HT204406 Hi, im getting error 4002 when trying to connect to iTunes Match

Hi, i cant connect to iTunes Match since yesterday on my iMac.

HI
Read this How to troubleshoot iTunes Match - Apple Support
Note specifically holding option ket whilst turning off match.
Jim

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What is error 4002 when trying to sync with Itunes match and how do I fix it?

What is error 4002 when trying to sync with Itunes match and how do I fix it?

HI
Read this How to troubleshoot iTunes Match - Apple Support
Note specifically holding option ket whilst turning off match.
Jim

TS1424 I keep getting error -1202 when trying to connect to itunes store, any idea how to fix this?

I keep getting error -1202 when trying to connect to itunes store, any idea how to fix this?
Thanks

Perhaps try the iTunes Store loads partially or returns "Error 306" or "Error 10054" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting

After updating to latest version of itunes i get error -3212 when trying to connect to itunes store, says not connected to internet. But internet status is ok and can use browser

just updated to the latest version of itunes for windows. i can't stream any of my radio stations and when i try to connect to the itunes store i get an error -3212 message saying i'm not connect to the internet, yet my browser works and my wireless status is ok.

I also had this issue when one day itunes stopped working for me on windows 8...
the error message I received first was: C:Programme files\common files\Apple\Apple Push service.dll is either not designed to run on windows or contains an error.
followed by: ITunes not installed Error 7 (Windows error 193)
Your response addressed how to fix this issue with earlier windows operating systems, but not for windows 8, so what ended up working for me was your advice applied a little differently. For anyone running windows 8 needing to know how to resolve this issue by repairing the Apple Application Support program, try following these simple steps - what a relief it was to have itunes working again after applying b noir's answer to the windows 8 operating system!
1. Swipe in from the right edge of the screen, tap Settings, and then tap Control Panel.
(If you're using a mouse, point to the lower-right corner of the screen, move the mouse pointer up, click Settings, and then click Control Panel.)
2. Click the Programs and Features icon.
3. In the list of programs and features, find the Apple Application Support feature and click to select it.
4. In the gray title bar above it, click Repair.
5. Approve the window prompts that follow until the repair has been completed.
6. Relaunch iTunes.
Hope this helps & good luck!

Keep getting error 4002 when trying to update Genius

I haven't seen anyone write about getting error 4002 when trying to update genius in itunes. I select update genius and it gathers information and sends it to the itunes store I assume. And then waits a few seconds and then I get the following message "Genius results can't be updated right now. An unknown error occurred (4002) Please try again later." I've been getting this message for well over a month and I keep hoping they'll be an update or somehow it will magically be fixed, but nothing has changed. Anyone have any insight on this one?
The current ituned library it 123GB and is stored on external drives. It should also be noted that when I first turned on genius when it was released it went through this whole problem without a hitch. I just can't update Genius with any of the music I've added since then. I can't even get genius to recognize music that I got from the itunes store since I've had the problem.

Be careful - this was a disaster for me. Once I did this, I got a different error - an error 4010 and in trying to recover, caused a lot of library issues that forced me to go to a backup to fix. You'll find a lot of people having the 4010 problem. Basically iTunes Genius is a disaster and Apple isn't fixing it.

TS1424 Getting error -1202 when trying to connect to My Wish List. Says there was an error in the ITunes store and to try again later. Any work arounds for this? I have no other problems accessing anything else.

Getting error -1202 when trying to connect to 'My Wish List" in ITurnes. Says there was an error in the ITunes store and to try again later. Have no other problems connecting or purchasing......

This procedure is a diagnostic test. It makes no changes to your data.
Please triple-click anywhere in the line below on this page to select it:
ls -@Oaen L*/Coo* | pbcopy
Copy the selected text to the Clipboard by pressing the key combination command-C.
Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window by pressing the key combination command-V. I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key after pasting.
Wait for a new line ending in a dollar sign ($) to appear below what you entered.
The output of the command will be automatically copied to the Clipboard. If the command produced no output, the Clipboard will be empty. Paste into a reply to this message.
The Terminal window doesn't show the output. Please don't copy anything from there.

TS1424 i'm getting 'Error 306' when trying to log into itunes. Does anyone know how to fix this?

I'm getting 'Error 306' when trying to log into itunes. Does anyone know how to fix this?

Perhaps try the iTunes Store loads partially or returns "Error 306" or "Error 10054" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting

Iphone 5 IOS6.0.1 Error appears when trying to connect to Itunes Store

Iphone 5 IOS6.0.1 Error appears when trying to connect to Itunes Store as Cannot connect to Itunes Store

you are not alone! I get the same for weeks now and I got an itunes voucher for xmas!
enjoy ecuador you lucky liucky barsteward, I have been to honduras/belize/mexico/guatemala/peru/bolivia/chili but ecuador is meant to be BRILLIANT
so to recap obviously some glitch at apple!, sorry I couldn't help

Getting error 789 when trying to connect with a PC remotely via VPN

When we set up the VPN we are getting a Error 789 when trying to connect with a PC. Any suggestions would be appreciated.

The utilities, provided on the CD, are not required for the PC to access the Internet through the 802.11n AirPort Extreme Base Station (AEBSn). They are only necessary for administering the base station.
If your PC is currently configured as a DHCP client, it shouldn't have any issues connecting by Ethernet. The AEBSn will assign the appropriate IP addresses required for connectivity to the Internet ... just like it does for wireless clients.

My iphone 4 gsm stuck in recovery loop and I get error message when trying to recover thru itunes, error message 1602. help!!!!

I removed the battery in my att iphone 4 (gsm) osi 6.2? when i turned phone on i got pug into itunes screen. I did that and it said phone detected in recovery mode click update recover butten so i did. everything started liek t was working, i tunes showes verifing with apple but never make it past that point. itunes gives error message 1602. tried fixes, got error 22 tried fixes got error 11, tried fixesand got error message 1602. i then got advice from friend who wrks with iphones. told me get inrecovery, turn off. take out battery for min at least and put back together nad then try. i could not turn it on so plugged into wll charger and screen showed osi 6 and slide bar. slid bar and asked for my pw. put in and low and behold icon on screen telling me to plug into itunes. Did that and got error messge 1602 again and itunes neer went past verifing with apple.

Error 1600, 1601, 1602
Follow the steps listed above for Error 1604. This error may also be resolved by disabling, deactivating, or uninstalling third-party security, antivirus, and firewall software. See steps in this article for details on troubleshooting security software.
Error 1604
This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode, put it into Recovery Mode.
Restore and wait for the error.
When prompted, click OK.
Close and reopen iTunes while the device remains connected.
The device should now be recognized in Recovery Mode again.
Try to restore again.
If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.

Keep getting error message when trying to connect

First, I am severly hearing impaired and telephone support is not an option.
I went from an iMac G5 to an iMac 3.4 GHz Intel Core i7. Contribute had been working perfectly with the old iMac. Now whenever I try to connect I get the following error message: "Access Denied. The file may not exist, or there could be a permission problem." When I go through the trouble shooting file I keep getting the error message while trying to re-configure. Can someone please help??

What is the version of Contribute and also the Mac OS ?
Can you try clearing the Preferences this would be like launching Contribute freshly?

TS3694 i keep getting an error message when trying to connect to itunes store

it says "itunes cannot connect to itunes store .An unknown error has occured (-3212)
make sure your internet connection is active and try again.
does anyone else have this problem .
i am using a desktop pc an internet connection is fine on anything else except this?
help please !!

Hello buttonbabe,
I found a couple of articles that might help with the issue you are experiencing with the iTunes Store.
If you are getting a white screen when accessing the iTunes Store, I recommend reviewing this article:
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123
If you are still not able to access the store, I recommend the following articles:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Thank you for using Apple Support Communities.
Best,
Sheila M.

I am Getting Error -3212 when trying to sign into itunes store

I Am trying to log into Itunes Store and I'm getting a message Stating Unkown Error (-3212)
Can anyone help

I have solved the problem, Itunes was blocked on my Firewall

Error 11222 when trying to connect to iTunes store

When I am on my HP laptop, iTunes will not let me load the store and it says Error 11222. My 5th gen iPod Nano still connects and works prefectly fine on iTunes. I have tried to fix it on my own by using Apple support, but nothing is working, and I have contacted Apple multiple times without any luck from them either. iTunes stopped working before I got the updated iTunes and hasn't been working for more than a year.
When I do a diagnostics it says "secure link to iTunes store failed", but when I click help, I can't get any because I'm not connected to the internet (which I most certainly am).
Here is my copy of my last diagnostics:
Microsoft Windows Vista x64 x64 Home Premium Edition Service Pack 2 (Build 6002)
Hewlett-Packard HP G70 Notebook PC
iTunes 11.0.1.12
QuickTime 7.7.3
FairPlay 2.2.32
Apple Application Support 2.3.2
iPod Updater Library 10.0d2
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 6.0.1.3
Apple Mobile Device Driver 1.63.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0013B6C80A8A2F70
Current user is not an administrator.
The current local date and time is 2013-01-05 14:43:38.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family
Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 11.0.1.12 (x64) is currently running.
iTunesHelper 11.0.1.12 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {7BA45B35-7788-43FA-AB99-59B5948FB044}
Description: Atheros AR5009 802.11a/g/n WiFi Adapter
IP Address: 192.168.1.74
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.254
DHCP Enabled: Yes
DHCP Server: 192.168.1.254
Lease Obtained: Sat Jan 05 13:57:11 2013
Lease Expires: Sun Jan 06 13:57:11 2013
DNS Servers: 192.168.1.254
Adapter Name: {963B448B-CC77-4C70-B271-41A19B3FF28B}
Description: Realtek PCIe FE Family Controller
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 19:00:00 1969
Lease Expires: Wed Dec 31 19:00:00 1969
DNS Servers:
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
Firewall Information
Windows Firewall is off.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Basic connection to the store failed.
The network connection timed out.
Connection attempt to Gracenote server was successful.
The network connection timed out.
Last successful iTunes Store access was 2012-04-21 10:40:23.

I do have parental controls on my account, but other accounts on the computer have it too and their iTunes store works just fine.
Also the error doesn't appear right away, it takes a while of iTunes trying to load, and it usually just shows the white screen.

ITunes error -4 when trying to connect to itunes store

When the Itunes is trying to connect to the iTunes Store I am getting an error.
"Itunes could not connect to the iTunes Store. An unknown error occurred (-4). Make sure your connection is active and try again."
My connection is active .... and of course it does work even if i restart my Mac.
A side effect is that when I am trying to buy some application at ApplStore (it allows me to browse) I get a message indicating that the username or email was changed!.
Via mobileme (on a mac / Safari) I can login...
Any help would be great.
J.

I got through to the support number in China which actually was a Representative in India. He said to contact itunes store via email www.apple.com/support/itunes/store
Sent email so we will see what happens. I have spoken to three others here who cannot access the store. We live in different complexes so the internet is not the same provider( not the right word, but not sure if it is server?) Friend in the US has no problems.

HT204406 Hi, im getting error 4002 when trying to connect to iTunes Match

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