HT204406 I'm stuck in Step 1 for days, after I had subscribed iTunes Match

I restarted my Mac, logout then log in, try again but still in step 1. What should I do now ?

I've had another album give me the error "this item could not be downloaded(11111)" etc, so i deleted it from match and imported the album back into itunes, but I too am getting the stuck on step 1 bug that everyone else is getting.

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saying sorry, this page is not available

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Hello Mulham,
I would try booting the NAS with no drives installed.
If it boots, try adding the drives, one-by-one, giving about a miniute between each one, while the NAS is still powered up.
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https://lenovo-eu-en.custhelp.com/app/answers/detail/a_id/14722

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Error 9
This error occurs when the device unexpectedly loses its USB connection with iTunes. This can occur if you manually disconnect the device during the restore process. You can resolve this issue by using USB troubleshooting, using a different Dock Connector or Lightning Connector to USB cable, trying another USB port, restoring on another computer, or by eliminating conflicts from third-party security software.

My iphone 4s gets stuck on "searching" for network after it runs out of battery

My iphone 4s gets stuck on "searching" for network after it runs out of battery , i have to restart my handset repeatedly till it gets network why is this ?

Hello Andres.J,
Thanks for using Apple Support Communities.
Take a look at the following article, specifically steps 3-7 since you have already restarted the iPhone.
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http://support.apple.com/kb/TS4429
Take care,
Alex H.

HT1923 I backed up my iPad on my laptop with iTunes. I want to remove and re-install iTunes. How do I preserve the backup for use after I re-install iTunes?

I backed up my iPad on my laptop with iTunes. I want to remove and re-install iTunes. How do I preserve the backup for use after I re-install iTunes?

The device backups and iTunes library should be unaffected by uninstalling and reinstalling iTunes.
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tt2

W2K12-R deduplication optimization job stuck at 100% for days

Hello,
I've W2K12-R server (VM, 4 vCPU, 14 GB vRAM) with a 7 TB D: drive, deduplication is enabled for this drive. I use this drive for backing up virtual machines, at the moment 3,6 TB are used. Each night ~2 TB new data is backed up, only the C: drives of VMs,
so there is a very high dedup rate, these new 2 TB are usually deduplicated during daytimes.
Capacity                 : 6.64 TB
FreeSpace               : 3.01 TB
UsedSpace              : 3.63 TB
UnoptimizedSize        : 110.74 TB
SavedSpace             : 107.1 TB
SavingsRate           : 96 %
Since a few weeks I've the problem that ThroughputOptimization jobs (all Optimization jobs) do not finish. The job is able to free space but it stays at 100% for days.
Although I've set the DurationHours to 6 or 9 hours, the scheduled job does not end and thus no new Optimization job starts. That leads to a completely filled D drive because the space that gets filled by backup jobs during the night is not freed during
the planned time frame.
Event Log from the start of the job:
+
System
Provider
[ Name]
Microsoft-Windows-Deduplication
[ Guid]
{F9FE3908-44B8-48D9-9A32-5A763FF5ED79}
EventID
6148
Version
0
Level
4
Task
0
Opcode
0
Keywords
0x8000000000000000
TimeCreated
[ SystemTime]
2014-07-21T14:20:04.531120000Z
EventRecordID
2768
Correlation
Execution
[ ProcessID]
4672
[ ThreadID]
268
Channel
Microsoft-Windows-Deduplication/Operational
Computer
xxxxxx.net
Security
[ UserID]
S-1-5-18
EventData
JobType
1
JobInstanceId
{39D260C4-32D0-4511-8982-598DA53DB423}
VolumeGuidPath
\\?\Volume{27fe6999-df3b-4864-81fe-853126e2c9cc}\
VolumeDisplayName
D:
AvailableMemoryMb
11058
JobPriorityType
3
I don't see further information about job 39D260C4-32D0-4511-8982-598DA53DB423 in event log. In resource monitor I see that fsdmhost has very little disk activity (600 Bytes/s), but a cpu load of 25% (which is one of the four vCPUs).
I stopped the backups this week and started a manual full Optimization job, which stays at 100% since more than one day now.
Any ideas what to check? Any patch I can apply?
Some details:
23.07.014 - 8:40 Uhr
Get-DedupStatus
FreeSpace    SavedSpace   OptimizedFiles     InPolicyFiles      Volume
3.01 TB      107.1 TB     12232              12232              D:
Get-DedupStatus | fl
Volume                             : D:
VolumeId                           : \\?\Volume{27fe6999-df3b-4864-81fe-853126e2c9cc}\
Capacity                           : 6.64 TB
FreeSpace                          : 3.01 TB
UsedSpace                          : 3.63 TB
UnoptimizedSize                    : 110.74 TB
SavedSpace                         : 107.1 TB
SavingsRate                        : 96 %
OptimizedFilesCount                : 12232
OptimizedFilesSize                 : 110.58 TB
OptimizedFilesSavingsRate          : 96 %
InPolicyFilesCount                 : 12232
InPolicyFilesSize                  : 110.58 TB
LastOptimizationTime               : 23.07.2014 04:44:59
LastOptimizationResult             : 0x8056533D
LastOptimizationResultMessage      : The operation was cancelled.
LastGarbageCollectionTime          : 20.07.2014 05:26:12
LastGarbageCollectionResult        : 0x00000000
LastGarbageCollectionResultMessage : The operation completed successfully.
LastScrubbingTime                  : 20.07.2014 16:06:29
LastScrubbingResult                : 0x00000000
LastScrubbingResultMessage         : The operation completed successfully.
Get-DedupVolume
Enabled            UsageType          SavedSpace           SavingsRate
Volume
True               Default            107.1 TB             96 %
D:
Get-DedupVolume |fl
Volume                   : D:
VolumeId                 : \\?\Volume{27fe6999-df3b-4864-81fe-853126e2c9cc}\
Enabled                  : True
UsageType                : Default
DataAccessEnabled        : True
Capacity                 : 6.64 TB
FreeSpace                : 3.01 TB
UsedSpace                : 3.63 TB
UnoptimizedSize          : 110.74 TB
SavedSpace               : 107.1 TB
SavingsRate              : 96 %
MinimumFileAgeDays       : 0
MinimumFileSize          : 32768
NoCompress               : False
ExcludeFolder            :
ExcludeFileType          :
ExcludeFileTypeDefault   : {edb, jrs}
NoCompressionFileType    : {asf, mov, wma, wmv...}
ChunkRedundancyThreshold : 100
Verify                   : False
OptimizeInUseFiles       : False
OptimizePartialFiles     : False
Get-DedupMetadata | fl
Volume                         : D:
VolumeId                       : \\?\Volume{27fe6999-df3b-4864-81fe-853126e2c9cc}\
StoreId                        : {1E87DD60-0265-4726-9EDD-81FCE4E9D70A}
DataChunkCount                 : 151954987
DataContainerCount             : 3983
DataChunkAverageSize           : 24.35 KB
DataChunkMedianSize            : 0 B
DataStoreUncompactedFreespace : 0 B
StreamMapChunkCount            : 95398
StreamMapContainerCount        : 1944
StreamMapAverageDataChunkCount :
StreamMapMedianDataChunkCount :
StreamMapMaxDataChunkCount     :
HotspotChunkCount              : 1048520
HotspotContainerCount          : 54
HotspotMedianReferenceCount    :
CorruptionLogEntryCount        : 0
TotalChunkStoreSize            : 3.6 TB
Get-DedupSchedule
Enabled    Type               StartTime              Days
Name
True       Optimization
BackgroundOptimization
False      GarbageCollection 07:30                  {Monday, Tuesda... DailyGarbageCollection
True       Optimization       09:00                  {Sunday, Monday... ThroughputOptimization
False      Optimization       14:30                  {Sunday, Monday... ThroughputOptimization-2
True       GarbageCollection 16:00                  Saturday           WeeklyGarbageCollection
True       Scrubbing          03:45                  Sunday
WeeklyScrubbing
Get-DedupSchedule | fl
Name                     : BackgroundOptimization
Enabled                  : True
Type                     : Optimization
Days                     :
Start                    :
DurationHours            :
StopWhenSystemBusy       : True
Memory                   : 25 %
Priority                 : Low
InputOutputThrottleLevel : Low
ScheduledTask            : \Microsoft\Windows\Deduplication\BackgroundOptimization
Full                     :
ReadOnly                 :
Name                     : DailyGarbageCollection
Enabled                  : False
Type                     : GarbageCollection
Days                     : {Monday, Tuesday, Wednesday, Thursday...}
Start                    : 17.06.2014 07:30:00
DurationHours            : 0
StopWhenSystemBusy       : False
Memory                   : 50 %
Priority                 : Normal
InputOutputThrottleLevel : None
ScheduledTask            : \Microsoft\Windows\Deduplication\DailyGarbageCollection
Full                     : False
ReadOnly                 : False
Name                     : ThroughputOptimization
Enabled                  : True
Type                     : Optimization
Days                     : {Sunday, Monday, Tuesday, Wednesday...}
Start                    : 14.07.2014 09:00:00
DurationHours            : 6
StopWhenSystemBusy       : False
Memory                   : 40 %
Priority                 : Normal
InputOutputThrottleLevel : None
ScheduledTask            : \Microsoft\Windows\Deduplication\ThroughputOptimization
Full                     : False
ReadOnly                 : False
Name                     : ThroughputOptimization-2
Enabled                  : False
Type                     : Optimization
Days                     : {Sunday, Monday, Tuesday, Wednesday...}
Start                    : 14.07.2014 14:30:00
DurationHours            : 9
StopWhenSystemBusy       : False
Memory                   : 40 %
Priority                 : Normal
InputOutputThrottleLevel : None
ScheduledTask            : \Microsoft\Windows\Deduplication\ThroughputOptimization-2
Full                     : False
ReadOnly                 : False
Name                     : WeeklyGarbageCollection
Enabled                  : True
Type                     : GarbageCollection
Days                     : Saturday
Start                    : 20.06.2014 16:00:00
DurationHours            : 26
StopWhenSystemBusy       : True
Memory                   : 50 %
Priority                 : High
InputOutputThrottleLevel : None
ScheduledTask            : \Microsoft\Windows\Deduplication\WeeklyGarbageCollection
Full                     : True
ReadOnly                 : False
Name                     : WeeklyScrubbing
Enabled                  : True
Type                     : Scrubbing
Days                     : Sunday
Start                    : 17.05.2014 03:45:00
DurationHours            : 0
StopWhenSystemBusy       : True
Memory                   : 50 %
Priority                 : Normal
InputOutputThrottleLevel : None
ScheduledTask            : \Microsoft\Windows\Deduplication\WeeklyScrubbing
Full                     : True
ReadOnly                 : False
Get-DedupJob
Type               ScheduleType       StartTime              Progress   State
Volume
Optimization       Scheduled                                 0 %
Queued                 D:
Optimization       Manual             16:20                  100 %
Running                D:
Get-DedupJob |fl
Volume                   : D:
VolumeId                 : \\?\Volume{27fe6999-df3b-4864-81fe-853126e2c9cc}\
Type                     : Optimization
ScheduleType             : Scheduled
StartTime                :
Progress                 : 0 %
State                    : Queued
Id                       : {556DC9B2-068C-4CAE-9BE7-4104A0963F49}
StopWhenSystemBusy       : True
Memory                   : 25 %
Priority                 : Low
InputOutputThrottleLevel : Low
ProcessId                : 0
Full                     : False
ReadOnly                 : False
Volume                   : D:
VolumeId                 : \\?\Volume{27fe6999-df3b-4864-81fe-853126e2c9cc}\
Type                     : Optimization
ScheduleType             : Manual
StartTime                : 21.07.2014 16:20:04
Progress                 : 100 %
State                    : Running
Id                       : {39D260C4-32D0-4511-8982-598DA53DB423}
StopWhenSystemBusy       : False
Memory                   : 60 %
Priority                 : High
InputOutputThrottleLevel : None
ProcessId                : 4672
Full                     : True
ReadOnly                 : False

I stopped the manually started optimization job now and see these event log entries.
Data Deduplication job type "Optimization" on volume "D:" was cancelled manually.
Data Deduplication job of type "Optimization" on volume "D:" has completed with return code: 0x8056533d, The operation was cancelled.
Optimization reconciliation has completed.
Volume: D: (\\?\Volume{27fe6999-df3b-4864-81fe-853126e2c9cc}\)
Reconciled containers: 1908
Unreconciled containers: 36
Merged containers: 0
Total reconciled references: 0
Error code: 0x0
Error message: NULL
Optimization job has completed.
Volume: D: (\\?\Volume{27fe6999-df3b-4864-81fe-853126e2c9cc}\)
Error code: 0x0
Error message:
Savings rate: 96
Saved space: 117761059523158
Volume used space: 3988537147392
Volume free space: 3312769826816
Optimized file count: 12232
In-policy file count: 12232
Job processed space (bytes): 1815468262325
Job elapsed time (seconds): 150522
Job throughput (MB/second): 11.5

My phone is stuck on "searching" for network after power down - help!

I uploaded the new 6.0.01 software 2 weeks ago and my phone flipped out so I took it into Apple store and they gave me a new SIM card and the ATT rep told me to power down my phone every week or so. So I powered the phone down last night and since I turned it on this morning it is stuck on "searching" for network. I have WIFI in the hoouse so I have email use but no phone or texting. How do I get my phone back on track and connected to the Netwrok?
Thanks so much!

Hello Andres.J,
Thanks for using Apple Support Communities.
Take a look at the following article, specifically steps 3-7 since you have already restarted the iPhone.
iPhone: Troubleshooting No Service
http://support.apple.com/kb/TS4429
Take care,
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HT204406 How can i get tracks with "waiting" status to upload to itunes match.

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I have the same issue, although I only have about 2500 tracks and half of them are in waiting. I read a few other peoples issues with this problem and checked and found that all the songs (or whatever it is) are not in the folder they were in, in fact they are not on my computer anymore! They are still in the cloud i guess, well the information is, but the songs arent. So now I have to go back and re-import all the CD's that are missing. I did reinstall itunes before this happened which probably had something to do with it, but whenever I tried to update itunes match it would freeze my computer and give me an error. So I reinstalled and now it works but half my music is gone! and alot of it was not on CD, I had gotten online, but when I go to check purchases/downloads available, it says everything that can be has been. It ***** because it takes so long and I know I have lost some of the songs since I got them online and dont have a hard copy. But basically you need to check to make sure the files are in the folder that itunes is looking in, and that they are ON your computer or server. Then re-import if you have to, and update itunes match (if your using) then icloud should recognize. Ill let you know if this works for me since I am in the process of doing just that.

Is it possible to have iTunes automatically fill the year of release information for songs which were found on iTunes Match?

Hello all,
I hope this is the right category for this question.
I wanted to start a clean song compilation in iTunes, so I erased all tag information from my MP3-files except Title and Artist. However, now I would found it useful to have the information about the year when the song was released also available.
I was thinking, if iTunes Match recognizes a song, then this information should also be available. Is it possible to download/update the information of a song?
Regards,
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Again, it's random, so sometimes it goes with one name and then I delete and restart the phone and it goes through. Other times it's different contacts. can be text or photos, other times they go through. I'm on AT&T, and it does not matter the carrier it goes to either.
WHen hen people send me text, they say it shows that I have received them, but I have not. That's not good with the wife as an excuse!
What can can I do?

I have the exact same issue! I kept turning my phone on and off and every time I restarted it, it would work for a while and then stop. It's been sending my messages well for the last day but all my apps are crashing. I can't use any of them.

I've been stuck on this for days

i have attached a link to some files in hopes of getting
help.
http://www.garyhush.com/post/projectFolder.zip
trouble.fla is the main document and sOne.fla is a swf that
loads into it.
the pink button in sOne.swf gives me this error
Error #1009: Cannot access a property or method of a null
object reference.
at sOne_fla::MainTimeline/onClickz()
my goal is to move all the thumbnail buttons into a swf
similiar to sOne, and therefore be able to show more images,
different groups of images, by selecting groups of thumbnails to
load onto the stage.
otherwise is is basically ready to get the job done.

i have attached a link to some files in hopes of getting
help.
http://www.garyhush.com/post/projectFolder.zip
trouble.fla is the main document and sOne.fla is a swf that
loads into it.
the pink button in sOne.swf gives me this error
Error #1009: Cannot access a property or method of a null
object reference.
at sOne_fla::MainTimeline/onClickz()
my goal is to move all the thumbnail buttons into a swf
similiar to sOne, and therefore be able to show more images,
different groups of images, by selecting groups of thumbnails to
load onto the stage.
otherwise is is basically ready to get the job done.

No broadband for days after suddenly cutting out l...

Hi all,
I'm hoping you can help me with a very frustrating issue I am facing. On Friday 13th Jan, at 1pm and without warning, my BT broadband connection died and has not yet come back (so 4 days and counting).
I am an IT technician by trade and normally I am able to resolve any issues with these things myself. However, this time I exhausted all options (filters, lines, different router etc) and had to call BT's (not very good) offshore call centre, who use their wonderful training to read through a script asking me if the power is on
Anyway, long story short, my Fault was logged but nothing done. So I called back on Saturday, same script (even though I've been through it already...) and at the end of the call he says he'll escalate and next level support will call me on Sunday morning - apparently he had booked me in for a callback between 9 - 11am. And you can guess what happened - nothing, no phone call, nada.
So again I have to call the wonderful offshore call centre and go through the bl**dy script AGAIN. I've done it I tell him, but "Sorry Sir I must check these few things" **bleep** it. I'm losing my rag here and i am a very calm person by nature.
They have no idea what's wrong with my broadband. I tell them it was working on Friday 1pm then it suddenly cut out. Days later it's still not back, so there is a problem and I know it's not in my house.
My friends down the street have broadband with Zen and Plusnet and their connection is fine. So all otehr ISPs are working OK in our area.
My neighbour is with BT Broadband, like me, and his connection is also dead!
So the problem is not in my house! Even then they're sending an engineer down ...I expect he won't turn up though, but even if he does I can't imagine what he'll do in my house, because I'm fairly certain the problem is not there.
No communication to tell us what's wrong, or that BT are aware of the problem and working on it and will have my broadband back on x date etc. No record of it on BT's Service Status page or on 0800 169 0199. I can't believe how poor their service is. When I moved to BT I thought I was paying more for a better service, for a one-stop-shop that wouldn't let me down. I wish I'd done my research properly!
What can I do to get my broadband back?
Can I cancel my contract mid-term and move to another ISP which is working in my area?
Please help, I'm so **bleep** stressed over this as it's preventing my wife and I from being able to work at home.
Just for information, I'm in post code area TW19.

welcome to the forum
this is a customer help customer forum and the only people who can help you are the forum mods who are the only BT employees.
as you have checked for outage at your exchange some just in case different http://usertools.plus.net/exchanges/mso.php
http://usertools.plus.net/exchanges/?
http://btbusiness.custhelp.com/app/service_status
http://bt.custhelp.com/app/answers/detail/a_id/15036
if still nothing then contact the mods and see if they can help you http://bt.custhelp.com/app/contact_email/c/4951
it can take up to 3 days for mods to contact you
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

TS5376 I tried following all of the troubleshooting steps for downloading the latest version of iTunes - still no success! I can't even get it to reinstall now.

I keep getting an error message about a mobile device, resulting in iTunes refusing to install. I'm using Windows 7. Any helpful suggestions welcome!

I've just (finally) managed to fix this problem today. I checked the Apple Support forums, and it seems a lot of people are having the same problem.
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Basically, the first thing you have to do is go to your Program Files and double click on your iTunes folder. There'll be a number of files with the suffix .dll - you need to move all the .dll files from that folder to your desktop - you can simply click and drag them on the desktop..
Next, uninstall iTunes - go to Control Panel / Add/Rempve Programs and when the list comes up remove iTunes. This will take a few minutes... Then reboot your computer.
Next, go back to Control Panel / Add Remove and Remove - IN THIS ORDER -
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support
Reboot again!
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Reboot!
Then go to the iTunes download page and voila! It should download iTunes without any problems... well it did for me.... Good luck!

Development Steps for addon after design the screen in screen painter

Dear All,
I am new to SDK Development.Now am developing an screen for Sub contracting.Basically am not a B1 technical conultant but I have some knowledge in development. i was developed a screen in screen painter but i dont know how to intergrate and develop the coding in VS2005.
Regards,
Vijay

Hi
There are many samples in SDK folder in C driveProgram filesSAPSAp business one SDKSamples
Have a look at them they will give you a good start..
Thanks

HT204406 I'm stuck in Step 1 for days, after I had subscribed iTunes Match

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