HT204380 I need to track a thief, he has my daughters iPod touch, and is using my email account for FaceTime

How can I track this guy! He has my daughters iPod touch, and now using my email address for face time. The iPod was lost in Dubai last month.

The only way to locate/disable/erase any lost/stolen iPhone/iPod Touch is through Find My Phone or a similar app. However, this requires that Find My Phone be setup/activated, on your phone, before it was lost/stolen. You would then login at iCloud.com & try to locate it. This requires the phone be turned on & have an Internet connection. There is no other way to locate a lost/stolen iPhone. Apple can't/won't help you, nor will your carrier. Report the loss to the Police, your carrier & Insurance company. Change all of your passwords.
If your carrier offers Blacklisting & they Blacklist the phone, it will be unusable as a phone.
If locked with a passcode, all a thief or whoever finds it has to do is force the phone into recovery mode & restore it. While this deletes all data on the phone, it also removes the passcode so the phone can then be used as a phone or touch.

Similar Messages

  • I need to unlock daughters ipod touch and do not know password

    I need to unlock my daughters ipod touch and do not know password.  I tried hooking up to itunes and going through restore but that just unlocks it and then it still asks for password. Will I have to take it into apple store? Thanks

    Try here >  iPod touch: Unable to update or restore
    Will I have to take it into apple store?
    If you can't resolve the problem, then yes, take it to an Apple store.
    You can make an appointment at the Genius Bar in advance.

  • Trying to find my stolen iPod touch,and I need my serial number., Trying to find my stolen iPod touch,and I need my serial number.

    My iPod touch was stolen and I can't find my serial number. I though when I registered it with apple it would be on my account but not luck. I need help finding out how to get my serial number?????

    The serial number will not help you find it.
    You can give it to police so they can identify it if one is found/recovered.
    iPod: How to find the serial number

  • I have two kids with ipod touches and we use one windows computer, can i use one apple id or do they need 2 seperate ids

    WE were a one itouch family and then my son got one on his birthday.  My daughter had an account full with gift cards.  When I added my son's to the computer I used the same apple id and now everything is being billed to my cc, when she purchases even though she has credit it goes straigh to my CC.  Help, how do I fix this?

    You are going to need to change the email address you use with your old ID. Once you have got access to your old account you will then log into both accounts at the same time on your Mac and transfer your data to a single account. We can do this later, but need you to get access to your old account first.
    My Apple ID

  • How do I fast forward a track to a specific time with my iPod Touch in iTunes?

    Hello,
    I have an iPod Touch and would like to find out how can I fast forward a track to a specific time in iTunes? There is only play/pause, ff & rewind, and volume buttons but no time clock to see where I am in the track. This is the case for podcast and music in iTunes Is there a seting that I need to change?
    Thanks for your help.

    You can use a third-party program like those discussed here:
    new PC: Apple Support Communities

  • Is there a (relatively simple) way to skip tracks with an iPod touch 5th gen using a physical button? I'm aware songs can be skipped on-screen without unlocking the iPod, but I'm looking for a method that doesn't require taking my eyes off the road.

    Is there a (relatively simple) way to skip tracks with an iPod touch 5th gen using a physical button? I'm aware songs can be skipped on-screen without unlocking the iPod, but I'm looking for a method that doesn't require taking my eyes off the road while driving. For that reason, I'm also not interested in adding in headphones or additional devices that have the desired button functions. Going both forward and back would be great but I would be pleased just to have a "sight-free" way to go forward.
    I've seen some mention here and there about ways to maybe change it so the volume buttons change tracks and holding the volume buttons changes the volume... but I don't know what's involved in that or if its even possible/recommended for a new 5th gen iPod. I think its a great device but its sadly lacking in music oriented functions and features... which is disappointing since music is why most people would bother getting one instead of some other "iDevice" :/

    Given that you cannot do what you have asked for, perhaps you simply need to find another solution to your root problem.
    Presumably, you want to skip to the next track because you don't want to hear the current one, and that is because...
    You don't like it.
    You've heard it recently and don't want to hear it now.
    Simply don't want to hear it at this time.
    For problem number 1. Don't put it on the iPod in the first place. (I know, obvious answer!)
    For problem number 2. How about playing from a Smart Playlist (initially created in your iTunes Library) which has only songs you've not played recently?
    For problem number 3. Hhhmmm! Create alternative Playlists for use in the car.
    As for going back to the start of the "now playing" track.... Well, if your Playlist has only songs that you really, really want to hear, then you'll be looking forward to that rather go back to the beginning of the current song.
    I'm not trying to be prescriptive, just giving you food for thought.
    (They are all cheaper options than buying a car which can control the iPod from the steering wheel.)

  • I lost my ipod touch and i didnt enable find my ipod touch. is there any way i can still track it?

    I lost my ipod in my house and ive torn the house apart looking for it. I never enabled the Find My iPod Touch thingy because i never knew about it. Is there any way i could still make it make a sound or track it down to a point. I really need to find it, this is the first new ipod touch ive ever had and i havent even had it for a year. I have no clue where it is and i need to find it.

    No. Find my iPod touch is the only way to track it. When updating to iOS 5.0, you were asked if you wanted to use Find my iPod touch, and the only way to get past that screen is to select Yes or No. In order for you not to have it, you must have selected No.

  • My husband and I have upgraded our phones (iPhone 4s and iPhone 5) to the iPhone 5s.  We have given 2 of our kids the "old" phones and want to set them up as an iPod touch.  Both kids have email and need to be able to text (iMessage).

    My husband and I have upgraded our phones (iPhone 4s and iPhone 5) to the iPhone 5s.  We have given 2 of our kids the "old" phones and want to set them up as an iPod touch.  Both kids have email and need to be able to text (iMessage).
    I have read multiple posts on how to do this and I am still confused.
    Apple ID/ICoud:
    We want to be able to monitor what they do, but do not want their devices linked to our emails/contacts/etc...  Each kid has their own email account.  So, from what I have read the best way to do this is to use our family Apple ID, but set them up with a separate iCloud account?  Is this correct?
    Reset/Restore/DFU:
    To start fresh we have done multiple factory resets.  I did one that someone said was a DFU and a plan ol' factory reset, etc...  Not sure the difference.  However, when I do that I get the "hello" screen and am able to start setting the phone up anew.  However, when I go to set the phone up as an iPod I end with the same result.
    So, here is what I am doing (tell me what I am doing wrong):
    Hello Screen
    Asks me to select language and selecting:  English
    Select Your Country or Region:  United States
    Choose a Wi-Fi Network:  select my home wi-fi network
    Enter password:  entered my home wi-fi network password
    Activiate iPhone - wants me to enter Apple ID and Passwordsays that this iphone is currently linked to an Apple ID (k*******@gmail.com).  Sign in with the Apple ID that was used to set up this iPhone.
    Location Services - I have enabled location services
    Set Up iPhone
    Set Up as New iPhone
    Apple ID
    Options are to sign in with your Apple ID or Create a Free Apple ID
    Or I could "skip this step"
    I signed in with my Apple ID
    Terms and Conditions - Agree
    iCloud - I can select either to use iCloud or Don't Use iCloud - I selected use iCloud
    Find My iPhone - I can select either to use find my iPhone or to not - I selected use find my iphone
    Once I do this it says iMessage and FaceTime and shows the following:
    my email
    my other child's cell phone number
    and my husband's work phone number
    This is where things do not make sense.  I only want the phone set up with the current child's email address.  Where did I go wrong?

    There are a number of Apple services: iMessage, FaceTime, iCloud, Game center, Find My iPad, etc.
    Now, to share apps, music and books you need to have the same Apple ID:
    iPad's Settings > iTunes & App Stores > Apple ID > Your purchasing Apple ID.
    For the other service, your wife should have her own Apple ID.
    All she needs is a valid e-mail address, apply Apple ID below:
    https://appleid.apple.com
    Here's a limk with useful tips: Note: It's also valid in IOS 6
    iOS 5 & iCloud Tips: Sharing an Apple ID With Your Family

  • I have an old ipod touch and it keeps saying, ipod is disabled. I connected it to itunes and it said, sorry you need to put the passcode in, but it wont let me. And my power button doesnt work.

    I have an old ipod touch and it keeps saying, ipod is disabled. I connected it to itunes and it said, sorry you need to put the passcode in, but it wont let me. And my power button doesnt work.

    iOS: Unable to update or restore

  • I just got my first Apple product (ipod touch) and am needing to know how to transfer music from another itunes list. Can music that is currently on another ipod and/or computer be transferred to my new touch and my new itunes account? Thank you!

      
    Recently purchased my first Apple product (ipod touch) and am needing to know how to transfer music from other ipods and other itunes accounts. Can this be done? I have plugged in another ipod into my new itunes account and it will not let me transfer the music that it contains into my new account. Any/all help is much appreciated. Thank you!

    I have no music in my itunes account yet. I am trying to transfer music from friends' accounts and their ipods/playlists.

  • I have an iPod Touch and am going on a cruise where I have been told that I won't be able to use Safari so I should download Firefox.  I found "Mercury Web Browser" Firefox at the app store.  Is this what I need? I'm leaving on Sept. 3rd.

    I have an iPod Touch and am going on a cruise where I have been told that Safari won't work on the ship so I need to download Firefox. My iPod said that Safari cna't download it from the Firefox website.  I found "Mercury Web Browser" Firefox, in the app store (free) and am wondering if that is what I need?  Help, I'm leaving on Sept. 3/12.  Thanks.

    - I never heard that but it may be true. It could be that for some reason Safari can't be used to log into the network. Once logged in, Safari should work fine
    - However, I see nothing that say the Mercury Web Browser is Firefox. I would contact the cruise line and ask if and how you use the ship's['s wifi for an iPhone or iPad (it will apply to iPod touch)

  • I have an IPod Touch and how do I upgrade the OS so I can download stuff that needs IOS 4 or 5 please?

                        I have an IPod Touch and how do I upgrade the OS so I can download stuff that needs IOS 4 or 5 please?

    Which iPod touch do you have? If you're not sure, take a look at this -> Identifying iPod models
    This Apple article outlines the versions of iOS that will work on each iPod touch.
    Notes:
    iOS 4.2 is the latest version of iOS for iPod touch (2nd generation).
    iOS 3.1.3 is the latest version of iOS for iPod touch (1st generation). If you are using an iPod touch (1st generation) with iOS 2.x or earlier, you can purchase iOS 3 from the iTunes Store. See this article for more information.

  • My daughter put in a restriction code on her ipod touch and I need to know how to reset her device as a new one and I also do not have her itunes account information?

    My daughter put a restriction code on her ipod touch and i also cannot get onto her itunes account.  I need to know how to reset her device as a new device?

    See Here  >  http://support.apple.com/kb/HT1808
    You may need to try this More than Once...  Be sure to Follow ALL the Steps...
    Take your time... Pay particular attention to Steps 3 and 4.

  • I can´t remember the security code to unblock my iPod touch and when I try to synchronize it with iTunes I can´t because it ask me to introduce the code that I don´t remember. In my iPod says that it is desactivated and I need to connect to iTunes...

    I can´t remember the security code to unblock my iPod touch and when I try to synchronize it with iTunes I can´t because it ask me to introduce the code that I don´t remember. In my iPod says that it is desactivated and I need to connect to iTunes...so It returns me to the begining...
    I already tried to reset the iPod, but it did´t work....
    I need to activate again my iPod...Help!!

    Place the iPod in Recovery mode and connect to your computer and restore via iTunes.
    Recovery mode

  • We are trying to implement a process so that any document that needs to be printed through our Java application will be printed as PDF using Adobe Reader. For which, We created and execute the below command line to call Adobe Reader and print the PDF on a

    We are trying to implement a process so that any document that needs to be printed through our Java application will be printed as PDF using Adobe Reader. For which, We created and execute the below command line to call Adobe Reader and print the PDF on a printer."C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AcroRd32.exe" /T "\\<Application Server>\Report\<TEST.PDF>" "<Printer Name>". Current Situation: The above command line parameter when executed is working as expected in a User's Workspace. When executed in a command line on the Application Server is working as expected. But, the same is not working while executing it from Deployed environment.Software being used: 1. Adobe 11.0 enterprise version. 2. Webshpere Application Server 8.5.5.2. Please let us know if there is a way to enable trace logs in Adobe Reader to further diagnose this issue.

    This is the Acrobat.com forum.  Your question will have a much better chance being addressed in the Acrobat SDK forum.

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