HT204380 Why will it not let me use my phone number on FaceTime and iMessage? It's only letting me use my email address
When I try to select my phone number as a way of FaceTiming and to iMessage me, it is blanked out in a light grey and will not let me select it as an option so I can only be contacted by my email but this isn't how I want to be contacted. Please help?
Hi there Scrivzy,
I would recommend taking a look at the information found in the article below.
iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
-Griff W.
Similar Messages
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Help! I received a message on my iPhone that "phone Number Added to iPad4 [NAME of IPAD] is now using [PHONE NUMBER] for FaceTime and iMessage" and it is not my iPad!! What do I do, how do I shut them out??
Use a strong password and set up Two Step Verification on your account.
http://support.apple.com/kb/ht5570 -
I had this pop up: Add (phone number) for Facetime and iMessage. This phone number was associated with AppleID on iPhone. I havent used it or done anything. What does this mean? Is someone using my ID and do they have my pasword.?
If it isn't from something you did (like update iOS on an iPhone, or activate a new iPhone), then yes, I would be suspicious.
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I don't know how to take them off my account without having their iPad please help I don't want them using my number
Iphone user 12345 wrote:
Their dad is strict and wouldn't let them open one because it requires credit card even though I opened mine with an iTunes card they asked plus they are my moms bosses daughters what could I do
No... It doesn't require a credit card.
http://support.apple.com/kb/ht2534 -
I have an iPad 4th generation and when I updated to iOS 7 I can't use FaceTime. Every time I tried to sign in I get a message asking me to check my Network connection. FaceTime and iMessage are the only application that give me this message.
Try Reset all settings
Settings>General>Reset>Reset All Settings
Note: Data will not be affected but settings will be reset. -
Your Apple ID was used to sign in to FaceTime and iMessage on an iPad
Have users getting emails with subject your apple id was used to sign in to facetime and imessage on an ipad. It will then have another users name listed as
Dear "that other person"
your apple id (another user than the Dear person above) was used to sign in to FaceTime and Imessage on an ipad.
Why would the first person be different than the next?fentonr,
This is what the link in the email displays:
What do you think?
Delete the email, it is a phishing attempt.
Identifying fraudulent "phishing" email offers tips and provides a way to report it to Apple. -
I cannot add my phone number to Facetime or imessage. The number is listed but not ticked and is greyed out. Does anyone know how to add the phone number? Thanks for any help.
Adobe Reader is a FREE program, so you would not enter a credit card
If you have a subscription to a PAID program, removing your credit card information would cause that program to stop working when you stop paying for your subscription
If that is what you want, here is the information on how to cancel
Cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html -
Why has my iPad stopped using my phone number to send and rec iMessages?
A few problems since IOS 7 came out. I updated my phone to this miserable IOS7 and now my ipad will not send or receive texts on my ipad. I also do not have the option of putting the phone number in when it was there before. What happened?
I also can not text my sister after she switched back to android from iphone. My phone keeps defaulting to imessage. My ipad will not text her at all. (but that may be a thing about imessage not liking texting.) Which brings up what good is imessage if it will not send a text to someone? All my other devices, blackberry, samsung etc text between themselves regardless. Apple should allow imessage to realize it is not an apple phone and text to it.
So, what is the deal?Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
iOS: FaceTime is 'Unable to verify email because it is in use'
http://support.apple.com/kb/TS3510
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
iOS 6 and OS X Mountain Lion: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Troubleshooting iMessage Issues: Some Useful Tips You Should Try
http://www.igeeksblog.com/troubleshooting-imessage-issues/
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Fix Can’t Sign Into FaceTime or iMessage iOS 7
http://ipadtutr.com/fix-login-facetime-imessage-ios-7/
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/TS3970
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
How to Block Someone on FaceTime
http://www.ehow.com/how_10033185_block-someone-facetime.html
My Facetime Doesn't Ring
https://discussions.apple.com/message/19087457
Send an iMessage as a Text Message Instead with a Quick Tap & Hold
http://osxdaily.com/2012/11/18/send-imessage-as-text-message/
To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
How to Send SMS from iPad
http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
You can check the status of the FaceTime/iMessage servers at this link.
http://www.apple.com/support/systemstatus/
Cheers, Tom -
Unable to use my apple id for facetime and imessage.
I recently changed my apple id so that I was not sharing the same id with my son. Now I cannot use my apple id for facetime or imessage. I can use my son's id, but not mine. (So no network errors, just an id problem.)
I am using the latest software - iOS version 8.02
My time and date are correct.
The error message I see is that my user name or password is incorrect, but I am 100% sure that I have entered it correct. Same id/pw works for icloud, itunes, etc.
Same problems exists for iPad 3 as for iPhone 5.
Is there some way I can reset my facetime/imessage settings and clear out any old data that might be stored somewhere (hopefully not wiping out the whole phone/ipad?)
Thanks!
KellyHello Kmart212,
If you are having issues with FaceTime and iMessage, then check out the articles below for more information on how to troubleshoot your issue further. I would also make sure that your new Apple ID is verified and not causing any conflicts.
iOS: Troubleshooting FaceTime
http://support.apple.com/kb/ts3367
iOS: Troubleshooting Messages
http://support.apple.com/kb/ts2755
iOS: Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/ts4268
Regards,
-Norm G. -
I changed my phone number last night and imessages are not working...
I changed my number last night and m imessages were working fine then my boyfriend asked why I was sending messages from my old number again and I noticed my messages were no longer being sent as imessages but as regular messages I went to setting messages send & receive and it had my new number I have turned the phone off and I have connected my phone to the computer...how do I fix this?
After I checked that my new number was under the phone setting and it was and my phone number is set in phone on my iTunes account and I turned imessages off and back on it shows my phone number grayed out and won't let me choose it
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Could not sign in with my apple id with facetime and imessages
Am trying to sigh in on facetime and imessages with my apple id but its not working
Same problem with me, Its confusing
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HT204380 pls Help...Someone is using my PHONE NUMBER on FaceTime
Hi Good day everyone,
I received a notification on my iphone saying this "Particular person" is now using my number for Facetime. this scared me is that really possible? what shud i do? on the window the only option is click OK. i shutoff my phone quickly. pls need i your advice. Thank youi call them and they said "maybe" the guy that used my number accidentally type in my number.. im still confused. but hopefully thats what happened.
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Please help me!!
I dunno if this will work for you but I had the same issue today and had to redo what I did about two weeks ago.
I went to "Settings" then to "General" and scrolled all the way done to "Reset"
I didnt do a reset that erased data, just the ipad settings.
I had to re-enter all my wifi stuff but after trying to log back into facetime it worked fine.
It's a pain in the arse (second time I've had to do this in a couple of weeks) but it worked for me, Good Luck -
When I try to use the Message feature on my iPad 2, to send a message to a friends iPhone (on iOS 5 too), why will it not allow me to send the message?
Check to make sure you are not typing your message in the Subject line. If you are, it won't let you send the message. Cut and paste the message into the Message field and you should be all set.
FYI, you can disable the Subject line from your messages in Settings/Messages. -
Trying to install update 8.1.3, my iPad says I need 1.5 gb but I actually have 17.1 gb. Why will it not let me install?
It's probably telling you that you need 1.5 more GB than you have available. Hook up your device to iTunes on the computer you sync with and do the update from there. OTA updates require a lot more memory than ones done via iTunes.
Cheers,
GB
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