HT204370 Need money back for rental that was not downloaded!

I have tried to download the rental movie and at the end of download it start over again. I have been charged for movie straight away without watching -after few days it stoped dowloading. How can I have my money back for rental???
How can I contact support in Australia?????
Thank you

You can try the 'report a problem' link to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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