HT204382 how do i enable quicktime to play a codec movie file?

I have a video that will not play.  The error message says that a required codec isnt available.  To see if additional sotware is available that will enable quicktime player to open movie.  Any ideas?

Download VLC Player for Mac.  This should play that video. 
- http://vlc-media-player.en.softonic.com/mac.
The codec that is embeded into that video, is not compatible with Quicktime.  As it is a .avi file, VLC player should work for you.

Similar Messages

  • Why does the new Quicktime NOT play my old MOV files?

    Hi Folks.
    I'm using the lasted updated Yosemite on a 3-year old iMac.
    Back in my early iMac days (3 years ago), I imported my camcorder's AVCHD files
    into iMove or Final Cut Express and converted them to Quicktime MOV files.
    Turns out they were rendered by Apple or Final Cut into MOV files using the
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    Until I upgraded to Yosemite, I was able to preview any of these movies
    very easily in the Finder.  Simply highlight the movie, press the spacebar,
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    lengthy conversion process, taking at least as long as the movie is in minutes,
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    Fortunately, I have an old version of Quicktime 7 on my Mac, and QT 7 opens it
    and plays it no problem.  No "conversion" necessary.  No cumbersome and
    space-hogging needs to create a "cloned" copy, just so the new, lame version
    of Quicktime can play it.
    What's up, Apple?  AIC was YOUR codec that YOUR SOFTWARE chose to
    transcode into.  Now, your new Quicktime does NOT support this codec?
    And your old version does?  And why might THAT be?
    Really, this is so elementary.  This is not rocket science.  Just like JPG images
    not displaying properly in Mac Mail now.  It begs the question "why" ...?
    I mean, for the elementary preview abilities that always made Mac such a
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    And here we go, wasting hours of time, looking for fixes that should not
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    Did I miss something?  Or did you?

    Aeclay: here's a couple of ideas.  And an answer to your earlier post.
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    Convert the files to Quicktime
    I keep two archives of my AVCHD recordings, partly for backup, and partly for Sony's ability to archive nicely in it's own native format on it's PC-friendly utility called "PMB".  (came wtih both my NEX and ALPHA cameras).   I have an old PC that I use for my complete archive; Sony's PMB utility works only on PC's and will do a good job both of archiving, providing a thumbnail database, and re-writing your choice to removable media in it's typical Sony hierarchy.
    If you've only got Mac's, you can still archive your AVCHD recordings; copy them to folders named or organized to your own spec's.   AVCHD is a high-quality compression format, and they'll take up way less disk space than converted Quicktime MOV files.   You can open and play all AVCHD movies quite easily with VLC player.
    The only extra trick to be aware of here is this.  The only reason you would need to preserve the intact "sony" folders (named "AVCHD" / "BMDV" etc) is is you were using Adobe Premiere as a video editor.  Somehow, it needs the hierarchical folder stuff in place to properly index the files.  Not mandatory, but helpful if  you are a Premiere user.  Otherwise, forget the weird "package" folders; just right-click (ctrl-click) on them, choose "view package contents" and MOVE the MTS files out of the Sony hierarchy for permanent storage.  Use VLC player to open and view them.
    From that point on,  you have control over how you manage the files and what intermediate or end-user format you convert them to for your own use.
    I'm not clear on your other question about the files that add the word "converted" on.  Of course Mac will convert to Quicktime MOV files.  Not sure what codec they're using now, likely H.264.  Anyway, don't bother converting.  It'll take up a lot of time and waste a lot of disk space.
    ps. I just found this free utility on the internet.  It's called "MTS CONVERTER". I have not tried it, but it claims to be able to convert all AVCHD files to various useable formats.
    Good luck!  (and happy Valentine's Day!)

  • HT204382 how can i play an AVI movie file on my mac????????

    how can i play an AVI movie file on my macbook??????

    Or download and install the free MPlayerX from the App Store.

  • HT3775 How do I get QuickTime Player to read ogg audio files?

    How do I get QuickTime Player to read ogg audio files?

    For Quicktime player to play it, it needs to be converted
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  • HT3775 Dear Apple, i took 4 videos from my friend's windows 8 pc but all of them shown a error that To see if additional software is available that will enable QuickTime Player to open the movie, click Tell Me More." what should i do now? please help me A

    Dear Apple, i took 4 videos from my friend's windows 8 pc but all of them shown a error that To see if additional software is available that will enable QuickTime Player to open the movie, click Tell Me More." what should i do now? please help me Apple

    If the videos are .wmv files, VLC from VideoLAN will play them and pretty much any other media format.
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  • Quicktime will play only seconds of file. Solutions?

    Last night I downloaded an mpeg of about 250 mb. The file shows as being complete. When I open it and try to play it, it will play about the first 15 seconds, and that's it.
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    MPEG Streamclip can "Fix timecode breaks" and then "Convert to MPEG" to save the file in a more QuickTime friendly format.
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    http://www.squared5.com/
    VLC (VideoLAN Client) - FREE
    http://www.videolan.org/vlc/download-macosx.html
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    VLC Mac OS X Intel builds!
    http://nightlies.videolan.org/build/macosx-intel/
    More info on QuickTime components:
    http://insanityflows.net/archive/index.php?title=QuickTime

  • I upgraded some things and Quicktime stopped playing MPEG-2 movies (black screen)!

    I upgraded some things and Quicktime stopped playing MPEG-2 movies (black screen)!
    I need help, I was ending a project and now it just plays black!
    I have quicktime X.
    HELP! PLEASE!
    thank you.

    Quicktime was working fine, I am not sure what Quicktime it was. I upgraded Java, I am not sure if I upgraded Quicktime. After that all quicktime movies with "MPEG-2 Video, Linear PCM, Timecode" codecs started playing black with audio in the background. iMovie was not used. Thank you, I am beyond desperate and I am starting to think no one can help me with this.
    Then I am not sure how your created the MPEG-2/PCM MOV files. Files not imported via the MPEG-2 Import codec would normall remain in their long GOP compression format which it not edit compatible in QT based video editors. Those that are imported via the codec to make them edit-compatible then need the codec for proper playback in QT based players/editors.
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    If problem is general on your system, then do you have a short sample file that you can upload for testing purposes on my Snow Leopard system? At the very least, this may confirm if the problem is general to all updated platforms or local to your individual system and/or user account.

  • HT3775 how can i extend QuickTime to support additional codecs and components.

    Hello everyone,
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    Yes, if you can find them. One such animal is Perian 1.2.3.

  • How can I enable Safari's ability to display pdf files?

    Hi there,
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  • Quicktime does not convert my .MOV file into a watchable format on Quicktime

    Hi guys!
    I won't give you all a long sob story but basically, I went to my first music festival over the weekend and uploaded my videos onto my friends computer, I then uploaded these videos (i took with my iPhone) to Google Drive. When i got back onto my own computer, I download the .MOV files from Google Drive, these videos would not convert into a watchable format. It gives me the message -
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    I won't give you all a long sob story but basically, I went to my first music festival over the weekend and uploaded my videos onto my friends computer, I then uploaded these videos (i took with my iPhone) to Google Drive. When i got back onto my own computer, I download the .MOV files from Google Drive, these videos would not convert into a watchable format. It gives me the message -
    "QuickTime Player can't open "IMG_8788.MOV". To see if additional software is available that will enable QuickTime Player to open the movie, click Tell Me More."
    It says that Quicktime should support MOV files. I am using version 10.3 Quicktime player with iOS Mavericks. I really want help with this issue as I will be devastated if these videos are lost. My friend obviously deleted them off his computer because they did take up alot of space!
    iPhone recorded files should already be compatible QT X v10.3 (and QL) as is in the MOV file container. However, the process of downloading, uploading, and again downloading the files may have created some sort of issue causing QT X to not properly "recognize" the content and thus, wants you to check for additional support.
    In any case, will the files open in any other media players? (E.g., VLC, MPlayerX, NicePlayer, QT 7, MPEG Streamclip, etc.) For instance, if the files open in QT 7 Pro, MPEG Streamclip, or VLC, you may be able to copy the data to a new MOV file container which QT X will open and play. (I.e., this procedure does not recompress the data and is reasonable quick. Also not sure if using the "Command-D" Finder option to "duplicate" the file will create a "readable" file or not but you might try it.)

  • How to make a 7.1 mix into a mov file?

    I want to make a .mov file with 7.1 audio.
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    In Quicktime Pro it is quite easy to assign audio files to the channels, but there is no possibility to mix anything.
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    Could anybody give me an advice how to solve the problem?

    If you open an audio file that has 7.1 audio (and has the channel labels set correctly in the file), you should be able to save that as an audio-only QuickTime .mov file with the channels labeled.
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    One of the troubling things about "7.1" is that there's multiple accepted definitions of what "7.1" really is (i.e. are there 5 across the front, or extra ones on the side?).

  • HT204382 to see if additional software is available that will enable QuickTime Player to open the movie

    to see if additional software is available that will enable QuickTime Player to open the movie

    Generally, this requires installing Perian, or the free version of Flip4Mac if the movie is an unprotected WMV file, or using VLC. Some formats, such as protected WMV files, can't be played in Mac OS X.
    (84461)

  • HT204382 a .flv document could not be opened. The movies file format isn't recognised. Is there additional software available that will enable quicktime to open the movie

    I wanted to view a document with a .flv extention (0.1. Launchpad.flv) on my mac book pro. The following message came up
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    Is there some  additional software is available that will enable quicktime to open the movie?

    I'd get VLC & try that, although Perian may still work to play within quicktime, but it's no longer being developed.

  • How do I get Quicktime to play a short video clip emailed to me?

    My daughter emailed me a video clip of our grandson and told me to use Quicktime to view it. I went to Apple Downloads and got the older version of Quicktime required by my Tiger OS. My daughter also has Mac OS 10.4.11. I downloaded the video clip from my daughter's email but it shows up in ITunes and will not play. I even tried opening my Quicktime version before opening the video file, but no go.

    It may be that the video is in Microsoft Media Player format:
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    Plays WMP files via QuickTime Player.

  • How do I stop Quicktime plugin from opening all WAV files?

    I have iTunes on my Windows 7 Ultimate computer to support my iPhone.  iTunes installs QuickTime, QuickTime installs the QuickTime browser plugin, and the QuickTime browser plugin DOES NOT RESPECT THE WINDOWS FILE EXTENSION ASSOCIATIONS.  This causes problems because I DO NOT want QuickTime to open WAV and MP3 files as I have other applications for those file types.  So my question is...
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    Hi turningtest2,
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    Firefox and Chrome seem to have workarounds, and in playing around with Firefox tonight it looks like using Firefox (or Chrome) will solve a lot of the issues here at home, but at the office I'm limited to IE 9, 64 bit when using a Windows 7 box.  Odd as it may seem, I have IE 8, Firefox, Chrome, Safari, and Opera on my office XP Pro box.  So, I'm having to "reverse migrate" as I move from a Windows XP Pro box to a Windows 7 box at the office, and switch from using Firefox and Chrome (XP Pro) to using IE 9 (Win 7).  Thus, the problems with the QuickTime plugin in 64 bit IE 9 are a real annoyance.
    Hmmm, so Quicktime is no longer needed for iTunes.  That's interesting.  I have iTunes at both home and office and maybe uninstalling Quicktime at the office will solve some of the problems ... except for playing ".mov" files...
    I'm considering some registry hacks for the office Windows 7 Ultimate box, but I'll have to get the sysadmin to make any registry changes.
    Have you tried any of the registry fixes?
    John

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