HT204380 Hello, I buy 4S but there is no FaceTime application at all. I have even search in the my phone could not able to find. What should I do to have FaceTime software or application ? need a help ASAP

Hello, I buy 4S but there is no FaceTime application at all. I have even search in the my phone could not able to find. What should I do to have FaceTime software or application ? need a help ASAP

You probably purchase your phone in a country where the government has banned FaceTime, such as Saudi Arabia.

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I have been trying to update to iOS 5 and every time I hit update it says, " There was a problem downloading the software for the iPhone. The network connection could not be established." What do I need to do to update to solve this problem?

I have been trying to update my iPhone 4 with iOS 5 for about 30 minutes and I keep getting the same thing. It says,"There was a problem downloading the software for the iPhone. The network connection could not be established." What do I need to do to solve this problem?

iOS: Resolving update and restore alert messages
For error -50: See error 13 and 14:
Error 13 and 14: These errors are typically resolved by performing one or more of the steps listed below:
Perform USB isolation troubleshooting, including trying a different USB port directly on the computer. See the advanced steps below for USB troubleshooting.
Put a USB 2.0 hub between the device and the computer.
Try a different USB 30-pin dock-connector cable.
Eliminate third-party security software conflicts.
There may be third-party software installed that modifies your default packet size in Windows by inserting one or more TcpWindowSize entries into your registry. Your default packet size being set incorrectly can cause this error. Contact the manufacturer of the software that installed the packet-size modification for assistance. Or, follow this article by Microsoft: How to reset Internet Protocol (TCP/IP) to reset the packet size back to the default for Windows.
Connect your computer directly to your Internet source, bypassing any routers, hubs, or switches. You may need to restart your computer and modem to get online.
Try to restore from another known-good computer and network.

Why everytime when i try to download iTunes it says " there is a problem with this Windows Installer package. A program required for this install to complete could not be wrong". What should i do to download it?

Why everytime when i try to download iTunes it says " there is a problem with this Windows Installer package. A program required for this install to complete could not be wrong". What should i do to download it?

Repair your Apple software update.
Go to START/ALL PROGRAMS/Apple Software Update. If it offers you a newer version of Apple Software Update, do it but Deselect any other software offered at the same time. Once done, try another iTunes install
If you don't find ASU, go to Control Panel:
START/CONTROL PANEL/Programs n Features/highlight ASU and click REPAIR,

HT1386 I can't synchronise phone 5s with mac book pro. mac message me : the i phone could not be synchronised because this computer is no longer authorised for purchased items that are on this i phone. then go and authorised mac but keep send me the same

I can't synchronise phone 5s with i tunes . mac message me : the i phone could not be synchronised because this computer is no longer authorised for purchased items that are on this i phone. then go and authorised mac but keep send me the same message.

Hi john,
Follow the troubleshooting steps in this article:
http://support.apple.com/kb/ts1389
Cheers,
GB

What does error message "a server with the specified hostname could not be found" mean? I'm a bit of a newbie to this can you help. Thanks

Hi Folks
Not to good at this techno stuff have a message on my phone saying "a server with the specified hostname could not be found" can anyone tell me what this means and how to fix it?
Thanks

Hi on several apps, eg local paper, can get printed word but no photos or media etc.

HT1212 i have done all of these steps more than once and my iphone is continuing to be disabled. my computer shows "the iphone server could not be contacted." what do i do? i am in desperate need of my iphone to no longer be disabled!

I have completed the steps given to me to have my iphone 5 no longer be disabled. I have completed the steps multiple times but my computer continues to say "The Iphone spftware update server could not be contacted." I have officially ran out of patience and I am in need of some assistance. I have never disabled my Iphone before and i am having some difficulties trying to get it restored. Please give me any helpful tips possible!!!!
Thanks, Iphone 5 lover

Temporarily disable any security software on the computer.

HT4623 My wi fi is greyed out and even after following the instruction I am not able to connect tommy wi fi. This article is not helpful what should I do ????????

Wi fi is greyed out and not able to initiate my home wifi Tahoe with I phone 4s

Did you follow all the steps in the article below?
iOS: Wi-Fi settings grayed out or dim

I have a ! before most of the tracks in my library, they were not there before. When I click on the ! it says 'could not be used because the original file could not be found. Would you like to locate it?

I have a ! before most of the tracks in my library, they were not there before. When I click on the ! it says 'could not be used because the original file could not be found. Would you like to locate it?

Also see here for more help and information: iTunes: Finding lost media and downloads
B-rock

HT4623 I have an ipad 64GB (first generation) and could not do upgrades on it. What can i do and how can you help? I need to dowload some business applications but requires 6.0 iOS and up but I have 5.1.1. iOS. please help

I have an ipad 64GB (first generation) and could not do upgrades on it. What can i do and how can you help? I need to dowload some business applications but requires 6.0 iOS and up but I have 5.1.1. iOS. please help

iOS 5.1.1 is the last version an iPad 1 can run. If you need to run iOS 6 or later, you'll need a newer iPad.
Regards.

Hello, my ipad mini doent work i charged it till the next day and it didn't work i charged it again till the next day and it didn't work what should i do i didn't use my ipad for three days please i need help????

hello, my ipad mini doent work i charged it till the next day and it didn't work i charged it again till the next day and it didn't work what should i do i didn't use my ipad for three days please i need help????

Didn't work in what way. Are you unable to start it up? Does it start but then freezes? Does the screen stay black when you turn it on?
Try this - press the home and power buttons and keep pressing them until the apple logo appears.

This morning i tried to restore my ipod and it said:"the ipod "ipod cannot be restored at this time because the ipod software update server could not be contacted or is temporarily unavalible." i have no idea what to do and i need help

this morning i tried to restore my ipod and it said:"the ipod "ipod cannot be restored at this time because the ipod software update server could not be contacted or is temporarily unavalible." i have no idea what to do and i need help.

Update Server
Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- For one user uninstalling/reinstalling iTunes resolved the problem
- Try on another computer/network
- Wait if it is an Apple problem

HT4623 i have downloaded and installed the new ios7 software on my iphone 4s but im having trouble getting through the activation process i keep getting the message "iphone could not be activated because the activation server cannot be reached"? help??

I have downloaded and installed the new ios7 software on my iphone 4s but im having trouble getting through the activation process i keep getting the message "iphone could not be activated because the activation server cannot be reached"? any suggestions?

The activation servers are probably overloaded with everyone trying to update to iOS 7 today. You might need to wait and try again later.

Hello. I am using OS X v.10.8.2. Reinstalled Java 1.6.0_37 from Apple Inc. after uninstalling Java7. However, "you need to download the java runtime environment" continues to appear. What should I do?

Hello. I am using OS X v.10.8.2. Reinstalled Java 1.6.0_37 from Apple Inc. after uninstalling Java7. However, "you need to download the java runtime environment" continues to appear. What should I do?
Java Test indicates that Java 6 is running well on my Mac. But when trying to run online applications the mentioned error message appears.
Thanks for your help!
Eernestojuan

Hi, Thanks for that further bug description In Your Last Message That Describes The Problem I Am Having perfectly and is exactly the same for me.
unfortunately that fix for my camera Powershot G6 does not work or apply as the view pictures switch is different on G6 is not usable during download as once you plug in DC/USB cable it turns off, and makes no diff and problem still exists exactly as you just described.
thanks anyways "Selz Boy"
it has been 17 days since apple promised to get back to me within 3-5 days hopefully with a solution, but I have still not heard from them.
They blew me off, i guess, probably i will have to wait for new Yosemite OS update, which they pre-warned me could take as much as 6 months.
I cannot believe apple released this new update with such major bug issues for camera downloads and that horrible "Photos" pgm which has all sorts of downgrades in features, usefulness and new bugs compared to iPhotos which I just finally got used to and was much better software.
I am starting to lose faith in Apple and I am getting that Microsoft "FEEL" like I used to have when I was a PC user, which was why I originally switched to Apple computers in first place.
Oh well got my fingers crossed here.
Thankfully the memory card reader solution is working well, but cost me $45.

Hi support please help me to sync my ipod and iphone 5 . Since i have installed new itunes version 12 , i am not able to sync to transfer data to my devices through itunes. I think there is some issue with tunes new version .kindly support ASAP. Ra

Hi support please help me to sync my ipod and iphone 5 . Since i have installed new itunes version 12 , i am not able to sync to transfer data to my devices through itunes.
I think there is some issue with tunes new version .kindly support ASAP.
Rachna khanna
[email protected]

you might need to buy a new cable from the apple store.

Initially I had downloaded Document 2 (Free) application to view my doc, ppt and xls files. I was not able to edit the files so there was an option for upgrade the Document-2 free to paid version. I have upgraded the Document 2 application.

Initially I had downloaded Document 2 (Free) application to view my doc, ppt and xls files. I was not able to edit the files so there was an option for upgrade the Document-2 free to paid version. I have upgraded the Document 2 application. But on my iPad now there are to application present Docemnt-2 (Free) and Document-2. I am not able to open any existing document using the upgraded version of application. How do I connect all the existing txt,PPT,XLS doccument to the new upgraded Document-2 application and then to edit it on my iPad.

As suggested I had deleted the free application and did a hard restart the iPad. I have again copied the document using iTunes. But I am not able to edit any document using this app. Document 2 (paid version) supports editing features of the txt/ xls /ppt files. Is there any problem while loading the Document 2 app. If I reload then do I need to purchase again?

HT204380 Hello, I buy 4S but there is no FaceTime application at all. I have even search in the my phone could not able to find. What should I do to have FaceTime software or application ? need a help ASAP

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