HT204406 Does iTunes match have to look for all music on my computer and send that data to and from Apple every time I open iTunes? This frequently makes iTunes crash before I even get to listen to one song. Installing the latest version of iTunes does no
Does iTunes have to check all my music for match every time I open iTunes even when nothing has changed in the music folder? This is just one problem I have with iTunes and match. Every time I open iTunes, the first thing happening is iTunes checking my music and sending the information to Apple and then waiting for Apple to send back information about match. There is a third step that I have never seen iTunes actually reach as it always crashes before finishing this ritual with my music and match. Since I paid for match I can no longer use iTunes to listen to any of my music. I like having match function on my iPhone because even 128 GB is not enough space to keep a music library and everything else needed on the iPhone. But it's been a disaster with iTunes on my Windows 7 PC. I updated iTunes recently and the same problem continues. I can't find any clear description of how match works but it seems if there has been no change to the music folder then the tedious and buggy process of checking all music for match and sending data back and forth to Apple every time iTunes is used should not be necessary. Is there possibly something I have to change settings for to help iTunes start without so much to do?
If your library was working on your computer and then popped up empty all of a sudden then this might be what you need...
Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
When you get it all working make a backup!
tt2
Similar Messages
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I have installed the latest version of iTunes for Windows 8 but when I try to open it, it says Windows has an error and I simply can't open it any longer. Any help is appreciated!
Hey socestlavie,
Thanks for the question. I understand you are experiencing issues with iTunes for Windows. The following resource may help to resolve your issue:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/TS1717
Thanks,
Matt M. -
After I installed the latest version of ITunes I get a message saying I'm missing the SQlite3.dll file. I have even unistalled the new version and then re-installed, still same message.
With Windows Explorer, navigate to your C:\Program Files\Common Files\Apple\Apple Application Support folder.
Copy the SQLite3.dll that you should find there, navigate to the nearby Mobile Device Support folder, and Paste it in there also.
Restart the programme all should be well
In case that your OS is (64 bit)
1. Open windows explorer, go to location C:\Program Files (x86)\Common Files\Apple\Apple Application Support
2. Copy file "SQLite3.dll"
3. Now paste it in the folder C:\Program Files (x86)\Common Files\Apple\Mobile Device Support
4. Restart the programme, it should not display that message, it should be clear.
Good Luck -
I have just installed the latest version of iTunes version 11.1.5.5, now I have no playlists. So I uninstalled and tried again, now I have no songs also! Also my account balance has gone down by approx £5, which incedently happened the last time I installed an update. Please help
See Empty/corrupt iTunes library after upgrade/crash.
tt2 -
Please help. I cannot install the latest version of Itunes in my macbook pro computer as I don't have or seem to have forget my password for the installers. Thanks
You can download the 32-bit installer directly using this link: iTunesSetup.exe
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I cannot install the latest version of itunes as I have old versions of bonjour and quicktime. I can't remove these programs either. Help please as I have tried almost everything I have found so far on the the web.
Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. (The results from mydigitallife and Major Geeks are worth checking.)
After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any Bonjour and QuickTime entries and click "Remove".
Quit out of CleanUp. Restart the PC, and try another iTunes install. Does it go through properly this time? -
When I start iTunes I get the following message. "A required iTunes component is not installed. Please repair or reinstall iTunes (-42404)". I have installed the latest version of iTunes but still get this message. Can anyone help?
Hello mustangcim243,
iTunes has various components bundled with it that it requires for general usage. I advise that we completely remove iTunes and all of these related components, verify that they have been removed, then reinstall. To do so, please follow the steps in this article:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/HT1923
Note: it is important to remove the 7 components in order. Uninstalling these components in a different order, or only uninstalling some of these components may have unintended affects.
If the above does not resolve your issue, I recommend we reset the SC Info folder:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/TS1389
(See Step 4: Remove the SC Info folder)
Thanks,
Matt M. -
I am trying to install the latest version of itunes and when the install begins I get the message "There is a problem with this Windows installer package. A program required for this install could not be opened. contact your support personnel or product vendor". I ran a troubleshooting diagnostic on my computer and nothing flagged as a problem. I uninstalled iTunes and tried again and now I don't have any way to sync my ipod touch. Please help with any suggestions!!!
Just in case, let's try a standalone AppleSoftwareUpdate.msi install.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe, and select "Extract to iTunesSetup". WinRAR will expand the contents of the file into a folder called "iTunesSetup".
Go into the folder and doubleclick the AppleSoftwareUpdate.msi to do a standalone ASU install.
(If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleSoftwareUpdate.msi again.)
Does it install (or uninstall and then reinstall) properly for you? If not, what error message do you get? (Precise text, please.) -
For some reason I cannot download and install the latest version of iTunes. 11.0.2. Could you help please? Each time I try, I get a command box saying 'The feature you are trying to download is on a network resource that is unavailable. Click Ok to try again or enter an alternate path to a folder containing the installation package iTunes.ms in the box below.
Please help!
Many thanks in advance
Ben Bentley
West Midlands
UK(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
I get the following error message after installing the latest version of itunes via auto update: "the itunes Library file cannot be saved. An unknown error occurred (-54). Has anyone ever seen this message and anyone have a suggestion what to do?
Hi pholewinski!
I have a couple of articles for you here that I believe will help you with this issue. The first is an article on advanced troubleshooting, and it can be found here:
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/ts3297
If following that article's steps doesn't take care of the issue, you can try the things listed in this article, which is about permissions issues in iTunes:
iTunes: Missing folder or incorrect permissions may prevent authorization
http://support.apple.com/kb/TS1277
Thanks for using the Apple Support Communities. Have a good one!
-Braden -
How do you search for a song in the latest version of ITunes??
How do you search for a song in the latest version of ITunes??
Yes this might be the stupidest question ever, but leave it to Apple to make the simplest thing hard.
In EVERY version of Itunes, up until 11, you used to be able to type an artists name, song name, or album into the search field and it would narrow it down so that you can see what you are looking for (in the list below). Now, Itunes tells you that you have music by said artist, yet doesn't list them whatsoever. Furthermore, when you click on the results it doesn't list them for you either.
I'm sure it is some weird setting, but cannot for the life of me find. I cannot name one application that doesn't show a list when you type in the search field. Augh!
Please help.
GYou can choose what it searches and where
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Since I installed the latest version of iTunes I have been unable to sync new downloads to my ipod. Prior to this installation I would get 2 windows when I attached my ipod but now there is only one. The software does not recognise the device (I tried running the doagnostic) but I can see it on my desktop. Anyone know what I can do?
Hi findmeat,
Welcome to the Support Communities!
The article below may be able to help you with this.
Click on the link to see more details and screenshots.
About iTunes Radio
http://support.apple.com/kb/HT5848
Cheers,
- Judy -
I tried to install the latest version of iTunes on my Windows PC, but the installation failed and I have the error message "Runtime Error R6034 An application has made an attempt to load the C runtime library incorrectly." When I then tried to run iTunes (assuming that, since the new install failed, my older version was still OK) I got the message "iTunes was not installed correctly. Please reinstall iTunes. Error 7 (Windows error 1114". I tried then uninstalling iTunes and reinstalling it fresh, but encountered the same problems. Help!
Try the following user tip:
Troubleshooting issues with iTunes for Windows updates -
After installing the latest version of iTunes, I can no longer export music files converted by EZ Vinyl Conversion software to iTunes, which is the only export option available in the software. I have been converting my vinyl records, tapes and cd's to MP3 files in iTunes for about a year now, and have well over 1000 man-hours invested in this effort. I tried restoring the last version of iTunes, but it will no longer read my library, as, apparently, the new version modified the library file(s) in some way. I want to reenable this export-import function to finish my archival. What is necessary ???
Apparently, security programs like Macafee and Norton view Itunes updates as new programs and block then from access. If you add Itunes to the list of exemptions, it solves the problem.
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I have just tried to instal the latest version of itunes. It failed and I got a message saying ' An application has made an attempt to load the C runtime library incorrectly' I completely uninstalled itunes and tried to install an earlier version and got the same message. So I can no longer access my itunes files. Help
Try the following user tip:
Troubleshooting issues with iTunes for Windows updates
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