HT204400 My apple tv says that it's connected to my router, but it's not connected to the internet

I just got the apple tv and have been trying to connect it up.  When I select my wi-fi network it shows that it's connecting, but then it comes back and tells me it's connected to my router, but not connected to the internet (my PC).

Your router should connected to a modem and the ATV would be accessing your wifi network via router in order to connect to the internet.
Can you please clarify the issue?

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