HT204380 Facetime

My husband has an iPod touch and I the iPad, we are trying to use face time and can't get it to work. Any tips?

http://support.apple.com/kb/TS3367

Similar Messages

  • HT204380 FaceTime may not be available on devices purchased or used in certain countries

    IPHONE 4S PURCHASED FROM MIDDLE EAST, BUT NOW USING AT INDIA.
    GUIDE ME HOW TO GET FACETIME.
    I AM USING IMESSAGE & ITS WORKING FINE.

    FaceTime is not available on iPhones sold in the Middle East.  The local governments prohibit FaceTime so these iPhones have FaceTime disabled and there is no way to enable it even if the iPhones are used in other countries.

  • HT204380 FaceTime Activation An error occurred during activation

    Trying to log into FaceTime on a new iPod Touch. When I enter my apple id and pass, I get the following error message. "FaceTime Activation...An error occurred during activation. Try Again." I know the apple id and pass are correct, any suggestions.

    You may have tried this already, but I was having this same issue too, I messed with it for about an hour, then restarted my phone and signed in again and it worked. Hope it works for you too.

  • HT204380 Facetime Activation: Could not verify the email address. Please re-enter and try again.   Tried so many times,even changed my appe ID and purchased a new facetime for iMac running 10.8.4 Mountain Lion,yet still same outcome. Can somebody help me?

    Facetime Activation: Could not verify the email address. Please re-enter and try again.   Tried so many times,even changed my appe ID and purchased a new facetime for iMac running 10.8.4 Mountain Lion,yet still same outcome. Can somebody help me?

    I have the same problem. FaceTime works fine on my iMac but when trying to use FaceTime on my Macbook Air, I have the same issue you describe.

  • HT204380 facetime problem

    After i update my iphone 4s to iOS 6.1 i am not able to use facetym. Its always connection lost even my wifi network is ok. my mobile number is registered on facetym but it is not even working instead my apple id or email must be registered.

    Sounds like you iPad or the receiver's iPad is dropping the wifi signal.
    Using FaceTime http://support.apple.com/kb/ht4319
    Troubleshooting FaceTime http://support.apple.com/kb/TS3367
    The Complete Guide to FaceTime: Set-up, Use, and Troubleshooting Problems
    http://tinyurl.com/32drz3d
     Cheers, Tom

  • HT204380 FaceTime and iMessage

    Why can't I activate FaceTime or iMessage on my iPad mini?

    Hi krisrudy!
    I have an article here for you that should be able to help you figure out the issue with your iMessage and FaceTime activation. That article can be found here:
    iOS: Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/ts4268
    Thanks for using the Apple Support Communities. Have a good one!
    -Braden

  • HT204380 FaceTime for Mac error message

    I'm getting an error message that reads "FaceTime has not received any video from the connected camera.  Restarting your computer max fix this issue" in the last 2 days.  All software is updated.  Help!!

    On your Mac, it will be in the Applications folder if it isn't restricted where you live.
    What settings do you want to change?

  • HT204380 facetime icon not showing in settings anymore

    My facetime icon not showing in the main page & settings anymore...I am using an iPod touch 4th gen...please help!

    thanks!

  • HT204380 FaceTime connects ok but rings out when sending call. But no sound when receiving incoming call  have checked all the settings and sounds any suggestions

    FaceTime connects ok and rings out when sending call but no ringing sound when receiving incoming calls

    Using FaceTime http://support.apple.com/kb/ht4319
    Troubleshooting FaceTime http://support.apple.com/kb/TS3367
    The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
    http://tinyurl.com/a7odey8
    Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/TS4268
    Using FaceTime and iMessage behind a firewall
    http://support.apple.com/kb/HT4245
    iOS: About Messages
    http://support.apple.com/kb/HT3529
    Set up iMessage
    http://www.apple.com/ca/ios/messages/
    Troubleshooting Messages
    http://support.apple.com/kb/TS2755
    Setting Up Multiple iOS Devices for iMessage and Facetime
    http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
    FaceTime and iMessage not accepting Apple ID password
    http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
    Unable to use FaceTime and iMessage with my apple ID
    https://discussions.apple.com/thread/4649373?tstart=90
    My Facetime Doesn't Ring
    https://discussions.apple.com/message/19087457
    For non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
    How to Send SMS from iPad
    http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
     Cheers, Tom

  • HT204380 FaceTime freezes and sound cuts out since updating I Pad2 with IOS7.0.2. Is anyone else having this?

    FaceTime freezes and sound cuts out since updating I Pad2 with IOS7.0.2. Is anyone else having this?

    reset all settings
    settings- general- reset - reset all settings
    now reconnect to wifi
    settings - wifi- click network name - enter password - join
    if issue persists backup info and restore via itunes
    Peace, Clyde

  • HT204380 facetime rings, but will not connect

    facetime rings in to Mac, Ipad, or Iphone but will not connect

    If the troubleshooting section doesn't help, there is a contact link.
    FaceTime

  • HT204380 facetime no sound can not hear the person

    Facetime can not hear the person

    Hi Jemson555,
    Welcome to the Support Communities!
    First, I would suggest restarting and resetting your iPad mini:
    iOS: Turning off and on (restarting) and resetting
    http://support.apple.com/kb/HT1430
    If these two options don't resolve your issue, then see page 119 in the iPad User Guide to Reset All Settings
    manuals.info.apple.com/MANUALS/1000/MA1595/en_US/ipad_user_guide.pdf
    Go to Settings > General > Reset, then choose an option:
    Reset All Settings: All your preferences and settings are reset.
    iOS: Troubleshooting FaceTime
    http://support.apple.com/kb/ts3367
    Happy New Year!
    - Judy

  • HT204380 FaceTime won't connect

    FaceTime connects sometimes but not others does anyone know why?

    Using FaceTime http://support.apple.com/kb/ht4319
    Troubleshooting FaceTime http://support.apple.com/kb/TS3367
    The Complete Guide to FaceTime: Set-up, Use, and Troubleshooting Problems
    http://tinyurl.com/32drz3d
     Cheers, Tom

  • HT204380 facetime "registration" problem?

    I've been using facetime on my air for a year with no problem, but suddenly i've been asked to register. i sign into my mac account & then get this message, repeatedly: "the server encountered an error processing registration. please try later." please help!?!

    Hello LM1,
    I found an article that might help with the FaceTime registration issue you are experiencing on your Mac.  I recommend following these steps:
    Activating FaceTime for Mac
    Use your Apple ID to register and use FaceTime. FaceTime registration validates your Apple ID and email address for use with FaceTime.
    If you are unable to activate FaceTime, try the following:
    Sign in to FaceTime for Mac using a valid Apple ID. After you validate the email address for use with FaceTime, other FaceTime users can connect to you using that email address. If you encounter issues registering or using an Apple ID account:
    Ensure that you have an active Internet connection.
    Verify that you are using a valid Apple ID at appleid.apple.com. You can also create an Apple ID or reset your password from this website.
    Check that your email address is verified in FaceTime > Preferences.If FaceTime > Preferences shows your email status as "verifying," follow the instructions in the verification email that was sent to complete the process.
    Toggle FaceTime off and on in FaceTime > Preferences.
    If still unable to Sign In follow the instructions in FaceTime, Game Center, Messages on OS X: Troubleshooting Sign in
    You can find the full article here:
    FaceTime for Mac: Troubleshooting FaceTime
    http://support.apple.com/kb/ts4185
    Thank you for posting in the Apple Support Communities.  
    Best,
    Sheila M.

  • HT204380 facetime stopped working

    Suddenly, FaceTime stopped working on both my computer (I have a Mac Air) and my iPhone4.
    Any ideas why this might have happened?

    FACETIME ISSUES
    Devices capable of running iOS 7 must be upgraded to iOS 7.0.4 or later, while devices unable to run iOS 7, such as the fourth-generation iPod touch, must upgrade to iOS 6.1.6.
    If you started to have issues making or receiving FaceTime calls after April 16, 2014, your device or your friend's device may have encountered a bug resulting from a device certificate that expired on that date. Updating both devices to the latest software will resolve this issue.
    If you're using iOS 7.0.4 or later or iOS 6.1.6, this issue doesn't affect you.
    If you're using these versions of OS X or FaceTime for Mac, this issue doesn't affect you:
    - OS X Mavericks v10.9.2 or later
    - OS X Mountain Lion v10.8 with the latest security updates
    - OS X Lion v10.7 with the latest security updates
    - FaceTime for Mac version 1.0.5 or later for Mac OS X v10.6
    While FaceTime does work with iOS 6.1.6, that particular update is not available to recent devices that are able to run iOS 7, which means iOS 6 users with newer devices who wish to access FaceTime must upgrade to iOS 7. Read http://support.apple.com/kb/TS5419

  • HT204380 facetime for mac

    how do i change settings for facetime on my mac, i cant seem to find facetime

    On your Mac, it will be in the Applications folder if it isn't restricted where you live.
    What settings do you want to change?

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