HT204380 i do not have the facetime icon on my iphone5 and when i try to download from the app store they give me a FaceNow

i dont have a facetime icon on my iphone5 and when i try to download it from the app store they give me a FaceNow, what can i do?

There is no FaceTime app for the iPhone. FaceTime, on an iPhone, is accessed through the Contacts app. You tap the FaceTime ico to make a FaceTime call. Is FaceTime turned on/activated: Settings>FaceTime>On. Do you have that Setting? If you don't have that Setting, where did you get your phone? In a few countries FaceTime is banned, and if you obtained your phone from one of these countries, you won't have that Setting, & there is no way to add FaceTime to your phone.

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I have just required a second hand mac and when I try to download a song or import a cd to iTunes an error notice says that I am not priveledged to make changes? The preference settings and apple I'd seem to be ok. How do I fix this?

I have just required a second hand mac and when I try to download a song or import a cd to iTunes an error notice says that I am not priveledged to make changes? The preference settings and apple I'd seem to be ok. How do I fix this?

Greetings,
I've never seen this issue, and I handle many iPads, of all versions. WiFi issues are generally local to the WiFi router - they are not all of the same quality, range, immunity to interference, etc. You have distance, building construction, and the biggie - interference.
At home, I use Apple routers, and have no issues with any of my WiFi enabled devices, computers, mobile devices, etc - even the lowly PeeCees. I have locations where I have Juniper Networks, as well as Aruba, and a few Netgears - all of them work as they should.
The cheaper routers, Linksys, D-Link, Seimens home units, and many other no name devices have caused issues of various kinds, and even connectivity.
I have no idea what Starbucks uses, but I always have a good connection, and I go there nearly every morning and get some work done, as well as play.
You could try changing channels, 2.4 to 5 Gigs, changing locations of the router. I have had to do all of these at one time or another over the many years that I have been a Network Engineer.
Good Luck - Cheers,
M.

I am currently using OS X and need to update to 10.5 in order to upgrade and/or update softwares. I do not have the APP store option....I cannot even download Itunes. Any thoughts

I am currently using OS X and need to update to 10.5 in order to upgrade and/or update softwares. I do not have the APP store option....I cannot even download Itunes. Any thoughts

You don't need 10.5. Skip it and buy a Mac OS X 10.6 DVD.
(73325)

HT204053 How do I remove my credit card from my account? Right now I have debit or credit card and when I try to download a free app like Facebook, it tells me to update my billing info and won't accept it blank. It says I owe for a previous purchase.

How do I remove my credit card from my account? Right now I have debit or credit card and when I try to download a free app like Facebook, it tells me to update my billing info and won't accept it blank. It says I owe for a previous purchase.

Sorry- edited:
How do I remove my credit card from my account? Right now I have no* debit or credit card and when I try to download a free app like Facebook, it tells me to update my billing info and won't accept it blank. It says I owe for a previous purchase. So take it back and unlock my ability to DL free apps.

How can I upgrade from an older OSX to Lion, I do have the requisite processor. I did not have Snow Leopard, so I do not have the App Store.

The people at the Apple Store told me to wait on an upgrade to Snow Leopard because Lion was coming out soon. However, without Snow Leopard, I can not get the App Store.
I have OSX 10.58 and a processor big enough to support Lion.

So you need to upgrade to Snow Leoapard first so you can access the Mac App Store in order to download Lion.
Snow Leoapard is available from the online store > http://store.apple.com/us/product/MC573Z/A?mco=MTY3ODQ5OTY
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I do not have the app store icon on my Ipad? Please help

Hello,
I recently did the new download on my daughter's Ipad 2 and the App store icon is missing. I can't download any games for her and unfortunately I'm not really proficient in Apple products.... can anyone help me please?
Thank you

If you have not set any restrictions:
Settings>General>Reset>Reset Home Screen Layout

My Ipod 4th generation does not have the app store!

Hello i recently bought an ipod 4th generation that was 8gb but when i turned it on i noticed that there is no app store. the version is on 6.1.6 what can i do to make the app store appear again please help thanks!

If you can't find it on any of your homescreens or app folders, and you can't find it via the spotlight search screen (swipe your first home screen to the right), then is it hidden by Settings > General > Restrictions > Installing Apps being set 'off' ?
If not then have you tried a reset to see if you can find it after the iPod has restarted ? Press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the equivalent of a reboot.

I try to download from my app store but wont download, it ask me to upgrade to mac OS X 10.10 which i try to download but was not going through. i think am having a MAC OS X 10.6. secondly, what is Macintosh HD all about?

i try to download from app store but was asking meto upgrade to MAC OS X10.10, which i try to download but wont donwload, i have a IMAC( mac os x 10.6.3), how can i go about it?

Have you used SoftwareUpdate to get to 10.6.8 yet?
That's one requirement.

I click on the Firefox icon, but nothing happens and when I try to download an upgrade I am told to close down Firefox, which isn´t running.

It has worked before. The files are in the "Program Files" library.
The problem seems to have happened when I had made an update of Adobe Flash or something like that.

If you are getting the "Firefox is already running" error message, see this link - https://support.mozilla.com/kb/Firefox+is+already+running+but+is+not+responding
For other troubleshooting options see https://support.mozilla.com/kb/Firefox+will+not+start

HT204053 I recently changed my password for my apple I'd and when I try to download a free app from the App Store, it keeps displaying the email and password don't match your records.

I Recently changed my appleID but when downloading an app, it displays an error.

You need to add a valid payment method such as redeeming an iTunes gift card even for free apps unless you initially set up the account without a credit card.

I have dont have the app store application...how do i get it?

I don not have the app store on my dock. looking to upgrade to moutain lion from the snowleopard but cannot because i dont have the app store. How do i go about this?

I said:
If you have 10.6, but something lower than 10.6.6, you can run a simple Software Update.
But since you DON'T have 10.6, you will need to call Apple and order it. Good luck.
I should also add, you might consider upgrading to something even later (but you will still need 10.6 first), since not all App Store applications support 10.6, but may support 10.7 or 10.8.

My iPod touch with iOs 5 does not have the iTunes store app on it. How can I get it?

I have recently upgraded my touch 4g to iOs 5, and I love the new iOs. There is only one problem, the native iTunes app does NOT EXIST. I have no problem connecting to the itunes store on my pc itunes program, but my ipod touch DOES NOT HAVE THE ITUNES APP and therefore has no way to access the itunes store mobilely. Please help. I tried restoring in itunes, did so, and still do not have the itunes store app on my ipod.

You probably have restrictions set.
iPod touch User Guide (For iOS 5.0 Software)

HT4943 I purchased Telegraph for iPad but I do not have the app showing in my purchased folder. Can anyone tell me how to retrieve it. Thanks. Allan

I purchased Telegraph for iPad but I do not have the app showing in my purchased folder. Can anyone tell me how to retrieve it. Thanks. Allan

What purchased folder are you talking about? You mean Newsstand? Did you read this and does it support Newsstand?
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I have a macbook pro and i would like to update it so i have the app store and facetime on my laptop but i don't know how?

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You need 10.6.6 or later for the App Store. You need 10.6.8 or later for Mountain Lion. Make sure you have these other requirements for Mountain Lion so you can be sure to have Facetime support when you are ready to upgrade to Mountain Lion:
https://discussions.apple.com/docs/DOC-3761
10.6 retail is difficult to find, but you can get more info on it here:
https://discussions.apple.com/docs/DOC-2455

TS2771 my ipod touch 4th gen is connected to wifi and will not open the app store or any of my social media apps i am logged in to itunes so i have no idea why its not letting me use app store itunes or any social media

My Ipod Touch 4th Generation is connected to wi-fi and will not open the app store. Says it cannot connect to iTunes Store. I can get on the internet but for some reason it won't connect to the app store or the Software Updates.

Can't connect to the iTunes Store
For the socal sites, are y using a home network?
Did it work before?
Some work networks block sits like social sites.

HT204380 i do not have the facetime icon on my iphone5 and when i try to download from the app store they give me a FaceNow

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