HT204406 I bought iTunes match. I don't like it how do I get a refund

I tune match its not for me. Would like a refund

I don't know if you can get a refund, since the terms of sale for the iTunes Store state that all sales of products and services are final. You can contact the iTunes Store, explain the reason for your request, and ask, though:
http://www.apple.com/support/itunes/contact.html
It's possible they'll make an exception for you.
Good luck.

Similar Messages

HT4913 I have a bunch of ripped cd's on my pc and iTunes Match is not recognizing them. How can I get them into the cloud?

I have a bunch of ripped cd's on my pc and iTunes Match is not recognizing them. How can I get them into the cloud?

hello quantumtech, could you go to the firefox ''menu ≡ > help ? > troubleshooting information'', copy the contents of that page and paste them here into a reply on the forum? this might give us a clue what is going on...

HT201238 I got an icloud upgrade for $20 on my iphone but i don't need it. how do i get this refunded?

I got an icloud upgrade for $20 on my iphone but i don't need it. how do i get this refunded?

You can cancel an iCloud storage upgrade but only within 15 days of buying:
Apple seem to have made this as difficult as possible. You may be able to do this using http://expresslane.apple.com - click 'See all products and services', then 'More Products and Services, then 'iCloud', 'Account and setup' then 'This topic is not listed'. Explain the situation in the box provided and wait for a response - include a phone number. However you may find you cannot proceed without entering a hardware serial number which is still eligible for AppleCare.
In that event you will need to phone them directly, using the Apple Online Store number given at the bottom of this page. The first person you speak to may tell you to do it from the iCloud website but this is not possible. Politely insist on escalating the issue to a more senior person and eventually you should be able to get through to someone who can deal with this (you may have to wait for them to call you back) - you will be asked security questions and for part of your credit card number to identify yourself.
If it is more than 15 but less than 45 days you may be able to get a partial refund by the same method.
If it is more than 45 days since you purchased the storage you cannot cancel it for a refund; you can downgrade your plan as from your next renewal date. Please see
http://help.apple.com/icloud/#mm12eecb08e7

HT204406 I bought iTunes Match enabled it on my ipad now the 1800 songs in my library are gone and all I have is the music my daughter purchased from itunes how can I get them back. for her ipad.

I have ipad 3 & daughter new ipad mini with RD. She has nano and I have classic. Her nano syncs to her own laptop and mine to my desktop. I bought iTunes Match and authorised both iPads and both iPods. I have now enabled iTunes Match in my ipad and was warned it would replace my library. I pressed "enable" and now the 1800 songs in my library are gone and all I've got is the music my daughter bought from iTunes. What have I done wrong and how can I get my songs back. When I bought iTunes Match I got 1 e-mail confirming subscription and another providing receipt but nothing else no links etc. any assistance would be appreciated.
Arccctwc

You can only upload music from your computer's iTunes, you can't do it from an iOS device - when you subscribe to iTunes Match on your computer it should have scanned your music library on it and matched or uploaded any non-iTunes purchased music to it.
Do you have copies of those tracks anywhere e.g. on an iOS device or on your backup of your downloads/library ? If they are iTunes purchases then they should be in the cloud. If they were copied from CDs or bought from other sources then if they are only on an iOS device (i.e. you don't have them on a backup) then there are some programs listed half-way down this page which should be able to copy them back : https://discussions.apple.com/docs/DOC-3991
Subscribing to iTunes Match : http://support.apple.com/kb/HT4914
Using Match on an iOS device : http://support.apple.com/kb/HT5637

Bought iTunes card can't read code now how do I get my 15$ iTunes card to work

Bought iTunes card some numbers were eligible what can I do

FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
 Cheers, Tom

If I purchase an app on the App Store, and I don't like it, how do I get my money back?

I recently bought a game from the App Store. But after playing it I realise I don't like it. Is there any way I get get my money back?
Thanks
Ash

You don't. If you read the terms of the App store, it says that all sales are final. However, if you really want to try pleading your case to iTunes support, you can do that here: http://www.apple.com/emea/support/itunes/contact.html

I have downloaded an application that i don't like at all can i get a refund ?

I have applyed an app that i don't like at all is there a way i can get a refund . Apple should let you look at an app before you purchase it

Before getting the app, you should look at the screenshots they provided before buying.
iTUNES STORE - TERMS AND CONDITIONS
All sales and rentals of products are final.
Prices for products offered via the Services may change at any time, and the Services do not provide price protection or refunds in the event of a price reduction or promotional offering.
If a product becomes unavailable following a transaction but prior to download, your sole remedy is a refund. If technical problems prevent or unreasonably delay delivery of your product, your exclusive and sole remedy is either replacement or refund of the price paid, as determined by Apple.
However, you can try this trick:
How to Get a Refund from iTunes | eHow
Hope this helps.

HT204266 If you don't like an app can you get a refund?

Refund for crappy apps.

There are no refunds if you just don't like the app, no. If it doesn't do what the developer promised - an advertised feature is missing or the app is unreliable to the point where it's nonfunctional - then a refund might be possible. But if the app just didn't turn out to work like you'd hoped, then no, you would not qualify for a refund.
Regards.

HT4847 I accidentally purchashed iCloud storage I don't need. How do I get a refund?

Purchased additional storage I don't need. Says I have 15 days to contact Apple and get refund. Who do I contact?

I had the same issue and a solution was given which could be found on my thread or contact Plusco. I live outside of the US and phoning in long distance to Apple help was not an option but went through MobileMe which helped resolve the matter by Chat.

I bought an audiobook but only one hour downloaded - how do I get a refund or get the entire book?

Is there a 1-800 number to speak to a person?

No. There is no phone number.
How to report an issue with Your iTunes Store purchase

HT204406 I'm bought iTunes match and not everything got loaded like I thought it would...

I bought iTunes match expecting that all of the cd's I have purchased and loaded onto my old PC would be taken through iCloud and loaded onto my new Macbook and iPhone. None of the cd's or music I had on my PC got moved over. Just songs I had previously purchased through iTunes. Is there a setting I need to change for this to happen? I was under the impression that I would be able to do so. Am I doing something wrong, or is there no way for that kind of music to be moved over? Please help with this. Much appreciated.

Have a look here...
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
SHARING iTunes MUSIC
http://macmost.com/five-ways-to-share-music-in-itunes.html
Also... Create your Own Apple ID for Your iPhone...
It should be Noted that anything Downloaded with a Particular Apple ID is tied to that Apple ID and Cannot be Merged or Transferred to a Different Apple ID
Apple ID FAQs > http://support.apple.com/kb/HT5622
And... Have a read here...
https://discussions.apple.com/message/18409815?ac_cid=ha
See Here for > How to Use Multiple iDevices with One Computer
Have a read here...
https://discussions.apple.com/message/18409815?ac_cid=ha

How can I get my old iTunes music onto my new computer without access to my old computer? I left my previous job and forgot to transfer my music. I bought iTunes match and it shows my old Mac as a device, but I cannot get the music off it.

How can I get my old iTunes music onto my new computer without access to my old computer? I left my previous job and forgot to transfer my music. I bought iTunes match and it shows my old Mac as a device, but I cannot access any of the old music. All I can find are what was on my iPhone, but that's not what I want. I need all my old music from my old Mac, which has been wiped clean by IT at my old job. BUT, I did have iCloud at that time and I thought all my music would be accessible through it. I don't understand the Cloud! And I'm thinking spending $24.99 on iTunes Match was a waste of money because I still can't access my old music.

When you are done with this issue, consider the computer back at the office may still
have access to your iTunes account, and it should be de-auhorized. You can do that
remotely, but be sure you carefully do not mess up your other computer iTunes libraries.
Good luck & happy computing!

My old computer (a Sony) with my iTunes crashed. I have a new MAC and want to make sure I can keep all of my music (mostly from old CD's that have been lost). I bought iTunes match hoping that would work but it isn't using the data on my phone. HELP!

My old computer (a Sony) with my iTunes crashed. I have a new MAC and want to make sure I can keep all of my music (mostly from old CD's that have been lost). I bought iTunes match hoping that would work but it isn't using the data on my phone. HELP!

Since you have purchased a new Mac (which, BTW, is not typed in all capitals) why not buy a Time Capsule <http://www.apple.com/airport-time-capsule/> which is designed specifically to work with OS X and Time Machine?
You don't say what part of your Sony "crashed." If it was not the HDD it is possible to take the computer apart, put the HDD in an external case, then recover the data off of it (including the music) simply drag-n-drop. If it was the HDD that "crashed" that makes it more difficult.
If you are able to recover the music from the Sony you can then add it to the iTunes library on the Mac and iTunes Match will then scan, match and upload the tracks to be mirrored in the cloud.

HT1918 i bought itunes match but after change my computer ( account is the same)..why i need to buy itunes match again?

i bought itunes match but after change my computer ( account is the same)..why i need to buy itunes match again?

When you are done with this issue, consider the computer back at the office may still
have access to your iTunes account, and it should be de-auhorized. You can do that
remotely, but be sure you carefully do not mess up your other computer iTunes libraries.
Good luck & happy computing!

HT5085 hi, i bought itunes match yesterday, and i can not connect with the server. Error 4010 appear ever time when i want to entry on Itunes match.Thanks

i bought itunes match yesterday and i can not connect with the server. Error 4010 appear every tiem when i want to entry on itunes match.
Thanks

Here are some things to try:
Close itunes
Check your internet settings.
Control Panel – Internet Options – Advanced
Check SSL 3.0 and TLS 1.0
Uncheck “Check for server certificate revocation (requires restart)”
Click Apply
Click Okay
Open itunes and try again
And, you don't need to turn off the firewall, just add itunes and itunes helper to your security software firewall.

HT204406 I bought iTunes match. I don't like it how do I get a refund

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