HT204370 Purchased movie gone after update

I had purchased the movie Bolt! aaages ago and it was always in my library. After updating to iTunes 11.0 (I guess) it's just gone. What happened? And how do I get it back??

same problem here!!!!!
@jodyask
arrogant little timewaster
this is an embedded device.
what exCTLY ARE WE SUPPOSED TO DO TO NANNY APPLE'S UNFINISHED TAT?

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Purchased movies disappeared after update.

I updated to the latest version of iTunes and had to perform a restore of my iPhone. Once it restored I was able to retrieve my purchased music via iCloud but my purchased movies and tv shows in my iTunes account seem to have disappeared. What happened?

Hi,
Thanks for replying.
Unfortunately I failed to back up all my recent purchases but I don't understand how my music was still in my iTunes purchased items but my movies etc were not...

HT4009 My In App Purchase is gone after updating the app!

So I Update my game App Fish with Attitude and Fashion Design World, after the update finished I went back into the games
But my progress was lost and do we're my in app purchases. I reported the problem to the app creator and all in app purchases are handled by itunes.
So I then went into my account to try and report it but the teport a problem link sends me to the homepage. At this point I'm getting frustrated because I can't
To find a proper answer or link that can help me and the other thing is that I don't want to lose my game progress and purchases. What do I Do?

You will have to contact iTunes Support to get help:
https://expresslane.apple.com/Issues.action
Select the options which best apply to your issue. You will have a chance to include a written description before you submit the request. iTunes Support will get back to you via email, usually within 24 hours.
Good Luck!
Cheers,
GB

TV, Movie, and Podcast Favorites Gone after Update?

Has anyone else noticed their "Favorites" gone after updating to the latest software? I did also unplug and do some traveling over the weekend so I'm not sure what exactly caused it but I had to add all my favorites again. I suspect the update did it. Did this happen to anyone else?

same problem here!!!!!
@jodyask
arrogant little timewaster
this is an embedded device.
what exCTLY ARE WE SUPPOSED TO DO TO NANNY APPLE'S UNFINISHED TAT?

Apps gone after update

Apps gone after update iPot toch touch to 5.0.1

My guess is that the apps were not in the iTunes library on the computer on which you did the update. Apps )and ther items like music)are nt in the backu that iTunes makes as the first step of the backup.
To redownload:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

Can't play mov files after update for MAC OS 10.6.8. Can't edit in Final cut anymore!

can't play mov files after update for MAC OS 10.6.8. Can't edit in Final cut anymore!. SHould i by a registration code for QT 7 Pro? I can't play mov files at all.. they were okay in my final cut time line. Now i can't see them!!! I can't import movies from my camera!!!
Help from Brazil!!!
Tks

David,
tks for your help !!!
Hi people, first, tks for Birdman308 for his link
https://www.hightail.com/dl?phi_action=app/orchestrateDownload&rurl=https%3A%2F% 2Fwww.hightail.com%2Ftransfer.php%3Faction%3Dbatch_download%26batch_id%3DOGhkZ28 xeWFiV3dYRHRVag
and makbookpro as well for his link
http://blog.lib.umn.edu/mcfa0086/discretecosine/164630.html
Now i can back to work!!!

"sign" function gone after updating to 10.1.10 -Adobe Reader

"sign" function gone after updating to 10.1.10 -Adobe Reader
Button no longer exists for signing....

Hi,
I am not able to reproduce your problem. Which OS are you using ?
Regards,
Hitender.

HT5706 photos on screen saver gone after update of apple tv

photos on screen saver gone after update of apple tv

Welcome to the  Discussion Forums
Why are you looking in a shared library, is itunes set up as a secondary library.
See This
If you are set up as a primary library you need to look in my tv shows.
When you say you have reinstalled everything, does that include itunes (if so how did you do that), does it include rebuilding your itunes library.

My itunes libary has gone after updating itunes

Hi , after updating my itunes to 11.0.2 i've opened itunes and everything in my libary has gone, its wiped all photos and i was wondering if there was anyway off getting it back as i don't want to have to create all playlists again

Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. Note that in iTunes 11 an "empty" library may show your past purchases with links to stream or download them.
In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
When you get it all working make a backup!
Should you be in the unfortunate position where you are no longer able to access your original library, or a backup of it, then see Recover your iTunes library from your iPod or iOS device.
tt2

Apple TV 2nd gen - all purchased movies gone, cannot reload them

I have purchased a few moveis and several TV shows. All of them appear in my iTunes library. I have my Apple TV set up to sync only those movies and TV shows I select, so generally after a week, it disappears from the Apple TV. I typically can go into the Apple TV prefs on my iMac and click on that movie, and then it will sync again.
however, recently this happened, and I went to select the movie, and it would not upload back to the Apple TV (where it was originally purchased). In additon, all ofther purchases are gone, and I cannot get them to sync with the Apple TV.
I have tried power cycle the apple TV, the router, and unplugging all cables too.
Reently I did deauthorize something (don't remeber what). I (re)authorized the desktop (imac) but that hasn't solved the problem. Is there a separate authorization for the Apple TV? I can't find anything in the setings menu....

I assume you have the Apple TV 1.
Navigate to Settings > Computers > Your Library on the Apple TV, you may be told you will lose all synced content, but you can sync it back afterwards, you won't lose any purchased content that has yet to be transferred. Then select Settings > Computers > Connect To iTunes, note the passcode that appears on screen, click on the device in iTunes and enter the passcode when prompted.

All old e-mails are gone after update

After updating my Gen. 1 iPhone to 2.0 today, I noticed that all the e-mail messages that were on the phone were gone. Inbox, Sent, all of them. Is anybody else experiencing this? I haven't yet tried sending an e-mail to see if my phone is having the same sending issues many of you seem to be having....

I contacted Apple Support to ask for a solution. During a couple of days I received several phone calls asking for info of my different devices and configurations. They didn't have an explanation for my problem and only can recover e-mails for one week ago and. They decide to report to engineering to see what happened and recover the rest.
Meanwhile, after 3 days, my Mail program start to download ALL my mail again. 5000 unreaded e-mails in my inbox. The same way they disappeared they returned. No explanation, no moves, no clicks, nothing. IPhone and iPad sync perfectly.
Two days after that (weekend) Apple Support has called me again (this morning). And that's the strangest part, they have bad news for me because they (nor support neither engineers) cannot recover my lost e-mails!!! Then, I've told them my e-mail has returned and they didn't know it. My problem was solved but Apple Support didn't have a clue why or when.
Happy end but my confidence in iCloud Service has decreased a lot. I've been using my mac.com adress for more than 10 years (most of them paying around 100$) and I didn't expect that kind of surprises and unknwoledge from Apple.

Text in purchased book disappeared after update

I just updated my iPad to 5.1.1 and iBooks to 2.1.1. After updating and synching to my iMac, I opened a book that I had purchased one month ago and had been reading. All the text had disappeared. I had nothing but blank pages except for the title page and the table of contents. I went to purchased to try to download it again but the "purchased" tab was grayed out. I couldn't find a way to activate it. I tried resetting by holding in the sleep and on/off buttons for 10 - 15 seconds but it didn't change anything. I tried re-synching with my iMac -- my books are backed up on it -- but that didn't restore the text either. Can anyone help?

Did you delete the book before you tried to download it again?
In bookshelf view - tap the edit button - tap on the book and then tap delete. In list view - swipe across the book and the red dlete button will opo up.
Perhaps quitting iBooks completely and restarting the iPad would help as well.
Go to the home screen first by tapping the home button. Quit/close open apps by double tapping the home button and the task bar will appear with all of you recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner to close the apps. Restart the iPad. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.

Purchased ringtones disappeared after update to IOS 8.1.1 on iPhone 5c

Hello,
could someone help me? I purchased some ringtones from store a week ago, but after update to IOS 8.1.1 all bought songs disappeared from my iPhone 5c.
The songs I bought before I visit in store and I can bought and pay it again. Where is the problem?
Thank you.

I have same issue. I have done the checklist from iMore website -- all techniques do not work. I followed the steps, but the "remove and sync" does not appear. I also did "restore from backup"; still did not work. The ringtones were NOT restored on my iPhone 6 (iOS 8.1.1).
Apple will have to do another update to fix this issue and refund the purchase.

Facebook and Twitter tap to post gone after updating to ios 7

Hey guys,
I noticed that the tap to post widget has gone from the notification center after updating to iOS 7. Anyone else noticed this? And if so, will it be available in the future?

You're not alone, I'm missing them too. It's a shame, I used the share widget to update my Facebook status more frequently than I used the Facebook app. I'm hoping it's just a burried setting somewhere that I'm missing.

All music gone after update

After updating yesterday I clicked on iTunes and all my music is gone. No playlist. This happened a few weeks ago while using the old version. I took the laptop into the Geeks and they were able to find my music on my backup drive. They said they could not help me today because of the new update. I don't understand why this keeps happening. I have had iTunes for a while now and never had a proble.

You know, I had the same exact problem. Updated my phone to 4.2 and left the house went to play music and it was all gone!!! I was so upset! Turned it off and on, Reset it, re-synced, and still the same problem. All the music showed up while synced but not with iPhone alone. Until!!! While it was synced I played a couple of the songs that appeared to be still in my iphone library. I then gave up thinking i would just have to restore to factory settings and just start over. but one last try and shock of all shocks my music reappeared! Dont know if it was just a fluke but I wanted to share the info in case there is something more to it. Good luck Iphone users! I hope you find some relief from your problems as I have

HT204370 Purchased movie gone after update

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