HT204380 Cant use facetime on 5th gen.

Hey guys my husband and i just bought an ipod 5th gen and an ipad mini and we can seem to get the facetime to work on the Ipod 5th gen. We also have one Iphone 4 and an ipod 4th gen. The facetime works on the iphone ipod 4th gen and Ipad mini. They all use the same email so i dont know if maybe that has something to do with it, but if someone could please try and help me it would be great.
Thanks!

Using FaceTime
http://support.apple.com/kb/ht4319
FaceTime and iMessage Activation
http://support.apple.com/kb/TS4268
Trouble-shooting FaceTime
http://support.apple.com/kb/TS3367

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Please follow these directions to delete the Mail "sandbox" folder.
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Quit and relaunch Mail, and test. If the problem is resolved, you may have to recreate some of your Mail settings. You can then delete the folder you moved and close the Finder window. If you still have the problem, quit Mail again and put the folder back where it was, overwriting the one that may have been created in its place. Post your results.
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HT204380 Cant use facetime on 5th gen.

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