HT204396 How to I submit a "Refund for In-app purchases made by a minor" request?
Received an email from "insideapple" about applying for refunds for in-app purchases made by a minor. I want to request refunds on quite a few in-app purchases made by a child without my knowledge/permission. The email about getting a refund had a link. The link took me here.
How do I submit a refund request?
Hi mario_08
You are not addressing Apple here... this is a user to User Technical Support Forum.
For your issue... Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
Similar Messages
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How do I request a refund for "Refund for In-App Purchases made by a minor"? I received an email on this with a link that takes me into a loop with no request form to fill out as the email states.
Did you do this
How to report/refund an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
or maybe
1 - Use the Express lane and start here:
https://expresslane.apple.com
or the general place
Apple - Support -form iTunes Store - Contact Us
2 - Call Apple in your country by getting the number from here:
http://support.apple.com/kb/HE57 -
HT201304 Where is the form to request the "refund for in-app purchases made by a minor?
Where is the refund request form located on your website. I am looking for the "Refund for in-app purchases made by a minor"
How to report/refund an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
In th furuter set the Restrictions that prevent in-app purchases
Also you can try:
https://getsupport.apple.com/ServiceOptionAction.do -
HT4009 Refund for In-App Purchases made by a minor
I received an email that said i could request a refund for any purchases that were made by a minor on my account with out my authority and when i click on the link I am not able to find the form. This is real email becuase i would like to file a refund request if this is true.
Sincerely,
FredaTo Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
HT5622 Refund for In-App Purchases made by a minor.
I would like my refund please. Because my little cousins used my Iphone and purchaed things without asking me
Hi mario_08
You are not addressing Apple here... this is a user to User Technical Support Forum.
For your issue... Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
HT204088 Refund for In-App Purchases made by a minor
How do I do this? didnt understand email?
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
HT4009 refund for in-app purchases made by minor
how do I submit for a refund for in-app purchases made by a minor?
Click here and ask the iTunes Store staff for a refund.
(103881) -
HT4009 request refund for in-app purchases made by minor
Where and how do I request a reund for in-app purchases made by a minor
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
How to get help with refund for in app purchase
I downloaded the free app "Bakery Story" without realizing it was an app that allowed the user (in this case, my child) to run up a bill very quickly with in-app purchases (using my real money instead of the play money within the game). As soon as I received the statement from Apple about these unexpected purchases, I enabled the parental controls that block purchases from within apps like this. I am trying to use Apple website to find the rightbplace to request a refund on those purchases, but I only get so far with the express lane before I get a "server not responding" message. Any ideas for how to get help? (clicking the Report a Problem" link in the invoice email doesn't work either (and my WI fi Internet connection seems fine).
These Links may be Helpful
Mac Apps Store Customer Service
http://www.apple.com/support/mac/app-store/contact.html?form=account
iTunes Customer Service Contact
http://www.apple.com/support/itunes/contact.html -
TS1702 How do I get a refund for an app that did not work/deliver well at all?
How do I get a refund for an app that did not work/deliver well at all?
You may not get a refund, but you can try contacting itunes support and asking.
Click Support at the top of the page, then click the link under Contact Apple Support. -
How do I get a refund for an App that does not work correctly?
How do I get a refund for a App (Express Newspapers) that does not work correctly?
How to report an issue with Your iTunes Store purchase
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How do I get a refund for in-App and i tune purchases made by a minor? I received an email from Apple with instructions but have not been able to get to a place where you make the request online.
Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards. -
How do I get a refund for an app I purchased in error and never actually installed?
How to report an issue with Your iTunes Store purchase - http://support.apple.com/kb/HT1933 - working through iTunes application and iTunes Store interface.
iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html -
HT4009 How do I get a refund on an app purchase
How do I get a refund on an app purchase???
Contact the iTunes Store folks through Express Lane, they should be able to help you out.
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HT204396 how do I submit a refund request for unauthorized in-app purchase?
How do a submit a refund request for unauthorized in-app purchase?
If you didn't make the purchase, and nobody else has access to your account or devices and made it, then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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