HT204380 FaceTime and iMessage
Why can't I activate FaceTime or iMessage on my iPad mini?
Hi krisrudy!
I have an article here for you that should be able to help you figure out the issue with your iMessage and FaceTime activation. That article can be found here:
iOS: Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/ts4268
Thanks for using the Apple Support Communities. Have a good one!
-Braden
Similar Messages
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Problems with FaceTime and iMessage, not activateD
Are you using a supported carrier? See this list for supported carriers: http://support.apple.com/kb/ht1937
FaceTime/iMessage use SMS messages sent to Apple's servers in the UK. If you are using a supported carrier and your account is properly provisioned for an iPhone, you should have no problem. If you are using an unsupported carrier, they may be blocking the international text message used for activation. -
HT204380 Cannot activate and use FaceTime and iMessage.
System will not accept correct Apple ID username and password. Cannot turn off applications and then turn them back on. Used to work fine on iOS 5.
iOS: Troubleshooting Messages
iOS: Troubleshooting FaceTime and iMessage activation
iOS: Troubleshooting FaceTime -
When I try to select my phone number as a way of FaceTiming and to iMessage me, it is blanked out in a light grey and will not let me select it as an option so I can only be contacted by my email but this isn't how I want to be contacted. Please help?
Hi there Scrivzy,
I would recommend taking a look at the information found in the article below.
iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
-Griff W. -
I keep getting an error message when trying to log on to FaceTime and iMessage on my iPad mini with wifi...Could not sign in. Please check your network connection and try again. Help!
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
For non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
Cheers, Tom -
Help! I received a message on my iPhone that "phone Number Added to iPad4 [NAME of IPAD] is now using [PHONE NUMBER] for FaceTime and iMessage" and it is not my iPad!! What do I do, how do I shut them out??
Use a strong password and set up Two Step Verification on your account.
http://support.apple.com/kb/ht5570 -
How do i use FaceTime and iMessage on Ipad and iPhone
I want to use FaceTime and iMessage on my iPhone and Ipad with the same Apple account but also with eachother.
Is this possible?Yes it is possible.
After you activate the apps on all of your devices with your Apple ID - you then have to add another email address at which you can be reached on all but one of the devices - and then remove your Apple ID email address as the contact address on those devices. You can keep the ID on one device as the address at which you can be reached.
It is really very simple to do, but this user posted this some type ago and it explains how to do it. You can also Google it and find other sites that explain it. But here you go ....
https://discussions.apple.com/thread/3395222 -
After upgrading my iphone to ios 6.0.1 i can't login with my id to use facetime and imessage
I found the solution.
1) Go here: http://www.apple.com/support/appleid/manage/
2) Click on Sign in to manage your Apple ID
3) Click on Manage your Apple ID
4) Type in your Apple ID and Password and click Sign in
5) Select Addresses from the left hand side
6) Click Edit
7) In country region type United Kingdom
8) Click Save at the bottom of the page
9) Go to your Apple Device Settings - General - International - Region Format - Select United Kingdom
10) Press the Home button
11) Log into Facetime and iMessage with your CORRECT APPLE ID AND PASSWORD
its .work now -
Iphone 5 - Since I have updated to ios7 my facetime and imessage is not working :( Please help!!
Since I have updated my software, my imessage and facetime is not activating. I have tried to reset the phone, holding the lock button and the home button, trying to connect it under different wifi. Nothing seems to be working, it is really frustrating as I am a big user of facetime & imessage and many of my messages are not being recieved due to imessage not working. If anyone has anyother ideas or tips how to help me out I would really really appreciate it!!
ThanksHello Sophia,
Thank you for the details of the issue you are experiencing with iMessage. If you are still experiencing the same issue, I recommend the following article:
iOS: Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
Thank you for using Apple Support Communities.
Best,
Sheila M. -
I am using Ipad3 and OS is upgraded. I tried to reset password still unable to open imessage and facetime. I am able to download from istore though. Tried everything i knew. Please suggest!
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
iOS: FaceTime is 'Unable to verify email because it is in use'
http://support.apple.com/kb/TS3510
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
Set Up Alert Sounds
http://www.quepublishing.com/articles/article.aspx?p=1873027&seqNum=3
Extra FaceTime IDs
http://tinyurl.com/k683gr4
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Troubleshooting iMessage Issues: Some Useful Tips You Should Try
http://www.igeeksblog.com/troubleshooting-imessage-issues/
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Fix Can’t Sign Into FaceTime or iMessage iOS 7
http://ipadtutr.com/fix-login-facetime-imessage-ios-7/
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/TS3970
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
How to Block Someone on FaceTime
http://www.ehow.com/how_10033185_block-someone-facetime.html
My Facetime Doesn't Ring
https://discussions.apple.com/message/19087457#19087457
How to watch FaceTime calls on the big screen with Apple TV
http://www.imore.com/daily-tip-ios-5-airplay-mirroring-facetime
Send an iMessage as a Text Message Instead with a Quick Tap & Hold
http://osxdaily.com/2012/11/18/send-imessage-as-text-message/
To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
How to Send SMS from iPad
http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
How to Receive SMS Messages on an iPad
http://yourbusiness.azcentral.com/receive-sms-messages-ipad-16776.html
Apps for Texting http://appadvice.com/appguides/show/apps-for-texting
You can check the status of the FaceTime/iMessage servers at this link.
http://www.apple.com/support/systemstatus/
Cheers, Tom -
IOS 6 disaster. Facetime and imessage not working. sync problems
Hi all.
I just wanted to know if anyone else has experienced so many bugs with iOS6?
Upgraded to an ipad 3 32GB wifi . Gave my dad ipad 2(restored and logged in with his apple id).
All was well. Then iOS 6 came along
I am able to log into my apple id but everytime i try to sign into facetime it says username or password is incorrect.
it worked a couple times but then stopped working again.
I am positive the password is correct.
I reset the password and am using the new one.
It is correct.
Restored the ipad.
worked for a while.. then the same thing
now i can't sync, Am getting an error message . Currently restoring the ipad again.
I am able to purchase items on itunes still on my desktop and my apple id seems to be working otherwise.
Facetime and imessage is not
please help?
anyone else experienced similiar issues with iOS6 ?
It should be mentioned that i couldn't purchase items directly from my ipad with the appstore for a period of time but it worked when i purchased through itunes on my desktop
Are these bugs associated with iOS6?
Again any help will be greatly appreciated
CheersI have the exact same problem!! it's been driving me crazy!! I have iPhone 4 but my iMessage works fine however.
Just the FaceTime doesn't work at all, my phone number is registered ,
just when I try to add my email (apple ID) to make the facetime works & activate .. I write down my email & password correctly , it says password is incorrect! =(((
I changed my password, I tried resetting the settings and turning on & off the phone and all. Nothing Works!!
this is one of MANY bugs I have after I updated (& made the most terrible mistake of my life) to iOS 6 !!
Apps are crashing & force closing including their new app store. Youtube application is vey slow. Maps aren't accurate not even half the quality of google maps. Screen freezes sometimes =((
I'm very disaapointed at Apple seriously!! this could be their one mistake that will drop down their whole legendary iPhone into the sewer! -
im a new apple user...my facetime and imessages do not seem to be working properly...although when it asks to sign in and i do get through that window but when the verification process comes i dont know what happens but i am sent back to the sign in window....please help.
I assume you have turned the Bluetooth on.... (Bluetooth not working).
On the iPad, try a reset (hold the power and home keys down until the Apple logo appears). I do not have an iPhone so I have no suggestion there.
Barry -
how do I have 1 apple id for the family to use in the iTunes and app store and a different apple id for iCloud and FaceTime and imessages?
See also Using your Apple ID for Apple services
specifically the section "Using one Apple ID for iCloud and a different Apple ID for Store Purchases". -
How to FaceTime and iMessage on multiple apple devices with one iTunes account
We recently received iPad 2's for Christmas and was looking for some advice on how to FaceTime and iMessage on multiple apple devices with One iTunes Account (Apple Id). I have created or attached other e-mail addresses to our apple id but do not know how to use them on the new devices. Our home MacBook Pro uses our main apple id for FaceTime. The iPads have been setup with the main apple id w/o being able to use FaceTime and iMessage.
Please Help...
I appreciate the help and support.P and V-
If you are trying to connect to someone with a different Apple ID, I think all the devices should work, but one at a time.
The problem is when you try to connect between two with the same Apple ID. Once the calling device tries to make the connection, it finds the second device to be "busy". That is where each needs to use a different E-Mail address when setting it up.
On iOS devices, when you press the Home button to exit an App, the App may still be active in the background, even when the device is sleeping. If FaceTime or iMessage is merely being active that way, it may be enough to "tie up" the E-Mail address.
From the Home screen, double click your Home button. You will see a list of recent Apps along the bottom of the screen. Press and hold on one of them until they start to wiggle. You will then see a red minus sign on each. Pressing the minus sign will remove an App from the list, and stop it from working in the background. (Click the Home button to stop the wiggling, and again to hide the recent Apps.)
Fred -
My new iPhone 5 won't let me log in my Apple ID to use FaceTime and iMessage
O Just got a new iPhone 5 I tryed loggong in to my apple id to use facetime and iMessage it will not connect I have tried using wifi and my service help
Howdy Cedigiam,
Thanks for using the Apple Support Communities.
From your post I understand you're receiving errors when trying to activate iMessage and FaceTime on your iPhone. To help resolve this issue, please follow the steps in the article below.
If you get an error when trying to activate iMessage or FaceTime - Apple Support
Take care,
Alex H.
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