HT204380 my facetime app on my mac wont open, says I cant use this version
I cannot get my face time to work, please help.
It keep saying cannot use this version everytime i try to launch it, why?
You may be trying to launch an outdated copy of the application. Open the Applications folder and double-click the FaceTime application in there. If it works, delete the copy you made. If it doesn't work, you'll have to reinstall OS X.
Similar Messages
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I just downloaded Snow Leopard to my Mac Book, now my ICalendar says I cant use this version of iCal with this version of Mac OS X, i currently have ICal 3.0.8.....what do i need to do?
Your profile shows you are running Snow Leopard. Put the Safari version you now have into the Trash. You need to reinstall Snow Leopard.
Reinstall OS X without erasing the drive
1. Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Reinstall Snow Leopard
If the drive is OK then quit DU and return to the installer. Proceed with reinstalling OS X. Note that the Snow Leopard installer will not erase your drive or disturb your files. After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
Download and install Mac OS X 10.6.8 Update Combo v1.1. -
Mail app deleted and reinstall wont open, says not compatible with OSX
i accindetally deleted my mail app and emptied the trash, when I tried to reinstall from the startup disk, it installs but wont open, saying that the version of mail is not compatible with the version of OSX (10.5.8)
The Combo updater of Leopard 10.5.8 can be found here:
http://support.apple.com/downloads/Mac_OS_X_10_5_8_Combo_Update
There is no downloadable version of Mail.app - it comes with the operating system i.e. on your install disks. -
I UP DATED MY MAC TO SNOW LEOPARD AND NOW MY COMPUTER IS TELLING ME I CAN'T US THE APP MAIL WITH THIS VERSION. I HAVE MAIL 3.6. PLEASE HELP
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I want to set up PASSBOOK since it was installed with os6 however when I open the app on my Iphone it show thw app store button , I tape it and I says cant connect to itunes eventhough i am connect by cable to itunes.....so I cant set up PASSBOOK any suggestions??
Restart or reset your iPhone, iPad, or iPod touch - Apple Support
Working now? If not, ask yourself what may have changed just preceding the misbehavior? Add and App? Update one? Update iOS? Anything.
Use iTunes to restore your iOS device to factory settings - Apple Support
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"Cant use this version of mail with this version of Mac OS X"
Hi all,
Hope you can help.
I have got a new hard disk the other day. Ran a copy from my Time Machine to bring my iMac back to my latest copy. Everything works except my mail program.
Im told I have mail version 4.0 (1075/1076) and it cant be used with Mac version 10.6.1 (build 10B504)
I have tried to look through my Snow Leopard installation disk but cant find the mail program so I could try to reinstall it.
Am I looking the wrong place or do you have some other solution.
Thanks in advance
ThomasYou should be able to find the SL version of Mail as follows:
1. Insert the SL DVD in your optical drive. Locate the Optional Installs folder, double-click to open. Run the Optional Installs installer located inside. In Applications I believe you will find Mail. Check the box for it then click on the Install button. This will reinstall Mail.
2. In case the above doesn't have Mail available for a separate installation then you can do the following:
How to Use Pacifist to Replace Deleted or Missing OS X Components
Insert the OS X Installer DVD into the optical drive. Use a simple utility like TinkerTool to toggle invisibility so you can see invisible items. Alternatively, open the Terminal application in your Utilities folder and at the prompt enter the following:
defaults write com.apple.finder AppleShowAllFiles Yes
Press RETURN.
To turn off the display of invisible files repeat the above command substituting No for Yes.
The install packages are located in the /System/Installation/ folder on the DVD.
Download the shareware utility Pacifist from VersionTracker or MacUpdate. Use it to extract a fresh copy of the missing item(s) from the file archives on your OS X installation DVD. The file archives are in the /System/Installations/ folder (use Go to Folder option in the Go menu of the Finder.)
Here are Four Basic ways to use Pacifist (courtesy of George Orville.)
A. Drag a .pkg icon onto the Pacifist window .....proceed to step 7.
B. Click on “Open Package ....” and navigate to package desired and click “Open” in the open/save window.....proceed to step 7.
C. Insert Mac OS X installer CD and when it mounts, navigate to .... Menu->Go->Go to Folder.
In the path field enter or paste ....
/Volumes/disc name/System/Installation/Packages (where disc name is the name of the CD/DVD that you inserted.
• Click on the "Go" button .....
• Drag a .pkg to Pacifist..... proceed to step 7.
The package you'll need will have to be discovered by trial and error, but for most applications you should start with the Essentials.pkg and/or Additional Essentials.pkg.
D. Insert your Mac OS X install disk 1 .... and open Pacifist.
1. In Pacifist, select "Open Mac OS X Install Packages" ... dialog may appear asking for disk 2, then disk 3 and finally disk 1 again.... {if DVD is not used)...If “Stop Loading” is selected...the procedure will stop!!!
2a. When loading is complete, a new window appears, click the triangle to display contents of each package...Select item and proceed to step 7.
2b. or click the “Find” icon in the Pacifist window and type the name of the software you need.
3. In the list that comes back, click the top most entry for the item that you want. ..... that is the one for the English language.
4. On the top of the Pacifist window, click “verify” .... you will probably be prompted for your password.
5. Enter checks for.... “verify permissions” and “verify file contents.” and click “verify” ....enter password when prompted.... you will get back output which may look like this:
20 files were scanned.
20 of 20 files were present on the hard disk.
0 of 20 files had file permissions that did not match those specified in the package.
0 of 20 files had checksums that did not match those specified in the package.
6. Click “close”. Go to step 7.
Extract or Install........
7. In the Toolbar (upper left), you now have the option to extract or install. Click a file in the lower list and those two icons will be enabled.
8. If “Extract to...” is selected.... navigate to the location where the file will be placed, select “choose”, select “extract” in new dialog that appears,authenicate , if prompted, click “OK”.
9. In the next dialog, click “Extract”.
10. If “Install” is selected... dialog will appear with the location/path of the installed software. Click “Install”
11. Type in your password, click “OK”
• Pacifist will begin to extract files.
12. In steps 8/10ß.... you also have the choice to “cancel”
Notes.....
• Pacifist may find that a file it is installing already exists on the hard disk. Pacifist will present you with an alert panel....
Stop
Leave original alone
Update ..... Default selection
Replace .... Replace option should only be used on full install packages -
WHEN I OPEN IDVD IT SAYS YOU CANNOT USE THIS VERSION OF IDVD WITH THIS VERSION OF MAC OXS. WHAT DO I NEED TO DO TO GET IDVD WORKING?
First off, please don't use all caps! It's considered to be yelling.
I need to know more about your system and software.
How old is your Mac Pro? what Mac OS version came with it when it was new? What version of iDVD are you trying to use? -
my osx version is 10.8.2. i was buying the facetime app for my mac. i got this error -"FaceTime can’t be installed on “Macintosh HD” because the version of OS X is too new." so please help me out of this funny situation.
https://www.apple.com/support/mac-apps/facetime/
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The built-in "Notes" apps in my ipad2 wont open, when i click it immedieately it closes...help!
The built-in "Notes" apps in my ipad2 wont open, when i click it immedieately it closes...help!... Thanks
Try rebooting the iPad by pressing and holding the on/off and home buttons simultaneously until the screen goes blank and you see the apple logo. It should take about 10-15 seconds to reboot. This should clear out whatever is hanging the app.
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I had an apple ID that I could never remember. I did manage to redeem a gift card on it with a balance still remaining. I made a new apple id today, and it says I cant use the remaning gift card money on any of my apps with my new apple id? The balance shoes up on my new apple id but it wont work? I tried to log in under my old apple id, but I cant as my new one as been created?
How do I fix this?
Thank You?Any purchases and downloads associated with an apple id are forever tied to that apple id. You can not merge any content, purchases, or info between the two accounts.
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How do you solve error "You can't use this version of the application Install Mac OS X.app with this version of Mac OS X" when trying to go back to leopard from lion?
Local Mac shop said to hold down "c" after inserting disk to get "disk utility" to come up in order to wipe hard drive. I can't seem to get it to do this.This W7 was purchased for using Fusion, as others did - per reviews from amazon. The technician today called their contact at VMWare - Fusion not officially for use with Lion - even though I read at the VMWare support site that others have made it work. Apparently my setup doesn't work.
Do you know how to do the proceedure for bringing up the disk utility when starting the disk?
BTW, some of the windows applications I want to continue using are Incredimail, Calendarscope, Stamps.com and a few others I have used over many years. What do you use for email and calendar?
Wow, sounds like another reason to not use MS Windows.
Regarding your Disk Utility question, please elablorate I'm not sure what you're trying to do. Disk Utilty is just that...a utility, it's something most users never have to use especially on a new computer. Let me know what you're trying to do there before I give you some instructions.
As for as your Windows apps I would recommend using Mail and iCal, both come as part of OS X and are very robust tools. Don't discount the software built right into OS X it's very robust and powerful not all like the bloatware most Windows boxes ship with. Stamps.com well I'd look for another alternative. It's clear they don't support OS X which makes me a little suspicious that they're so behind the times.
Also if you have not been exposed to these links before I'd strongly recommend bookmarking them and using them. They're extermely useful!
Switch 101
Mac 101
Find Out How Video tutorials -
Mail app on my mac keeps opening spontaneously
The mail app on my mac keeps opening spontaneously with a bizarre email with blank address fields. I have done a virus scan, which shows nothing. Any ideas?
Son of a gun! I can reproduce this on my system, but only partially. I created a new Mac user, logged on, attached to one of my less-used mail accounts (mail only, not contacts), and typed various search strings into the search bar. I could get addresses into the pop-down list that this Mac user had never communicated with and had no stored mail for, but seemingly only addresses that my normal Mac user had communicated with using the same email account.
You are sure you don't share (and have never shared) an email account or Apple ID with these other users on your Mac? -
I did a restore on my Imac and now it says You can’t open your current photo library using this version of iPhoto.So when I go to apps icon they want to charge me 14.99 for new Iphoto
It would help if you would answer questions and give information rather then constantlhy complaining
You do not need to purchase anything - but to help you you do have to supply the requested information
Have you installed iPhoto from the DVD that came with the computer or from the App Store?
The answer to this is critical to helping you -- please answer
WE probably also need to know exactly how you "restored" your Mac and why youneeded to restore it
LN -
When I try to install Lion it tell's me "You can't use this version of the application install mac os x Lion with this version of Mac os X" even though I have the latest update 10.5.8 of Mac os X?
The install icon has this sign on itmoose0422 wrote:
You can't install Lion over Leopard. To install Lion, a requirement is Snow Leopard. So you can either upgrade to Snow Leopard first or you can make a bootable Lion install disc and use that to wipe your hard drive and install a fresh copy of Lion.
So to make a disk would require you to purchase Snow Leopard and upgrade to 10.6.8 so you can use the App Store, unless you have access to another computer to download it from with your Apple ID. Remember it is about a 3.4GB download.
Good Luck -
Skype wont open, saying its "not supported on this Aschitecture". How can I get it to work??
Skype wont open, saying its "not supported on this Aschitecture". How can I get it to work??
I have downloaded Skype from its main website for MAC, but still it says " can't open Skype. not supported on this Architecture" when i click on it. I don't know why it wont. This isn't an old Desktop Mac computer, and Skype downloaded with no problems on my Mac Lap top. So what's wrong this time?
Any suggestions would be helpful! Thanks!Ahh, glad we got that figured out! You might want to make a note for any other problems you want to ask to post in the forum for Power PCs:
https://discussions.apple.com/community/desktop_computers/imac_powerpc
(you posted in the Intel iMac forum)
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