HT204370 If I pause a rented movie and then try to resume play, I am told that the movie has not been downloaded and to go to iTunes in the menu and download it.  There is no download section showing and the search for rentals option produces nada...

When I pause a rented movie and then try and finish watching it, I am told that I have already rented this movie and it has not been downloaded.  I am instructed to go to iTunes on the AppleTv menu, but there is no download section on any menu and search for rentals only gives me a continuous spinning wheel?

The time it takes to load is dependent on your network. Rentals made on ATV won't be available on any other device.
What is your current connection. Use speedtest.net
Make sure DNS is set to automatic (settings - general - network)
If on wifi try Ethernet
Go to istumbler (Mac) or netstumbler (PC) to get a report of the network, look for signal strength and noise

Similar Messages

  • HT1498 I rented a movie on apple TV, which has not been downloaded, b/c of an interruption. I want to watch that movie I get a message to download that movie using settings menu. There is no download button in the settings. Where I can fin a movie that I

    I rented a movie on apple TV, which has not been downloaded, b/c the download was interrupted. When I want to watch that movie I get a message that I ought to download that movie using Settings menu. There is no download button in the settings menu. Where I can find and download a movie that I paid for?

    Found my answer here!
    https://discussions.apple.com/message/23237890#23237890

  • HT4009 I made a in app purchase on a game and it never took, when I went back and tried it again a window popped up that said I have already purchased this item but has not been downloaded yet? How do I download it when there is not a option to download?

    I made a in app purchase on a game and it never took, when I went back and tried it again a window popped up that said I have already purchased this item but has not been downloaded yet? How do I download it when there is not a option to download?

    Hi Dave_warr,
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    Enter your account name and password.
    Click the "OK" button.
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    If the app does not appear in your list of purchases, then contact the iTunes Store for help:
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  • I downloaded from iTunes a hd movie for the first time. What a disaster !                                                Keep stopping and looks like after 2 days has not been downloaded. What am I suppose to do? Can I get my money back? How?

    I downloaded from iTunes a hd movie for the first time. What a disaster ! Keep stopping and looks like after 2 days has not been downloaded. What am I suppose to do? Can I get my money back? How?

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  • I have been trying to download ios8. I dont remember exactly what happened but at some point I ended up unplugging my phone from my computer because there was an error. Every since then it has not been turning on or responding to iTunes.    When it d

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    1. You did not get an error message telling you that your iPhoto library was getting full. You got a message telling you that your HD was getting full, right?
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  • HT1725 When I click on a Movie I get the following "You have already purchased this item but it has not been downloaded. To download it, select Check For Available Downloads from the Store menu." Then get err = 11111

    iTunes quit unexpectedly during the download of a movie.  When I click on that movie now I get the following message: "You have already purchased this item but it has not been downloaded. To download it, select Check For Available Downloads from the Store menu."
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    Yeah, I am going to blast my iPhone for the 4th time today and pray this goes away. I had 6 apps showing updates, the 6 badge icon shows on the App Store on my iPhone and, having run them all, the 6 apps have two copies each on my iPhone: one that is the old version of the app and will not run and the other is a faded version of the app with an empty progress bar on the icon. Click those and you get an error message about connecting to iTunes, etc. as described in the article I linked to above.
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  • I updated my iphone 4S with iOS 6.1.3 and now my e-mails say, "This message has not been downloaded from the server".  We have an Exchange server at work.  ??

    I updated my iphone 4S with iOS 6.1.3 and now I cannot retreive or send my e-mails.  We have an Exchange server at work.  I still receive the e-mails on all my devices just fine and I can see the subject headings & a small portion of the body of the e-mail, but when I open the e-mails there is no body and it reads, "This message has not been downloaded from the server".  Very aggrevating and is not helping my business at ALL!!  Same has happened with both iPads we own now. 

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  • I am Greek. I downloaded a film from ipad but for the last days it has not been downloaded and the status is "waiting".the charge has been made to my credit card. Does any body knows?

    I am Greek. I purchased a film from ipad but for the last days it has not been downloaded and the status is "waiting".the charge has been made to my credit card. Does any body knows?

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  • Searched email showing "The message has not been downloading from the server."

    I have Exchange email setup on my iPad. When I search for an email that has a large attachment (15mb PDF) the results show two identical emails. If I click on the first one it says "This message has not been downloaded from the server." The second email seems to open correctly. Closing the Mail app and opening back up doesn't fix the issue. Neither does rebooting iPad. Anyone have any idea why the search is showing multiple emails and why they won't download correctly?
    --Brian

    I am the IT department. Seems to be an issue with the search showing the email locally and server side, so it shows up twice. If I open the email that is server side, it has an issue opening the email again unless I try several times. I'm working with Apple now so hopefully they can help.

  • "This message has not been downloaded from the server"

    Hello, Ever since ive had an iPhone and have used Edge to open a resaonably sized email i usually get "This message has not been downloaded from the server". Im sure this has to do with the slow Edge network timing out. How do you correct this if there is no "Download Now" button. The only solution I have found was to force quit the Mail App (Hold Home button for 6 seconds) and go back in and pray that it downloads without timing out.

    There was a thread on this yesterday that stated that if there is more message it may take four to five minutes to download the entire message and/or attachments.
    One poster even said that it has taken him over 30 minutes in some cases.
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  • A Twist on (this e-mail) has not been downloaded from the server.

    So I've read the discussions on the following message in MAIL
    The message from [email protected] concerning “Re: blah has not been downloaded from the server. You need to take this account online in order to download it.
    But here's my issue - the ONLY e-mails in my POP account that have this message are between myself and one other person. All other e-mails from the same time period, and in fact everything in my POP account is normal except for messages I sent to and received from this person. I don't want to get into the specifics, but I have several good reasons PRIOR to discovering this to believe that my communication with this person was being monitored. If I didn't have these doubts from before as well as the fact that ONLY this correspondence is tainted, I wouldn't be so curious.
    Is it possible that this "download from server" message indicates that some other party was reading these messages? I was not in the US during this exchange - but rather in a country which does poke around quite a bit. I don't mean to sound dramatic or paranoid - but it is awfully strange and suspect.
    thanks.
    (i don't think this is a problem with Tiger or OS X or whatever - as it only applies to this correspondence)

    What does "being monitored" mean?
    In Mac OS X 10.4 (Tiger), that error message means there is some mismatch between what Envelope Index says there is in a mailbox and what there really is.
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  • SCCM Client Policy instance "The body for this policy has not been downloaded."?

    Hi,
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    Hi,
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    -It is a long story, I will take the short version. I have had several supportcase at Microsoft, I think in two yeas time. We have done RAP as a Service, and no big issue. I have reinstalled the MP just some Days ago.
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  • Occasionally my iPad 2 does not download POP3 emails with the error "This message has not been downloaded from the server"

    The error is "This message has not been downloaded from the server". I used to get this sometimes on my iPhone 3G too.  The messages can be downloaded by a PC client or GMail or another type of smartphone. The
    Chris

    My question, which I thought was obvious, was has Apple got a workaround for this obvious error in their IOS email client. It hasn't been fixed and it's about time it was.
    The fact that this problem :-
    1. Manifests itself on both iPhone and iPad devices
    2. Does not show up on Windows clients (Outlook 2007, Outlook 2010, Windows Live Mail, Becky 2)
    3. Does not show up on web clients (GMail, Pobox, Hotmail)
    4. Does not show up on MacOS clients
    5. Does not show up on Android clients (Mail, Touchdown)
    Leads to the inevitable conclusion that the problem is not device related (so I agree with you there) but is client / platform (Mail or IOS) related. The fact that more research on this forum shows that this issue has been around since IOS 1.0 days corroborates this conclusion.
    I do not agree with you presumption that the issue is with the message, all the evidence above refutes this.
    So here I am on the official Apple discussion forum seeking enlightenment and assistance from the combined knowledge of the assembled technorati. And quite frankly your terse, bad tempered message falls way short. If there were an "unhelpful answer" button on your message I would have pushed it.

  • "This message has not been downloaded from the server" - Multiple devices all using Exchange Active Sync

    We are having this issue across multiple IOS devices ranging from IOS version 5.x up to the latest 6.1.2. Many (not all) emails sent to the devices are unreadable and simply state: "This message has not been downloaded from the server". Microsoft believes this to be some sort of bug with the IOS devices in the way they are handling the SSL encryption.
    Facts:
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    - issue occurs on multiple IOS devices within the organization ranging from IOS 5.x up to the latest 6.1.2
    - Issue occurs on both external cellular data and internal wireless networks
    - Not all emails sent to the devices result in the error, but issue does tend to occur more frequently from certain senders/domains
    - Using the same user account on an android phone does not result in an issue (even when receiving the exactly same email that has been sent to the IOS devices)
    - Closing mail app / rebooting device does not resolve the issue
    - Doesn't appear to matter what the mesage format is (can be html, plaintext, etc)
    - Spent nearly 7 hours with Microsoft going through the Exchange server configuration and looking for possible causes. None have been found and all testing indicates things are setup correctly.
    - This is not a case of Issue 2.3 listed here: http://support.microsoft.com/kb/2563324 (verified by Microsoft Support)
    - If we disable SSL on the IOS device and connect via plain HTTP the messages are displayed correctly!
    - If we use a different SSL certificate, the issue still occurs - so not a problem with the original cert.
    Does anyone have any suggestions on what would cause this? Does the ISO devices have any sort of log that would indicate why it's reporting this error? The current error is pretty unhelpful.

    GFI Have a solution for this problem. It is to do with iOS implementation of reading the message headers when SPF compliance modifications are made by GFI.
    http://kb.gfi.com/articles/SkyNet_Article/Error-This-message-has-not-been-downlo aded-from-the-server-when-downloading-messages-to-an-iOS-device?retURL=%2Fapex%2 FSupportHome&popup=true

  • Error message: The message from - has not been downloaded from the server.

    "The message from Doug Peets <[email protected]> concerning “Fires” has not been downloaded from the server. You need to take this account online in order to download it."
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    I have 100 Gigs of hard drive with 90 Gigs free. I have about 6,700 saved incoming e-mails and 4,700 sent e-mails.
    TRhis has only started happening in the last couple months. How do i get rid of it? Is it because i have too many saved e-mails?
    When I shut down Mail and re-open it, the messages display properly, but this is a nuisance several times per day.
    Thanks,
    Doug.

    Thanks. I moved half of the messages to a new mailbox "old e-mails", then copied that to a new folder on my desk top, which saved it with a .mbox suffix, then emptied the Old e-mails mailbox in Mail. I will repeat this every three months.
    So far, so good.
    thanks for your help.
    Doug Peets

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