HT204380 Face time disconnects

Face time disconnects immediately as I try to call via wifi. Any help

Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime: Set-up, Use, and Troubleshooting Problems
http://tinyurl.com/32drz3d
 Cheers, Tom

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HT204380 Face Time Activation could not sign in. It keeps saying-please check your network connection and try again. But network is working just fine. What he wonts from me ;-) ???

face time users, plz...

Hey satellite0501,
Thanks for the question. I understand you are experiencing issues activating FaceTime. The following article may help to resolve these issues:
iOS: Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
Thanks,
Matt M.

HT204380 face time is not on my iphone 4s ? how it starts

i'm using iphone 4s & i can't find facetime on my i phone 4s please help me to find out how to start face time on my phoe

FaceTime is accessed through the contacts app unless you purchased your phone from a country in the Middle East as FaceTime has been forbidden by those governments.

HT204380 face time unable to activate

please help i am trying to get face time to work since i updated my ipod touch 4th gen face time wont activate keep putting user name and password in keeps giving error occured during activation try again
please help
checked my time setting are right wifi is connecting so its not because of that any help would be appreciated

You posted in the Using iPad forum, but you say you have an iPod Touch problem. Did you post in the wrong forum?
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime: Set-up, Use, and Troubleshooting Problems
http://tinyurl.com/32drz3d
 Cheers, Tom

HT204380 Face time

I have an iPad 2 and my husband have an iphon 4. He bought the iPhone 4 so when he is out of the country we can use face time. We are unable to connect. Can you tell me why? The problem is, that when we call FT ring and ring but we dont hear it . Please help

Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime: Set-up, Use, and Troubleshooting Problems
http://tinyurl.com/32drz3d
 Cheers, Tom

HT204380 Face time question

My new iPod touch is not letting me activate my face time on my iPod. What do I have to do to make it activate? And on apple.com I tried to make an apple id and this came up
We could not validate the information you provided for this product. Please click the button below to register a new product.

Hi,
I get the same error, when i tried to register my new iphone4
"We could not validate the information you provided for this product. Please click the button below to register a new product."
Can you assist in registering my new iphone4.
Just Checked the correctness of the serial number at Settings>General>About
Regds,
Vijesh

HT204380 Face Time, Ipad 4 from the UAE

Hi I just bought an Ipad 4 from the UAE and it doesn't have face time. Can someone please tell me how I can install face time onto my Ipad?

For that you would need to check with the place of purchase, to determine their return policy.

HT204380 Face time with the same account

I own an iPhone 5 and the iPad 2 on the same account gown can I FaceTime between the two

I can call my ipad with my iphone alll the time. That's how I check up on my kids at home when I"m at work. You just set up to your iphone's facetime setting with your phone number and set up your ipad's facetime settings with your apple id (in this case it's your email)

HT204380 Face time issue

I have a iPhone 4s and my daughter has an iPod 4. She can send a FaceTime session with me and we connect, but when I try to initiate from my phone it says her device is busy. Any suggestions?

No. FaceTime has been deactivated on that phone regardless of the location to which it is taken.

HT204380 face time doesn't connect

It used to work fine, know it just rings and doesnt connect, why is this?

Make sure both parties are running IOS 7.1.1
http://support.apple.com/kb/TS5419

Why does Face Time keep disconnecting during calls. Screen freezes up., why does Face Time keep disconnecting during calls. Screen freezes up.

Why does Face Time keep disconnecting during calls? The screen freezes after just a few seconds on Face Time and disconnects.

Close All Open Apps... Perform a Reset... Try again...
Reset (No Data will be Lost)
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430
Also... See Here > Troubleshooting FaceTime
Mac http://support.apple.com/kb/TS4185

My I PHONE'S Face Time was automatically disconnected after connecting

Dear all,
I m facing a big problem with my face time which is automatically disconnect after connecting... I try to reset my network with forget network and connect network again... It s doesn't use... what can I do to let it doing well ? Pls help me.. Thanks.

Hi raineekhor,
If you are having issues with FaceTime on your iPhone, you may find the following article helpful:
iOS: Troubleshooting FaceTime
http://support.apple.com/kb/ts3367
Regards,
- Brenden

HT204380 I am using iPad 2. How do I use face time using 3G connectivity?

I understand after iOS 6 Face time is possible with 3G cellular network. I tried but msg comes to connect to wifi to use face time.

On an iPad 2 you can only use it over wifi, it's currently only possible over 3G on an iPad 3 (and iPhone 4S or 5)

HT204380 How can I make a face time call from one country to another( supporsing both parties using iphone 4s). What will be the caller charges. If there is no charges as we use wifi, will there be a charge till connecting the call?

How can I make a Face Time call from one country to another( supporsing both parties using iphone 4s). What will be the caller charges. If there is no charges as we use wifi, will there be a charge till connecting the call?

FaceTime is free to use. You will not be charged for using FaceTime.

HT204380 i have a mac book pro and a i-pad 2. both of the devices have the same apple id and same mailing adress. if i want to make a face-time call from my mac book to i-pad 2. how can i do that?

i have a mac book pro and a i-pad 2. both of the devices have the same apple id and same mailing adress. if i want to make a face-time call from my mac book to i-pad 2. how can i do that?

You have to add another email address on one of the two devices that you can use as the "You can be reached for FaceTime at" contact address and then remove/uncheck the Apple ID email address as the contact address on that device. The way you are currently setup is like to trying to call yourself on your on phone - from your own phone.
Using the iPad as the example go to Settings>FaceTime>You can be reached for FaceTime at>Add another email address. Then add a working email address in the next window. Apple will verify the email. Go to the inbox of that email account, read and respond to Apple's email in order to complete the verification process.
Go back to Settings>FaceTime>Uncheck the Apple ID email address and make sure that the new email address is checked/selected (you will see it being verified again) and that new email address will be your contact address for the iPad.

HT204380 Face time disconnects

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