HT204406 Downloaded song does not play
I have downloaded several songs and they do not play on my iPhone. A few seconds of the song might play and then it fastforwards thorugh the entire album. Sometimes an error message shows up that says "URL not found." This has happened with a few albums I have tried to download, and it seems the files transferred incorrectly. How can I fix this without paying for the songs again?
The song was purchased with a different Apple ID than is authorized on your computer's iTunes.
In iTunes, go to Store > Authorize This Computer in the menu bar and enter the Apple ID and password that was used to purchase the song.
Similar Messages
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I downloaded a song that I purchased from the ITunes store, but the song does not play properly. How can I re-download the same song without having to purchase it a second time?
I could not find an option to "report a problem".
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the entry, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.
(Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.) -
I bought and downloaded a song, and the whole song does not play. Why is this, and can I get the whole song?
Depending upon what country that you are in have you tried deleting and redownloading it via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes ? If you aren't in a country where you can re-download music or if it re-downloads in the state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that song and use the 'Report a Problem' link.
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When selecting a song to play on iPhone the correct song does not play. How do I fix.
When selecting a song to play on iPhone the correct song does not play. How do I fix?
There are users reporting the process being stuck and it might have to do with apple turning on match to other countries today.
Have you tried turning match off and letting it remove all none downloaded songs and then turning match back on to see if it fixes it?
Sometimes turn match off and then back on fixes some things, but not always.
Especially if it is working on your other devices, it has to be with the one your trying to get the song downloaded onto. -
Song does not play on iphone 5
Downloaded song onto iphone 5. Song does not play. I deleted it from my phone but it still does not work. Play fine on my computer. Help anyone?
Is that the only song not playing? check another song, Also try restarting your iPhone by holding down the on/off and the home buttons until you see the Apple logo.
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HT1725 I purchased Danza Kuduro Don Omar & Lucenzo and the song does not play
I purchased Danza Kuduro Don Omar & Lucenzo and the song does not play
Danza Kuduro doesn't play? ¡That will bring the party to a halt real quick!
Seriously, it is most likely just a download problem. You can delete the bad copy from your library, and then download a fresh copy at no cost by following this guide:
http://support.apple.com/kb/PH1619
In the unlikely event that the new copy has the same problem, report it to iTunes Customer Service at this web page:
http://www.apple.com/feedback/itunesapp.html -
HT1933 iTunes downloaded song will NOT play
Why can I view the song on the playlist (on both iPod and Powerbook) and yet the song will not play on either? It is NOT listed as having been interrupted as a download and the rest of the album plays without incident.
Sounds like a faulty file. Delete it and redownload a fresh one at no extra cost
Goto iTunes Store
Select Purchased from under Quick Links to the right
Navigat to the music you want and click on the cloud button to re download.
If it came from a cd then reimport it.
If it came from another source then they will give you instructions on how to redownload if you can -
I can download a song to my mp3 player but the song does not play
when i download the song it wiil not play but it is on the playlist on my mp3
OK.
Not sure why you are in the itunes forum.
Your issue is with your MP3 player. Go to their support page.
Itunes syncs with Apple devices. It has little or nothing to do with other players.
Does your MP3 player support the file type of the song that your downloaded? -
I downloaded a Song by FLOW, GO!!! When I try to play the song or when it comes up through shuffle, the song skips itself, this is both on itunes in my library and on my iphone.
Is there a cloud icon next to the song? If so then the song is not on your phone. It is in iCloud storage. It cannot be deleted. If you don't want to see music not on your phone go to Settings/Music and turn off Show All Music.
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TS1424 Incomplete Song/Does not play full length
One of the songs that I downloaded only plays for 30 seconds and then ends when it has not played for the full time, it doenst say it was interupted and i cant find where to re-download if you even can.
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one. See the following document for instructions:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item. -
ITunes Playlist(multiple songs) Does Not Play During Slide Show in IDVD5
I have a Itunes playlist that contail 3 songs. They play in Iphoto during the slideshow. However, only the first song plays in IDVD 5 andnot the others. But during preview all the songsplay. Anyone have any ideas.
If you look around the forums, you'll see this is a relatively common problem. Although it makes no sense that Apple lets this continue, a couple options are to Export/Share the slideshow to Full-Quality DV (a Quicktime movie) and:
- import into iMovie and add the songs, or
- use Quicktime Pro ($30) to open your songs, then copy and paste them into the slideshow QT file.
John -
I downloaded an album from the itunes store, which completed fine, but when I play it, some songs play through fully and some go silent about 15 seconds before they should end. How do I fix this?
Welcome to the Apple Community.
Try deleting the problematic file (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app (or video app) on your iOS device.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer. -
Latest version of iTunes, but just purchased song does not play!
Hi All,
All other songs I have purchased in the last few weeks from iTunes play fine, however the song I have just bought won't. I have all the latest drivers, I have checked for Updates in iTunes but there are none...
Personally, I am wondering whether the file corrupted when I downloaded it, in which case I guess my money has just gone down the drain and I have to cough up again?
Thanks in advance,
TomHey melthepest,
Thanks for the question. I understand that your iPo classic is not displayed in iTunes when connected to your computer. The following articles include troubleshooting steps that may help resolve your issue, depending on the symptoms:
iPod: Appears in Windows but not in iTunes
http://support.apple.com/kb/TS1363
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/TS1369
iTunes reports that "iTunes cannot recognize this iPod at this time"
http://support.apple.com/kb/TS1416
Thanks,
Matt M. -
My computer is the authorized computer, and when I go to play a song i just purchased it says computer not authorized. It prompts me to login, I o and it still dont work. I am only having trouble with one song from the album.
I fixed the same issue here with a short walk through!
I had this problem before with a track from Kendrick Lamar's album "good kid, m.A.A.d city"
Enjoy! -
Downloaded file does not play properly
I started downloading a movie to rent, but when playing movie the picture is all scrambled. I tried deleting file and starting again, but it seems to restart where I stopped it. What can I do ?
Question 1: Is it possible to listen to the song on my Sandisk MP3 player?
No.
Question 2: Can I simply burn the m4p to an audio cd-rom?
Yes, you can burn it to a CD-R or CD-RW as a standard audio CD.
A CD-ROM cannot be written to.
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