HT204380 How can I make the screen full screen when I am calling?

How can I make the screen full screen when I am calling on Facetime on a Macbook Pro Laptop?

Ok but if the iPhone 5s and 5 can go full screen the why can't the iPad Air as it too is new the problem shouldn't be hard to solve as I have looked the apple site and it show it just fine in full screen so I'm sure you understand when I say there is most definitely away of doing it so can Apple just sort it out I'm always telling my m8 how good Apple devices are and I've been let down on this so come on fix it PLEASE

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    | Id | Operation | Name | Rows | Bytes | Cost |
    | 0 | SELECT STATEMENT | | 2104 | 3667K| 37696 |
    | 1 | UNION-ALL | | | | |
    | 2 | NESTED LOOPS OUTER | | 2103 | 3665K| 37683 |
    | 3 | VIEW | | 2103 | 3616K| 35580 |
    | 4 | NESTED LOOPS OUTER | | 2103 | 823K| 35580 |
    | 5 | NESTED LOOPS OUTER | | 2103 | 774K| 33477 |
    | 6 | NESTED LOOPS OUTER | | 2103 | 685K| 31374 |
    | 7 | NESTED LOOPS | | 2103 | 636K| 29271 |
    | 8 | NESTED LOOPS | | 2103 | 603K| 27168 |
    | 9 | NESTED LOOPS OUTER | | 2103 | 558K| 25065 |
    | 10 | NESTED LOOPS OUTER | | 2103 | 515K| 22962 |
    | 11 | NESTED LOOPS | | 2103 | 472K| 20859 |
    | 12 | NESTED LOOPS | | 2103 | 429K| 18756 |
    | 13 | NESTED LOOPS OUTER | | 4826 | 890K| 13930 |
    | 14 | NESTED LOOPS OUTER | | 4826 | 848K| 9104 |
    | 15 | NESTED LOOPS | | 4826 | 754K| 4278 |
    |* 16 | TABLE ACCESS FULL | COM_RPTORGANIZATION | 75 | 1050 | 3 |
    | 17 | TABLE ACCESS BY INDEX ROWID | VHD_CALLDESK | 64 | 9344 | 57 |
    |* 18 | INDEX RANGE SCAN | VHD_CALLDSK_ORGID | 2476 | | 7 |
    | 19 | VIEW PUSHED PREDICATE | | 1 | 20 | 1 |
    |* 20 | FILTER | | | | |
    | 21 | TABLE ACCESS BY INDEX ROWID | VHD_CALLDESK_HISTORY | 1 | 20 | 2 |
    |* 22 | INDEX RANGE SCAN | VHD_CALLDSK_HIST_CALLID_IDX | 1 | | 1 |
    |* 23 | FILTER | | | | |
    | 24 | SORT GROUP BY NOSORT | | 1 | 12 | 2 |
    | 25 | TABLE ACCESS BY INDEX ROWID | VHD_CALLDESK_HISTORY | 1 | 12 | 2 |
    |* 26 | INDEX RANGE SCAN | VHD_CALLDSK_HIST_CALLID_IDX | 1 | | 1 |
    | 27 | TABLE ACCESS BY INDEX ROWID | VHD_CALLMODE | 1 | 9 | 1 |
    |* 28 | INDEX UNIQUE SCAN | VHD_CALLMOD_MODID_PK | 1 | | |
    | 29 | TABLE ACCESS BY INDEX ROWID | VHD_APPLICATIONS | 1 | 20 | 1 |
    |* 30 | INDEX UNIQUE SCAN | VHD_APPL_APPLID_PK | 1 | | |
    | 31 | TABLE ACCESS BY INDEX ROWID | VHD_CALLTYPES | 1 | 21 | 1 |
    |* 32 | INDEX UNIQUE SCAN | VHD_CALLTYP_ID_PK | 1 | | |
    | 33 | TABLE ACCESS BY INDEX ROWID | VHD_TEAMS | 1 | 21 | 1 |
    |* 34 | INDEX UNIQUE SCAN | VHD_TEAMID_PK | 1 | | |
    | 35 | TABLE ACCESS BY INDEX ROWID | VHD_ENVIRONMENT | 1 | 21 | 1 |
    |* 36 | INDEX UNIQUE SCAN | VHD_ENV_APLENVID_PK | 1 | | |
    | 37 | TABLE ACCESS BY INDEX ROWID | VHD_MODULES | 1 | 22 | 1 |
    |* 38 | INDEX UNIQUE SCAN | VHD_MOD_APLMOD_ID_PK | 1 | | |
    | 39 | TABLE ACCESS BY INDEX ROWID | COM_ORGANIZATION | 1 | 16 | 1 |
    |* 40 | INDEX UNIQUE SCAN | COM_ORG_PK | 1 | | |
    | 41 | TABLE ACCESS BY INDEX ROWID | LCC_USERINFO_DETAILS | 1 | 24 |
    |* 42 | INDEX UNIQUE SCAN | LCCUSERINFOIND | 1 | | |
    | 43 | TABLE ACCESS BY INDEX ROWID | LCC_USERINFO_DETAILS | 1 | 43 |
    |* 44 | INDEX UNIQUE SCAN | LCCUSERINFOIND | 1 | | |
    | 45 | TABLE ACCESS BY INDEX ROWID | LCC_USERINFO_DETAILS | 1 | 24 | 1
    |* 46 | INDEX UNIQUE SCAN | LCCUSERINFOIND | 1 | | |
    | 47 | TABLE ACCESS BY INDEX ROWID | LCC_USERINFO_DETAILS | 1 | 24 | 1
    |* 48 | INDEX UNIQUE SCAN | LCCUSERINFOIND | 1 | | |
    | 49 | NESTED LOOPS OUTER | | 1 | 1785 | 13 |
    | 50 | VIEW | | 1 | 1761 | 12 |
    | 51 | NESTED LOOPS OUTER | | 1 | 1656 | 12 |
    | 52 | NESTED LOOPS OUTER | | 1 | 1632 | 11 |
    | 53 | NESTED LOOPS OUTER | | 1 | 1608 | 10 |
    | 54 | NESTED LOOPS | | 1 | 1565 | 9 |
    | 55 | NESTED LOOPS | | 1 | 1549 | 9 |
    | 56 | NESTED LOOPS | | 1 | 1535 | 9 |
    | 57 | NESTED LOOPS OUTER | | 1 | 1513 | 8 |
    | 58 | NESTED LOOPS OUTER | | 1 | 1492 | 7 |
    | 59 | NESTED LOOPS | | 1 | 1471 | 6 |
    | 60 | NESTED LOOPS | | 1 | 1450 | 5 |
    | 61 | NESTED LOOPS OUTER | | 1 | 1430 | 4 |
    | 62 | NESTED LOOPS OUTER | | 1 | 1421 | 3 |
    | 63 | TABLE ACCESS FULL | VHD_CALLDESK_ARCHIVE | 1 | 1401 | 2 |
    | 64 | VIEW PUSHED PREDICATE | | 1 | 20 | 1 |
    |* 65 | FILTER | | | | |
    | 66 | TABLE ACCESS BY INDEX ROWID | VHD_CALLDESK_HISTORY | 1 | 20 | 2 |
    |* 67 | INDEX RANGE SCAN | VHD_CALLDSK_HIST_CALLID_IDX | 1 | | 1 |
    |* 68 | FILTER | | | | |
    | 69 | SORT GROUP BY NOSORT | | 1 | 12 | 2 |
    | 70 | TABLE ACCESS BY INDEX ROWID| VHD_CALLDESK_HISTORY | 1 | 12 | 2 |
    |* 71 | INDEX RANGE SCAN | VHD_CALLDSK_HIST_CALLID_IDX | 1 | | 1 |
    | 72 | TABLE ACCESS BY INDEX ROWID | VHD_CALLMODE | 1 | 9 | 1 |
    |* 73 | INDEX UNIQUE SCAN | VHD_CALLMOD_MODID_PK | 1 | | |
    | 74 | TABLE ACCESS BY INDEX ROWID | VHD_APPLICATIONS | 1 | 20 | 1 |
    |* 75 | INDEX UNIQUE SCAN | VHD_APPL_APPLID_PK | 1 | | |
    | 76 | TABLE ACCESS BY INDEX ROWID | VHD_CALLTYPES | 1 | 21 | 1 |
    |* 77 | INDEX UNIQUE SCAN | VHD_CALLTYP_ID_PK | 1 | | |
    | 78 | TABLE ACCESS BY INDEX ROWID | VHD_TEAMS | 1 | 21 | 1 |
    |* 79 | INDEX UNIQUE SCAN | VHD_TEAMID_PK | 1 | | |
    | 80 | TABLE ACCESS BY INDEX ROWID | VHD_ENVIRONMENT | 1 | 21 | 1 |
    |* 81 | INDEX UNIQUE SCAN | VHD_ENV_APLENVID_PK | 1 | | |
    | 82 | TABLE ACCESS BY INDEX ROWID | VHD_MODULES | 1 | 22 | 1 |
    |* 83 | INDEX UNIQUE SCAN | VHD_MOD_APLMOD_ID_PK | 1 | | |
    | 84 | TABLE ACCESS BY INDEX ROWID | COM_RPTORGANIZATION | 1 | 14 | |
    |* 85 | INDEX UNIQUE SCAN | COM_RPTORG_PK | 1 | | |
    | 86 | TABLE ACCESS BY INDEX ROWID | COM_ORGANIZATION | 1 | 16 | |
    |* 87 | INDEX UNIQUE SCAN | COM_ORG_PK | 1 | | |
    | 88 | TABLE ACCESS BY INDEX ROWID | LCC_USERINFO_DETAILS | 1 | 43 |
    |* 89 | INDEX UNIQUE SCAN | LCCUSERINFOIND | 1 | | |
    | 90 | TABLE ACCESS BY INDEX ROWID | LCC_USERINFO_DETAILS | 1 | 24 |
    |* 91 | INDEX UNIQUE SCAN | LCCUSERINFOIND | 1 | | |
    | 92 | TABLE ACCESS BY INDEX ROWID | LCC_USERINFO_DETAILS | 1 | 24 | 1
    |* 93 | INDEX UNIQUE SCAN | LCCUSERINFOIND | 1 | | |
    | 94 | TABLE ACCESS BY INDEX ROWID | LCC_USERINFO_DETAILS | 1 | 24 | 1
    |* 95 | INDEX UNIQUE SCAN | LCCUSERINFOIND | 1 | | |
    Predicate Information (identified by operation id):
    16 - filter("J"."TREE"='HLPDK')
    18 - access("J"."ORGID"="A"."ORGID")
    20 - filter( EXISTS (SELECT /*+ */ 0 FROM "LCC"."VHD_CALLDESK_HISTORY" "Q" WHERE "Q"."CALL_ID"=:B1
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    26 - access("Q"."CALL_ID"=:B1)
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    30 - access("D"."APPL_ID"="A"."APPL_ID")
    32 - access("F"."CALL_TYPE_ID"="A"."CALL_TYPE_ID")
    34 - access("L"."TEAM_ID"(+)="A"."LAST_ACTION_TEAM")
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    38 - access("E"."APPL_ID"="A"."APPL_ID" AND "E"."MODULE_ID"="A"."MODULE_ID")
    40 - access("C"."CODE"="A"."ORGID")
    42 - access("K"."USER_NAME"(+)="A"."LAST_ACTION_USER")
    44 - access("B"."USER_NAME"(+)="A"."CALLER_ID")
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    75 - access("D"."APPL_ID"="SYS_ALIAS_1"."APPL_ID")
    77 - access("F"."CALL_TYPE_ID"="SYS_ALIAS_1"."CALL_TYPE_ID")
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    Note: cpu costing is off

    I've tried to look thru your sql and changed it a bit. Of course not testet :-)
    Your problem isn't the archive table! I tried to remove the 2 selects from the select-clause. Furthermore you have a lot of nested loops in your explain, which is a performance-killer. Try getting rid of them, perhaps use /*+ USE_HASH(?,?) */.
    SELECT a.call_id, a.entry_date,
           NVL (INITCAP (b.full_name), caller_name) AS caller_name, c.description AS org_desc, a.env_id, i.env_desc, a.appl_id,
           d.appl_desc, a.module_id, e.module_desc, a.call_type_id, f.call_type_desc, a.priority, a.upduserid,
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           END AS region,
           COALESCE (stat.upddate, a.upddate) AS stat_upddate,
           t.team_desc, a.eta_date,
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           INITCAP (lu.full_name) AS logged_name, a.pmreview,
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           lcc.lcc_userinfo_details g, lcc.vhd_callmode h, lcc.vhd_environment i, lcc.lcc_userinfo_details k,
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                             FROM lcc.vhd_calldesk_history q
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           FROM lcc.vhd_callstatus
           GROUP BY call_id) stat,
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        AND a.orgid            = c.code
        AND a.appl_id          = d.appl_id
        AND a.appl_id          = e.appl_id
        AND a.module_id        = e.module_id
        AND a.call_type_id     = f.call_type_id
        AND a.orgid            = j.orgid
        AND j.tree             = 'HLPDK'
        AND a.upduserid        = g.user_name(+)
        AND a.mode_id          = h.mode_id(+)
        AND a.appl_id          = i.appl_id(+)
        AND a.env_id           = i.env_id(+)
        AND a.last_action_user = k.user_name(+)
        AND a.last_action_user = l.team_id(+)
        AND a.call_id          = ku.call_id(+)
        AND NVL (ku.upduserid, a.upduserid) = lu.user_name(+)
        AND a.call_id          = stat.call_id
        AND a.assignment_team  = t.team_id;

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