HT204370 the audio and video are way off on my movie

I purchased a movie in HD on my ipad, trying to watch it on my laptop and the video & audio are not synched. how can I fix this?

Does it play ok on your iPad ? If it does then delete it from your laptop and copy it back across again.
If not, then depending upon what country that you are in (films can't be re-downloaded in all countries) then try deleting the film from your iTunes library and redownload it via the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your computer's iTunes (or delete it from your iPad and redownload it via the Purchased tab in the iTunes store app on it, then delete it from your computer's iTunes and copy it across.
If you aren't in a country where you can re-download film or if it re-downloads in the same state then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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I am new to iMovies. When I make a video using the mic and camera in my Macbook Pro, the audio and video are not in synch. Very annoying. How can I fix this?

I am new to iMovies. When I make a video using the mic and camera in my Macbook Pro, the audio and video are not in synch. Very annoying. How can I fix this?

DVD drives read the bottom of the disk, not the top. Smooth out the paper & try again.

TS1362 All of the movies I have rented or purchased from iTunes in the last 4 months fail to play properly. The audio and video are constantly out of sync. I have followed the iTunes suggestions to correct this, however nothing has worked. (Windows 8)

I am using a Dell inspiron 14z, with Windows 8, and before that a Dell with Windows XP. This is also happening on my iPad. For the last four months, none of the movies or television shows I have rented or purchased from iTunes have played properly. The audio and video are out of sync. I have tried the troubleshooting measures iTunes suggested, however nothing seems to work. I have read on the community that this has been a problem for users in the past, and have attempted to try some of the fixes individual users have suggested also. Again, nothing seems to work. At this point I am frustrated, as we purchase or rent almost exclusively from iTunes. I would appreciate a support-staff person response. Thank you so much.

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Just recently, when I put clips into iMovie, the audio and video are not in sync. How can I fix this problem?

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Hi samueldoherty,
If you are having audio issues during video playback in iTunes, you may find the following articles helpful:
iTunes and QuickTime for Windows: Audio does not play or plays incorrectly
http://support.apple.com/kb/TS1362
Troubleshooting iTunes for Windows Vista or Windows 7 video playback performance issues
http://support.apple.com/kb/TS1718
Regards,
- Brenden

HT2729 The audio and video are not in sync.

I have downloaded an HD video from itunes store to my computer. i have a very powerful pc computer OS: windows 7 professional, intel core i7 with 4GB of RAM. and only when i playback that specific film i downloaded from itunes; after 8 minuets +- the video losess sync with the video. also when i pause it to buffer it losses again every time.
why does it happen only to this HD video? i have other HD video that works flawless.
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Hey alon abraham,
I found an article that specifically mentions audio being out of sync with the image on-screen for Windows 7 computers. There are a few troubleshooting steps that don't look like they apply to your situation, but I'd read through the whole article because many of them are applicable:
Troubleshooting iTunes for Windows Vista or Windows 7 video playback performance issues
http://support.apple.com/kb/ts1718
Have a good one,
David

Audio and video are not synched

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You can right click on your clip in the storyline and Detach Audio.
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HTH

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John:
Thanks for your reply. Excuse my referring to you as "Kevin". I'm new to the Adobe Community. I have also referenced another article which is seemingly a bit easier to fix for such a non-technical woman like myself. I'm going to try both solutions. Whichever works I'll be sure to reply to the thread with my findings. I found this article which provides the following solution: http://blog.flickharrison.com/2012/04/problem-solving-in-adobe-premiere-audio-glitches-and -sync/

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Admin edit; subject

Hello Nosborn1990,
We've an article which provides some useful information and steps that can help stabilize video playback in iTunes.
Troubleshooting iTunes for Windows Vista or Windows 7 video playback performance issues
http://support.apple.com/kb/TS1718
Cheers,
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Audio and video are not in sync

I bought a season of pretty little liars and whenever i watch it the audio and video are off

Hello Nosborn1990,
We've an article which provides some useful information and steps that can help stabilize video playback in iTunes.
Troubleshooting iTunes for Windows Vista or Windows 7 video playback performance issues
http://support.apple.com/kb/TS1718
Cheers,
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Do you have fix for Photo Booth Audio and Video are not syncing properly, Do you have fix for Photo Booth Audio and Video are not syncing properly

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The downward slide continues...

Audio and Video are Out of Sync

Hello,
This seems to be a reoccurring problem for me and I'd love some help getting it resolved once and for all. After capturing footage, the audio and video are out of sync in the clip AND when I drag it to the timeline. When I go through each part, it looks like the video hesitates often, which seems to be causing the misalignment of audio. But, once it is moved into alignment, it goes out of sync again throughout the remainder of the one hour video.
I'm capturing through a Canon Optura 50 Mini DV and editing with FCP 6.0.1. I have checked that the audio mode is set to 16 bit on the camera, and the capture settings have the audio rate for 48 KHz.
This same problem occurred when I was capturing another event last week.
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I am still wondering why you're recommending that I use an external drive for this project.
Because the internal has more than enough to do running Mac OS X and the applications. It is constantly writing files. While DV video is at the lower end of the scale, it is still asking a lot of the drive's read and write head.
I always used external drives, but we had many problems with delays and processing problems.
At the very least, you should be using FireWire external drives. USB is no good for video as it delivers data in packets, not the sustained stream that video needs. The drives must also be formatted as Mac OS Extended. Windows FAT 16 of FAT 32 formatted drives have file size limits of 2 and 4 GB respectively. Anything larger is segemented and can cause problems on a Mac.

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http://www.dpreview.com/forums/thread/2638326

Audio and video are not running in sync

I'm having a problem with the video and sound not running together. When it first happened as any movie or tv show ect. would play the audio and Video would get further and further off as it would play. I reset my iPad and I thought the problem was fixed. But now they just are off by half a second to a second. It doesn't keep getting further apart like before but just stays consistently off. Why is this and what can I do. I'm a apple nubie and just got my iPad a week ago. I don't want mess anything up any further by tinkering.

Papatodd6464 wrote:
I'm having a problem with the video and sound not running together. When it first happened as any movie or tv show ect. would play the audio and Video would get further and further off as it would play. I reset my iPad and I thought the problem was fixed. But now they just are off by half a second to a second. It doesn't keep getting further apart like before but just stays consistently off. Why is this and what can I do. I'm a apple nubie and just got my iPad a week ago. I don't want mess anything up any further by tinkering.
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My audio and video are in sync, but get out of sync as it goes along?

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MASMAS
The first thing that we need to know are the properties of what you are putting on the Timeline. What works in another software does not necessarily work in Premiere Elements. Each program has its own supported formats.
a. What is the file extension for this file? .MOV or .MP4?
b. Does the iPad describe it as 1080p or 720p?
c. If you open Premiere Elements 12 and go to Edit Menu/Project Settings/General, what do you see for Editing Mode, Timebase, Frame Size, and Pixel Aspect Ratio, even if those field appear to be grayed out.
Two immediate troubleshooting avenues are going to be in the direction of...
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ATR Premiere Elements Troubleshooting: PE11: Accuracy of Automatic Project Preset (New Project Dialog) Setting
b. The iPad video being recorded with a variable frame rate instead of a constant one...the remedy then would probably be to take your video in a program like HandBrake to change the variable to a constant frame rate. And after that, import the corrected video into the Premiere Elements project which has the correct project preset (preferably set manual to assure the correct result).
Please see what you can put together in the way of video details, and we will sort this out.
Thanks.
ATR

HT204370 the audio and video are way off on my movie

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