HT204370 Movie download on iTunes issue

I bought a movie however the downloading stopped at a certain time and was never able to fully download

Hello Teodoranica
Check out the article below to get the movie to download again.
iTunes: How to resume interrupted iTunes Store downloads
http://support.apple.com/kb/ht1725
Thanks for using Apple Support Communities.
Regards,
-Norm G.

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I bought a Sandisk Connect Media Drive, downloaded the app from iTunes. Before iOS 8, movies played fine. After iOS upgrade I can no longer play movies downloaded from iTunes to the media drive. Anyone else have a similar issue?

I bought a Sandisk Connect Media Drive, downloaded the app from iTunes. Before iOS 8, movies played fine. After iOS upgrade I can no longer play movies downloaded from iTunes to the media drive. Anyone else have a similar issue?

I checked with SanDisk's own online support and they indicate that they have notified Apple of the issue.
According to SanDisk, the problem lies with Apple not having the iOS 8 version of the Safari browser having DRM decoding enabled that the Media Drive relies upon to decode and play iTunes DRM titles. Non DRM encoded videos will play in the browser.
DRM audio is not effected as this is handled by the native iOS music app.
As of the date of this post SanDisk have not been given a timeframe by Apple for this issue to be resolved.
I hope that Apple resolves this issue quickly as I have a large collection of DRM video titles on a 128Mb memory card installed in the Media Drive that I am unable to view.

Ow do I sync a movie downloaded to iTunes, but I get a message that says "cannot sync movie to iPod because this computer is not authorized". What do I do to fix this?

How do I sync a movie downloaded to iTunes, but I get a message that says "Cannot sync movie to iPod because this computer is not authorized"? How do I fix this?

And I assume you have already checked to see if your iTunes purchases are authorized by choosing Store -> Authorize This Computer?
Some have been able to resolve this issue by removing the downloaded purchase and redownloading it again at no cost via iCloud. See this article for more information on redownloading past purchases.
Downloading past purchases from the App Store, iBookstore, and iTunes Store
B-rock

Cant play movies downloaded from Itunes

I have 2 issues.1. I can't play movies downloaded from Itunes. It says that format is not supported. What can I do?2. I bought the WDTV three weeks ago. ABC Iview no longer supports WD products as of July 1. Not happy. Can anyone help?

Page 88 in the User Manual Note: The media player does not support playback of protected premium content such as movies or music from the iTunes® Store, Cinema Now, Movielink ®, Amazon Unbox™, and Vongo® http://www.wdc.com/wdproducts/library/UM/ENG/4779-705123.pdf You're correct about iView ... (I guess WD can't take the blame for that one) http://iview.abc.net.au/support/announcements oh well, i can still watch it on my PC, Chromecast, PS3 and Tablet and Phone

How to brighten movies downloaded into itunes?

how to brighten movies downloaded into itunes?

Turn up the monitor brightness.
If these are not iTunes Store movies you could try viewing them in a player such as VLC which I believe offers video adjustment features in one of the many options.

How to resume movie download after iTunes freeze ?

how to resume movie download after iTunes freeze ?

Try the iTunes "Store" menu -> Check for available downloads.
If it still won't download, go here and fill out the form explaining your problem. Include as much information as possible,

Movies download from itunes, but when download finishes, there is no movie among my video selections--like it either is hiding or was downloaded somewhere else.

Movies download from itunes, but when download finishes, there is no movie among my video selections--like it either is hiding or was downloaded somewhere else.

Okay, you need to contact support definitely about what's going on. Here is a form that will send an e-mail into support for you:
http://www.apple.com/emea/support/itunes/contact.html
As far as the prices, the difference is likely the laptop version is the SD version and the iPad one is available in HD. That's the only reason you'll see a price difference. It has nothing to do with the device with movies/movie rentals. Apps yes, these no.

Issue playing movies downloaded from iTunes on TV when linked to computer via HDMI cable.

Recently I purchased the advance digital copy of "Star Trek Into Darkness" as it was it was released just in time for moving some people into another state; we planned to watch it when we rested for the day. After hooking my windows 7 laptop up to a Samsung flatscreen TV using an HDMI cable, iTunes refused to play the movie. It would play when the computer was disconnected from the TV, and the same error would appear when reconnected. The error stated that I had to be connected to an "HDCP compatible device."
Is this some way of iTunes forbidding me from watching movies downloaded from their service when connected to an exterior device? My computer has no issues playing other content, such as netflix, when connected to a TV.
For me it's pointless to buy movies now from iTunes; I feel like I've wasted $20. Why on earth would I want to sit in front of a computer to watch it when there's a TV five times the size available?

Hello happylilvampyr,
Unfortunately, this is due to a lack of HDCP support provided by the TV in use. More information regarding HDCP can be found in the following article.
iTunes for Windows: Unable to view or play HD video content that requires HDCP
http://support.apple.com/kb/TS3354
As an alternative, you can always download the movie in standard definition, which will allow for viewing on non-HDCP devices.
When you purchase an HD video on a supported device or computer, only HD video will be downloaded. To download the SD version, you need to download the video again from your Purchased page. Conversely, if you purchase an HD video on an unsupported device, the SD version will be downloaded. Then, you will need to download the HD version from your Purchased page. Learn more about downloading previous purchases.
iTunes: Purchasing and viewing HD videos
http://support.apple.com/kb/HT3209
Cheers,
Allen

Force 1080p Movie Downloads from iTunes Store

Hi everyone, my first post here.
I know that you can change preferences for HD movies between 720 and 1080p in iTunes settings, and mine is set to 1080p. When I am about to download a movie I can see on the movie page that it says "Available in 720p and 1080p, downloading 1080p", and then it displays the size in GB of the 1080p file.
HOWEVER, my concern is that when attempting to download a movie in 1080p with a device with a sub-1080p resolution (which includes every macbook except the Retina I believe) iTunes will automatically decide for you that the movie is larger than your screen and so it will download the 720p version. I have verified this by checking the resolution of the finished download, and also the size of the movie is ~1-2 GB (depends on the movie) smaller than the labeled 1080p size on iTunes store.
I borrowed a 1080p monitor and tried again, and I was able to get a full 1080 download. I am positive that my settings are right, and that the movie in question is available in both resolutions. (I have tested this with many movies actually).
So, yes it's true that my MBA screen resolution cannot handle 1080p movies, but my iPad can and so can my Apple TV so I don't think this arbitraty restriction is warranted. Anyone know of a way around this? I will not be buying movies from the iTunes store anymore if they are forced to 720p instead of 1080p resolution because of my Macbook Air. You pay the same amount of money for either resolution but one is significantly better and I am not able to download it (not trying to discuss whether 1080 is actually better than 720, with my TV setup it is).
Worth mentioning: The above issues have been with RENTED movies only, I have not tried downloading a full length movie because I'm not about to spend $15 instead of $4 just to have this issue again.
Try this yourselves!!! Many of you have probably had this same problem for ages but not even realized it. This should make you angry! Would also be interested if the problem persists for purchased movies, if anyone has tested this.

Same issue. I've been buying TV shows and movies on iTunes for a long time and copying them to my iPhone to watch on my TV. A few days ago, I tried to move a rented movie to my iPhone the same way I always did, click the "move" button next to the movie under the movies tab for the iPhone in iTunes when iPhone was connected and then click "apply". It would do a quick sync without copying anything.
I thought I had a bum file, so I e-mailed Apple support and they reset the purchase so that I could redownload, which I'm doing now.
But my recently downloaded episodes of Lost will also not copy to my iPhone. AND they will not even play on my iMac. When I try to play them, it shows only a grey screen with a progress bar. TV shows and movies purchased and downloaded weeks or months ago still play fine.
No changes have been made to my system. After the rented movie didn't play and copy, I did a update check and downloaded and installed the latest versions of iTunes and the iPhone firmware. That didn't fix it. I have the newest versions of the Quicktime and iTunes. The computer is authorized for these purchases. The iPhone is authorized.
I've looked at similar threads and have not found a solution. I'm stumped. If anyone has a solution let me know.

How to overcome error of rented movies downloaded to iTunes, not being copied to the iPad?

I have downloaded two rented movies from the iTunes Store to iTunes 10, plugged in my iPad and continuly receive an error msg that "The Movie(s)" was not copied to the iPad because it (they) cannot be played on this iPad. I've found this exact error on-line and Apple suggests that iTunes version 10 corrects this issue ... "Obviously it doesn't!!!" I have researched this issue for three days now and every indication is that there should not be any problems, that all my software, downloads, iPad updates are up-to-date. Any suggestions would be greatful.

Based on the numerous posts regarding iTunes and the App Store, there appears to be an issue at Apple's end. Although Apple has not provided any indication on the cloud status page.
Do not change your settings.
Edit

Movie downloaded from itunes not playing on ipod video

I bought a movie off of itunes and downloaded it to my ipod video. But the movie won't play on my ipod. It plays perfectly fine on my computer. Why isn't playing on my ipod video? Is there something i have to do first before videos are able to play on my ipod?

Is it one film or all of them? I'm having a similar problem where this one film I accidentily deleted that used to play got reloaded and now plays fine on my computer but won't sync onto my iPod. Everything's checked off and ready to go on my computer, but when I sync the film simply isn't there.

HT203180 how can I sync a movie downloaded on itunes from my personal computer that is authorized for my daughter's ipad, but the purchased movie was done under my apple id

To start off, I absolutely do not understand iTunes. I feel that with every new "upgrade" it becomes more difficult to use.
We have 3 apple ID's for our home to make syncing easier and not have complications with devices. I have a window's computer with itunes which is "authorized computer" for all 3 apple ID's in family (mom, dad, child). We purchased a DVD with digital copy, installed and redeemed the code for the digital copy. However, it would not allow me to "redeem" on my child's apple ID. therefore, the digital copy went into my apple id. Now I can not sync the movie to my child's ipad/apple id. How can this be done? Please help! I know it can't be that hard, or is Apple just making iTunes worse and worse.

The movie is from iTunes. You would think that a download from iTunes to a MacBook could be watched on an HDTV using Apple TV without any headaches bit this does not appear to be the case.

New software update still not downloading. Apps updates have all downloaded since iTunes issue resolved. Is the software issue also related to this, or is there another problem? This is on my iPhone 6, not my Mac.

Trying to download the iOS 8.2 software update on my iPhone 6, but it won't update. All app updates have resolved since the iTunes issue was resolved. Is the software update issue related to this as well, or is it another problem entirely?
I've synced it to iTunes, turned it off/on, etc., but still not downloading.
Any help is appreciated.
Thanks.

Hi DebC64,
So is the iOS 8.2 update not downloading to your iPhone, computer or both?
You have synced it to iTunes, that is an option to update if it's not updating wirelessly. Please see if other steps help.
Resolve iOS update and restore errors in iTunes - Apple Support
Regards,
Nubz

Can't see movie downloaded from iTunes on iPads

Hi. I purchased two movies from iTunes via AppleTV, then downloaded them to my iTunes library. I can see and play them on my computer, but they don't show up in the "shared" tab of the Videos app on either of our two iPads. I've tried force-quitting and restarting the Videos app, turning the iPad on and off, and resetting the iPad; I've quit and restarted iTunes on the computer. Nothing has helped.
All the other movies in the library appear, including others I've purchased and downloaded from iTunes, but not the ones I downloaded today.
Running OS X 10.8.1, iTunes 10.6.3, and iOS 5.1.1.
Help?
Thans.

Ah. iPad 2 can't play 1080p content. Got it. Sorry for the noise.

Slow movie download in iTunes

Hi,
I have rented a few movies through iTunes. The first handful all downloaded in about 20mins, they were all between 1.0-1.5g. Recently the same size movies have started taking ~2hrs?? My connection and speed have not changed, everything else I download including podcasts is very quick. I have an ADSL connection.
Anyone else experiencing this, or no of a solution?
Ta,
A

Aen1:
I have been having the same problem for the last 3 weeks. My sons I mac had the problem first and as it was the old operating system, I thought it was just things were bogging down and went to get the lepoard up grade. The upgrade itself took 6 to eight hours to complete and after things only seem a bit better. I feel sure that it is the itunes interface as my internet connection still flys in safari.
anytime i try to buy an episode of b galactica it now takes 1 to two hours and until it has completed the playback is very choppy and slow.
I have a second newer imac and now it too is downloading from itunes very slowly but the safari flys.
e in Austin please let me know if there is a fix

HT204370 Movie download on iTunes issue

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