HT204380 mobile number is still in 'verifying' state for imessage and facetime
unable to verify mobile number for imessage and facetime. Everytime I on/off the imesssage and facetime it charged internatinal sms price but never activate the mobile number.
Turn iMessage off and do a reset on the phone. Hold the sleep/wake and home buttons together until you see the Apple logo and then release. The phone will reboot. After it has finished, go back to Messages and turn iMessage back on. After it has activated, you can check the Send & Receive, it should be correct. The iPhone and iMessage get the phone number information from the SIM, it should change after completing this. The number should be gray and a check by it. That one cannot be changed, but if the old number shows up, you should be able to remove the checkmark by it.
Similar Messages
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Im tryin to get my email verified for iMessage and FaceTime, but i don't received any emails. All info are correct (correct apple id and password). Though, i don't have any sim on my phone.
You can take a look at this support document for troubleshooting iMessage and FaceTime activation. If you have difficulty activating FaceTime or iMessage - Apple Support
I believe with the iPhone, you need to have a SIM installed, since the activation sends an international SMS to servers in the UK. Check to see what that support document states. -
I shared my apple id with my sons iphone. Now dont want him seeing my imessages. I changed my apple id on my phone for imessages and facetime. But he still is getting imessages sent to me? Help
Hi fredfromcan,
Thanks for using Apple Support Communities. I would recommend signing out of your Apple ID for iMessage on your son's iPhone, instructions for which are found here:
iOS: Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
To sign out of your Apple ID
Go to Settings > FaceTime, tap your Apple ID, and select Sign Out.
Go to Settings > Messages > Send & Receive, tap your Apple ID, and select Sign Out.
You may also want to make sure his phone number is deactivated for your Apple ID:
iOS: Deactivating iMessage
http://support.apple.com/kb/ts5185
To deregister your phone number, tap Settings > Messages and turn iMessage off.
Cheers,
- Ari -
I recently moved and I got a new sim but I still use my old sim. I want to use both numbers for iMessage and FaceTime but i have absolutely no idea how to do it! please help me! I have a macbook pro and iphone 5
lewbobber wrote:
Basically i need to either take it to a shop that can unlock i.e. £40.00
Be aware, you go that route & every time you try to update or restore, it will error out, leaving your phone unusable. Not to mention, you void all warranty/support.
Sell it & use the proceeds towards an officially unlocked iPhone bought directly from Apple.
Good luck. -
How do I change my number for iMessage and facetime
How do I change my number for iMessage and FaceTime on my iPad mini
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
Cheers, Tom -
How do I change the phone number that ipad is using for iMessage and FaceTime
Since the latest iOS update my ipad uses my husbands phone number for iMessage and FaceTime. How do I change the phone number to match my iPhone?
Sign out of FT and iMessage on both your iPad and your iPhone. Sign back in on the iPhone. Wait for everything to activate. Then, sign back in on the iPad using the same Apple ID.
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How can I change my phone number for iMessages and FaceTime?
When I am using my iPad for iMessages and FaceTime, it displays a different cell number than my own. How can I change this number to my cell phone? When I log using my Apple ID, it shows the other number and will not let you change it. Is there a way to change it?
I found the answer. You can do this by:
For iMessage-
Settings>Message>Send & Receive>Log into your Apple account
For FaceTime-
Settings>FaceTime>Log into your Apple account
Once in, you can select the phone number you want to use. After completing this task, you can then go to Settings on your iPad and select iMessage and FaceTime. Preform the same steps as above and the phone number will be changed. -
Different number for iMessage and FaceTime.
Ok so my imessage and FaceTime both show different numbers (neither number is my number) I'm from UK and one number is from Thailand and the other is from Australia. I've turned the imessage and FaceTime off and on, signed in and out of my apple ID. Reset the phone, removed and replaced the SIM card. Tried 101 solutions touted on the web but still same problem. When I click imessage to on and sign into my apple ID, it has my correct email and mobile number. However, when I click done and the view the send and receive addresses, the greyed out number is a Thailand number and no longer the mobile number that my apple ID had identified. I have also contacted my service provider and there is no problem on their end and I rang apple support and they said they didn't know what to do and that they hadn't heard of this issue before. Any profound suggestions?
try this:
http://support.apple.com/kb/HT5538
Hope it helps
*EDIT*
Sorry should have said you need to scroll down to the section that says:
Additional Information
Unlink a phone number
To remove a phone number from an Apple ID, sign out of FaceTime and Messages on your iPhone:
Settings > Messages > Send & Receive. Tap your Apple ID, then tap Sign Out.
Settings > FaceTime. Tap your Apple ID, then tap Sign Out.
This should remove your phone number from other devices using the same Apple ID with FaceTime and Messages. If the phone number is still available on other devices after you sign out of FaceTime and iMessage on the iPhone, you may need to sign out of iMessage and FaceTime on all your devices, then sign in to FaceTime and Messages again on devices you want to use.
Note: If you no longer have access to the iPhone that is using the number you want to remove, reset your Apple IDpassword.
Message was edited by: adp1983 -
When setting up my new iPad and entering my own Apple ID my sisters number appeared on the imessage and facetiming; however her number is not associated with my Apple ID. How do I change the number to my own?
Turn iMessage and FaceTime off, reset the device by holding both buttons until the apple logo appear then let go and wait for it to restart. Then turn iMessage and FaceTime back on and enter the settings again
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Help.. I still can't use my imessage and facetime with my iphone5 since i upgraded to IOS7
Had this problem when i Upgraded my ios to ios 7.. I tried troubleshooting using the solutions found on the web.. I had my network settings reset and it went okey.. But when i upgraded to 7.0.2.. The facetime and imessage problem is at it again.. Been really waiting for apple's next upgrade but to no avail still haven't heard anything from them.. I hope you can help me with this.. Thanks..
What do you mean you "can't"? What happens when you try?
GB -
Why 7.0.3 update still does not fix my iMessage and Facetime activation issue
Can someone help me fix the issue
Hi rudeboouuy,
This KB article may provide more information on the issue you are having with your Active Sync email. ""Your device is connected to a network but the Internet service is not available. Check your network settings." is displayed when setting up a personal Microsoft ActiveSync account on the BlackBerry 10 smartphone using port 80" http://blackberry.com/btsc/KB34244
Let me know if that helps.
-FS
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.
Click Solution? for posts that have solved your issue(s)! -
How can i update the phone number associated with my iMessage and FaceTime on my macbook air?
I recently moved to the US from Canada and have a new US #. I have updated the phone number on my apple ID but the iMessage and FaceTime on my macbook air are still connected to my old Canadian phone number. How can I update this? Thanks so much!
Associate your mobile number with your Apple ID, if you haven't already done so.
Sign out of iMessage on the Mac:
Messages ▹ Preferences ▹ Accounts ▹ Sign out
and on the iPhone:
Settings ▹ Messages ▹ Send & Receive ▹ Apple ID ▹ Sign out
Then, on the phone, tap
Use Your Apple ID for iMessage
Sign back into iMessage on both devices and test.
Credit for this solution to ASC member SmittyLove and to Glenn Fleishman of tidbits.com. -
IMessage and FaceTime not working with phone number.
Hi guys,
I've had this issue for days. My iMessage had been linked with my email. So I sign out of "my Apple ID" to enable me select my phone number as my preferred option for use. Unfortunately, I have my former phone number (which does not exist anymore) in grey and not my present phone number. So I'm stuck with my old contact and my email address for iMessage and FaceTime. I have tried toggling iMessage off and on, it keeps me on "waiting for activation" mode, deducts some airtime for SMS charge but still goes back to "iMessage unsuccessful".
Guys what can I do to link my active phone number to my iMessage and FaceTime.Hello Walidou,
I've gone through the text, thanks. But it doesn't give me a solution still. It says if after waiting for activation for 24hours it doesn't still work, then contact apple support. You see it still brings me back here.
Infact, as I'm writing this my airtime is still being deducted as SMS is being automatically sent to some random number like "+447537410257" -
TS4268 I still can't sign into imessage or facetime. What do I do?
It says, "Could not sign in. Please check your network connection and try again." I looked on customer service and I followed the steps to solve the problem... It did not solve the problem. Any suggestions?? THANK YOU
Using FaceTime http://support.apple.com/kb/ht4319http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268http://support.apple.com/kb/TS4268
iOS: FaceTime is 'Unable to verify email because it is in use'
http://support.apple.com/kb/TS3510http://support.apple.com/kb/TS3510
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/http://www.apple.com/ca/ios/messages/
iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538http://support.apple.com/kb/HT5538
How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
Set Up Alert Sounds
http://www.quepublishing.com/articles/article.aspx?p=1873027&seqNum=3http://www.quepublishing.com/articles/article.aspx?p=1873027&seqNum=3
Extra FaceTime IDs
http://tinyurl.com/k683gr4http://tinyurl.com/k683gr4
Troubleshooting Messages
http://support.apple.com/kb/TS2755http://support.apple.com/kb/TS2755
Troubleshooting iMessage Issues: Some Useful Tips You Should Try
http://www.igeeksblog.com/troubleshooting-imessage-issues/http://www.igeeksblog.com/troubleshooting-imessage-issues/
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htmhttp://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Fix Can’t Sign Into FaceTime or iMessage iOS 7
http://ipadtutr.com/fix-login-facetime-imessage-ios-7/http://ipadtutr.com/fix-login-facetime-imessage-ios-7/
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/TS3970http://support.apple.com/kb/TS3970
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90https://discussions.apple.com/thread/4649373?tstart=90
How to Block Someone on FaceTime
http://www.ehow.com/how_10033185_block-someone-facetime.htmlhttp://www.ehow.com/how_10033185_block-someone-facetime.html
My Facetime Doesn't Ring
https://discussions.apple.com/message/19087457#19087457https://discussions.apple.com/message/19087457#19087457
How to watch FaceTime calls on the big screen with Apple TV
http://www.imore.com/daily-tip-ios-5-airplay-mirroring-facetimehttp://www.imore.com/daily-tip-ios-5-airplay-mirroring-facetime
Send an iMessage as a Text Message Instead with a Quick Tap & Hold
http://osxdaily.com/2012/11/18/send-imessage-as-text-message/http://osxdaily.com/2012/11/18/send-imessage-as-text-message/
To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
How to Send SMS from iPad
http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.htmlhttp://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
How to Receive SMS Messages on an iPad
http://yourbusiness.azcentral.com/receive-sms-messages-ipad-16776.htmlhttp://yourbusiness.azcentral.com/receive-sms-messages-ipad-16776.html
Apps for Texting http://appadvice.com/appguides/show/apps-for-textinghttp://appadvice.com/appguides/show/apps-for-texting
You can check the status of the FaceTime/iMessage servers at this link.
http://www.apple.com/support/systemstatus/http://www.apple.com/support/systemstatus/
Cheers, Tom -
How can I change the phone number for messaging and FaceTime?
How can I change the phone number for messaging and FaceTime?
Unable to make or receive FaceTime calls after April 16, 2014
http://support.apple.com/kb/TS5419
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
iOS: FaceTime is 'Unable to verify email because it is in use'
http://support.apple.com/kb/TS3510
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
Set Up Alert Sounds
http://www.quepublishing.com/articles/article.aspx?p=1873027&seqNum=3
Extra FaceTime IDs
http://tinyurl.com/k683gr4
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Troubleshooting iMessage Issues: Some Useful Tips You Should Try
http://www.igeeksblog.com/troubleshooting-imessage-issues/
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Fix Can’t Sign Into FaceTime or iMessage iOS 7
http://ipadtutr.com/fix-login-facetime-imessage-ios-7/
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/TS3970
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
iOS 7 allows you to block phone numbers or e-mail addresses from contacting you via the Phone, FaceTime, or Messages
http://howto.cnet.com/8301-11310_39-57602643-285/you-can-block-people-from-conta cting-you-on-ios-7/
How to Block Someone on FaceTime
http://www.ehow.com/how_10033185_block-someone-facetime.html
My Facetime Doesn't Ring
https://discussions.apple.com/message/19087457#19087457
How to watch FaceTime calls on the big screen with Apple TV
http://www.imore.com/daily-tip-ios-5-airplay-mirroring-facetime
Send an iMessage as a Text Message Instead with a Quick Tap & Hold
http://osxdaily.com/2012/11/18/send-imessage-as-text-message/
To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
How to Text on the iPad
http://ipad.about.com/od/ipad_tricks/a/How-To-Text-On-The-Ipad.htm
How to Send SMS from iPad
http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
How to Receive SMS Messages on an iPad
http://yourbusiness.azcentral.com/receive-sms-messages-ipad-16776.html
Apps for Texting http://appadvice.com/appguides/show/apps-for-texting
You can check the status of the FaceTime/iMessage servers at this link.
http://www.apple.com/support/systemstatus/
Cheers, Tom
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