finished it. I can't view it on my Apple TV nor on my Computer. When I go to rent it again it says you have already rented this movie, but I can't find it anywhere. How do I watch the remainder of the r

I rented a movie a few hours ago and never finished it. I can't view it on my Apple TV nor on my Computer. When I go to rent it again it says you have already rented this movie, but I can't find it anywhere. How do I watch the remainder of the rental?

I had the same issue with my apple tv 3rd generation. I rented Sinister and selected the "rent and watch now" option. Half way through the movie I accidentally pressed the menu button. When I looked for the rented movie on my apple tv I could not find it. Not even above the movie pannel where "purchased" and "top movies" comes up on the main menu. the apple tv suggests to go to settings>downloads but I don't have that option. I did go to settings> itunes store> check rentals but that didnt work either. It took too long to even check. Thank you because this SOLUTION worked great.
SOLUTION: How to reset apple tv 3 3rd generation to view rented movies:on the apple tv remote: press and hold "menu" to go to the main menu. Select SETTINGS> GENERAL >RESET >RESET ALL SETTINGS. After the apple tv resets, input all your information again and your rented movies should be visible when you cruise above the "movies" section. THANK YOU!!
Apple needs to solve this issue because honestly it took me 3 hours and a half to watch a movie that only lasted 2 BECAUSE I wast trying to solve the issue, reseting and all. blahh.

HT1657 I try to play my rented movie but I get a message saying the movie requires Quick Time which is not supported?

I try to play my rented movie but I get a message sayin the movie requires Quick Time (which I have) which is not supported by this version of itunes. What Am I doing wrong?

Thank you, I think we are close but this hasn't worked since the instructions per the document call for a selection of File>get into, which does not come up as a "bold" choice and is therefore not accessible, at least on my computer. It sounds like we are on the right track but I am not able to follow the instructions since the choices, as outlined in the article, are not chosable on my menu. Not sure what the problem is?

HT201407 during a update of apple my iphone 3GS crashed an now the operating system wont load up..ive tried to reset the phone to the factory settings it took 4 hours an completed but my iphone still wont come on..what can i do to fix the problem? please

during a update of apple my iphone 3GS crashed an now the operating system wont load up..ive tried to reset the phone to the factory settings using itunes it took 4 hours and completed but my phone still wont come on..what can i do to fix the problem? please help #

In trying to include what information all that I could I should have specified I DON'T KNOW THAT IT WAS DEFINATELY JAILBROKEN when I took it to the apple store they told me there's no way for them to tell if it was jail broken or not. I'm only going by what ppl have told me COULD HAVE BEEN DONE TO THE PHONE. With that said the only thing I know for sure is that the apple tech at the Genius Bar told me that someone took control of my root menu in February & I've had no control of my phone since. I asked him how to regain control & how he knew his exact words were "oh that is out of our scope of capabilities here at this level & you would need an apple engineer to fix it". I said ok then how do I get an apple eng then? He laughed & said you can't!!!! To which I was furious I came home & called apple requesting to speak w/the fraud dept to file a report they said we don't have a fraud dept!! So after a 45 mn phone call again I left w/no answers.
@TJBUSMC1973-
I DON'T HAVE THOUSANDS OF DOLLARS TO SPEND HIRING AN ATTORNEY & Although I appreciate your suggestion I fail to how an attorney would be able to facilitate in any way since there's no suspect. I cannot prove that it's him doing it so I certainly can't pursue legal action w/no proof & no money. :'((
Again I thank you for your advice but I don't think that will help.
I was looking more for a TECHNICAL way to avoid this happening w/a new phone should I buy one or trying to get them out of my phone now! Such as installing some kind of software protection?? Someway to clear out the entire phone (other than factory reset which was done 10 x's w/no success, etc. if this person got in then there HAS TO BE A WAY OF GETTING HIM OUT, right????

I rented a movie but it will not play.

I rented a movie but it will not play. I get a message saying there is a problem and then iTunes shuts down. The help screen then says to download the latest version to avoid this problem, but I already have. What do I do to be able to watch the movie I rented?

Try the following user tip:
iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows

HT1657 I have rented a movie but I do not see it in my account. It has been charged to my credit card. What are my options and where can I find the movie?

I have rented a movie but I do not see it in my account.

Okay.
Perhaps see the second paragraph of King_Penguin's post here:
HT1657 Re: How do i get the video app to watch the vidoe i've rented?
Could there be a similar age restriction thing going on for you?

I rented a movie but it wasn't able to download on my phone I checked on the computer but I can't finish downloading.

I rented a movie but my phone wasn't able to download it.... I went to itunes on my computer to try to finish downloading but it didn't work....it says all my purchases have been downloaded. I already got charged for the rental...what should I do?

Most of the people on these forums, including myself, are fellow users - whilst Apple reply on some older unanswered threads, you are not talking to iTunes Support here.
Try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account (Store > View My Apple ID on iTunes 11) and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that film and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, about 24 hours).
If that doesn't work (it's been taking people to this site on a browser instead of showing a form in iTunes) then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.

HT4367 Rented a movie but it won't download. Rented it again and was told to go to settings and download. Should I be renting from iCloud and not my iMac? Never happened before and been renting all week since Thanksgiving!

Apple TV 2 with rebooting the iPhone 7.04 and iMac running Mavericks and rebooting TV etc today. Selected to rent a movie but it started to download and we lost it. Tried to rent again and was told it wasn't downloaded. Went to settings and only get spinning circle when I try to download the rental. Apple TV up to date and been renting all week since Thankgiving. Only 4.99 but making me nuts. Help anyone??

Dear Colbabomb; thankyou for your links.
So far, I looked at your first solution, Revo Uninstaller and it gives you a 30 free trial. Ergo, it will eventually cost money so I'm leery of using those kinds of programs in general, meaning most "free trials" have unwanted strings attached and often are big probs to get rid of later. Perhaps you can assure me that it is easy and very user friendly, before I proceed. And I already ran malwarebytes and it found nothing tho the program still can't be uninstalled. I downloaded Adw Cleaner and during the install, my Norton's security popped up and warned that there were (low risk) threats with two of their "other offers" and i hadn't even actually clicked to agree either of them. Nonetheless, Norton warned me against the "lyrics finder" and "deal ply." In fact, there was a box already with an x in it, saying that you are accepting deal ply if you x on "next." Well, except I unchecked that box before clicking on next, yet when it went to fully install, it still showed that it was adding itself; so, just before the install was 100% completed, I had to abort the whole thing. I really do hope your other suggestions are programs that you personally know that they don't try and trick you. But right now, I would not suggest Adw Cleaner to anyone. I even read the fine print about what they will try and install and how to decline and it still tried sticking stuff on that i believed I had declined. Anyways, i have to leave now, shall pick up later this evening, if my pc is still functioning.

HT204370 I rented a movie, but it gets two minutes in and quits and isn't uploading anymore. What can I do to watch the film I've purchased which expires in 23 hours now?

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