HT204400 I cannot log in but on my other devices iPad iPhone no problem but Apple TV it won't work???????

How can I log in my Apple TV, it's saying that it cannot connect at this time but on my iPad iPhone I have a wifi signal? I don't understand

Hey Huinatnaaq,
Thanks for using Apple Support Communities.
The following settings are recommended for all Macs and iOS devices.
iOS and OS X: Recommended settings for Wi-Fi routers and access points
http://support.apple.com/kb/ht4199
Have a nice day,
Mario

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On my iPad mini, my inbox number count is over 500 even though the inbox. Is empty. All accounts do this on my iPad but all my other device are fine. Problem showed up two weeks ago???

On my iPad mini, my inbox number count is over 500 even though the inbox. Is empty. All accounts do this on my iPad but all my other device are fine. Problem showed up two weeks ago???

Hi Peter,
Thanks for participating in the Apple Support Communities.
It sounds like the Mail app on your iPad mini is showing that you have over 500 unread email messages, but your inbox is actually empty.
There are several steps I'd use to troubleshoot this situation.
First, restart your iPad to see if it clears up the symtom:
Restart or reset your iPhone, iPad, or iPod touch - Apple Support
Press and hold the Sleep/Wake button until the red slider appears.
Drag the slider to turn your device completely off.
After the device turns off, press and hold the Sleep/Wake button again until you see the Apple logo.
If this doesn't correct the behavior, try removing and re-adding the affected email accounts next:
Get help with Mail on iPhone, iPad, and iPod touch - Apple Support
Delete the affected email account from your device.
Tap Settings > Mail, Contacts, Calendars.
Tap the affected email account.
Tap Delete Account.
Add your account again.
If the same thing happens after re-adding the account, you may need to use the steps below to reinstall iOS. You may want to back up your iPad to iTunes before completing this step.
Make sure that you have iTunes 12 or later on your computer.
Put your device in recovery mode.
When you get the option to restore or update, select Update. This will reinstall iOS without erasing your data.
From:
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
All the best,
Jeremy

I have a song that skips on my main mac because its a downloaded copy. But on my other devices(iPad, Apple TV) it does not skip because its in the cloud. How do I make a downloaded song back into the cloud?

I have a song that skips on my main mac because its a downloaded copy. But on my other devices(iPad, Apple TV) it does not skip because its in the cloud. How do I put a downloaded song back into the cloud?

Delete the track from the iTunes library, but not from the cloud.

I am unable to change or delete my iCloud ID, it is prompting sign in using an old email address that used to be my Apple ID, others have had this same problem but the answer seems to be to delete the iCloud account but I can't do that.

I am unable to change or delete my iCloud ID, it is prompting sign in using an old email address that used to be my Apple ID, others have had this same problem but the answer seems to be to delete the iCloud account but I can't do that, because when I select delete account it prompts me to sign in on the old email address which doesn't exist anymore!! Please help!

Welcome to the Apple community.
This feature has been introduced to make stolen phones useless to those that have stolen them.
However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7.
The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID, verify the changes, enter the password as requested on your device and then turn off "find my phone".
You should then change your Apple ID back to its current state, verify it once again, delete the iCloud account from your device and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
This article provides more information about Activation Lock.

Information you exchange with this site cannot be viewed or changed by others, However there is a problem with the

Team,
Getting below X mark for couple of users when they are using outlook.
Information you exchange with this site cannot be viewed or changed by others, However there is a problem with the
site's security certificate
X- the security certificate was issued by a company you have not chosen to trust.
view the certificate to determine whether you want to trust the certificate authority.
we have 2 child domain namely us.com and emea.com.
us.com users are getting a certificate pop up on outlook , but the entry on the top is showing as server.emea.com which is not belongs to us.com
checked the certificates on us child domain cas/ht server and there are no SAN entry listed for emea.com, it was working earlier and started week back.
any help in this matter is appreciated.
regards
Srinivas
Srinivasa K

Hi,
According to your description, your Outlook clients on child domain us.com come across the security alert about one name of another child domain. If I misunderstand your meaning, please feel free to let me know.
If yes, I'd like to recommend you check if there is any URL which is set with the name. Additionally, please check if there is any expired certificate.
Thanks,
Angela Shi
TechNet Community Support

TS1398 my ipod touch worked fine on my wifi home network. After not using my ipod for a month or so, I cannot access the internet. All other devices work fine. Thus, its not my home wifi....I tried resetting...forgetting....nothing works...still cannot ac

hello - my ipod touch worked well until a couple of months of non-use. Now, I cannot access the internet thru my wifi. All my other devices have no such problem. I have tried resetting wifi, "forgetting network" turning wifi off and on....nothing works....can anyone help?

- Reset the iPod. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router.
- Reset networks settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- iOS: Recommended settings for Wi-Fi routers and access points
Does the iPod see the network? Error message? Does the iPod connect to other networks?

Hard drive on my MacBook, iTunes was not backed up. Purchases were recovered, but missing music is trapped on other devices (iPad, iPod & iPhone). Is there a way to transfer music from these devices (esp. iPhone & iPad) to MacBook?

I had to replace my hard drive on my MacBook and iTunes was not backed up. All of our purchases were recovered, but we are missing music that we now have only on other devices (iPad, iPod and iPhone). Is there a way to recover music from these devices? Also, the missing music on the MacBook that is on the iPhone is greyed out so I can't play it. What's the deal? How can I change that?
BTW- I am going to purchase an external hard drive to make sure this never happens again. I'm am also discovering other missing very valuable data. I'm considering investing in iMatch, too.

Try PhoneView: http://www.ecamm.com/mac/phoneview/
iTunes Match is not a backup strategy. Do not rely upon it for disaster recovery. For that you need to use Time Machine or "clone" software.

HT4260 I did everything the article suggests. And for my macbook pro it works perfectly. But all the other devices (iphone 5, 4, Macbook Air) can't connect to the network. Anybody any idea's?

I did everything the article suggests. And for my macbook pro it works perfectly. But all the other devices (iphone 5, 4, Macbook Air) can't connect to the network. Anybody any idea's?

Try resetting your modem. Power it down. Wait a moment, then power it up again. While it resets, do not change what is connected to it.
In another, though unrelated article, Apple recommends the following:
If you have configured your Wi-Fi base stations in the past, it may be helpful to do a factory default reset of each Wi-Fi base station that will be part of the wireless extended network before you begin.
This step really ought not be considered optional for the configuration you propose. If the problem persists after resetting your modem, reset everything else too.

HT1338 I just purchased my macbook pro yesterday and the update combined it downloads but when i restart the computer it says something went wrong and it won't work i don't know where to start to download this update

I just purchased my macbook pro yesterday and the update combined it downloads but when i restart the computer it says something went wrong and it won't work i don't know where to start to download this update

Try here:
http://support.apple.com/kb/DL1524

I have seen on this community that the earpods do not work on iPod shuffle gen 3 but when I was using on them it worked the control panel thing that is but only until I turned it off I don't understand why it won't work again and why it did in the first p

I have seen on this community that the earpods do not work on iPod shuffle gen 3 but when I was using on them it worked the control panel thing that is but only until I turned it off I don't understand why it won't work again and why it did in the first place can someone please explain and tell me how to make it work again

Sorry first time asking question didn't mean to write same thing twice well copy paste

I always update my iPad without any problem , but this time for the iOS 7 , it is still downloading from yesterday more than 24 hours and as a result I can't open any email . So can you help me or tell me what went wrong

I always update my iPad without any problem , but this time it didn't work out . My iPad 4 is still downloading from yesterday and I can not meanwhile open any website or any mail . Can you tell me what went wrong ??

Try reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected.

New airport: can't get my macbook or my imac to join my wireless automatically, my other stuff still joins without problems but i have to join manually with the book and the imac ?? I've tried all the settings and every thing else I can think of.....

new airport: can't get my macbook or my imac to join my wireless automatically, my other stuff still joins without problems but i have to join manually with the book and the imac ?? I've tried all the settings and every thing else I can think of.....
Running on Lion, never had a problem before until the old airport died and I replaced it.

try connecting the device in _*recovery mode*_, then restore from your backup.
also, make sure [_*Apple Mobile Device Service*_|http://support.apple.com/kb/TS1567] is installed and started.
JGG

What is the difference between mouton lion, lion, snow leopard? I have an iPad, iPhone and iMac but I have no idea what you would use these for?

What is the difference between mouton lion, lion, snow leopard? I have an iPad, iPhone and iMac but I have no idea what you would use these for?

Probably. Back up your data and check your applications for compatibility before installing it.
(111162)

HT4865 i changed my apple id and password but how can i update my iphone with the new apple id and password?

i changed my apple id and password but how can i update my iphone with the new apple id and password?i changed my apple id and password but how can i update my iphone with the new apple id and password?

You have to delete the old account, provide the password for the ID when prompted to turn off Find My iPhone, then sign back in with the ID you wish to use. This deletes the account and your iCloud data from your device, but not from iCloud. Provided you are signing back into the same account, your iCloud data will reappear on your device when you sign back in.
To avoid losing photo stream photos that are not in your camera roll, save them to your camera roll before deleting the account (open your my photo stream album, tap Select, tap the photos, tap the share icon -- box with upward facing arrow, then tap Save to Camera Roll).

My apple ID: my device is iPhone 5s 32Gb but now i forgot password. I've been restored my iPhone :(( Please help me, Thanks so much

My apple ID: my device is iPhone 5s 32Gb but now i forgot password. I've been restored my iPhone :(( Please help me, Thanks so much.
P/s: sorry, I'm not speak English well.
<Personal Information Edited by Host>

First, remove your personal information from your post. None of that is needed.
This is not Apple. This is a user-to-user PUBLIC forum. You've just given out a lot of personal informaiton to thousands of strangers.
Go to iforgot.apple.com to reset your Apple ID password.

HT204400 I cannot log in but on my other devices iPad iPhone no problem but Apple TV it won't work???????

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