HT204380 facetime will not activate on iphone 5

Iphone 5 will not activate facetime. Wifi is turned on and facetime is turned on. It only says waiting for activation. When you connect with a contact that has facetime and click on facetime it just keeps saying activating.

troubleshooting activation http://support.apple.com/kb/TS4268
troubleshooting facetime http://support.apple.com/kb/TS3367

Similar Messages

  • HT204380 FaceTime will NOT activate

    still waiting for activation for face time. using wifi, it keeps saying my id is wrong, my password is wrong, connection failed, or it jumps out of facetime. ***??

    http://support.apple.com/kb/TS4268?viewlocale=en_US&locale=en_US

  • Facetime will not activate on my iphone 5.  Screen says "waiting to activate".  Tried turning it off then on to no avail.  I'm on wifi.

    Facetime will not activate on my iphone 5.  Screen says "waiting to activate".  Tried turning it off then on to no avail.  I'm on wifi.

    That was the first thing I tried and all that happened was it took a picture of the screen (I saw that in my photos folder when the phone finally came back to life).
    I tried again with syncing it in itunes and it took a while but eventually it kinda reset itself and I did have to redo the set up again but it's working fine now.
    And surprisinly none of my data/pictures was lost which was odd as I heard that doing the restore would delete it all.
    Thankfully it's sorted out now. Was really worried for a second that something was seriously wrong. I've only had this phone for 3 months so it would have been awful having to pay for a replacement.

  • IMessage and FaceTime will not activate.

    I have an iPhone 4S iOS 6.1.3 on Verizon. My iMessage and FaceTime will not activate.
    I have wiped my phone multiple times trying both setting up as a new iPhone and restoring from back up.
    I've also reset the settings and network settings.
    Any help would be appreciated.

    To activate you need to be able to send SMS and in some cases that is an international SMS.  The SMS is hidden and goes to a numbe rin the UK starting with +44.  Are you able to send international SMS?  Check with your carrier.  Read http://support.apple.com/kb/ts4268

  • Imessage will not activate on Iphone 5, iOS 6.0.2.

    Imessage will not activate on iphone 5, iOS 6.0.2. My apple ID and password are correct, and I have wifi. I try to log in and it says "could not sign in. please check your wireless connection and try again". Help!

    You could try activating it while connected to a different wifi network.  You could also see if your router has a firmware update available and changing your router's settings to use Google's public DNS to see if that helps (see https://developers.google.com/speed/public-dns/docs/using).

  • HT5934 after downloading iso7 my imessage and FaceTime will not activate.  it says to sign in with apple id then after trying to do that imassage says could not sign in please check network connection. i need message!! can anyone help?

    After downloadinf iso 7 my imessage and facetime will not activate.  It says to sign in using itunes password then when I try  imessage says it could not sign in please check network connection.  My network says its connected??????

    see if this helps
    http://support.apple.com/kb/TS4268
    Peace, Clyde

  • Slider on facetime will not activate

    When I get called on face time the slider will not activate so I wait until  the caller hangs up and call them back

    Hi kenparkes.,
    Thanks for using Apple Support Communities. Based on what you stated, it sounds like the touchscreen is not working with the slider when using FaceTime. I would recommend that you read these articles, they may be helpful in troubleshooting your issue.
    If the screen on your iPhone, iPad, or iPod touch doesn't respond to touch - Apple Support
    Use iTunes to restore your iOS device to factory settings - Apple Support
    Cheers,
    Mario

  • Hi I have an iPhone 4S and iMessage or FaceTime will not activate. Even if I switch it off and and switch back on. I get an SMS with the following kind of message. null5245472d524553503f763d333b723d34663866363832353b6e3d2b323534373030303036343 6333b733d30

    Every time I try to activate face time or iMessage it return s with an SMS containing the following null5245472d524553503f763d333b723d34663866363832353b6e3d2b323534373030303036343 6333b733d30323532324143323037464646464646464633323034354630434242383838413032353 931433836453844354139343542334635303138303936
    The numbers are different every time though. I have tried rebooting the iPhone using power and home button. Tried restoring it. Tried erase all content and settings
    Tried reset all settings. Tried reset network settings. It was working flawlessly before the update. And also it works with my email address it just doesn't work with my phone number. I cannot understand the problem.  Any help is greatly appreciated. Thanks.

    DO you have a texting plan that provides for international SMS?
    ACTIVATING FACETIME AND IMESSAGES
    Activating Facetime and Imessages on your phone requires the ability to send SMS messages and depending upon where you are that might be an international SMS.  Check with your carrier to see if your plan supports sending of international SMS messages.  If you are having trouble activating Facetime or Imessages turn them both off on your device and reset the device (Hold down the Sleep/Wake button and the home button together until the apple logo appears (ignore the ON/OFF slider) then let both buttons go and wait for device to restart (no data will be lost)).  Wait for the device to restart and wait a minute and turnFacetime and imessage back on and wait for activation.  If that does not fix things read the following articles:
    http://support.apple.com/kb/TS4268
    http://support.apple.com/kb/ts3367

  • Facetime will not activate now in NZ on Voda iOS 4.2.1 tried everything.

    iPhone 4, not jailbroken. 4.2.1 installed, latest carrier settings, was working fine used facetime a few weeks ago.
    Issue, hangs on the activation part. waiting for activation, for over 2 days now.
    I have:
    Hard Reset.
    Restored Fully with no apps.
    Restored to backup when it was working.
    turned off facetime, caller id, switched off, and switched back on caller id and facetime, and rung another iphone 4.
    Reset all settings.
    Turned off wifi, 3g, etc.
    Turned on wifi, off 3g.
    turned off wifi, just on 3g.
    And banged my head repeatedly against a wall.

    This problem has been fairly widespread after the 4.2.1 update. Voda NZ's techs have already contacted Apple directly, and they've said they should have a solution tomorrow (29 November).
    Apparently there's an issue with the FaceTime activation server in the UK. Activation SMSes are being sent to the server, but the server isn't responding.

  • I am connected to the internet but my facetime will not activate

    So I tried to log into my apple id to turn on my facetime but a pop up will say that I need to check my network connection and try again but Im fully connected to the internet. What do i do? Please help me.

    How are you connected to the Internet?  Wifi? Cel? Maybe your router is the problem. Are you able to browse using Safari?

  • FaceTime will not activate

    Hi,I cannot get FaceTime to activate.It keeps telling me to check my connection.What should I do next?

    1. Make sure software is up to date
    2. Make sure FaceTime is enabled; Settings>FaceTime
    3. Make sure Date and Time is correctly set; Settings>General>Date and Time>Set Automatically>On
    4. Make sure Push Notification is enabled
    5. Make sure phone number or email address is correct
    6. Hold the Sleep and Home button down (together) until you see the Apple Logo

  • My iMessage and FaceTime will not activate.. Help!?

    I have tried several options of leaving the phone for 24 hours, I have tried resetting the network seething and nothing has helped so far, any suggestions as this is seriously frustrating!?

    Sounds like you've tried this article already : http://support.apple.com/kb/TS4268
    If nothing there helps you, you will need to contact apple support: https://www.apple.com/support/contact/

  • Imessage and facebook will not activate

    I have changed my apple ID password, and since then my imessage and facetime will not activate, it says: "Could not sign in. Please check your network and try again." My internet connection is fine, my username/new password have been entered correctly, my time/date are correct, I have the latest software installed, and I have turned it on and off again, yet the same problem keeps arising.
    Could anybody help (I have the iphone 5, if this helps).
    Thank you in advance.

    iOS: Troubleshooting FaceTime and iMessage activation

  • Facetime will not log in?! - New ipod - Help!

    I can not figure out for the life of me why facetime will not activate! I have successfully set up a apple id and am logged into that fine...but when I click facetime on new ipod touch it keeps giving me message: "can not sign in please check your network connection and try again"
    But that makes no sense...Apple ID is fine and I have strong wifi where I am. I am surfing web just fine...but facetime will not activate. What can I do??
    Thanks in advance!!

    concort wrote:
    ... apple tech support.... said that their servers are over-taxed today ... doesn't make sense ...
    It sounds reasonable to me. However, it is clear that you do not like the answer.
    At this point your alternatives seem to be:
     • try again later or
     • trade your iPod for a device that works the way you want.
    I'll try again later but thought many more of you could use this info ...
    Wise choice. Thanks for sharing the server load info. I expect it will help others.
    Cheers,
    Jim
    Message was edited by: EZ Jim
    Mac Pro Quad Core (Early 2009) 2.93Ghz Mac OS X (10.6.5); MacBook Pro (13 inch, Mid 2009) 2.26GHz (10.6.5)
    LED Cinema Display; G4 PowerBook 1.67GHz (10.4.11); iBookSE 366MHz (10.3.9); External iSight; iPod4touch4.2.1

  • IPad (Retina) on iOS 6.01 bought in UK and brought to Dubai, iMessage and Facetime activated and worked in the UK but now will not activate at all. Can anyone help...

    Hi
    I got an iPad (Retina) on iOS 6.01 as a gift in the UK and brought to Dubai.
    My Facetime/iMessage activated and worked in the UK just fine but now (even with VPN) will not activate at all.
    Can anyone help...

    Hi Bob
    With all due respect I think you are missing my point.
    I'm aware that on Apple devices bought in UAE these apps are blocked and theres nothing that can be done there. My device is bought in the UK so it has Facetime and it worked fine.
    I know categorically that iMessage works in Dubai without issue for almost everyong I know on an iPhone, I also know from seeing it that Facetime + VPN works as this gives your device a UK IP.
    My question is not the obtaining of these apps but why even with a VPN mine are not working when others in Dubai are?
    Thanks

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