HT204380 Why can't I connect on FaceTime on my iPad
Why can't I connect on FaceTime on my iPad
Hi Psmurf,
Welcome to the Support Communities!
The article below will help you troubleshoot the issue you are having with your Facetime on your iPad:
iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
On iOS devices, find out which addresses are enabled with FaceTime and iMessage by tapping:
Settings > Messages > Send & Receive > You can be reached by iMessage at:
Settings > FaceTime > You can be reached by FaceTime at:
iOS: Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
iPhone automatically registers your phone number for use with FaceTime and iMessage during activation.
To use FaceTime with your Apple ID, navigate to Settings > FaceTime and tap "Use your Apple ID for FaceTime."
To use iMessage with your Apple ID, navigate to Settings > Messages > Receive At and tap "Use your Apple ID for iMessage."
When you enable FaceTime or iMessage with an iPad or iPod touch, you will need to enter a valid Apple ID and password. Other users will be able to contact you on FaceTime and iMessage using this email address.
I hope this information helps ....
- Judy
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